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Cox Cable - whole Home DVR Cisco - Page 21

post #601 of 879
And again this POS is not recording..SA Box due tomorrow.

Rich
post #602 of 879
Try a 4 Tuner TiVo Premiere, You just might like it smile.gif
post #603 of 879
Which area are you guys in? I never have any of these whdvr issues. Hopefully I will get the 6 tuner 2tb box next month.
post #604 of 879
I am in Phoenix AZ.

Three nights ago it when nuts..as I called tech they had a recording saying there was a problem with the WHDVR and please stand by they were working on it.

Funny as I do not have whdvr, I just have the Cisco version of the old box running passport, like the old SA box.

None the less what ever happen took out my cisco box.

Ever sense it will not record automatically and fight us when we try to override.

My wife still has a old SA box and it was unaffected and still works as it should.

So far every Cisco box I have had (2 with the WHDVR) and now three of the Cisco's boxes, as I count the DOA Cisco box, then the second started acting twitchy, hanging up and then restarting a paused program at the beginning..

And this is the third Cisco version of the plan old cable box.

So far not one has lasted more than two weeks.

That has been 5 out of 5.

Yes a Tivo looks good and a lot cheaper.
post #605 of 879
Quote:
Originally Posted by racprops View Post

I am in Phoenix AZ.

...

Funny as I do not have whdvr, I just have the Cisco version of the old box running passport, like the old SA box.

None the less what ever happen took out my cisco box.

...

My wife still has a old SA box and it was unaffected and still works as it should.

So far every Cisco box I have had (2 with the WHDVR) and now three of the Cisco's boxes, as I count the DOA Cisco box, then the second started acting twitchy, hanging up and then restarting a paused program at the beginning..

And this is the third Cisco version of the plan old cable box.

Instead of saying "Cisco box" and "SA box" and "Cisco version of the plan old cable box" why don't you just give the model number?

[BTW...Cisco = SA]
post #606 of 879
Good idea.

Rich
post #607 of 879
Quote:
Originally Posted by domino92024 View Post

Instead of saying "Cisco box" and "SA box" and "Cisco version of the plan old cable box" why don't you just give the model number?

[BTW...Cisco = SA]
Because the Cisco 8642HDC is available with both the Trio IPG and the Rovi Passport IPG (in SA/Cisco markets)
post #608 of 879
I thought so.

Anyway today we got a SA to replace the Cisco...

Meanwhile I am fine tuning my DIY Computer DVRs with three/four tuners.
post #609 of 879
Quote:
Originally Posted by occasio View Post

Which area are you guys in? I never have any of these whdvr issues. Hopefully I will get the 6 tuner 2tb box next month.

I'm in Orange County, CA and have had a whole list of problems with my two WHDVR boxes. No one in the family is happen with them. Rebooting often fixes the issue, but that takes time. I have given up trying to rewind or fast forward for a show that is still playing live, since most of the time it gets confused and goes to the wrong place or just stops the FF or RW.
post #610 of 879
I feel sad for Cox. but I feel worst for Cox customers.

Rich
post #611 of 879
Quote:
Originally Posted by Bryan_CoxPHX View Post

Quote:
Originally Posted by domino92024 View Post

Instead of saying "Cisco box" and "SA box" and "Cisco version of the plan old cable box" why don't you just give the model number?

[BTW...Cisco = SA]
Because the Cisco 8642HDC is available with both the Trio IPG and the Rovi Passport IPG (in SA/Cisco markets)

...And that clears up the "Cisco box"/"SA box" terminology? I guess I missed your point.
post #612 of 879
Quote:
Originally Posted by domino92024 View Post

...And that clears up the "Cisco box"/"SA box" terminology? I guess I missed your point.

My point was simply listing the model # will not tell you whether it is running the Legacy Rovi Passport or the Trio IPG.
post #613 of 879
Quote:
Originally Posted by racprops View Post

I feel sad for Cox. but I feel worst for Cox customers.

Rich

I am being 100, it is a typical the issues you guys are having. My market is a moto one so that could be a difference. I have had 2 boxes and that is because of a surge. No ff/rw issues. No missed recordings either. I will be getting the 6 tuner box soon I think.
post #614 of 879
Quote:
Originally Posted by occasio View Post

I am being 100, it is a typical the issues you guys are having. My market is a moto one so that could be a difference. I have had 2 boxes and that is because of a surge. No ff/rw issues. No missed recordings either. I will be getting the 6 tuner box soon I think.

Not so sure, just look at Facebook, Cox Support Forums and other Forums, there are a lot of complaints with the WHDVR, and always have been.

What is this 6 Tuner DVR you keep mentioning? Is this the Pace DVR? or the Arris Gateway?

So far no MSO has released a DVR with a HDD larger than 500GB, even the Arris 6 Tuner Gateway only has a 500GB HDD, so I would be very surprised to see a Cox 2TB DVR.
Edited by Bryan_CoxPHX - 1/11/13 at 10:58pm
post #615 of 879
Personally Ii think the 1 to 2 TB Hard drive with the 6 tuners is a carrot to try to keep us from jumping ship.

I don't believe it.

In my wildest dreams I can see to reason for 6 tuners, 3to 4 yes, but 6?? There is never that much on the system at the same time I would ever want to record.
post #616 of 879
I have a 4 tuner TiVo and there are times when all 4 tuners are in use. The purpose of a 6 tuner DVR is to be able to have tuner less boxes attached to other TV's using a tuner from the master device.
post #617 of 879
I have 2, 2 tuner host boxes. I often record 4 things at once & I have no kids. Client boxes are less expensive. Of I can get 1 host in each house instead of 2-3 hosts it makes more economic sense. These extra tuners help with pausing live tv on clients. It will also allow you to watch on demand while recording 4 things.
post #618 of 879
Anyone see the PVE videos from CES?
post #619 of 879
Quote:
Originally Posted by occasio View Post

Anyone see the PVE videos from CES?
Links please..
post #620 of 879
OK I forgot about other people, my wife and I have our own boxes...so I can now see how that will work.

Rich
post #621 of 879
post #622 of 879
All I can say is I hope for Cox's customers is that the new boxes are trouble free...

And knowing how new products are loaded with bugs I don't want to be in the front of the line for it.

Rich
post #623 of 879
Quote:
Originally Posted by occasio View Post

http://cox.mediaroom.com/index.php?s=43&item=648 try this link

Partnering with Cisco, Cox design engineers have developed a mobile application that will first debut on the iPad and feature:

1 90 live TV channels
2 Access to On DEMAND content
3 TV and tablet integration, including the ability to use the tablet as a remote control for Cox's Advanced TV program guide, Trio™
4 Personalized video content recommendations, powered by Trio


I can do 1,3,& 4 on my TiVo today. Actually I can watch all of my channels live on a iPad using TiVo Stream. Cox promised I would be able to do #2 on my TiVo some time ago.
post #624 of 879
Well I am just about done with my personal free to run four tuner computer.

Extras is I can move any show or movie to ANY Hard drive on any of my computers and I can save them forever, and even if my computer fails the files (TV and movies) are safe, no longer salve to a BOX!!

With my main computer with four tuners I how have 8 tuners at my command.

When my new Tivo gets here there will be two for my wife to use.

And all will be able to get HULU, NetFlixs, Vudu, and others.

THEN it is goodby the TV Cable service and a savings of about $150.00 a month...off my cable bill anyway, I will then be spending $8.00 for Netfixs, $15.00 for tvio

I plan on one 3D movies a week at $8.00 on Vudu..so that figures out to be $55.00 a MONTH.

Sorry Cox/Cable but you brought all of this upon yourself s, failing equipment, costly services, holding back on HD Channels, (without the WHDVR I only get a about 7 movies channels)
The services also to blame for holding the new movies until they have played to death on pay to view, I ALL READY PAY TO VIEW THEM AT $150.00 A MONTH AND I GET NOTHING BUT WARMED OVER 5 YEAR OLD JUNK.

NO MORE.
post #625 of 879
Quote:
Originally Posted by Bryan_CoxPHX View Post

Quote:
Originally Posted by domino92024 View Post

...And that clears up the "Cisco box"/"SA box" terminology? I guess I missed your point.

My point was simply listing the model # will not tell you whether it is running the Legacy Rovi Passport or the Trio IPG.

I didn't ask him which IPG. He had already said it was Passport.
post #626 of 879
Quote:
Originally Posted by racprops View Post

Personally Ii think the 1 to 2 TB Hard drive with the 6 tuners is a carrot to try to keep us from jumping ship.

I don't believe it.

In my wildest dreams I can see to reason for 6 tuners, 3to 4 yes, but 6?? There is never that much on the system at the same time I would ever want to record.

One person? Perhaps not. A family of four? Different story. Myself, I have on occasion wanted to record FOUR programs, and watch a FIFTH. But with my 2-tuner DVR, the best I can do is record ONE and watch a SECOND one. Or...record the both, and watch a previous recording. Record or watch FIVE programs? Cannot do. I would welcome six tuners.
post #627 of 879
Feel sad for Cox?

This was a business decision they made without testing. I'd love to see the paper trail on the decision process for this. I imagine after reading you would change your mind about feeling sorry for Cox.
post #628 of 879
Quote:
Originally Posted by justanotherokie View Post

Feel sad for Cox?

This was a business decision they made without testing. I'd love to see the paper trail on the decision process for this. I imagine after reading you would change your mind about feeling sorry for Cox.

From what I have heard it was Cisco BUYING SA...I bet they had a contract with SA that was enforceable when Cisco took over.
post #629 of 879
As a part of my Epson 3020 install has been the effort to get video, specially 3D.

And as a part of my efforts has been to get off cable and more on to the internet.

I talked with Cox and CenturyLink about phone and internet service, Cox will cost me $95.00 for around 20 to 30 MB, Centurylink will sell me 20 MB fore $69.95 or 40MB at $74.95.

With a 5 year price lock.

A small saving, but with Cox's retaliatory attitude, IE IF I leave I lose a couple of grandfather deals and how last time they put in a internet slowing filter to block my possible stealing TV and even cut the wire ..(all proved when I had the TV system turned back on..) I get the feeling I will need to cut cable total out.

Has anyone done this? And if so how was DSL??

Rich
post #630 of 879
Quote:
Originally Posted by dataman100 View Post

Here's an update for everyone in Phx.

My 8240HD internal drive gave up the ghost this weekend, so I went to my local Cox store (Scottsdale) to replace the box. I was given an 8642HDC box with the red "R" sticker on the back, (for the Rovi Passport software). I asked the clerk if it supported an external SATA drive and he said that it would work, but it wasn't officially supported by Cox. After reading Bryan_CoxPHX's post above, I wasn't too optimistic. I connected the box and let it boot without my external drive attached to see if the internal drive was only formatted for 160GB of the 500GB drive. I went to channel 1999 and looked at the DVR AVFS page. It showed 465GB available, a good sign. I then powered up my external 1TB SATA drive, and was asked the formatting question. After the format and restart, I see 1368GB available. So it looks like whatever issue that was preventing it from working before, as well as only using 160GB, has been removed. The versions of software are as follows:

Passport Echo Software: 3.1.124
PowerTV: 8.4.31.1

Here's the interesting thing. The box clearly has an M-Series CableCard plugged into the back. I have the same type in my HDHomeRun Prime (which is awesome BTW). My Win 7 Media Center that's used with the HDHomeRun can see the Plus Package channels but the 8642HDC cannot. There must be a limitation on the Passport Software for the H.264 channels. I really have no reason to get WHDVR, as I only have one set, but it would be nice to see those channels without resorting to using WMC and my Xbox as an extender.

The biggest bummer was losing all my shows on the external drive. I had several hours of the Olympics in 3D. I don't think there's any way to get that again.

Good luck!

Dave

Quote:
Originally Posted by Bryan_CoxPHX View Post

I asked the Cox Facebook support team to verify this and they they came back and said neither was true? Seems odd, so since you have had your set-up a week now can you confirm both the 500GB and eSATA is working as expected.

http://www.facebook.com/CoxArizona/posts/10151196925216220

Any Updates to this? Is Cox now allowing 500gb and eSata to work? Thanks
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