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Vizio xvt3d554sv - Page 49

post #1441 of 1633
Quote:
Originally Posted by MJfromMD View Post

Just to chime in here; I have owned my XVT3D554 since 3/2011. This TV looked astonishing - better than anything else I considered at the time, (plus the pricing was less than the compared Samsungs as well). On display/out of the box displayed a great pic, but after using the video calibration disc, (received with my Oppo player) the pic looks absolutely amazing. I haven't tried 3D - haven't really had that itch yet. But even in 2D only, this TV makes my HT "first class".

Since calibration is done per each input/source, I sort of copied the settings after adjustment to both HDMI inputs - and tweaked from there, (DirecTv DVR).

In the last year - I did have Vizio replace a board after 4 months due to having a WLAN network connection failure. But it totally fixed the issue. I frequently stream VuDu in their HDX mode, (or Amazon & Netflix) over my wireless LAN without a hitch.

NOW THE ISSUE HERE that catches my attention is mention of "display flicker". What I noticed just this past week, (while watching DTV) was 2 variations of this.

1. Entire screen completely black for only about a half a second, then returns. It is done perfectly, as if it is a scene change. It does it every few minutes but not regular at same interval. My 4 yr. old granddaughter noticed it and could recognize it after knowing I was looking for it. It was noticed on 2 diff days. This latest siting was noted during a recorded program, (but NOT repeatable via replay of same scenes). It's not a show-stopper, merely an annoyance because I fear it is a genuine problem that I must get fixed. Since then, I have not had time to logically troubleshoot it using all sources, etc. - but I logged it with Vizio CS cuz the original warranty time is nearing its end.

2. Flickering. I also noticed (same time/show) some backlight/brightness flickering. a few times - some minor and 1 a bit more obvious. But I have not yet noted this via streaming or disc play - both of which I have done considerable viewing of.

So being a background follower here at AVS, I am documenting this as my 2 cents. This forum is the most respectable of its kind, (IMHO). Folks here seem to have technical interest and backgrounds - AND appreciate fine AV equipment!

For issue 1, turn off Game Mode. Mine does the same thing when Game Mode is on. I don't see any improvment in my games when it is on, so I just always leave it off, and no random screen blackouts.
post #1442 of 1633
That's what I told em as well.
post #1443 of 1633
Does anyone know if any of the apps on this TV will allow pay per view for UFC fights?

Thanks
post #1444 of 1633
Okay, I am having a little issue with this television.

Sometimes (this has happened twice over the past month), as I am turning the television on and the screen is in the loading phase (the phase with the cool little "V"), the left half of the screen--the entire left half--is significantly darker than the right half. As the television loads and the screen pops up, this darkness remains, and nothing seems to diminish it.

Nothing except restarting it. When I restart it, the issue seems to clear up, but I am still perplexed about what the heck is happening. I called Vizio support, and they are giving me the runaround.

Have any of you experienced something like this, or heard of others experiencing something like this? Do any of you have any notion as to what might be causing the issue? Is it something relating to the smart dimming feature on the television itself, or might the issue lie elsewhere?

Any feedback would be most appreciated.
post #1445 of 1633
Not normal. Something is Definitely askew.
Get Vizio to do something if it's under warranty.
post #1446 of 1633
Agreed. My set does not do this, either. It is definately brighter during the "V" phase, but then the picture goes to normal when the boot-up phase is complete.

Not that you should have to fight for what is right, but that seems to be the trend anymore. Stay on them.
post #1447 of 1633
Quote:
Originally Posted by toolwarrior View Post

Agreed. My set does not do this, either. It is definately brighter during the "V" phase, but then the picture goes to normal when the boot-up phase is complete.

Not that you should have to fight for what is right, but that seems to be the trend anymore. Stay on them.

Call them back and if you don't get a good answer call back again. I've never had any problems, they have always taken care of any problems on the first call.

However, I've heard other people state differently. So it's just who you talk to. The best one I've heard so far was one guy was told he had to ship his 55" in for repair. Some of the service reps are just plain stupid or don't care.

Call them back........
post #1448 of 1633
On my XVT3D554SV, my youtube app is not working. The app loads, but no videos will play. All other apps work great. Is anyone else having this issue?
post #1449 of 1633
I tried searching for this but had no luck - trying on my phone so it's limited. Anyway.... anyone know if audio return channel works yet? I called Vizio a while back and they had no ETA.
post #1450 of 1633
The flash lighting @ start up with the Vizio logo all sets have...its due to the LED's being off...But If you have Smart Dimming on(Local dimming)
it goes away after boot... So its not a issue
post #1451 of 1633
Quote:
Originally Posted by SaveFerris View Post

I tried searching for this but had no luck - trying on my phone so it's limited. Anyway.... anyone know if audio return channel works yet? I called Vizio a while back and they had no ETA.

Yes on HDMI 1. Activate via CEC setup screens.
post #1452 of 1633
I can say this, it is probably a hardware failure in progress. My almost new vizio 55" 3d started the dreaded reboot issue (after a firmware update). Vizio first told me that it was a firmware issue and they were working on it, the same excuse you can see online for years!

Then my TV DIED! So after THREE visits and everything replaced, the tv would boot up, but the left half backlight was not working. Hardware failed.

They sent me a 'new' TV. Total time lost, 1 month.

Quote:
Originally Posted by DarthSparty View Post

Okay, I am having a little issue with this television.

Sometimes (this has happened twice over the past month), as I am turning the television on and the screen is in the loading phase (the phase with the cool little "V"), the left half of the screen--the entire left half--is significantly darker than the right half. As the television loads and the screen pops up, this darkness remains, and nothing seems to diminish it.

Nothing except restarting it. When I restart it, the issue seems to clear up, but I am still perplexed about what the heck is happening. I called Vizio support, and they are giving me the runaround.

Have any of you experienced something like this, or heard of others experiencing something like this? Do any of you have any notion as to what might be causing the issue? Is it something relating to the smart dimming feature on the television itself, or might the issue lie elsewhere?

Any feedback would be most appreciated.
post #1453 of 1633
I am so confused right now. I have narrowed down my choice to having the XVT553SV or XVT3D554SV. According to televisioninfo.com the 553 out performs the 554!

For Motion Performance the 553 recieved scores of:
15.25 in

while the 554:
13.00


For 2:3 pulldowns, the 553 received a score of:
8
While the 554:
6.5


Color Gamut of 553 was:
6.74 accuracy to the rec .709 color standard

The 554 was:
4.87


The 554 has 3D, but it's a rather obsolete form of 3D which is plagued with ghosting, and I'm not really sold on 3D. The 554 has a glossy screen, which I'm not sure is good or not! I am in a semi-bright area but I want the best screen. These tests were done explicitly with image enhancement processing items turned off. They created halos or too sharp looking film with them on.

ANY thoughts at all? I need to have my decision made by tomorrow early morning PST. So far I'm sticking with the 554 but I don't know why.... I guess I like the QWERTY remote idea a lot

Help a confused buyer out. Thanks!



EDIT: Do note the 554 did have slightly better blacks without the extra processing turned on, and some better whites too although the 553 whites are plenty fine; it's the black levels that were more of a problem.

Link to analysis for both TVs:
http://www.televisioninfo.com/conten...r-Accuracy.htm
http://www.televisioninfo.com/conten...r-Accuracy.htm



EDIT: in b4 page 50
post #1454 of 1633
Quote:
Originally Posted by AVSPHR34K View Post

I am so confused right now. I have narrowed down my choice to having the XVT553SV or XVT3D554SV. According to televisioninfo.com the 553 out performs the 554!

For Motion Performance the 553 recieved scores of:
15.25 in

while the 554:
13.00


For 2:3 pulldowns, the 553 received a score of:
8
While the 554:
6.5


Color Gamut of 553 was:
6.74 accuracy to the rec .709 color standard

The 554 was:
4.87


The 554 has 3D, but it's a rather obsolete form of 3D which is plagued with ghosting, and I'm not really sold on 3D. The 554 has a glossy screen, which I'm not sure is good or not! I am in a semi-bright area but I want the best screen. These tests were done explicitly with image enhancement processing items turned off. They created halos or too sharp looking film with them on.

ANY thoughts at all? I need to have my decision made by tomorrow early morning PST. So far I'm sticking with the 554 but I don't know why.... I guess I like the QWERTY remote idea a lot

Help a confused buyer out. Thanks!



EDIT: Do note the 554 did have slightly better blacks without the extra processing turned on, and some better whites too although the 553 whites are plenty fine; it's the black levels that were more of a problem.

Link to analysis for both TVs:
http://www.televisioninfo.com/conten...r-Accuracy.htm
http://www.televisioninfo.com/conten...r-Accuracy.htm



EDIT: in b4 page 50

Sounds like a rushed subpar test to me(or a faulty 554)... Me and 1 other friend owns the 554(he also owns a 553) sets and 2 other friends with 553 sets and we have compared the sets and all agree that the 554 handled fast motion better,24p bd movies and had slightly better colors... The one friend owns the 553 and was getting rdy to buy another then saw my 554 set and decided on getting that instead(even at the time it was $700 more)

EDIT: that's not the 554 its the edge lit models
post #1455 of 1633
I also had the 553 but got the 474 within the 90 days and couldn't have made a better decision. The screen makes for a better picture if the room isn't lit and reflections aren't a problem. My eyes noticed the 474 handled everything better than the 553 so those #'s are pointless as far as I'm concerned. 3D? Don't use it, never will. Bought the TV knowing I wasn't interested in that so called feature.
post #1456 of 1633
Quote:
Originally Posted by AVSPHR34K View Post

I am so confused right now. I have narrowed down my choice to having the XVT553SV or XVT3D554SV. According to televisioninfo.com the 553 out performs the 554!

ANY thoughts at all? I need to have my decision made by tomorrow early morning PST. So far I'm sticking with the 554 but I don't know why.... I guess I like the QWERTY remote idea a lot

Help a confused buyer out. Thanks!


Link to analysis for both TVs:
http://www.televisioninfo.com/conten...r-Accuracy.htm
http://www.televisioninfo.com/conten...r-Accuracy.htm



EDIT: in b4 page 50

Be advised Televisioninfo.com tested the XVT3D 42 incher which is EDGE-lit not the full LED of the 47s & 55s. I noted their error is my comments to them last year. They said thanks & posted my info for a month then they disappeared....
Personally as an owner of the XVT3D55 I'd consider the new passive 3D TVs from LG or Vizio. Technology has moved on.
post #1457 of 1633
I've seen some posts where people have one corner brighter during black screens, but all 4 of my corners are lighter. Upon boot you can see it and I think it is getting worse as I can see it during black scenes on shows.

Any ideas on what is wrong?
post #1458 of 1633
I've had my TV for close to a year now and it's been great. However, recently I'm having random periods of what I would describe as "framerate" issues. It's like the picture slows down for a bit, and is a little choppy. I'm not seeing pixelation or distortion, just a kind of drag. It seems to be happening on my FIOS box on some movies, my bluray player, and Netflix. I've tried changing picture settings, changing HDMI inputs, and did a factory reset, but it still seems to be happening. Anyone have any ideas on this?
post #1459 of 1633
Quote:
Originally Posted by lancer1991 View Post

I've seen some posts where people have one corner brighter during black screens, but all 4 of my corners are lighter. Upon boot you can see it and I think it is getting worse as I can see it during black scenes on shows.

Any ideas on what is wrong?

The flash lighting @ start up with the Vizio logo all sets have...its due to the LED's being off...But If you have Smart Dimming on(Local dimming)
it goes away after boot... So its not a issue
post #1460 of 1633
Quote:
Originally Posted by JerryT0025 View Post

I've had my TV for close to a year now and it's been great. However, recently I'm having random periods of what I would describe as "framerate" issues. It's like the picture slows down for a bit, and is a little choppy. I'm not seeing pixelation or distortion, just a kind of drag. It seems to be happening on my FIOS box on some movies, my bluray player, and Netflix. I've tried changing picture settings, changing HDMI inputs, and did a factory reset, but it still seems to be happening. Anyone have any ideas on this?

This sounds like a 24 frames per second film or 3:2 pulldown issue. Make sure Film mode is still set to Auto on the TV. Could it be a setting on your FIOS box? Sometimes just powering down/rebooting the TV (unplugging for 30 seconds) helps. Smooth Motion effect could be turned on to correct a real problem but then you'll get a video/soap opera effect.
post #1461 of 1633
I have been able to get a repairman to come out to my home and look at my television. He claims that Vizio--via ITI, the company who carries the extended warranty--has sent some pieces for him to place inside of the unit.

I'll have more information tomorrow, after the appointment.

In better news, the darkened screen issue has not appeared since my last post. I suppose that this is something pleasant, but I would still be more comfortable after everything has been taken care of.

Customer service has not been too much of an issue. After making the claim, they arranged for the local man in about one week. Not bad.
post #1462 of 1633
Quote:
Originally Posted by naustin View Post

This sounds like a 24 frames per second film or 3:2 pulldown issue. Make sure Film mode is still set to Auto on the TV. Could it be a setting on your FIOS box? Sometimes just powering down/rebooting the TV (unplugging for 30 seconds) helps. Smooth Motion effect could be turned on to correct a real problem but then you'll get a video/soap opera effect.

I've tried turning Film Mode on and off and it still seems to happen either way, plus it was happening with my blu ray player and Netflix as well. I did just watch a blu ray of Bones and it seemed fine, but Walking Dead recorded on the DVR had some of it. I have tried powering down/rebooting as well. I can't stand the smooth motion effect. That would be a last resort. I'm wondering if the latest firmware update screwed something up? I'm thinking this all started pretty much since then.
post #1463 of 1633
I am having the same flickering problem I had with the first set I had. The picture will flicker for a split second once every couple of hours.

My first set was exchanged last Dec. The 2nd set showed the same problem so I figured it had to be at my end. But since then I have added a OTA antenna and get the flickering with that also. I also noticed it one day when I had PIP on. The flicker covered the entire screen including the PIP window. So now I'm fairly certain that it's not a problem with my setup.

I'm not sure what to do at this point. It happens so fast that I can't tell if the backlight is actually going out/dim or not.

Is anyone else having this problem? My 1 year warranty is up the beginning of July and I don't know what to do.

I should also state that I have tried turning off Smart Dimming, Ambient Light Sensor and Adaptive Luma and still have the flickering.

My 52" and my 553 work perfect using the same signals.

Any suggestions would be appreciated.
post #1464 of 1633
Quote:
Originally Posted by JerryT0025 View Post

I've tried turning Film Mode on and off and it still seems to happen either way, plus it was happening with my blu ray player and Netflix as well. I did just watch a blu ray of Bones and it seemed fine, but Walking Dead recorded on the DVR had some of it. I have tried powering down/rebooting as well. I can't stand the smooth motion effect. That would be a last resort. I'm wondering if the latest firmware update screwed something up? I'm thinking this all started pretty much since then.

Welcome to the pain that those of with 552s and 553s experienced after the last update. My 552 is a very large paper weight in my basement. I got so fed up with jerky motion that I went out purchased a 70" Sharp. I really did not want to do this, but Vizio offered no solution since my tv was out of warranty. I really loved that tv for its color and great black levels. Hopefully Vizio will get a new update soon that will fix the problem. Of course I will need a thumb drive, since the update also screwed up the television's network connectivity.
post #1465 of 1633
Loki Larry,
Have you tried asking vizio for firmware to go back to previous version? What do they say/ excuse?
post #1466 of 1633
Quote:
Originally Posted by WVUTampaAlum View Post

Loki Larry,
Have you tried asking vizio for firmware to go back to previous version? What do they say/ excuse?

I was told that it cannot be done without replacing the main board which will not happen since it is out of warranty. Nothing like having a company ruining their product through an update and telling you that you are either mistaken and/or SOL. If someone figures out a way to revert to an earlier firmware using a USB thumb drive, I would love to hear about it.
post #1467 of 1633
So, the technicians came out today, and I have to say that I am satisfied. They were knowledgeable, pleasant, thorough and careful.

That being said, they replaced two boards: the motherboard and the LED board. Apparently, they could not tell the cause of the initial problem (the left half of the screen being significantly darker than the right upon start-up), but they seemed confident that what they did would fix the problem. If not, they told me, they would come back out--provided that I filed a claim with ITI first--and fix it.

All in all, the turnaround time from initial call to fix was around two weeks. This is not bad considering that Vizio, like almost all major companies, handles extended warranties through second and third parties. I had to tinker with the settings again and fix the picture to my preferences, but things look okay! And the best news? As I was resetting the set, I did not hook up to the internet, so there should be no firmware hiccups (I hope).

Well, I hope that this news reassures some of you. I also hope that your own issues are solved quickly and thoroughly. I'll will keep you all updated if anything more occurs. Cheers!
post #1468 of 1633
Quote:
Originally Posted by Burnerbum View Post

I am having the same flickering problem I had with the first set I had. The picture will flicker for a split second once every couple of hours.

My first set was exchanged last Dec. The 2nd set showed the same problem so I figured it had to be at my end. But since then I have added a OTA antenna and get the flickering with that also. I also noticed it one day when I had PIP on. The flicker covered the entire screen including the PIP window. So now I'm fairly certain that it's not a problem with my setup.

I'm not sure what to do at this point. It happens so fast that I can't tell if the backlight is actually going out/dim or not.

Is anyone else having this problem? My 1 year warranty is up the beginning of July and I don't know what to do.

I should also state that I have tried turning off Smart Dimming, Ambient Light Sensor and Adaptive Luma and still have the flickering.

My 52" and my 553 work perfect using the same signals.

Any suggestions would be appreciated.

Make sure game mode is off
Also try fiddling with the CEC Funtions
post #1469 of 1633
Quote:
Originally Posted by ReSultZ View Post

Make sure game mode is off
Also try fiddling with the CEC Funtions

I have both of them turned off, I never use them. Thanks for the suggestion.
post #1470 of 1633
Quote:
Originally Posted by Burnerbum View Post

I am having the same flickering problem I had with the first set I had. The picture will flicker for a split second once every couple of hours....It happens so fast that I can't tell if the backlight is actually going out/dim or not.
Any suggestions would be appreciated.

If you talking about a single quick flicker every 2 hours like clockwork, i'd suggest it might be an internal memory buffer clearing/resetting. Didn't you mention you use the picture in picture function a lot? PIP might be a cause...
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