Verizon Fios Motorola 7232 - Page 16

I am in the Philadelphia suburbs. The 3 fios stores nearest to me are all an hour away...may be worth it if they will just swap it out and I can find a Saturday I don't have to do anything.

I read online that if you try to upgrade online they hit you with a $40 fee. Ridiculous that if you are a new customer you don't get the newest equipment. I understand that the installer may not have had any more 7232 boxes but they should upgrade me for free if I ask.

I just found this on the fios site when I looked at the 'manage my dvr'



apparently the CHS435 is also 500gb capacity and external drive compatible

wrxd, if your next question is going to be: which one's better, you'll probably have a hard time getting a good answer because in most cases you get one or the other, so comparisions aren't likely. Regarding your question about the software revision, the latest Interactive Media Guide software is version 1.9. You can find this information by going into the menu, and selecting the... well, I'm forgetting the menu item name off the top of my head. Anyway, there is a lot more information in this thread: http://www.avsforum.com/avs-vb/showthread.php?t=590208 about Verizon's FiOS TV. Hope this helps some.

Edit: Menu -> Settings -> "System Information" for Release number.

Quote:

Originally Posted by crankerchick

Not quite.
This you cannot do. You need a DVR in the bedroom to pause and rewind live TV in this room.

You CAN pause and rewind "live" TV with your bedroom STB, sorta.... I cheat! I have the same setup that you have (DVR in den STB in bedroom). If I'm watching a program that I will be wanting to pause or rewind (like sports etc) I just start recording it (press the record button) then switch to watching the recording.

Dan

Good cheat. I been thinking that should theoretically work, but hadn't tried it yet. Glad to know it works!

I'm having a problem where I cannot launch any of my Widgets. I get a "Connection Failure" type message when I try to start either Pandora or iHeart Radio. I'm noticing that the "WAN Coax" light on my standard issue Actiontek router is not lit, but the "LAN Coax" light is. The Media Guide data is still available but I haven't checked recently how many days out show up. Could this be an ONT problem? I have cycled power to the router, but I haven't unplugged it. Is there a service call in my future? Any ideas would be appreciated.

Pull the plug on the Router and Unscrew the Coax, wait 2 minutes. Reconnect Coax then Plug power back in. Wait 2~3 minutes for the system to boot and establish connection to the Verizon network. If you still have no WAN connection call Verizon because you have a problem with service delivery.

Your Widgets/ Guide Data/ On Demand, ALL rely on the Data via that Router.

Thanks. Nothing changed after trying your suggestions, so it looks like a call for service is next.

You back in businees now? What was the problem?

Thanks for asking DSBall. No I'm not. I used the myverizon website to request help, but all that got me was an e-mail response telling me I should contact tech support...

"Our FiOS Technical Support Team is best equipped to resolve this issue. For your convenience, our technical support representatives are available to assist you by phone 24 hours a day, 7 days a week. Please call (800) VERIZON or (800) 837-4966 for FiOS related repair and technical support."

So essentially it was a waste of time trying to use the online e-mail method. Obviously the next step is to follow what was stated above, which I'll do once I get home from work today and am in front of my STB/TV.

I never really use the Widgets anyway but I'm concerned that sooner or later my guide data is going to disappear if I don't get this resolved, which would suck.

Well, whatever the problem was, it's now gone. I still have a full week of guide data and I can start up different widgets including Pandora, so all's well that ends well... maybe.

Glitches like this are not unusual with Fios. At least once a month I lose the bedroom dvr in my multi room view. I have to run the autofix which always brings it back. And the bedroom dvr never loses the den view, so go figure.

Like the Vzn NY thread, this thread has been quite for for some time now.

Got an on screen msg from Vzn this morning that there will be a new Media Guide installed during the night on June 26th.(after 12:00 am)

Hopefully this wil be a BIG improvement.

Yep, the many new features are pretty well documented here:
http://www.dslreports.com/forum/r27163017-

I'm having some bad handshake problems with my new Denon AVR -1613. Video is totally inconsistent. Sometimes it never comes on, sometimes every few seconds, sometimes it work fine.

I'm currently on 1.9.1 firmware. I called and Verizon does not know anything about firmware upgrade schedule. I may try Motorola next. Does anyone know if/when the next upgrade would be?

The Denon was a xmas gift, and in its current state, its a downgrade from my old kenwood.

Has anyone been having issues with the guide not coming up when called for and a general unresponsive nature of the DVR? This is especially evident when the system is first turned on. I have this on both of my 7232s.

Ken, keep in mind that they are always"on" unless you actually unplug them.

To answer your question, both of ours do the same thing first thing in the morning. Then they are fine the rest of the day and evening. I beleive this started around the time of the last upgrade, but I'm not certain.

Now I know that I'm not alone.

Actually this is a VERY well documented issue, and there is a fix already being deployed by Verizon.....but it just may not have hit your area yet.

Here is a LOT of detail about this very specific problem:
http://www.dslreports.com/forum/r27461077-DVR-7232-Slow-Unrepsonsive-Until-Warms-Up-or-a-Reboot

Thanks Scott...interesting reading.

glad to see vz is fixing this. Very annoying.

Thanks guys. Misery loves company, and I see I have company.

All that and freeze-ups in the guide and sporadic rebooting, too. In what areas has the fix been deployed and what have been the results?

Everything is here...

http://www.dslreports.com/forum/r27461077-DVR-7232-Slow-Unrepsonsive-Until-Warms-Up-or-a-Reboot

Last few pages talk about how it is. and where it is and where it may be next.

Update rolled in my area last night - VHO7. All boxes in house updated. Hopefully this fixes all the delay/lockup nonsense.

Have you guys tested if it works? I'm thinking about ugprading to this.

Yes, it works. There is a bug in the software, though, in that channels that are flagged as "Copy Freely" are passed correctly through the firewire of the 7232, BUT channels marked as "Copy Once" are not passed just like channels marked "Copy None". A small quirk, but still, some channels that I should be able to capture from, I cannot. Not sure who at Verizon to even file such a report to, or if they would care at all....