TotalMedia Theatre 5 - Page 120

Anyone have a copy of TMT 5.145 or.144? I upgraded to the latest version and now HDDVDs just crash when I try to play them
Edited by slydog75 - 3/9/13 at 8:20am

Jason: Denon 3808; HDMI out to Denon, DVI out to Acer H5360

You'd know better than anyone ... but it sure looks like 145 to me.



Kegobeer: It's a very old base build -- still goin' strong at seven! Had the GT 430, Windows 7, and TMT5 on it for a little over a year now. I think I've always had the problem to some degree, but either it's gotten worse in the last several months or I've finally come to understand the parameters of it (started watching a lot more 6.1 and 7.1 movies lately). After the WAF tanked while watching something in 7.1, I figured I'd get serious on fixing it.

If not can anyone confirm if hddvds work with tmt6?

They studder for me in TMT6. You can download the free trial from Arcsoft and test it youself to be sure. I have an old system, so there may be other issues I am facing.

Bizarre. I don't think that build was ever released publicly. Did you ever go through customer service and get a build directly from them? (Or get something directly from me that I've forgotten about? )

Anyway, there was this subset of Yamaha AVRs that had a problem like that. And then there was a report from the same source that some Denon's had a problem where rather than popping the audio would cut out completely. They believed both issues had the same root cause. Since the Yamaha was the more important platform in this case, only that AVR was sent to ArcSoft to troubleshoot. I tested it myself before it was sent over to the engineering team. We also purchased a cheap Denon with the intent to send it to the engineering team to troubleshoot but it didn't have the problem so we returned it. No one at ArcSoft saw a Denon with the problem since the fix either a) solved both or b) convenced the source to just go with the Yahama hardware and not send us the problematic Denon.

The noted Yamaha problem should be resolved in TMT6 so you might give the trial version a spin and see if you get lucky and it's a variation of the same problem.

Jason, why was version 6 released right before the Chinese New Year when a good portion of your support staff would be out of the office and the bugs still are so bad that most people with modern computers have had to un-install it?

Not making a good name for the company.

The fact that your software department didn't test this on a computer with an ssd is mildly appalling.

SSDs are cheap now, if you need me to send one for you and your team, let me know. . . .

Two months is even more appalling to wait for a fix.

By 2016, SSDs will make up 40% of the storage market (including enterprise uses). Right now they are a very small percentage of the storage market. This does not mean SSDs should not be tested, but it is not "appauling" it was missed. Once SSDs drop to be competitively priced with HDDs you will see them take off. We here at AVSForum are not your normal users.

RE: Version 145, nope, I downloaded it directly from ArcSoft. I must have just got it in the small window that it was posted. I always wondered why people discussed 144 and 146, but never 145.

(No chance that there was something in that build leading to this issue?)

Thanks for the scoop on the receivers. I'll give TMT6 a try since I've heard 5 and 6 can coexist on the same system.

It was released because it passed QA and "end of year" was a good general purpose target in a vaccuum. Their was no anticipation that the amount of support required would have an urgency that would be problematic. We didn't do any direct marketing. They just posted the banner on our site and we MissingRemote early access to a build which, after allowing for their time to write an article only ended up preceding availability by a day. It was a very "quiet" launch. It seems like a lot of users found it right away because it was our daily forum crowd that found it and thus were commenting about it en masse.


You're entitled to that opinion. Personally, I think the boot issue is a minor annoyance and it wouldn't surprise me if we'd have passed it if we had known about it. (<---Highly speculative, and not a claim that it would have been the correct choice.) The MCE crash is pretty bad, and we deserve whatever flack we get for it.

Ah, okay. I can't deny the possibility that that occured because the 146 build didn't go through the normal process upon its posting. It caught me by surprise. It's entirely conceivable that there was a very brief 145 rev in there too but I can't imagine it being more than 24 hours...

It would seem unlikely. 146 (and presumably the 145 you came across) was a fix just to update a bug that was discovered in the trial mechanism in 144. So the changes had no impact on users who had already entered an Activation Code. It just fixed a problem for people running in trial mode.

Cool. Let me know how it turns out either way.

One month is somewhat of a long time to get two bugs fixed that are show-stoppers

Questions for Arcsoft_Jason
What version of TMT 6 are you up to?
how can i find out about updates?
When will next update be released?
Thanks
John

Update on this. TMT6 studders badly on The Borne Identity HD-DVD unless I am also running AnyDVD HD. With AnyDVD HD running, the HD-DVD plays smoothly and with no issues at all. I know HD-DVD has not been officially supported for a long time now, especially since it is a dead format, but if you have AnyDVD HD you can play it perfectly still.
Edited by cybrsage - 3/16/13 at 10:34pm

The initial build 119 is the current release. It had one rolling change (no version number bump) within a day or two of release.

Updates should include a prompt in-app in the Info Center soon after they're available if you have live Internet. Also, I informally publish the release notes in a sticky thread of the ArcSoft TMT forum when a patch is posted to the servers if you prefer to manually check and download.

I can't speculate on a release date. When the priority issues are fix (or reprioritized) and it passes QA it will be released. It's not done yet and no one can accurately gauge how long that will take. We're working on several priority issues. I know YouTube support, the MCE crash, and the long boot time issues were prioritized issues. I don't know if that's the entirety of the plan.

Thanx Jason
Keep up with the good work
PS if we can get a anamorphic aspect feature that would be sweet

It would be great, but it's not really in my wheelhouse to push the team from my side about it. Don't have the knowledge or equipment (or time! Gotta do the stuff they pay me for too ) to be an advocate for it.