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Anthem MRX Receivers - 300, 500, 700 Owners Thread & Tweaking Guide - Page 493

post #14761 of 16451
What do you know, 13 tries and it finally uploaded.
post #14762 of 16451
Well, sorry to say that my 3rd MRX 700 is having problems. Popping sound in the speakers on start up and on channel changes, receiver occasionally showing "no signal" on start up with a wait of a couple of minutes before sound is heard, and occasional freezes where I have to unplug the receiver. I do notice that the receiver behaves better after unplugged for an hour or so, but the popping sound is still there. Reset does not fix the problems. My dealer will send it in for repairs and give me a loaner - great dealer service! But still very frustrating.

There are no new MRX 700's in inventory. New model is expected in the fall. There is already a web merchant advertising the new MRX 710:

http://www.audiolab.com/Anthem_MRX_710_7_1_Surround_Receiver_p/antmrx710.htm
post #14763 of 16451
Quote:
Originally Posted by adambros View Post

Well, sorry to say that my 3rd MRX 700 is having problems. Popping sound in the speakers on start up and on channel changes, receiver occasionally showing "no signal" on start up with a wait of a couple of minutes before sound is heard, and occasional freezes where I have to unplug the receiver. I do notice that the receiver behaves better after unplugged for an hour or so, but the popping sound is still there. Reset does not fix the problems. My dealer will send it in for repairs and give me a loaner - great dealer service! But still very frustrating.

There are no new MRX 700's in inventory. New model is expected in the fall. There is already a web merchant advertising the new MRX 710:

http://www.audiolab.com/Anthem_MRX_710_7_1_Surround_Receiver_p/antmrx710.htm
Sorry to hear about your MRX. Mine is doing the same thing and I sent it to Anthem for warranty service Tuesday. Anthem says the "minimum" turn around time from the time I shipped it until I get it back is 3 weeks if they can fix it right away. Something tells me it will be more than 3 weeks since their minimum time is 3 weeks:mad:
post #14764 of 16451
Anthem MRX710 eh ? Wonder what the changes are ? smile.gif
post #14765 of 16451
Quote:
Originally Posted by VTGOLFER View Post

I am getting ready to throw my MRX300 in the garbage. I love everything about the sound, set up, ease of use except the set up of the PITA ARC. There has to be a better way for the bright engineers at Anthem to make the interaction between the MRX and the computer when doing ARC. It takes me 15 minutes to run the calibrations and then when I try to upload it fails at the 50-75% mark multiple multiple times. It is extremely frustrating to say the least. It eventually uploads but takes at least 3-10 times. Right now I'm on my 10th try and if this doesn't work I'm done with Anthem.

Sorry to rant but this is ridiculous. Once or twice is alright but multiple times, come on. I have the correct trip lite so I know that isn't the issue. Any ideas.

Do you have the keyspan adaptor?
post #14766 of 16451
I want to use take my TT out of mothballs and use it with my MRX 300.

Question about the inputs: how do I get the input that comes labeled "iPod dock" or something like that to be a normal input? The "Advanced source setup" menu doesn't allow me to assign it an analog input. The options skip from "Source" to "Lip Sync Delay."

I currently have 5 other sources (music server, AppleTV3, Roku3, Oppo BDP-83, OTA HDTV tuner) along with obviously the built-in tuner. So that's 6 of 8 inputs, leaving just "Front" and "Never released Pod appendage that's obsolete anyway due to the Lightning connector."

I'd rather not lose use of the front analog outputs, because they're useful for taking measurements of loudspeakers with external software. But by the same token I don't want to plug the cables from my phono pre into the front, because that would be ugly.

Any way to add my TT without losing the front inputs or messing with digital I/O?
post #14767 of 16451
Quote:
Originally Posted by DS-21 View Post

I want to use take my TT out of mothballs and use it with my MRX 300.

Question about the inputs: how do I get the input that comes labeled "iPod dock" or something like that to be a normal input? The "Advanced source setup" menu doesn't allow me to assign it an analog input. The options skip from "Source" to "Lip Sync Delay."

I currently have 5 other sources (music server, AppleTV3, Roku3, Oppo BDP-83, OTA HDTV tuner) along with obviously the built-in tuner. So that's 6 of 8 inputs, leaving just "Front" and "Never released Pod appendage that's obsolete anyway due to the Lightning connector."

I'd rather not lose use of the front analog outputs, because they're useful for taking measurements of loudspeakers with external software. But by the same token I don't want to plug the cables from my phono pre into the front, because that would be ugly.

Any way to add my TT without losing the front inputs or messing with digital I/O?

I asked Anthem, via Tech Support, if the iPod interface could be reassigned with new software - but they said no changes were expected. You'll just have to reassign the Fronts.
Regards, Mike.
post #14768 of 16451
SOS, My MRX 300 shutdown automatically during software upgrade and since then i'm not able to bring it back to life... Even then blue light is not ON... no sign of any power....
Any idea what to do?
post #14769 of 16451
SOS, My MRX 300 shutdown automatically during software upgrade and since then i'm not able to bring it back to life... Even then blue light is not ON... no sign of any power....

Any idea what to do?


Have you unplugged the MRX and waiting 30 seconds before plugging it back in?
post #14770 of 16451
Yes many times even i have waited 30 min but still no sign of any power. Changed cable and socket too but no power
post #14771 of 16451
Yes many times even i have waited 30 min but still no sign of any power. Changed cable and socket too but no power

Only thing I can think of is to pull all wires and cables off and see if it comes up. If not at least it's ready to go in for repairs.

Do you at least get the red light on the bottom right in the front with it off?
post #14772 of 16451
Nope not even red or any kind of light.
post #14773 of 16451
Quote:
Originally Posted by VTGOLFER View Post

Great, one more failure. This time it uploaded and failed at setting the crossovers. Sorry to rant but this suck*. I'm done. Anyone want a 6 week old MRX300? I'm out of here. Back to Denon for me. Sorry about crapping on this thread but this is ridiculous.

Have you tired using another computer? The process should be very straight-forward based on my experience.
post #14774 of 16451
Quote:
Originally Posted by VTGOLFER View Post

I am getting ready to throw my MRX300 in the garbage. I love everything about the sound, set up, ease of use except the set up of the PITA ARC. There has to be a better way for the bright engineers at Anthem to make the interaction between the MRX and the computer when doing ARC. It takes me 15 minutes to run the calibrations and then when I try to upload it fails at the 50-75% mark multiple multiple times. It is extremely frustrating to say the least. It eventually uploads but takes at least 3-10 times. Right now I'm on my 10th try and if this doesn't work I'm done with Anthem.

Sorry to rant but this is ridiculous. Once or twice is alright but multiple times, come on. I have the correct trip lite so I know that isn't the issue. Any ideas.

Instead of the garbage send it to me, I'll gladly pay the shipping! smile.gif

Just out of curiosity, what are you using for a serial port connection, it might be a crappy adapter or cabling issue and not the fault of the Anthem at all.
post #14775 of 16451
Quote:
Originally Posted by VTGOLFER View Post

I am getting ready to throw my MRX300 in the garbage. I love everything about the sound, set up, ease of use except the set up of the PITA ARC. There has to be a better way for the bright engineers at Anthem to make the interaction between the MRX and the computer when doing ARC. It takes me 15 minutes to run the calibrations and then when I try to upload it fails at the 50-75% mark multiple multiple times. It is extremely frustrating to say the least. It eventually uploads but takes at least 3-10 times. Right now I'm on my 10th try and if this doesn't work I'm done with Anthem.

Sorry to rant but this is ridiculous. Once or twice is alright but multiple times, come on. I have the correct trip lite so I know that isn't the issue. Any ideas.
Quote:
Originally Posted by Bob_Collins View Post

Instead of the garbage send it to me, I'll gladly pay the shipping! smile.gif

Just out of curiosity, what are you using for a serial port connection, it might be a crappy adapter or cabling issue and not the fault of the Anthem at all.

I AGREE with Bob_Collins - Send it to me and I will pay double the shipping costs tongue.gif

This is not a problem for the rest of us.
post #14776 of 16451
Quote:
Originally Posted by Bob_Collins View Post

Instead of the garbage send it to me, I'll gladly pay the shipping! smile.gif

Just out of curiosity, what are you using for a serial port connection, it might be a crappy adapter or cabling issue and not the fault of the Anthem at all.

I'm guessing he spent $1000 on the receiver, but cheapened out on the USB serial adapter. I haven't heard of anyone having problems with the recommended Keyspan adapter. It's what Anthem uses / recommends, so I'm not sure why you would buy anything else.
post #14777 of 16451
I've experienced a couple aborted uploads with my keyspan, but it always works eventually. Seems a bit quirky.
post #14778 of 16451
Quote:
Originally Posted by VTGOLFER View Post

It eventually uploads but takes at least 3-10 times.... Any ideas.
This sounds a lot like a bad cable or connector, not so much a compatibility or software issue. Try a different cable and/or laptop/desktop I'd suggest.wink.gif
post #14779 of 16451
Quote:
Originally Posted by mazpri View Post

This sounds a lot like a bad cable or connector, not so much a compatibility or software issue. Try a different cable and/or laptop/desktop I'd suggest.wink.gif

I purchased the Keyspan directly from my dealer. The fist time I ran ARC it uploaded on the second try. I've run it several times since and it has taken no less than 3-4 trys and the last time it took 13 tries. I didn't think about a bad USB cable but it sure seems the Anthem ARC is very stubborn.

Sorry for the rant but I'm sure others have had the frustration from ARC. The only other problem I have is IT SOUNDS SO GOOD that I can't get rid of it. When it finally uploaded and I put on an album it sounded sweet.

How do I post my graphs?
post #14780 of 16451
I've had the same problem with my keyspan and Windows 7 laptop and have tried everything I can think of. I've tried changing the short USB cable that came with the adapter to a brand new one and that did nothing. I haven't changed the main serial cable that came with the MRX. It works perfectly fine with one of my old desktop towers that has an actual serial connection. I'm pretty positive it's something to do with software in the laptap. I don't know, someone mentioned Keyspan has an updated driver that supposedly fixes the prob, but I went to the website and it appears to be the same one I tried the last time. I've been going to try it again in case it is a more up to date verison, but I'm so turned off by jacking with it I don't want to try it till I'm dang good and ready to spend a possible 2 hours fudging with it. mad.gif

-Glen
Edited by Sonyrocks - 6/28/13 at 6:13am
post #14781 of 16451
Quote:
Originally Posted by VTGOLFER View Post

I purchased the Keyspan directly from my dealer. The fist time I ran ARC it uploaded on the second try. I've run it several times since and it has taken no less than 3-4 trys and the last time it took 13 tries. I didn't think about a bad USB cable but it sure seems the Anthem ARC is very stubborn.

Sorry for the rant but I'm sure others have had the frustration from ARC. The only other problem I have is IT SOUNDS SO GOOD that I can't get rid of it. When it finally uploaded and I put on an album it sounded sweet.

How do I post my graphs?

So you're not going to ship it to me for the cost of shipping? wink.gif
post #14782 of 16451
Quote:
Originally Posted by Bob_Collins View Post

So you're not going to ship it to me for the cost of shipping? wink.gif

As long as the shipping cost is $750.biggrin.gif lol I just decided to not change my room around anymore and leave the settings that finally uploaded. It sounds pretty good. I just need to figure out how to save the ARC File to pdf so that I can post my results and hold my fingers crossed I don't have to do ARC again for a while.

Sorry for my rant which is not like me but to spend 20 minutes doing the tests and then 2 1/2 hours getting the results to upload is very frustrating to say the least.mad.gif
post #14783 of 16451
Quote:
Originally Posted by VTGOLFER View Post

As long as the shipping cost is $750.biggrin.gif lol I just decided to not change my room around anymore and leave the settings that finally uploaded. It sounds pretty good. I just need to figure out how to save the ARC File to pdf so that I can post my results and hold my fingers crossed I don't have to do ARC again for a while.

Sorry for my rant which is not like me but to spend 20 minutes doing the tests and then 2 1/2 hours getting the results to upload is very frustrating to say the least.mad.gif

You don't save the ARC file to PFD. You take screen shots of the graphs and targets and then upload those screenshots.
post #14784 of 16451
I'm surprised at all the people who have to try multiple times for the upload to take. I have a feeling its the wobbly USB connection.
post #14785 of 16451
Quote:
I'm surprised at all the people who have to try multiple times for the upload to take.

I had problems in March uploading with ARC (no problems before that) - I re-installed the latest USB drivers from Keyspan and all has been well since then.
post #14786 of 16451
Quote:
Originally Posted by coresare View Post

I'm surprised at all the people who have to try multiple times for the upload to take. I have a feeling its the wobbly USB connection.

Wobbly not being a technical term, I would say it's most often an issue with the drivers. I've had good and bad days with my ARC uploads.
post #14787 of 16451
Quote:
Originally Posted by scirica View Post

Wobbly not being a technical term, I would say it's most often an issue with the drivers. I've had good and bad days with my ARC uploads.

I guess I have been lucky. My uploads have taken EVERY time.
I didnt even buy the Keyspan adapter. got a cheap old Belkin from
Best But. BUT....I'm using a 6 year old work laptop running Windows XP.
I think this is the key...maybe.

July 1st my company is sending me a new laptop with windows 7,
They want the old one back.

I'm not anxious about trying to run it over if needed, I'm currently
In the process of setting my speakers in concrete. wink.gif
post #14788 of 16451
Quote:
Originally Posted by grasshoppers View Post

I guess I have been lucky. My uploads have taken EVERY time.
I didnt even buy the Keyspan adapter. got a cheap old Belkin from
Best But. BUT....I'm using a 6 year old work laptop running Windows XP.
I think this is the key...maybe.

July 1st my company is sending me a new laptop with windows 7,
They want the old one back.

I'm not anxious about trying to run it over if needed, I'm currently
In the process of setting my speakers in concrete. wink.gif

I bet Windows 7 will make things not as PERFECT as before.

You will JOIN the Wobbly Club smile.gif
post #14789 of 16451
Quote:
Originally Posted by adambros View Post

Well, sorry to say that my 3rd MRX 700 is having problems. Popping sound in the speakers on start up and on channel changes, receiver occasionally showing "no signal" on start up with a wait of a couple of minutes before sound is heard, and occasional freezes where I have to unplug the receiver. I do notice that the receiver behaves better after unplugged for an hour or so, but the popping sound is still there. Reset does not fix the problems. My dealer will send it in for repairs and give me a loaner - great dealer service! But still very frustrating.

There are no new MRX 700's in inventory. New model is expected in the fall. There is already a web merchant advertising the new MRX 710:

http://www.audiolab.com/Anthem_MRX_710_7_1_Surround_Receiver_p/antmrx710.htm

The popping are CODEC pops from the AVR "acting up" it used to happen to me too. When the unit gets weird a whole bunch of things get screwed up. One is CODEC mutes are off causing pops!

I think it's pretty obvious why they need a 710.

3 MRX700's here too. Finally gave up on them. Static in one channel all the time - static in all channels some of the time. And then it would ACT UP and everything would go apesh!t. I always thought it was some sort of power problem or RF interference.

Maybe you should......try something else. I did. That's when I discovered the MRX has subpar video processing and channels bleeding into other channels - bad CODEC processing compared to others I tried. There's a reason the MRX300 is $1000. The Chips inside. A ceiling power limitation related to the Amps. And some sort of design flaw related to a static RF noise - especially in the 700. This also can cause an "acting up" phase that comes and goes. They could be all related. Anthem's just lucky most people haven't had them.....yet.

Plus, I kept feeling ripped off for paying DOUBLE the 300 just for two features (HD radio and internet radio) nearly no one uses, a rather small toroidal transformer (remember it's inside the metal cover) and a nice power bump. Double? 300's a great deal.
Edited by dean-l - 6/29/13 at 9:04am
post #14790 of 16451
Quote:
Originally Posted by dean-l View Post

The popping are CODEC pops from the AVR "acting up" it used to happen to me too. When the unit gets weird a whole bunch of things get screwed up. One is CODEC mutes are off causing pops!

I think it's pretty obvious why they need a 710.

3 MRX700's here too. Finally gave up on them. Static in one channel all the time - static in all channels some of the time. And then it would ACT UP and everything would go apesh!t. I always thought it was some sort of power problem or RF interference.

Maybe you should......try something else. I did. That's when I discovered the MRX has subpar video processing and channels bleeding into other channels - bad CODEC processing compared to others I tried. There's a reason the MRX300 is $1000. The Chips inside. A ceiling power limitation related to the Amps. And some sort of design flaw related to a static RF noise - especially in the 700. This also can cause an "acting up" phase that comes and goes. They could be all related. Anthem's just lucky most people haven't had them.....yet.

Plus, I kept feeling ripped off for paying DOUBLE the 300 just for two features (HD radio and internet radio) nearly no one uses, a rather small toroidal transformer (remember it's inside the metal cover) and a nice power bump. Double? 300's a great deal.
I'm not sure I'd say as you do that "There's a reason the MRX300 is $1000. The Chips inside". The video chips used in the MRX are also used in some pretty expensive receivers such as the Denon 4810ci (MSRP $2999), Denon 4520ci (MSRP $2499), & Arcam 400 (MSRP $2499). I'm also not sure we can ask for more from a $1000 MRX-300, than to share video chips with receivers costing as much as $2999. This review list the internals and video chips used in the MRX series along with stating in it's video review that "The picture produced by our Anthem LTX-500v LCoS projector was nothing short of stunning with video running through the MRX 700." . http://www.laaudiofile.com/anthem_mrx700.html

I understand you've had problems with your MRX receivers but I don't believe they have low quality or bad video chips. There may be implementation problems but I don't think it's the chips.
Edited by Legairre - 6/29/13 at 5:25pm
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