Quote:
|
Originally Posted by jammybastard
thanks. I'm going to send them an email and see if that's possible or if 3rd party sales somehow violate any warranty.
|
If you got it on amazon, its likely not a third party sale as amazon often functions only as a marketing hub for other companies to sell their products. I found this out when I bought an item that ended up not matching the description that was posted on amazon and left negative seller feedback. The seller emailed me asking me to remove my negative feedback because he stated that amazon created the product description and was responsible for the error and that his company was merely distributing the item identified by the part number on the site.
If you google mixamp under google shopper you'll only see two sellers for the mixamp, being astro and amazon. In all likelihood you bought it from astro through amazon as an agent.
Whatever you do, remember your situation. Astro doesn't seem like a big enough company that they'd be likely to happily give you a replacement (unless you threaten to raise hell) so you might try emailing amazon first. If they blow you off, then go to astro. Use the. "Its defective, I'm outraged line" and you should have a new one on the way soon after. Good luck