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*Official* WD TV Live Hub Thread - Page 67

post #1981 of 2117
9/4/12 at 4:01pm
held off for months doing the FW upgrade until this weekend and now also getting the "The Last Content Source Has Been Removed" error which never got before. Also unit never was fast before going between folders or shares but now definitely a pig taking a minute or more.

Most of my media I access through Media Library since sitting on a DNS323 NAS.

Hoping as well for a solution.
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post #1982 of 2117
9/4/12 at 7:00pm
You could always roll back the firmware.

http://wdc.custhelp.com/app/answers/detail/a_id/5860/
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post #1983 of 2117
9/5/12 at 3:45am
Quote:
Originally Posted by imarkup View Post

The Last Content Source Has Been Removed
I have a new WD TV Live Hub. I spent the last few days copying photos, music, and home movies to it. I am ONLY using the local drive ... not connecting to any remote shares or DLNA servers. When I enable Media Library, it indexes for a few hours, then completes (the icon stops flashing, and the GUI does not say indexing anymore). But then when I browse my photos, only 70% of them show up (30% of the folders are missing) ... and the navigation takes 15-30 seconds between folders, and eventually I get the message "The Last Content Sourlast content source has been removedce Has Been Removed ...".
When I disable Media Library, and reboot, browsing the local folders works fast, and sees all photos. I have disabled DLNA, network shares ... but anytime I enable Media Library this happens.
I am on latest firmware, have about 120 gig photos, 100 gig MP3, 30 gig home movies (AVI, MP4, TS, etc). I have rebooted (soft and hard), powered down, etc .... same results each time.
Any ideas?
thx!

Do you have the Retrieve Metadata portion set to Auto or Manual? try Manual and see if the nav issues go away. If not you should clear the Media Library data (doesn't delete your files but the files from the .wdtv folder in the root) from the menu and then rebuild it. I would still leave the retrieval at Manual since your home movies, etc are not going to be in the database.
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post #1984 of 2117
9/6/12 at 10:18am
Quote:
Originally Posted by sbsidlov View Post

Do you have the Retrieve Metadata portion set to Auto or Manual? try Manual and see if the nav issues go away. If not you should clear the Media Library data (doesn't delete your files but the files from the .wdtv folder in the root) from the menu and then rebuild it. I would still leave the retrieval at Manual since your home movies, etc are not going to be in the database.

It was on Manual. I did clear the Media Library data (a couple times wink.gif ), but the same problems. I also disabled media library rebooted and re-enabled (this I read also re-builds the library). Still no joy. I may try deleting all the MP3s .... then all the AVIs , etc to see if I can find out what type of media is causing the unit to go wacko. Or do you think I should roll back a version on the firmware? It seems like others are seeing this problem on the latest version.
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post #1985 of 2117
9/6/12 at 11:49am
Quote:
Originally Posted by imarkup View Post

It was on Manual. I did clear the Media Library data (a couple times wink.gif ), but the same problems. I also disabled media library rebooted and re-enabled (this I read also re-builds the library). Still no joy. I may try deleting all the MP3s .... then all the AVIs , etc to see if I can find out what type of media is causing the unit to go wacko. Or do you think I should roll back a version on the firmware? It seems like others are seeing this problem on the latest version.

I would delete the .wdtv folder(s) first.
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post #1986 of 2117
9/11/12 at 10:13am
I received my new replacement unit a few days ago from Amazon ... I then loaded most recent firmware .... loaded up pictures and music ... re-enabled Media Library ... but this unit now says rebuilding library for the last 54 hours. So, either the WD HD Hub is not compatible with some of my photos/music, does not like how many items I have (90,000 photos, 22,000 MP3, 300 AVI), or there is a bug in the most recent firmware frown.gif

I will try rolling back a release to see if that changes anything. I see others are having the same issue ... has anyone resolved what this is?
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post #1987 of 2117
9/11/12 at 10:23am
If you have received a new unit wd will probably offer you support .

I suggest that you call you call their support to see if they can assist, before you tackle the issues yourself.
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post #1988 of 2117
9/11/12 at 11:20am
I see there is a new firmware available. Anyone know what is included in this firmware? Anyone update and incountered any issues?
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post #1989 of 2117
9/11/12 at 12:10pm
You can always find the details of the latest firmware on the WD web site http://support.wdc.com/product/download.asp?wdc_lang=en&fid=wdsfWDTV_LiveHub

Resolved Issues:
• Supports YuppTV.
• Supports Geo Location reset location feature.
• Resolved several My Media Library issues with NAS storage devices.
• Resolved Samba issue high bitrate .M2TS videos stutter when switching audio stream.
• Resolved remote buttons A, B, C, and D do not work in SlingPlayer.
• Resolved YouTube Leanback login credentials not saved after reboot or restarting.
• Resolved network share issue with master browser.
General Info:
• Note: Enable Linux Share settings are off by default.
• Note: YouTube Leanback will require login after firmware upgrade.
• Note: SlingPlayer will require login after firmware upgrade.
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post #1990 of 2117
9/11/12 at 12:44pm
Does it support Netflix?
And if yes, does it support Netflix in non US regions? (ie those regions where Netflix are)
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post #1991 of 2117
9/11/12 at 1:22pm
Quote:
Originally Posted by Loubut View Post

Does it support Netflix?
And if yes, does it support Netflix in non US regions? (ie those regions where Netflix are)

http://www.wdc.com/en/products/products.aspx?id=570
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post #1992 of 2117
9/12/12 at 10:34am
Quote:
Originally Posted by kingpcgeek View Post

http://www.wdc.com/en/products/products.aspx?id=570

So you don't know, and rather than not writing anything you just felt like being rude. (Blocked)
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post #1993 of 2117
9/12/12 at 10:51am
Actually if you took the time to go the link, instead of expecting people here to spoon feed you information you would have seen exactly what is on the Live Hub, including Netflix and in exactly what countries each of the services can be found. Apology is not accepted.
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post #1994 of 2117
9/12/12 at 12:44pm
Quote:
Originally Posted by imarkup View Post

I received my new replacement unit a few days ago from Amazon ... I then loaded most recent firmware .... loaded up pictures and music ... re-enabled Media Library ... but this unit now says rebuilding library for the last 54 hours. So, either the WD HD Hub is not compatible with some of my photos/music, does not like how many items I have (90,000 photos, 22,000 MP3, 300 AVI), or there is a bug in the most recent firmware frown.gif
I will try rolling back a release to see if that changes anything. I see others are having the same issue ... has anyone resolved what this is?

I have a similar problem, I have 50K in photos, 15K in various video and 7K files of music. It doesn't like to index the photos and usually craps out but it has taken 3 days for it to fully index (and a resulting 30mb data file in the .wdtv folder for just the photos).

I STRONGLY suggest you post this on the WD Community Forum, http://community.wdc.com/ which is closely monitored by the WD support people. I would like to suggest a firmware rollback but you would lose the working playback enhancements for a media library that may work only slightly better.
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post #1995 of 2117
9/13/12 at 9:54pm
I did post to that forum, but no one from WD responded, and no one had any ideas. I think the WD TV Hub just doesn't support that many photos or music files frown.gif

That is sad ... It is like selling a van with 8 seats that only works if there are 4 people in the car (the analogy is because I am only using 500gig of the 1000gig on the internal drive). I guess I am wondering why they put a big drive in the box if it does not support actually using it?

Does anyone else with large libraries use this device? Is it only used for watching ripped movies? Are there other similar devices that actually do support large libraries?
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post #1996 of 2117
9/14/12 at 6:30am
I was looking for your post but couldn't find it. Could you post a link?

3.05.10 seems to be the firmware with the user community's approval for media library.
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post #1997 of 2117
9/16/12 at 11:04am
Quote:
Originally Posted by imarkup View Post

I did post to that forum, but no one from WD responded, and no one had any ideas. I think the WD TV Hub just doesn't support that many photos or music files frown.gif
That is sad ... It is like selling a van with 8 seats that only works if there are 4 people in the car (the analogy is because I am only using 500gig of the 1000gig on the internal drive). I guess I am wondering why they put a big drive in the box if it does not support actually using it?
Does anyone else with large libraries use this device? Is it only used for watching ripped movies? Are there other similar devices that actually do support large libraries?

That's not necessarily a good analogy. smile.gif A van with 8 seats can hold 8 passengers -- only if the maximum load isn't otherwise exceeded. Put 8 500lb passengers in it and it'll be riding on its springs or break an axle. smile.gif

So to carry the point, putting 1TB - worth of DVDs and Bluray rips won't cause any issues. But putting 100,000 small files on it might exceed the database's capacity.
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post #1998 of 2117
9/16/12 at 9:37pm
Your right ... not a good analogy smile.gif

A better one is ... this would be like Apple selling a 120 gig iPod, that only supported 60 gig of music, and crashed if you loaded more.

I notice a lot of users have success filling the internal drive, and external drives with ripped movies. That seems to work fine. But I think is is apparent now that the WD Live TV Hub simply craps out if you try to use its full (or even half) of its internal capacity on photos and music. WD should put a darn warning language on this device that says "WARNING: You can only use 25% of this drive for music and photos." Or simply sell it as a movie player only. But to market/sell it as a "media player" for music/photo/video which can hold "your entire media collection in one place" is simply a bold face lie. One which wastes a lot of our time, and has caused me to get a refund on multiple units (and I am sure many others).
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post #1999 of 2117
9/17/12 at 6:12am
Quote:
Originally Posted by imarkup View Post

Your right ... not a good analogy smile.gif
A better one is ... this would be like Apple selling a 120 gig iPod, that only supported 60 gig of music, and crashed if you loaded more.
I notice a lot of users have success filling the internal drive, and external drives with ripped movies. That seems to work fine. But I think is is apparent now that the WD Live TV Hub simply craps out if you try to use its full (or even half) of its internal capacity on photos and music. WD should put a darn warning language on this device that says "WARNING: You can only use 25% of this drive for music and photos." Or simply sell it as a movie player only. But to market/sell it as a "media player" for music/photo/video which can hold "your entire media collection in one place" is simply a bold face lie. One which wastes a lot of our time, and has caused me to get a refund on multiple units (and I am sure many others).

I have often wondered this as well. What is the limitation of the database on the device? 100k records in a database is small comapred to most database instances.

I have a 28TB file server with about 15K photos and 3K music files. I also have about 700 bluray rips. I have no issues, but my system is growing as I am sure most people system is growing. I figure between my wife and I we take about 1K photos a year. Eaisly one a day each which are stored on our server. I think I am safe for years to come but others may be reaching the software limitation of the WD database. Has WD stated what the record limit is on their system?
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post #2000 of 2117
9/17/12 at 8:01am
Quote:
Originally Posted by stepmback View Post

I have often wondered this as well. What is the limitation of the database on the device? 100k records in a database is small comapred to most database instances.
I have a 28TB file server with about 15K photos and 3K music files. I also have about 700 bluray rips. I have no issues, but my system is growing as I am sure most people system is growing. I figure between my wife and I we take about 1K photos a year. Eaisly one a day each which are stored on our server. I think I am safe for years to come but others may be reaching the software limitation of the WD database. Has WD stated what the record limit is on their system?

WD IS interested in large databases. They actively recruit users with large databases for testing from the WD forums.
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post #2001 of 2117
9/17/12 at 9:57am
Quote:
Originally Posted by stepmback View Post

I have often wondered this as well. What is the limitation of the database on the device? 100k records in a database is small comapred to most database instances.
I have a 28TB file server with about 15K photos and 3K music files. I also have about 700 bluray rips. I have no issues, but my system is growing as I am sure most people system is growing. I figure between my wife and I we take about 1K photos a year. Eaisly one a day each which are stored on our server. I think I am safe for years to come but others may be reaching the software limitation of the WD database. Has WD stated what the record limit is on their system?

That is the problem ... WD will not answer this question. They just dont want to confront it.
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post #2002 of 2117
9/17/12 at 9:58am
Quote:
Originally Posted by sbsidlov View Post

WD IS interested in large databases. They actively recruit users with large databases for testing from the WD forums.

Based on this active recruiting, what has been their result? What have they published as the supported number of objects?
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post #2003 of 2117
9/17/12 at 12:59pm
Quote:
Originally Posted by imarkup View Post

Based on this active recruiting, what has been their result? What have they published as the supported number of objects?

They've never stated a number. The data resides in the .wdtv folders. The problem is that as the folder grows they take longer and longer to build/read/check it. I have 47K of photos, it can take 3 days for the software to process them. Since they reside on a server, I'd rather use the server's published lists of the contents which I find more convenient.


Did you post a link to your post in the WD forum (or PM me).
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post #2004 of 2117
9/21/12 at 10:55am
Hi folks. My DSL connection is not fast enough to stream Vudu HDX. Does the Live Hub work well with HDX rental downloads to the HDD for viewing later?

Thanks.
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post #2005 of 2117
9/25/12 at 6:09am

Best Buy has a one day deal on these today... rather nice price.

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post #2006 of 2117
10/2/12 at 11:49am
Guys, would this wireless adapter work with the WD Live Hub: http://www.amazon.com/Bl-lw05-5r-802-11n-Wireless-Adapter-Chipset/dp/B004LPY204/ref=cm_cr_pr_product_top

?

Thanks alot, what adapters do you guys use/recommand?
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post #2007 of 2117
10/2/12 at 12:22pm
Probably not -- it's not on the compatibility list.
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post #2008 of 2117
10/2/12 at 1:58pm
Is there a forum where I can request that simple.tv be added tot he services area of WD Hub? It is coming out soon and would make for a great service on the WD.
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post #2009 of 2117
10/2/12 at 4:35pm
Quote:
Originally Posted by stepmback View Post

Is there a forum where I can request that simple.tv be added tot he services area of WD Hub? It is coming out soon and would make for a great service on the WD.

http://community.wdc.com/t5/WD-TV-Live-Hub-Ideas/idb-p/hub_ideas
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post #2010 of 2117
10/3/12 at 2:55pm
guys, i got my hub, like it so far, great device, one question, do you guys leave the wd live hub in STANDBY all the time, or power it off by holding the power button for 5 seconds? i noticed that when its in standby the device is still running and i can hear the fan even spinning, i personally turn it off, the startup takes quiete about a minute or two but i think its okay..

another question guys, is the Roku any better than the WD Live Hub? i mean what advantages does our device, the WD LIve hub have over the Roku?
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