TotalMedia Theatre 5 - Page 114

Originally Posted by Mopar_Mudder 


I think we all need to get our pitch forks and torches and go on a witch hunt for all this copy protection crap we have to deal with

Either way I still love TMT and wouldn't be with out it. I even get to use TMT5 now that Media Browser has it launching correctly I have no issues.

Originally Posted by applesandrice 

There were a number of things which I found unsatisfactory about that response. First, the response is poorly worded and difficult to understand. Second, the message appeared to be a generic dismissal of the issue, especially since it didn't specifically address the problem. Third, there wasn't a clear time frame given as to when a patch might be delivered. "Several weeks" is an entirely subjective response. Is that three weeks? Five? Ten?

ArcSoft QA [HAS/HAS NOT] confirmed there is a problem with [DISC X].

[OPTION]Engineering [HAS/HAS NOT] resolved the issue at this time.

A. We expect a fix will be included in the next release.
B. Please try the attached hotfix.
C. We're working on [VERIFYING/FIXING] the problem, but have no further information at this time.

This is hardly the first time that Fox has released a disc which has caused TMT to choke. Why is it that they continue to catch Arcsoft so ill-prepared? How is it that PowerDVD suffered the same issue with this title, but was able to correct the problem so quickly?

After purchasing a Blu-ray drive for my HTPC, a copy of TMT5, and all of the various Blu-ray titles, why should I need to purchase yet another product (AnyDVD) in order to make all the others work?

Originally Posted by ArcSoft_Jason 

Thanks for clarifying. (The answer to the last bit is that it could be 3 or 5 or 10 weeks because it's unclear prior to the point where everything is done and passed QA when it will be done and passed QA. So there is no defined date and that's why I recommend CS not give out any timeframe at all because there is no satisfactory answer from the customer's perspective. The only accurate answer is "when it's done" which is also unsatisfactory. But CS doesn't always listen to my advice as you can see. )
There isn't much we can do about ESL for now so the wording is going to be imperfect but I think I might be able to get some traction on improving the messaging. Maybe something like...
I'm not sure you'd find that script much more satisfying, but if you did it's likely possible.
PDVD (apparently) has a level of retail sales that supports a level of resource dedication to make that type of process financially viable. TMT (while being among ArcSoft's top retail products) does not have sales that make such support financially viable. So the resources are shared which means that only a certain amount of time can be dedicated and not always at a moment's notice. So that's, at times, an advantage of PDVD (but do note they've had numbers of problems that weren't so quickly solved so this is a something of a cherry-picked example.)
You shouldn't need to, but the reality of how Blu-ray interacts with PCs is that you often do. The powers that be for Blu-ray could likely eliminate 99.5% of this if they chose to (supported by the fact that AnyDVD eliminates 99.5% of the problems.) To this point, they've chosen otherwise.

Originally Posted by ArcSoft_Jason 

Thanks for clarifying. (The answer to the last bit is that it could be 3 or 5 or 10 weeks because it's unclear prior to the point where everything is done and passed QA when it will be done and passed QA. So there is no defined date and that's why I recommend CS not give out any timeframe at all because there is no satisfactory answer from the customer's perspective. The only accurate answer is "when it's done" which is also unsatisfactory. But CS doesn't always listen to my advice as you can see. )
There isn't much we can do about ESL for now so the wording is going to be imperfect but I think I might be able to get some traction on improving the messaging. Maybe something like...
I'm not sure you'd find that script much more satisfying, but if you did it's likely possible.
PDVD (apparently) has a level of retail sales that supports a level of resource dedication to make that type of process financially viable. TMT (while being among ArcSoft's top retail products) does not have sales that make such support financially viable. So the resources are shared which means that only a certain amount of time can be dedicated and not always at a moment's notice. So that's, at times, an advantage of PDVD (but do note they've had numbers of problems that weren't so quickly solved so this is a something of a cherry-picked example.)
You shouldn't need to, but the reality of how Blu-ray interacts with PCs is that you often do. The powers that be for Blu-ray could likely eliminate 99.5% of this if they chose to (supported by the fact that AnyDVD eliminates 99.5% of the problems.) To this point, they've chosen otherwise.

Originally Posted by thrang 

Appreciate your efforts, but I am REALLY tiring of hearing basically how TMT is not "worth" supporting on a reasonable time scale because of some revenue insignificance.
Then don't sell it.

Originally Posted by cybrsage 

You are reading his post wrong. He is saying they do not make enough profit on the sales of TMT to warrant hiring a bunch of people to work on the security changes the studios blindside them with. If they hire enough people to fix it in one day (for example), they will go out of business due to the costs involved.

Originally Posted by cybrsage 

You are reading his post wrong. He is saying they do not make enough profit on the sales of TMT to warrant hiring a bunch of people to work on the security changes the studios blindside them with. If they hire enough people to fix it in one day (for example), they will go out of business due to the costs involved.

Originally Posted by ArcSoft_Jason 

Ha. Yeah, that's the sort of hyperbolic end result of a decision so awful no reasonable manager would ever make it. So my point is a bit more nuanced about shared resources and scheduling and meeting promised deadlines and cost/benefit analysis based on revenue generation. And even about imperfect human decisionmaking with complex and competing opportunities. (Like, I think ArcSoft gives up on some stuff too soon, always chasing the next big thing instead of concentrating on getting something from "good enough" to "great". And I argue about that kind of thing when the opportunity presents. But when somebody points at $$$ vs $ and wants to invest resources in the former it's kind of hard to argue.)

Originally Posted by ArcSoft_Jason 

For those suffering from the Prometheus bonus disc playback problem, just an FYI that I posted a hotfix over on our forum today.

Originally Posted by jorsan 

hi, what catalyst AMD graphics firmware version is considered the most stable for the latest upgrade of TMT 5? . thanks in advance

Originally Posted by charlievoviii 

TMT 5 suck, i wasted my money. I email them and ask them if this software will play 3D over DVI cable, they told me yes so bought it. NO they fking lied, it doesnt work with 3D over DVI cable. I email their tech support and they told me "sorry but TMT 5 only support 3D over HDMI at the moment". So i email them back asking for refund attached with their tech email "told me it work over DVI cable". They won't me give me my refund and told me to use HDMI instead of DVI.

Originally Posted by e2zippo1 

Jason: I have a problem getting hardware acceleration to work when playing a 3D Blu-Ray on my HTPC
It's equipped with an AMD A6-3500 (AMD 6530D graphics) which according to your own site as well as some other sources should be able to accelerate 3D BD over HDMI 1.4.
I'm running Windows 7x64
2D work great, and hardware acceleration states "2.0" when playing in TMT, but as soon as I switch to 3D it changes to "false"
I've tried almost everything, changing drivers, reinstalling Windows, reinstalling TMT, nothing works.
Any ideas?
Cheers!

Originally Posted by lockdown571 

In Catalyst, you have to manually change the overscan for every refresh rate you're going to be using. So adjust the overscan, change refresh rate, adjust overscan, change refresh rate, adjust overscan, etc. It's really obnoxious.

Originally Posted by Pagali 

Omigod! Thank you so much! See, I knew it was probably something simple! Yes, really obnoxious, but at least it works!

Originally Posted by khalid7412002 

So did anyone ever find solution to the WMC crashing problem upon closing TMT5 and returning to media browser with auto refresh rate switching enabled?

Originally Posted by dbailey75 

I turned off the auto refresh by default and the play everything in 3d, namely because, anything playing at 23.979 (or what ever the exact frame rate is), my TV would think it's 3D (believe this was fixed in the latest version of TMT 5) so I would turn on the play all 3D in 3D and refresh modes only when I was about to watch 3d via the settings, but I was still having periodic crashes even then.
I was never a fan of media browser, and gave My movies a try, I'm still in the process of fine tuning everything, but after getting over the learning curb, I much prefer mymovies, so I switched, no more media browser, and no more crashes.
Problem solved.