Me too. I live in Summerlin (Las Vegas) in a new community - presumably with new and good wiring from Cox. I have had consistent signal problems (which Cox finally figured out was due to the signal coming into our neighborhood). This was fixed for a while, went bad again, and then improved. What tipped me over the edge was the Whole Home DVR - which was unreliable (hangs and freezes, failed recordings, out-of-date program guide) requiring regular reboots. I went with DirecTV - their new WH DVR is much much better - fast, reliable, and records up to 5 HD programs at once, It has a 1TB hard drive so it has lots of room to store programs. It also seems to have a better quality HD picture. So far, it has been working perfectly. DirecTV has also been offering a very good price if you order for two years. The only downside is the (ugly) dish on the side of my house. I kept my Cox phone and Internet as they have been working fine. I had Dish for many years in California, and that was also reliable - though it was expensive (I bought their complete program option). DirecTV seems the better option now.