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Anthem MRX Receivers - 300, 500, 700 Owners Thread & Tweaking Guide - Page 474

post #14191 of 16451
Quote:
Originally Posted by coresare View Post

The one that goes vroooooaaaahhhhheeeeeshh vvvvrroooooooaaahhhheeesh vrroooooaaaheesh vrooooeeeeaaaeeesh. Vrroooooaaahheeeash? smile.gif
Couldn't have said it better myself:)
post #14192 of 16451
Does anyone have a link to the cable that I need to buy at a fairly decent price? Amazon or Ebay or something?

Just found one and ordered!
Edited by dmpavs - 4/1/13 at 10:30am
post #14193 of 16451
Quote:
Originally Posted by dmpavs View Post

Does anyone have a link to the cable that I need to buy at a fairly decent price? Amazon or Ebay or something?

Just found one and ordered!

Try Redmere HDMI Cables from MonoPrice - HERE
post #14194 of 16451
Quote:
Originally Posted by grymok View Post

Speaker setup:
Front: Monitor Audio RX8
Center: 2x Dali zensor 1
Surround: Monitor Audio RXFX



no one can give some hints?.

Well, I can certainly comment about your missing bass. Look at the red plots on those charts (that's your in-room response before correction) -- your main speakers are interacting very strongly with your room, and the bass they are producing is way high. That may be fun to listen to for a while, but it is hardly accurate. You might consider pulling the speakers away from the walls behind and/or to the side of them by another foot or so. You could also experiment with the port bungs that are included with your RX8 speakers to get the bass under control. If you do experiment this way, re-run ARC afterward. It probably won't make a big change in how ARC sounds because it already has been able to tame the low-end response quite well. Making these changes would probably only give ARC less to do in that area, freeing up correction resources for other problem areas.

Incidentally, I have extensively read reviews on the Monitor Audio RX8 as it is among the two speakers I am considering for a change in my system. One thing that often comes up in the reviews is that the speaker tends to overwhelm small rooms in the bass department. And your room definitely qualifies as small. Most of those that made that comment also said that using the port bungs helped calm things down considerably.

Anyway, I would make whatever position changes you can and use the port bungs. Then re-run ARC. Then, give yourself a couple of weeks of listening to the system with ARC so you can adjust to the new sound. Going from your previous response to the corrected response is going to be quite a drastic change, but perhaps after you listen with ARC for a few weeks and then listen without it, you'll be surprised at how overwhelming the bass was before ARC. On the other hand, maybe you'll still like the bass overinflated (nothing wrong with that). But you'll have a hard time knowing for sure unless you give ARC a chance for a few weeks.
post #14195 of 16451
Well, my ARC experience is so far not a good one. The software is not recognizing the mic on two different computers--one running Windows 7 and the other Vista. I've been on the phone with Anthem tech support, but they have been unable to help up to this point. I've even tried a different USB cable. A few posts ago I noticed someone else had a defective mic--maybe this is becoming common?

One other thing, when starting the ARC software, my Fronts are grey-out on the screen that displays all the speakers ARC is going to calibrate. Is this normal? I can select or deselect all the other speakers in my 7.1 set-up, but strangely the Fronts are not available.
post #14196 of 16451
Quote:
Originally Posted by SirJohnFalstaff View Post

Well, my ARC experience is so far not a good one. The software is not recognizing the mic on two different computers--one running Windows 7 and the other Vista. I've been on the phone with Anthem tech support, but they have been unable to help up to this point. I've even tried a different USB cable. A few posts ago I noticed someone else had a defective mic--maybe this is becoming common?

One other thing, when starting the ARC software, my Fronts are grey-out on the screen that displays all the speakers ARC is going to calibrate. Is this normal? I can select or deselect all the other speakers in my 7.1 set-up, but strangely the Fronts are not available.

The other person was looking for an Arc1 mic in Device Manager. I have tried my mic on 2 different Win7 computers and I do not see any reference to Arc1 in Device Manager; however, when I run ARC, my htpc recognizes the presence of the ARC mic. My microphone appears under device manager in three places: as a USB Audio Device, USB Input Device, and Hid-Compliant Consumer Control Device.

Is this the first time you are trying to run ARC? Did you try all USB ports? Are you using USB 2.0 or USB 3.0 ports? I have found that some USB 2.0 devices do not function properly on USB 3.0 ports.

Fronts are a minimum for ARC so I wouldn't be surprised they are greyed out.

Edit: Are you running the ARC software and logged in as an Administrator? Not sure if this makes a difference.
Edited by audit13 - 4/1/13 at 1:32pm
post #14197 of 16451
Under device manager I see the ARC mic, but it says it needs troubleshooting--there is a yellow triangle with an exclamation mark in it on the icon for the mic. The USB ports on one of the computers tried is 3.0, and on the other is 2.0--same failure to recognize the mic on each laptop. This was supposed to be the first time running the ARC as I purchased the MRX700 on Saturday.
post #14198 of 16451
Quote:
Originally Posted by SirJohnFalstaff View Post

Under device manager I see the ARC mic, but it says it needs troubleshooting--there is a yellow triangle with an exclamation mark in it on the icon for the mic. The USB ports on one of the computers tried is 3.0, and on the other is 2.0--same failure to recognize the mic on each laptop. This was supposed to be the first time running the ARC as I purchased the MRX700 on Saturday.

It actually says "Arc mic" under device manager or is it some other device name? I didn't see that the word "ARC" appear on my device manager window, either before or after installing the ARC software. Strange:confused:
post #14199 of 16451
If anyone using the Oppo 103/05, try using the second HDMI2 for A/V for BD/DVD, improved BD/DVD
post #14200 of 16451
I think HDMI on the oppo will use the Marvell QDEO and add some noise reduction; HDMI 2 does not change anything
post #14201 of 16451
Here's what my Device Manager displays. As you can see, no problems with the Keyspan, but look at the mic. Warning.



In Device Properties it's telling me the mic does not start.



Under Recording Devices there is nothing. The Anthem tech sent me a set of instructions to use with Win7, but without the mic appearing here, I cannot use them.



As you can see I have the most recent firmware version. Despite what the Anthem tech says, this is the very same version that came on the supplied CD. I tried to update the firmware just in case, but when I downloaded the most recent version from the site, it only gave me two options: Repair or Remove. I tried repair, but it made no difference.



Next ARC screen...



And the next.



Still no problem here...



There's my mic. The serial number here and on the mic match. After this point the MRX turns on and the screen stats: ARC Calibration in progress.



Then this appears.



Back in Device Manager I try to troubleshoot the issue, but it's no help.





I get similar results using my wife's Windows Vista laptop with USB 2.0. The only difference is that the mic does not show up at all in the Device Manager screen. I think this shows that my mic is malfunctioning. I even switched to another USB cable in case the one supplied with the mic was defective. Same result.

On the bright side, a friend and I used the manual calibration with an SPL meter and the MRX certainly sounds better than my Denon 3808. I bet if I ever get the ARC running it'll be even better. No response from Anthem, but I image they are closed for the day.
post #14202 of 16451
Quote:
Originally Posted by SirJohnFalstaff View Post

Here's what my Device Manager displays. As you can see, no problems with the Keyspan, but look at the mic. Warning.

I get similar results using my wife's Windows Vista laptop with USB 2.0. The only difference is that the mic does not show up at all in the Device Manager screen. I think this shows that my mic is malfunctioning. I even switched to another USB cable in case the one supplied with the mic was defective. Same result.

On the bright side, a friend and I used the manual calibration with an SPL meter and the MRX certainly sounds better than my Denon 3808. I bet if I ever get the ARC running it'll be even better. No response from Anthem, but I image they are closed for the day.

I just checked the screens on my htpc that I use to run ARC and you are correct. Now I see ARC-1 Anthem under various screens. Is it possible to borrow a mic and software from your dealer until you are able to get a replacement mic?
post #14203 of 16451
It wouldn't be easy. I bought the MRX from a dealer almost 3 hours away. I just hope Anthem support decides it's a mic issue and sends me a new one.
post #14204 of 16451
Quote:
Originally Posted by SirJohnFalstaff View Post

It wouldn't be easy. I bought the MRX from a dealer almost 3 hours away. I just hope Anthem support decides it's a mic issue and sends me a new one.

I understand your frustration. To spend that amount and not have a working mic is a pain. At least your mrx seems to be functioning.
post #14205 of 16451
^^ I hate to state something obvious, but on the screen that shows the mic serial number, do you click on it or select it, then press next. I took about a year off between arc activity and forgot to select the mic, it behaved as you describe. When I figured out what I was or rather wasn't doing, I laughed out loud. I think while I was trouble shooting, I downloaded and updated both firmware and arc, two times each. Anyway, hope your issue gets solved.
post #14206 of 16451
Sir John, I remember that on the screen where the mic serial
Number is you need to highlight it (right click),then press OK.
post #14207 of 16451
Quote:
Originally Posted by xMEATx View Post

^^ I hate to state something obvious, but on the screen that shows the mic serial number, do you click on it or select it, then press next. I took about a year off between arc activity and forgot to select the mic, it behaved as you describe. When I figured out what I was or rather wasn't doing, I laughed out loud. I think while I was trouble shooting, I downloaded and updated both firmware and arc, two times each. Anyway, hope your issue gets solved.

Ha! You beat me to it by 8 seconds...LOL
post #14208 of 16451
post deleted. Somebody already asked SirJohnFalStaff the question I was wondering...actually 2 posters already asked the question I was wondering
Edited by jproy13 - 4/1/13 at 6:55pm
post #14209 of 16451
I hope that's it...it drove me mad. I had just bought a new sub and was trying to get it set up and was running into all that drama, all for not highlighting that serial number.
post #14210 of 16451
Believe me, I have most certainly selected the serial number before pressing OK, same outcome. However just now, for a time, my computer recognized the mic.

Device Manger looked like this:



And in Recording, the mic showed up as this:



I followed these instructions sent to me by Anthem Support, but wasn't able to get it to display as Microphone, ARC-1 Anthem as indicated, just Microphone USB Audio Device.

Windows 7 ARC Setup.pdf 1370k .pdf file

Following these instructions I was even able to get the mic to detect sounds, but when I re-ran ARC, I got the same error stating Failed to Find Valid Microphone. Then, it was gone again and all I got in Device Manager was this once again:



WTF?
post #14211 of 16451
For me under control panel I have the Arc-1, but under the Sound > Recording it's completely blank. I'm using Windows 8. Works fine though. You think it has anything to do with mine being listed under Devices while yours is under Unspecified?

post #14212 of 16451
I don't know. Any idea how to change the listing, or why the mic and Keyspan are showing up under Unspecified? At this point I'm open to any suggestions.
post #14213 of 16451
I'm in the process of getting my MRX 700 replaced, but now having second thoughts. What are your guy's opinion?

Do you think sound quality would be better using MRX 300 + something like Emotiva XPA-2 to drive fronts and MRX 300 powering center / surrounds -vs- just using an MRX 700 to run all? Price would be about the same..

Setup is a 5.1 system..Paradigm Studio 100 fronts, CC-690 center, ADP-590 surrounds, and Sub 12. 50% music 50% movies

I'm using a HTPC so I'm finding out I don't really ever use the USB input or the HD radio..

I'm guessing this has been asked before, so I apologize in advance.
Edited by coresare - 4/1/13 at 9:07pm
post #14214 of 16451
Looks like we have both taken a kick in the pants SJF wink.gif My convergence on my Projo and you on ARC... Shame, I was hoping all would go well with you. If you are having drop ins and outs I would lean towards faulty mic, and not working on two machines definitely so. If you are in a pinch I can mail you mine until Anthem gets you sorted. I have to send a package tomorrow and can slip this off to you if needed, just give me a PM. I can host the CAL file on dropbox and send you a link or just stick it on a USB drive and mail it too.

One last goofy shot in the dark... Tried a different USB cable???

Edit: coresare, I bought my MRX 500 from a guy that found he did not use the additional features from the 500 and had power amps for all channels. He bought the 300 and didn't miss a beat. I would always lean towards power amps, but that is me. Anything that gives me more power than I need to avoid any distortion or clipping is a huge bonus, but I like it loud biggrin.gif
post #14215 of 16451
Would the MRX 300 be underpowered for the center with that setup in 5.1 mode? I understand surrounds don't take that much power. I only listen to about -20 db max normally.
post #14216 of 16451
What I would try to do coresare is get an XPA-3 and drive all fronts off it, if possible. I am sure you would be fine driving just the center and rears but the center is essentially the most important channel and I would hate to chance it. With the two fronts removed from the power regulation I think the amount of headroom available to the center if running off the Anthem goes up, just not sure by how much. I have two Monster Power MPA3250's and am considering retasking one and just powering my fronts with one amp and the surrounds from the MRX.
post #14217 of 16451
Anyone know whether the headphone jack on the MRX has enough grunt to properly drive 300 - 600ohm headphones? Checked the specs but they don't say anything about the headphone jack.
post #14218 of 16451
So Anthem changed the website to sonic frontiers, are they going back to their old name?
post #14219 of 16451
Quote:
Originally Posted by SirJohnFalstaff View Post

I don't know. Any idea how to change the listing, or why the mic and Keyspan are showing up under Unspecified? At this point I'm open to any suggestions.

Anthem support may have already suggested this, but, with the Microphone connected - tell windows to uninstall the device completely, then unplug the mic, and cycle the laptop power. Then reconnect the mic and allow windows to reinstall the device driver software. Also, only use the supplied USB lead, as I found that the micro-USB connector profile was slightly different to other apparently similar leads (my PBK USB leads for instance). I suggest the above because initially I had similar issues to you with my Win7 laptop, but no issues with an older WinXP laptop, uninstall/reinstall got it working.
Another tip is to ensure that Windows isn't too busy running background tasks when using ARC, make sure it's already installed pending updates - that can screw up ARC big time!
Regards, Mike.
post #14220 of 16451
Quote:
Originally Posted by coresare View Post

Would the MRX 300 be underpowered for the center with that setup in 5.1 mode? I understand surrounds don't take that much power. I only listen to about -20 db max normally.

coresare, what speakers are you running and how big is your room (cubic size) and is your room closed in or opened?
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