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Anthem MRX Receivers - 300, 500, 700 Owners Thread & Tweaking Guide - Page 526

post #15751 of 16449
Try powering every off. Turn on the tv, then the mrx, and finally your PS3. Try it now and let us know what happens. Do you have another hdmi source you could try? Did you try a different input on the mrx? Reset the mrx and try it again.
post #15752 of 16449
could this be an issue with the hdmi cable???
this is the cable i am using:

http://www.amazon.com/gp/product/B00870ZHCQ/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1


Has anybody tried switching cables and fixed their issues with these receivers like what i am having? i have NEVER EVER had a problem with onkyo or marantz receivers..they would work with ANY cable you threw at them..
post #15753 of 16449
Quote:
Originally Posted by whitecamaross View Post

could this be an issue with the hdmi cable???
this is the cable i am using:

http://www.amazon.com/gp/product/B00870ZHCQ/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1


Has anybody tried switching cables and fixed their issues with these receivers like what i am having? i have NEVER EVER had a problem with onkyo or marantz receivers..they would work with ANY cable you threw at them..

Yes, it could be the cable. I had an issue with a cheap Monoprice cable I was using with my media player. I have tried a few cables and only has the problem once.

Did you try another hdmi input? Resetting the unit?
post #15754 of 16449
Quote:
Originally Posted by audit13 View Post

Yes, it could be the cable. I had an issue with a cheap Monoprice cable I was using with my media player. I have tried a few cables and only has the problem once.

Did you try another hdmi input? Resetting the unit?

i just reset the unit by doing the factory settings again and changed inputs and nothing.. if i watch netflix through the ps3, i can only get sound if i select the 2.0 stereo on a particular movie but once i use the 5.1 audio setting on netflix, the sound is gone and then i try to go back to the 2.0 and it won't come back again..
post #15755 of 16449
Quote:
Originally Posted by whitecamaross View Post

i just reset the unit by doing the factory settings again and changed inputs and nothing.. if i watch netflix through the ps3, i can only get sound if i select the 2.0 stereo on a particular movie but once i use the 5.1 audio setting on netflix, the sound is gone and then i try to go back to the 2.0 and it won't come back again..

Sounds like a handshaking issue with the ps3. is the mrx and ps3 running the latest firmware? Do you have another hdmi source you could try?

Have you tried changing the PS3 audio output to multichannel?
post #15756 of 16449
Quote:
Originally Posted by audit13 View Post

Sounds like a handshaking issue with the ps3. is the mrx and ps3 running the latest firmware? Do you have another hdmi source you could try?

Have you tried changing the PS3 audio output to multichannel?

no, i havent tried changing..how do i do that?
post #15757 of 16449
Quote:
Originally Posted by whitecamaross View Post

no, i havent tried changing..how do i do that?
Can you go into the ps3 menu and select multichannel output instead of bitstreaming?
post #15758 of 16449
Quote:
Originally Posted by audit13 View Post

Can you go into the ps3 menu and select multichannel output instead of bitstreaming?[/quote

all i see is bitstreaming or linear pcm... i tried both and nothing...
post #15759 of 16449
Sounds like it's a handshaking problem. Try another hdmi cable and even another sound source.
post #15760 of 16449
Really does sound like an HDMI issue. How long is your HDMI cable, is it a high speed cable and is Deep Color turned on or off on the PS3?
post #15761 of 16449
The PS3 "remembers" the audio and video characteristics of whatever it is connected to rather than figuring that out on the fly.

That means when you connect the PS3 to a new device you need to redo the Video and Audio setup sections for the PS3 settings so that it can go find out what the new device allows.
--Bob
post #15762 of 16449
Quote:
Originally Posted by Legairre View Post

Really does sound like an HDMI issue. How long is your HDMI cable, is it a high speed cable and is Deep Color turned on or off on the PS3?

cable is about 25 feet and it is going into an epson projector. I really dont get issues with the picture and i dont have picture drop outs either. The deep color, super white are all off.. the rgb full range hdmi is set to full instead of limited.

like i said, the problem has been the dts soundtrack being nothing but a loud crackling coming out of my speakers. There is not any sound, but pure crackling noise and when it comes to netflix, i can only hear 2.0 soundtracks, not 5.1...
post #15763 of 16449
Quote:
Originally Posted by audit13 View Post

Sounds like it's a handshaking problem. Try another hdmi cable and even another sound source.

i am going to have to go buy an hdmi cable tmorrow and try to see if it fixes it. I am assuming i would have to buy the newest version of hdmi with the 3d capability, etc so that i can pin point the problem.
post #15764 of 16449
I have a 30 ft run to my projector and I couldn't get my MRX to handshake until I bought a powered cable with Redmere like these http://www.monoprice.com/Category?c_id=102&cp_id=10255 . With my previous receiver my old cable worked fine but with MRX I had to get the powered cable.
post #15765 of 16449
SORRY FOR TYPING IN CAPS BUT MY KEYBOARD ON MY PHONE IS ACTING UP.
I JUST BOUGHT A 60 DOLLAR HDMI CABLE AT BEST BUY, PLUGGED IT IN, SAAAAAAAME PROBLEM. . I GET CRACKLING BUZZING NOISE FROM THE SPEAKERS WHEN ATTEMPTING TO WATCH DTS SOUND AND WHEN I CONNECT THE LAPTOP VIA HDMI, I GET PICTURE AND NO SOUND? THE RECEIVER SAYS VIDEO 1080P , AUDIO NO SIGNAL WHEN CONNECTED TO THE LAPTOP?
ANTHEM JUST TOLD ME TO TRY DOING A RESET BYPUSHING THE TUNER AND POWER BUTTON TOGETHER AND TRY USING ANOTHER BLURAY PLAYER. IF THAT DOESNT WORK, USE THE OPTICAL INPUTS TO SEE IF I GET BITSTREAM THAt WAY. .
post #15766 of 16449
Have you switched the audio output device to hdmi audio from the laptop's internal sound card?
post #15767 of 16449
Quote:
Originally Posted by audit13 View Post

Have you switched the audio output device to hdmi audio from the laptop's internal sound card?

NO I NEVER HAD TO DO THAT WITH ANY RECEIVER.. THE LAPTOP AUTOMATICALLY SENT VIDEO AND AUDIO. . .
post #15768 of 16449
^ Disconnect the HDMI output cable going to the Display. Disconnect the PS3 and PC HDMI input cables.

Try the built-in AM/FM radio turner and see if you get good audio. Reconnect the HDMI cable to the display and check that you get good radio audio as well as video from the MRX (i.e., its own, on-screen displays/menus).

Now that you can view the user interface of the MRX, try its internal test tones to make sure you are getting good audio on each speaker, and on only the correct speaker for each tone.

If you have a problem with audio for either of the tests above, double check your wiring to make sure nothing is shorted. Even a single stray hair of wire is enough. Check BOTH ENDS of each cable, particularly the speaker wires.

Reconnect the PS3 HDMI and select that input. Do you get good video of the PS3 user interface? If not, then you should do the procedure to Reset the PS3's video output to factory defaults (see the Manual for the PS3; as I recall it is something like pressing and holding the power button for 10 seconds, but double check that). This will Reset the PS3 to a "safe" output format that should work without problems.

Once you can view the user interface for the PS3, go into its settings and down at the bottom of Settings find the section for Video. There will be an item for doing Automatic setup. Do that. The PS3 will then determine what video formats it is allowed to send to the MRX. At the end of that it will ask if you also want to set up Audio. Do that as well -- the Automatic process. The PS3 will then determine what AUDIO formats it is allowed to send to the MRX.

You need to do this because the PS3 remembers what it was connected to. When you connect it to a new device -- the MRX in this case -- you need to redo the setup in the PS3.

The automatic video and audio setup process will ask you to confirm the formats the PS3 has discovered. Do that for both video and audio. The Audio list should show what the PS3 has discovered in terms of being able to send DTS Bitstreams to the MRX.

Once you have completed the video and audio stuff, start with simple things like a CD, then an SD-DVD with Dolby Digital audio, then one with DTS audio. Are those low bit-rate formats working?

THEN try a Blu-ray with Dolby TrueHD and finally a Blu-ray with DTS-HD MA.

Keep the volume down in the MRX until you are sure each format is working.
--Bob
post #15769 of 16449
Quote:
Originally Posted by Bob Pariseau View Post

^ Disconnect the HDMI output cable going to the Display. Disconnect the PS3 and PC HDMI input cables.

Try the built-in AM/FM radio turner and see if you get good audio. Reconnect the HDMI cable to the display and check that you get good radio audio as well as video from the MRX (i.e., its own, on-screen displays/menus).

Now that you can view the user interface of the MRX, try its internal test tones to make sure you are getting good audio on each speaker, and on only the correct speaker for each tone.

If you have a problem with audio for either of the tests above, double check your wiring to make sure nothing is shorted. Even a single stray hair of wire is enough. Check BOTH ENDS of each cable, particularly the speaker wires.

Reconnect the PS3 HDMI and select that input. Do you get good video of the PS3 user interface? If not, then you should do the procedure to Reset the PS3's video output to factory defaults (see the Manual for the PS3; as I recall it is something like pressing and holding the power button for 10 seconds, but double check that). This will Reset the PS3 to a "safe" output format that should work without problems.

Once you can view the user interface for the PS3, go into its settings and down at the bottom of Settings find the section for Video. There will be an item for doing Automatic setup. Do that. The PS3 will then determine what video formats it is allowed to send to the MRX. At the end of that it will ask if you also want to set up Audio. Do that as well -- the Automatic process. The PS3 will then determine what AUDIO formats it is allowed to send to the MRX.

You need to do this because the PS3 remembers what it was connected to. When you connect it to a new device -- the MRX in this case -- you need to redo the setup in the PS3.

The automatic video and audio setup process will ask you to confirm the formats the PS3 has discovered. Do that for both video and audio. The Audio list should show what the PS3 has discovered in terms of being able to send DTS Bitstreams to the MRX.

Once you have completed the video and audio stuff, start with simple things like a CD, then an SD-DVD with Dolby Digital audio, then one with DTS audio. Are those low bit-rate formats working?

THEN try a Blu-ray with Dolby TrueHD and finally a Blu-ray with DTS-HD MA.

Keep the volume down in the MRX until you are sure each format is working.
--Bob
THANKS BOB. IlL TRY IT WHEN I GET HOME. I ALSO PLAN ON BUYING A NeW BLURAY PLAYER TO SEE IF IT WORKS. .
post #15770 of 16449
UPDATE:

TODAY, i bought a brand new 60 dollar hdmi cable, a samsung bluray player and did a factory reset on the anthem. Long story short, i get video, but ZERO SOUND when the signal is a dts or dolby digital signal. I tried making sure the bluray is set to bitstream and nope NOTHING... only if i select pcm on the bluray i end up getting 2.0 sound on my anthem receiver. I do see the anthem saying dts master audio on the display when i select bitstream on the unit, but i get NO SOUND and only crackling buzzing noises out of my speakers. I have also ran test tones and yes the speakers are fine, but nothing yet guys... i almost damn near kicked this like a soccer ball and threw it in pieces. i have NEVER had issues with a single receiver. From denon, to marantz, onkyo NEVER EVER..
post #15771 of 16449
I CALLED the dealer where i bought it from and he said he doesnt have anymore units which means i have to send it to anthem and pay for shipping.. Anthem told me they dont have units to swap it out for soooo i am hoping they can upgrade me to the 310 because quite frankly, i dont want this unit anymore.
post #15772 of 16449
ok guys, i tried something else that anthem suggested and i can get sound if i use the coaxial out of the bluray into the anthem. I can see DTS 3/2 on the display and it is playing but if choose dig hdmi as my audio, i get the crazy buzzing/crackling noise.. i think it is fair to say there is something wrong with the hdmi board of this unit..
post #15773 of 16449
Good evening all

I was looking at the specs for the new mrx gen2 series and am i missing something or you can no longer set front height speakers with the new series?

i wanted to trade my mrx300 for the new 510 but if this is true it would mean that my current front height speakers would now be useless

Alain
post #15774 of 16449
HERE U GO GUYS. . THIS IS THE VIDEO I TOOK SO U CAN SEE THE ISSUE

https://www.youtube.com/watch?v=v2PAJmIjOoI&feature=youtube_gdata_player
post #15775 of 16449
Just saw your video. Can you change your video output to "through". I saw the volume control on the bottom of your screen so you must be set to 1080p and i'm wondering if that is causing the audio issue. Also the video is dark but looking at the dimples on your woofers you must have Monitor Audio speakers. RS6 I'm guessing, I only know because I have MA speakers too.
post #15776 of 16449
ACTUALLY I SOLD THE RS6 LAST WEEK AND GOT THE RX6S. . .
WHAT IMPACT WOULD THE THROUGH SETTING HAVE? ? I DONT SEE HOW IT COULD FIX THE AUDIO. .
post #15777 of 16449
Try uploading the latest firmware maybe it would fix the problem.
post #15778 of 16449
Quote:
Originally Posted by apilon View Post

Good evening all

I was looking at the specs for the new mrx gen2 series and am i missing something or you can no longer set front height speakers with the new series?

i wanted to trade my mrx300 for the new 510 but if this is true it would mean that my current front height speakers would now be useless

Alain

The 310 is not the same as the 300. Upload FW again and take a pic of connections.
post #15779 of 16449
I HAVE UPLOADED THE NEWEST SOFTWARE TWICE AND STILL THE SAME ISSUE
post #15780 of 16449
DOES ANYONE HAVE A TOLL FREE NUMBER TO ANTHEM? I CANT FIND ONE ANYWHERE
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