The Official HSU VTF-15H Thread - Page 83

Originally Posted by chaneyj1

Maybe someone can help me out, I finally ordered a VTF-15h, waited for it to come off backorder, waited for it to get delivered, and now I am not happy with it. Just not what I thought it would be. I must be doing something wrong. Here are my specs on my room and speakers.

Onyko TX-SR707
Fronts: PSB B6
Center: PSB C5
Rears and surrounds: PSB in-walls

I have tried the sub in both front corners of the room and every tuning option available.

Room is 18' x 29' x 8', the tv is on one of the 18' walls.

I ran Audyssey with 1 port open, EQ1 and Q=0.7 and gain at 9'oclock.

After Audyssey runs and I play music and movies, there is almost no bass. Audyssey sets my crossovers at 40hz, so I moved them up to 80hz. I have tried increasing the level cal on the Onkyo from -4.0 to 0, and increasing the volume on the sub. Both do make it louder, but I just can't get it to sound good. Not what I would expect for $1k. Everyone seems to love these, so I know I am just doing something wrong or my room placement is just horrible.

The bass will get deep, but when it hits it doesn't sound great. I can't think of a good word for it, the wife said it sounds loose. I described it as a whomp sound. I know, that is horrible.

Does anyone have any ideas on placement or setup?

Originally Posted by chaneyj1

Maybe someone can help me out, I finally ordered a VTF-15h, waited for it to come off backorder, waited for it to get delivered, and now I am not happy with it. Just not what I thought it would be. I must be doing something wrong. Here are my specs on my room and speakers.

Onyko TX-SR707
Fronts: PSB B6
Center: PSB C5
Rears and surrounds: PSB in-walls

I have tried the sub in both front corners of the room and every tuning option available.

Room is 18' x 29' x 8', the tv is on one of the 18' walls.

I ran Audyssey with 1 port open, EQ1 and Q=0.7 and gain at 9'oclock.

After Audyssey runs and I play music and movies, there is almost no bass. Audyssey sets my crossovers at 40hz, so I moved them up to 80hz. I have tried increasing the level cal on the Onkyo from -4.0 to 0, and increasing the volume on the sub. Both do make it louder, but I just can't get it to sound good. Not what I would expect for $1k. Everyone seems to love these, so I know I am just doing something wrong or my room placement is just horrible.

The bass will get deep, but when it hits it doesn't sound great. I can't think of a good word for it, the wife said it sounds loose. I described it as a whomp sound. I know, that is horrible.

Does anyone have any ideas on placement or setup?

Originally Posted by oztech


Until the DR. has a look at your room drawing out of curiosity have you tried it with Audyssey turned off and if you want it tight with slam try both ports open EQ 2 and Q=.3 also you may have to flip the phase switch it will be in the right configuration when bass seems more pronounced.

Originally Posted by ack_bk

So what is the first movie on the list

Originally Posted by oztech

I hope those seats are not at the 14 or 15 foot mark center of the room is usually a null for bass.

Originally Posted by chaneyj1

Ok, I will try that tomorrow. This is the first I have heard of a center dead spot.

Also would beside the couch be an option for the sub? The side farthest from the tv.

Jeremie

Originally Posted by chaneyj1

So I put the sub on the couch and walk around and find the spot that sounds the best and then put the sub there? Ok. I'll look into that after I see what the good Dr. says.

Thanks,
Jeremie

Originally Posted by chaneyj1

First, thanks for responding so quickly, I also want to emphasize that I have no doubts that this sub will shake my house, I just have to get it setup correctly.

Attached is my quick room layout.

I will try other people's suggestions tomorrow, kids are sleeping now

Thanks everyone,

Jeremie

Originally Posted by chaneyj1

Also, the manual states that I don't need to use a y-adapter but it doesn't say to use the left or right input. I assume this means it does not matter? Just double checking everything I can think of.

Jeremie

Originally Posted by chaneyj1

The other side of the french doors is just stairs, a set leading up and one leading down. So those doors can stay open if it will help.

I really want to avoid moving the seats closer if I can. I will try the sub crawl tonight and see what I find. Also, behind the seats might be an option.

With my size room and knowing where my seats are, what settings would be best for me? We use that room for about 50% tv, 30% movies, and 20% music.

Thanks again,

Jeremie

Originally Posted by chaneyj1

Maybe someone can help me out, I finally ordered a VTF-15h, waited for it to come off backorder, waited for it to get delivered, and now I am not happy with it. Just not what I thought it would be. I must be doing something wrong. Here are my specs on my room and speakers.

Onyko TX-SR707
Fronts: PSB B6
Center: PSB C5
Rears and surrounds: PSB in-walls

I have tried the sub in both front corners of the room and every tuning option available.

Room is 18' x 29' x 8', the tv is on one of the 18' walls.

I ran Audyssey with 1 port open, EQ1 and Q=0.7 and gain at 9'oclock.

After Audyssey runs and I play music and movies, there is almost no bass. Audyssey sets my crossovers at 40hz, so I moved them up to 80hz. I have tried increasing the level cal on the Onkyo from -4.0 to 0, and increasing the volume on the sub. Both do make it louder, but I just can't get it to sound good. Not what I would expect for $1k. Everyone seems to love these, so I know I am just doing something wrong or my room placement is just horrible.

The bass will get deep, but when it hits it doesn't sound great. I can't think of a good word for it, the wife said it sounds loose. I described it as a whomp sound. I know, that is horrible.

Does anyone have any ideas on placement or setup?

Originally Posted by chaneyj1

Maybe someone can help me out, I finally ordered a VTF-15h, waited for it to come off backorder, waited for it to get delivered, and now I am not happy with it. Just not what I thought it would be. I must be doing something wrong. Here are my specs on my room and speakers.

Onyko TX-SR707
Fronts: PSB B6
Center: PSB C5
Rears and surrounds: PSB in-walls

I have tried the sub in both front corners of the room and every tuning option available.

Room is 18' x 29' x 8', the tv is on one of the 18' walls.

I ran Audyssey with 1 port open, EQ1 and Q=0.7 and gain at 9'oclock.

After Audyssey runs and I play music and movies, there is almost no bass. Audyssey sets my crossovers at 40hz, so I moved them up to 80hz. I have tried increasing the level cal on the Onkyo from -4.0 to 0, and increasing the volume on the sub. Both do make it louder, but I just can't get it to sound good. Not what I would expect for $1k. Everyone seems to love these, so I know I am just doing something wrong or my room placement is just horrible.

The bass will get deep, but when it hits it doesn't sound great. I can't think of a good word for it, the wife said it sounds loose. I described it as a whomp sound. I know, that is horrible.

Does anyone have any ideas on placement or setup?

Originally Posted by cdub563

I received my 15H on Friday and pretty much have the same complaint. It's just not what I thought it was going to be and am dissapointed so far.

My first question is about returns. I called down to HSU to check and it seems as though I have to pay return shipping which is fine, but I also get nailed for the $140 shipping charge to me initially. So for my 1 week in home trial this is costing me around $250???? That seems absurd and not what I was lead to beleieve when I spoke to HSU initially. I was told I'd only be charged return shipping and refunded the difference of what I paid. HSU charged me $140 to ship to me. I checked Fed-ex and my cost is around shipped should be $90 with $900 insurance so that shipping price to me was already inflated by $50! I was going to ask about shipping cost to me whether I returned it or not, just seems excessive...... I'm sure they have a commercial acct. with Fed ex and would cost them even less.

I was torn between HSU and SVS initially. SVS charges ONLY return shipping, their PB12Plus ships freight on a pallet and shipping weight 157lbs and $130 total shipping, so I'd be refunded all except the $130. Thier 12-NSD is $50 shipped and only minus $50 I'd be refunded and so on. I probably would not have even considered HSU over SVS if I knew I be out $250 for the trial (that $250 difference would have paid for my PB12-plus!). I'm hoping the info the gentleman at HSU gave me was wrong as now it's very unsettling.....

With all that being said I really want to make this sub work for me. It's in the best location as far as the sub crawl tests I've done with this and ALL my other subs over the years. I've had 4 different subs literally in this EXACT same spot so It's not a location issue. I know we need a lot of information room size, placement, seating, amp, corssover setting, sub setings etc..

I've ran YPAO in EQ1 Q=.7 LFE to the left sub input (LFE input) crossover on sub set to out, gain at 9 Oclock (had to move up to about 11:30 to get acceptable bass and have amp auto set to around -7.5). For movies I need to run the sub HOT at +6.5 to +8.5 for movies and +10 for music. This is with the reciever at -18db to -10 depending on what I'm listening to. Tried all the settings and wound up at as suggested EQ2 Q=.3 speakers set to small, sub set to yes, double bass off, amp X-over 80hz Phase 0*. I set up at EQ2 Q=.3 because that give me a little more full range, it stinks there's such a compromise and have to choose more between full range or low range, I didn't realize that at my initial purchase vs say others 18-150HZ +-3db

I just don't have the midbass I need or want. It's kind of tight but not punchy and not very existant comapred to my BIC H100. The H100 feels like a nice tight punch in the chest which I don't get with the 15H. It's definitely lacking in music for full range, especially country so I don't know what gives....... I installed EQ room Wizard last night and getting ready to go buy a 33-2055 SPL meter to try and get some measurements, which HSU said to call back with info to see if they can determine the issue and resolve it. It has a lot of lower bass but just a diferent sound than I thought. It's probably broke in by now since Friday, but IDK for sure. I've been debating posting this since Friday. I called HSU first to find out about shipping and I'm not happy with what I was told.

I don't want to have to return this sub, I want to make it work. It seems as though most people like it. The thing will be a hassle to send back and is HUGE. But if I have to and wind up losing around $250 for the in home trial I'm not going to be a happy camper!!!

Originally Posted by cdub563


I received my 15H on Friday and pretty much have the same complaint. It's just not what I thought it was going to be and am dissapointed so far.

My first question is about returns. I called down to HSU to check and it seems as though I have to pay return shipping which is fine, but I also get nailed for the $140 shipping charge to me initially. So for my 1 week in home trial this is costing me around $250???? That seems absurd and not what I was lead to beleieve when I spoke to HSU initially. I was told I'd only be charged return shipping and refunded the difference of what I paid. HSU charged me $140 to ship to me. I checked Fed-ex and my cost is around shipped should be $90 with $900 insurance so that shipping price to me was already inflated by $50! I was going to ask about shipping cost to me whether I returned it or not, just seems excessive...... I'm sure they have a commercial acct. with Fed ex and would cost them even less.

I was torn between HSU and SVS initially. SVS charges ONLY return shipping, their PB12Plus ships freight on a pallet and shipping weight 157lbs and $130 total shipping, so I'd be refunded all except the $130. Thier 12-NSD is $50 shipped and only minus $50 I'd be refunded and so on. I probably would not have even considered HSU over SVS if I knew I be out $250 for the trial (that $250 difference would have paid for my PB12-plus!). I'm hoping the info the gentleman at HSU gave me was wrong as now it's very unsettling.....

With all that being said I really want to make this sub work for me. It's in the best location as far as the sub crawl tests I've done with this and ALL my other subs over the years. I've had 4 different subs literally in this EXACT same spot so It's not a location issue. I know we need a lot of information room size, placement, seating, amp, corssover setting, sub setings etc..

I've ran YPAO in EQ1 Q=.7 LFE to the left sub input (LFE input) crossover on sub set to out, gain at 9 Oclock (had to move up to about 11:30 to get acceptable bass and have amp auto set to around -7.5). For movies I need to run the sub HOT at +6.5 to +8.5 for movies and +10 for music. This is with the reciever at -18db to -10 depending on what I'm listening to. Tried all the settings and wound up at as suggested EQ2 Q=.3 speakers set to small, sub set to yes, double bass off, amp X-over 80hz Phase 0*. I set up at EQ2 Q=.3 because that give me a little more full range, it stinks there's such a compromise and have to choose more between full range or low range, I didn't realize that at my initial purchase vs say others 18-150HZ +-3db

I just don't have the midbass I need or want. It's kind of tight but not punchy and not very existant comapred to my BIC H100. The H100 feels like a nice tight punch in the chest which I don't get with the 15H. It's definitely lacking in music for full range, especially country so I don't know what gives....... I installed EQ room Wizard last night and getting ready to go buy a 33-2055 SPL meter to try and get some measurements, which HSU said to call back with info to see if they can determine the issue and resolve it. It has a lot of lower bass but just a diferent sound than I thought. It's probably broke in by now since Friday, but IDK for sure. I've been debating posting this since Friday. I called HSU first to find out about shipping and I'm not happy with what I was told.

I don't want to have to return this sub, I want to make it work. It seems as though most people like it. The thing will be a hassle to send back and is HUGE. But if I have to and wind up losing around $250 for the in home trial I'm not going to be a happy camper!!!

Originally Posted by cdub563

I received my 15H on Friday and pretty much have the same complaint. It's just not what I thought it was going to be and am dissapointed so far.

My first question is about returns. I called down to HSU to check and it seems as though I have to pay return shipping which is fine, but I also get nailed for the $140 shipping charge to me initially. So for my 1 week in home trial this is costing me around $250???? That seems absurd and not what I was lead to beleieve when I spoke to HSU initially. I was told I'd only be charged return shipping and refunded the difference of what I paid. HSU charged me $140 to ship to me. I checked Fed-ex and my cost is around shipped should be $90 with $900 insurance so that shipping price to me was already inflated by $50! I was going to ask about shipping cost to me whether I returned it or not, just seems excessive...... I'm sure they have a commercial acct. with Fed ex and would cost them even less.

I was torn between HSU and SVS initially. SVS charges ONLY return shipping, their PB12Plus ships freight on a pallet and shipping weight 157lbs and $130 total shipping, so I'd be refunded all except the $130. Thier 12-NSD is $50 shipped and only minus $50 I'd be refunded and so on. I probably would not have even considered HSU over SVS if I knew I be out $250 for the trial (that $250 difference would have paid for my PB12-plus!). I'm hoping the info the gentleman at HSU gave me was wrong as now it's very unsettling.....

With all that being said I really want to make this sub work for me. It's in the best location as far as the sub crawl tests I've done with this and ALL my other subs over the years. I've had 4 different subs literally in this EXACT same spot so It's not a location issue. I know we need a lot of information room size, placement, seating, amp, corssover setting, sub setings etc..

I've ran YPAO in EQ1 Q=.7 LFE to the left sub input (LFE input) crossover on sub set to out, gain at 9 Oclock (had to move up to about 11:30 to get acceptable bass and have amp auto set to around -7.5). For movies I need to run the sub HOT at +6.5 to +8.5 for movies and +10 for music. This is with the reciever at -18db to -10 depending on what I'm listening to. Tried all the settings and wound up at as suggested EQ2 Q=.3 speakers set to small, sub set to yes, double bass off, amp X-over 80hz Phase 0*. I set up at EQ2 Q=.3 because that give me a little more full range, it stinks there's such a compromise and have to choose more between full range or low range, I didn't realize that at my initial purchase vs say others 18-150HZ +-3db

I just don't have the midbass I need or want. It's kind of tight but not punchy and not very existant comapred to my BIC H100. The H100 feels like a nice tight punch in the chest which I don't get with the 15H. It's definitely lacking in music for full range, especially country so I don't know what gives....... I installed EQ room Wizard last night and getting ready to go buy a 33-2055 SPL meter to try and get some measurements, which HSU said to call back with info to see if they can determine the issue and resolve it. It has a lot of lower bass but just a diferent sound than I thought. It's probably broke in by now since Friday, but IDK for sure. I've been debating posting this since Friday. I called HSU first to find out about shipping and I'm not happy with what I was told.

I don't want to have to return this sub, I want to make it work. It seems as though most people like it. The thing will be a hassle to send back and is HUGE. But if I have to and wind up losing around $250 for the in home trial I'm not going to be a happy camper!!!

Originally Posted by dr_hsu

Sorry to hear that. Very strange. Not possible that it is worse than a H100 if it is working properly. Please post a drawing of your room. Indicate where you sit in that space, and where you put the sub. If you have openings that lead to other areas, sketch the adjoining rooms in as well.

Originally Posted by cdub563

It has a lot of lower bass but just a different sound than I thought. It's probably broke in by now since Friday, but IDK for sure. I've been debating posting this since Friday.

Originally Posted by dr_hsu

Sorry to hear that. Very strange. Not possible that it is worse than a H100 if it is working properly. Please post a drawing of your room. Indicate where you sit in that space, and where you put the sub. If you have openings that lead to other areas, sketch the adjoining rooms in as well.

Originally Posted by chaneyj1

Maybe someone can help me out, I finally ordered a VTF-15h, waited for it to come off backorder, waited for it to get delivered, and now I am not happy with it. Just not what I thought it would be. I must be doing something wrong. Here are my specs on my room and speakers.

Onyko TX-SR707
Fronts: PSB B6
Center: PSB C5
Rears and surrounds: PSB in-walls

I have tried the sub in both front corners of the room and every tuning option available.

Room is 18' x 29' x 8', the tv is on one of the 18' walls.

I ran Audyssey with 1 port open, EQ1 and Q=0.7 and gain at 9'oclock.

After Audyssey runs and I play music and movies, there is almost no bass. Audyssey sets my crossovers at 40hz, so I moved them up to 80hz. I have tried increasing the level cal on the Onkyo from -4.0 to 0, and increasing the volume on the sub. Both do make it louder, but I just can't get it to sound good. Not what I would expect for $1k. Everyone seems to love these, so I know I am just doing something wrong or my room placement is just horrible.

The bass will get deep, but when it hits it doesn't sound great. I can't think of a good word for it, the wife said it sounds loose. I described it as a whomp sound. I know, that is horrible.

Does anyone have any ideas on placement or setup?