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Cox Cable - whole Home DVR Cisco - Page 27

post #781 of 879
Quote:
Originally Posted by domino92024 View Post

And Contour without the iPad/iPhone app is just Trio, correct?

Contour is basically just a brand. In the future you possibly will see it applied to HSI product & phone. On the better packages at least.
post #782 of 879
A question about the new Contour. My bill said the new system is available on 8/5, and that it can recored 6 shows at once. But it doesn't say what other improvements there are. Are there any updates to the Trio guide? Or how about the tuning difficulties going from HD to SD? The new app doesn't appeal to me much now since I don't have an iPhone/iPad.

Thanks.
post #783 of 879
Quote:
Originally Posted by jake9 View Post

A question about the new Contour. My bill said the new system is available on 8/5, and that it can recored 6 shows at once. But it doesn't say what other improvements there are. Are there any updates to the Trio guide? Or how about the tuning difficulties going from HD to SD? The new app doesn't appeal to me much now since I don't have an iPhone/iPad.

Thanks.

The 6 tuner is the main new feature vs Trio. Trio is rebranded as Contour. What is the issue you have when you go from HD to SD? The Android app is in development as well.
post #784 of 879
Quote:
Originally Posted by occasio View Post

The 6 tuner is the main new feature vs Trio. Trio is rebranded as Contour. What is the issue you have when you go from HD to SD? The Android app is in development as well.

Thanks for replying. Sometimes when I switch to a SD channel, or when I turn on the box when it was last on an SD channel, I get an error message saying there is no signal on this station and to call the 800 number. If I change the channel and go back to the SD station, it tunes in correctly. Seems to only happen on a few of the SD channels I watch and only intermittantly. (It happens mostly on FearNet channel). I called one time and the tech just had me reset the box. But it was a temporary fix. I've learned to live with it now.
post #785 of 879
Quote:
Originally Posted by occasio View Post

Quote:
Originally Posted by jake9 View Post

A question about the new Contour. My bill said the new system is available on 8/5, and that it can recored 6 shows at once. But it doesn't say what other improvements there are. Are there any updates to the Trio guide? Or how about the tuning difficulties going from HD to SD? The new app doesn't appeal to me much now since I don't have an iPhone/iPad.

Thanks.

The 6 tuner is the main new feature vs Trio. Trio is rebranded as Contour. What is the issue you have when you go from HD to SD? The Android app is in development as well.

So, what you are saying is that if you use the "Record 6" DVR without the iPod/iPad app, the IPG and such look/operate the same as Trio, but now just called "Contour" ?
post #786 of 879
Can the 6 tuner box replace the 8742HDC without having to swap out the clients? If so, is this something one can order from Cox or does the old box need to require replacement for some reason? Cost difference?
post #787 of 879
Quote:
Originally Posted by pbenjamin View Post

Can the 6 tuner box replace the 8742HDC without having to swap out the clients?

Yes.
Quote:
If so, is this something one can order from Cox or does the old box need to require replacement for some reason? Cost difference?

New "Record 6" DVR (Cisco 9865HDC):

DVR rental - $8.50/month (no change)
DVR service - $14.99/month ($5 increase)
Plus package (now called Contour) - $10/month ($5-$10 increase)
One-time $40-$60 exchange fee. Truck roll?
post #788 of 879
I copied this directly from the cox contour website:

WATCH IN
ANY ROOM.
Company coming over? Living room. Making dinner? Kitchen. Just kicking back and relaxing? Bedroom. Now you can watch recorded shows on any TV in the house, all with just one DVR.

Is it really going to be possible to watch on any TV in the house with ONE DVR??? Is this correct. How will it work? This just does not seem correct to me. Any answers are appreciated!
post #789 of 879
Quote:
Originally Posted by malone76 View Post

I copied this directly from the cox contour website:

Is it really going to be possible to watch on any TV in the house with ONE DVR??? Is this correct. How will it work? This just does not seem correct to me. Any answers are appreciated!

You have the mother ship, the DVR. Then you have receivers at each TV that connect to the mother ship to grab recorded content. All of the receivers have to be connected to your cable's coax since that is how the data is being passed between the DVR and the receivers.

With Cox you have to rent the DVR and you have to rent the receivers. DirecTV, Dish, TiVo and now CenturyLink (here in Arizona) all have similar solutions. CenturyLink is promoting wireless connections between the DVR and the receivers. I'm not too sure how this works streaming an HD signal around your house.
post #790 of 879
Quote:
Originally Posted by kingpcgeek View Post

You have the mother ship, the DVR. Then you have receivers at each TV that connect to the mother ship to grab recorded content. All of the receivers have to be connected to your cable's coax since that is how the data is being passed between the DVR and the receivers.

With Cox you have to rent the DVR and you have to rent the receivers. DirecTV, Dish, TiVo and now CenturyLink (here in Arizona) all have similar solutions. CenturyLink is promoting wireless connections between the DVR and the receivers. I'm not too sure how this works streaming an HD signal around your house.

Any idea how much Cox charges for the receivers?
post #791 of 879
Quote:
Originally Posted by malone76 View Post

Any idea how much Cox charges for the receivers?
Here in AZ they are $8.50 a month.
post #792 of 879
Quote:
Originally Posted by kingpcgeek View Post

Here in AZ they are $8.50 a month.

Thanks for the responses. i am getting this 6 tuner DVR installed after work today and wondered if you already have it. I have the 2 tuner Cisco box now, but hate the way it does not warn if 3 or more things are recording at once. I've missed shows (especially on Sunday nights). Is the Trio software updated at all, or is it the same? Thanks.
post #793 of 879
I grew tired of Cox's empty promises of new technologies. When I saw that their flagship, greatest technology available first Whole Home DVR only had two tuners and a 500GB hard drive I jumped ship to TiVo.

Still waiting for this one Cox, its only been 3 years: http://pr.tivo.com/press-release/Cox-Communications-to-Promote-TiVo-Premiere-With-Cox-VOD-Service-to-Its-Subscribers-NASDAQ-TIVO-1303782
post #794 of 879
^^ lol..that ain't going to happen.
post #795 of 879
I've had Contour for a day. Cisco 9864HDC DVR and two Cisco 4742HDC clients. As mentioned above, the primary benefit is the six tuner 9864HDC with a 2TB hard drive and more via e-SATA port. The operation is pretty much identical to their previous whole house DVR.

The iOS app on an iPad is nice, but not perfect. The iPad can be used as a channel changer and schedule DVR recordings. Programs that can be watched on the iPad are the same as on Cox Connect, which means no sports or local network channels, so it's basic cable without the local stations, but does include most HD cable channels and some of the cable on demand channels, like AMC on Demand.
post #796 of 879
Quote:
Originally Posted by Mark Ichiyama View Post

IThe iOS app [for the Contour] on an iPad is nice, but not perfect. The iPad can be used as a channel changer and schedule DVR recordings. Programs that can be watched on the iPad are the same as on Cox Connect, which means no sports or local network channels, so it's basic cable without the local stations, but does include most HD cable channels and some of the cable on demand channels, like AMC on Demand.

That's pitiful! TiVo's iOS app for iPad allows control of all of Cox OKC's channels, in addition to showing the list of recorded programs and the to do list.
post #797 of 879
Quote:
Originally Posted by gwsat View Post

That's pitiful! TiVo's iOS app for iPad allows control of all of Cox OKC's channels, in addition to showing the list of recorded programs and the to do list.

The Contour App can control all of the channels on your DVR. It is just limited to the channels that it can stream, which the TiVo app can't do at all without a Stream. However add the stream and you can stream any channel, including premiums to your iPad. Both have the limitation that you must be at home to stream.

The Contour App It is just a gussied up Cox Connect App. I personally didn't care for it. They tried to create a seamless app, but failed. Being a user of both the TiVo app is light years ahead.
post #798 of 879
Does the streaming go toward your data cap?
post #799 of 879
Quote:
Originally Posted by kingpcgeek View Post

The Contour App can control all of the channels on your DVR. It is just limited to the channels that it can stream, which the TiVo app can't do at all without a Stream. However add the stream and you can stream any channel, including premiums to your iPad. Both have the limitation that you must be at home to stream.

The Contour App It is just a gussied up Cox Connect App. I personally didn't care for it. They tried to create a seamless app, but failed. Being a user of both the TiVo app is light years ahead.

What are the features that are not available on the Contour app that are on the Tivo one?
post #800 of 879
Quote:
Originally Posted by caeguy View Post

Does the streaming go toward your data cap?

Nope
post #801 of 879
i have 2 of the new cisco 9865 dvr and they get very hot sitting on its feet if you want to know the temp and the info of the new cox dvr what you need to do is and do it kind of quick

1 hold the exit button until the power light blinks on the box

2 press down 2 times on the select pad

3 press the number 2 on the keypad

you should be in the dvr info summary page

then go to DVR infomation and look for internal temp its in celsius my is 58 c but my box is on it side because it gets about 10 to 15 c higher on its feet because there is no vents on the top of the box
and there are holes on the bottom of the box and there is heat on the right side if the box there is no heat on the left side so i have it down on the left side

now cox said's that not a design flaw and the box is rated to 90 c but to me i think if i can get it the temp lower more likely it wont reset and cox told me and this is a ha in my opinion don't put them on the side because of the hdd and that bull i have used hard drives on there sides for years and the xbox 360 had a hdd and that on is side too and it don't damage them if you shake the hdd or vibrate them then you might damage the drive so

so do what you will but that is what i do with the dvrs

beside all that i do like that i can record up 12 shows at ones with the 2 dvrs and whole home its nice and convent but i had to pay 60 dollars to get it installed and i did the install all the tech did is put the serial numbers in his phone and and looked at the dbs to see if they were about 40 db and about 10 min later it came up fine and i had all of my channels running so i think i got ripped but its working so i am happy about that.
post #802 of 879
I had 2 of the new boxes installed on Saturday. Not quite sure why it was necessary to pay $60 for an install when all the tech did was plug in the new boxes and call to activate them. I tried to have the fee waived but had no luck. Overall i'm pleased. The boxes boot quickly for me. Very snappy! I haven't seen any lag in them. Sunday was a big test as most recording happens on Sunday night. We ordered SummerSlam, and had 3-4 other programs recording on our living room box. I did find one glitch in recording. After i ordered SummerSlam, i immediately set it to record. I saw the red check so i went on my way. I came back to the box when the event started and noticed the recording light wasn't on. I checked the DVR list and didn't see it listed. I tried to hit the stop button and it said something like it was too busy scheduling recordings to stop. I cut the box on and off (just a simple power on/power off, not unplugging) and the red recording light came on and it started recording. Not sure what happened but i didn't miss anything important so no worries. FWIW everything else i had scheduled recorded without issue. When the tech was demoing recording multiple shows the day before they all started recording right away so i'm not sure what happened but probably a weird glitch.

On a side note the tech was very friendly and as we were chatting he told me that the boxes are capable of recording 8 shows at once but are only programmed for 6. He said they've been testing 8 but it's not quite ready for prime time.
post #803 of 879
Quote:
Originally Posted by th3blinded View Post


On a side note the tech was very friendly and as we were chatting he told me that the boxes are capable of recording 8 shows at once but are only programmed for 6. He said they've been testing 8 but it's not quite ready for prime time.

Man, I'd like to have him explain that, as the specs say that 6 is maximum.

http://www.cisco.com/en/US/prod/collateral/video/ps11488/ps12334/ps12291/9800_multi-screen.pdf
post #804 of 879
First I heard that....lol
post #805 of 879
Quote:
Originally Posted by domino92024 View Post

Man, I'd like to have him explain that, as the specs say that 6 is maximum.

http://www.cisco.com/en/US/prod/collateral/video/ps11488/ps12334/ps12291/9800_multi-screen.pdf

Just putting what he said out there. Never said i believed him. smile.gif
post #806 of 879
I too have had a few 1 minute recordings. :-(
Wish I could find how to enable time slip for the FF function....
post #807 of 879
Quote:
Originally Posted by snowtrooper1966 View Post

I too have had a few 1 minute recordings. :-(
Wish I could find how to enable time slip for the FF function....

Same here, just once. The first time I tried to replay the recording, I got a screen message that the recording was not available at the time and to try again later, which seemed like an interesting message since the recording was "local" on the DVR's HD. A day later, tried to play the show again and it appeared as a 1 min. recording. All other recordings, at least a dozen or so, have been fine.
post #808 of 879
I sure wish that everybody writing of Cisco's 6-tuner DVR failures would be sure to include whether theirs is in a WHDVR (MoCa) wired environment, or used just as a standard standalone DVR.
post #809 of 879
Used as stand alone.....
post #810 of 879
So 1-minute-recordings are a thing?!? I had assumed there was just a one-time glitch... But now that I think of it, it has happened twice. (Mine's in a whole-home configuration with one client box.) Anyone else? Does Cox know this may be an issue?
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