AVS › AVS Forum › Audio › Receivers, Amps, and Processors › Anthem MRX Receivers - 300, 500, 700 Owners Thread & Tweaking Guide
New Posts  All Forums:Forum Nav:

Anthem MRX Receivers - 300, 500, 700 Owners Thread & Tweaking Guide - Page 15

post #421 of 14714
12/1/10 at 4:32am
In anticipation for the up coming installation!

My room is quite small and 3, at most 4 people can watch comfortably. The 4th person would have left back very close to their ear!

In terms of doing the readings when runs ARC, if I am correct one can use up to 10 different positions. My question is should I do 10 different readings or just 3 using were people sit? I sit slightly off centre and the others sit on my right if that helps.
Reply
Reply

Gear mentioned in this thread:

post #422 of 14714
12/1/10 at 4:35am
Apologies if I have missed this.

Am I correct that the ARC software is the same for the D2v as it is for the MRX 500? Version 3 if I am correct.

In terms of the MRX 500 is there anything else the dealer will need (bar computer etc) to install and use ARC?

Thanks
Reply
Reply
post #423 of 14714
12/1/10 at 4:50am
Quote:
Originally Posted by jayray View Post

Stan,
You might want to post your charts since not many people have done this so far. Would be interesting to see how measured vs. corrected looks. Good luck with it.
John

I will definitely do so, but I am still experimenting with various alternative settings and I am receiving an uploading/verifying error message when attempting to complete ARC during the initial setup window. I have to save my measurements and go into the saved settings and then recalculate and upload to complete the process. Although, I am using a Thinkpad with the Keyspan usb adapter that I have used since my older D2 days, I am thinking that it is not an Anthem MRX/ARC issue and that there is a timeout issue with this ancient laptop as upload/verify seems to take far greater time than previously and the Thinkpad has been exhibiting some freezing/shutdown issues as of late. It may be time to locate a copy of Windows and try BootCamp on my new MacBook Air. Is ARC compatible with Windows 7?

On another note, the MRX settings do not appear to have hit the Harmony database yet as the Anthem MRX is not recognized. And, the existing Anthem AV volume setting (there is only one) in the Tivo remote control settings database does not work with the MRX. I guess I have some work (play?) to undertake this weekend.
Reply
Reply
post #424 of 14714
12/1/10 at 5:10am
Quote:
Originally Posted by charles17 View Post

Apologies if I have missed this.

Am I correct that the ARC software is the same for the D2v as it is for the MRX 500? Version 3 if I am correct.

In terms of the MRX 500 is there anything else the dealer will need (bar computer etc) to install and use ARC?

Thanks

ARC is the same for all receivers and processors. You may need a sound meter to set the trim level for the LF and SUB so you end up with a 75db solution. ARC will set all volume trims even the LF and sub since it uses a broader freq. to measure.
Reply
Reply
post #425 of 14714
12/1/10 at 6:05am
I would like to run ARC on a PC in my audio rack. How long is the USB mic cable that comes with the unit? I am guessing I will need 15'-20' to reach all my seating positions.

As a side note, I just noticed the user manual was put up on the Anthem site. Makes for some required reading for those like me waiting for their unit to arrive!
Reply
Reply
post #426 of 14714
12/1/10 at 6:10am
Quote:
Originally Posted by gostan View Post

I will definitely do so, but I am still experimenting with various alternative settings and I am receiving an uploading/verifying error message when attempting to complete ARC during the initial setup window. I have to save my measurements and go into the saved settings and then recalculate and upload to complete the process. Although, I am using a Thinkpad with the Keyspan usb adapter that I have used since my older D2 days, I am thinking that it is not an Anthem MRX/ARC issue and that there is a timeout issue with this ancient laptop as upload/verify seems to take far greater time than previously and the Thinkpad has been exhibiting some freezing/shutdown issues as of late. It may be time to locate a copy of Windows and try BootCamp on my new MacBook Air. Is ARC compatible with Windows 7?

On another note, the MRX settings do not appear to have hit the Harmony database yet as the Anthem MRX is not recognized. And, the existing Anthem AV volume setting (there is only one) in the Tivo remote control settings database does not work with the MRX. I guess I have some work (play?) to undertake this weekend.

I have no problem with Windows 7 and the new version of ARC is compatible with it. As for this sequence you have to follow to complete ARC, let Anthem tech know about this as it should not happen. Make sure you get the win 7 drivers for the keyspan.
John
Reply
Reply
post #427 of 14714
12/1/10 at 6:12am
Quote:
Originally Posted by Boss21xd View Post

I would like to run ARC on a PC in my audio rack. How long is the USB mic cable that comes with the unit? I am guessing I will need 15'-20' to reach all my seating positions.

As a side note, I just noticed the user manual was put up on the Anthem site. Makes for some required reading for those like me waiting for their unit to arrive!

The manuals are also located in the downloaded ARC file, as well and have been available for some time now.
John
Reply
Reply
post #428 of 14714
12/1/10 at 6:29am
What is the new firmware update for?
Reply
Reply
post #429 of 14714
12/1/10 at 7:45am
Quote:
Originally Posted by jayray View Post

Probably not everyone has a Keyspan but it is, without a doubt, the most reliable with the Anthem gear. Firmware updates do take a while so go away and let it do it's thing. For ARC, try rebooting and try again. If you try to do it just after a failure, it will keep telling you there is an error. So reboot. If this doesn't work, email or call Anthem tech, they wil be happy to help. Also if you do have a screw up with a firmware update there is a utility call Flash Eraser which is in the ARC download folder. However don't play with this unless Anthem Tech advises.
John

I did reboot the computer several times but I kept getting the same error message. As I said, it seems logical that if the monoprice cable was able to communicate with the receiver and update the firmware, then it would be able to communicate with the receiver when running the ARC software. This doesn't appear to be the case, so I'm wondering if ARC requires something different from the USB-RS232 adapter than a firmware does.

Do you have to go into the driver settings in Control Panel to change the stop bits or any of the other serial comm parameters?
Reply
Reply
post #430 of 14714
12/1/10 at 8:01am
Quote:
Originally Posted by BRAC View Post

What is the new firmware update for?

Fixes some glitches. Below are the release notes for what has changed in the main firmware.

CHANGE LIST

v50.00 main update:

1. Changed Dolby Volume default to Off and Dolby Volume Leveler to Low.
2. Fix for S/PDIF audio loss when cable/sat receiver switched between SD and HD channels.
3. Copy protection should not engage with component in/out HD resolution - fixed.
4. Fix for a video game that couldn't be displayed properly.
5. Fix for a Blu-ray player that could not be connected in MRX Through mode when outputting 1080p24.

Multimedia Update v.1.01

1. Minor display improvement.


John
Reply
Reply
post #431 of 14714
12/1/10 at 8:21am
Quote:
Originally Posted by lpw View Post

I did reboot the computer several times but I kept getting the same error message. As I said, it seems logical that if the monoprice cable was able to communicate with the receiver and update the firmware, then it would be able to communicate with the receiver when running the ARC software. This doesn't appear to be the case, so I'm wondering if ARC requires something different from the USB-RS232 adapter than a firmware does.

Do you have to go into the driver settings in Control Panel to change the stop bits or any of the other serial comm parameters?

check my posts earlier on in this thread. i had the exact same issue. i resolved it by uninstalling arc, downloading the version off the anthem website, and re-installing. reboot and it worked perfectly. just to be sure it wasn't a fluke, i uninstalled the downloaded version again, re-installed the version that came on the cd, and again had the same issues.

not sure why this happened, but try downloading and report back to us. i too was pulling out my hair that night!
Reply
Reply
post #432 of 14714
12/1/10 at 8:28am
Quote:
Originally Posted by jayray View Post

Fixes some glitches. Below are the release notes for what has changed in the main firmware.

CHANGE LIST

v50.00 main update:

1. Changed Dolby Volume default to Off and Dolby Volume Leveler to Low.
2. Fix for S/PDIF audio loss when cable/sat receiver switched between SD and HD channels.
3. Copy protection should not engage with component in/out HD resolution - fixed.
4. Fix for a video game that couldn't be displayed properly.
5. Fix for a Blu-ray player that could not be connected in MRX Through mode when outputting 1080p24.

Multimedia Update v.1.01

1. Minor display improvement.


John

thats great news. i see that anthem made it live through their website. can't wait to test out the "through" mode.
Reply
Reply
post #433 of 14714
12/1/10 at 8:38am
Quote:
Originally Posted by Anthony A. View Post

check my posts earlier on in this thread. i had the exact same issue. i resolved it by uninstalling arc, downloading the version off the anthem website, and re-installing. reboot and it worked perfectly. just to be sure it wasn't a fluke, i uninstalled the downloaded version again, re-installed the version that came on the cd, and again had the same issues.

not sure why this happened, but try downloading and report back to us. i too was pulling out my hair that night!

Thanks...I vaguely remember reading that post, but I guess it didn't register with me OK, I'll try it again tonight. I just heard back from Anthem tech support and they of course suggested the Keyspan adaptor. They also suggested running it in Windows XP with SP3, but I've already tried that too.
Reply
Reply
post #434 of 14714
12/1/10 at 9:17am
There is now a link in the FAQ on the first page of this thread, to firmware updates. As well there is one on the first post for ARC.
John
Reply
Reply
post #435 of 14714
12/1/10 at 9:40am
well recieved my MRX500 . YEAH !!
I will hopefully set it up tonight but had a question. I was reading the ARC operating guide that came in the box and it says : the installation will put serveral files into an Anthem folder on your computer and create shortcuts on the start menu and desk top . Two of the files will begin with your AV processor's serial number : Examples : 123456_1000002.cal and 123456_100002 Anthem.file.
my question is i see the cal file but not the other one . should there be 2 or only one?
Reply
Reply
post #436 of 14714
12/1/10 at 9:58am
Quote:
Originally Posted by vapor08730 View Post

well recieved my MRX500 . YEAH !!
I will hopefully set it up tonight but had a question. I was reading the ARC operating guide that came in the box and it says : the installation will put serveral files into an Anthem folder on your computer and create shortcuts on the start menu and desk top . Two of the files will begin with your AV processor's serial number : Examples : 123456_1000002.cal and 123456_100002 Anthem.file.
my question is i see the cal file but not the other one . should there be 2 or only one?

Both files should be there. If not, uninstall the ARC program and then delete the remaining Anthem folder in program files. Reinstall ARC from the CD, not the downloadable one, and see if those two files are there. After deleting the ARC program, reboot and then reinstall.
John
Reply
Reply
post #437 of 14714
12/1/10 at 10:50am
Any word on when the 3D support is going to be added?
Reply
Reply
post #438 of 14714
12/1/10 at 10:51am
thanks for responding so fast. I did all that . I deleted it all and then rebooted and still only the one cal file.
anyother ideas?

thanks in advance
Reply
Reply
post #439 of 14714
12/1/10 at 10:54am
Quote:
Originally Posted by vapor08730 View Post

thanks for responding so fast. I did all that . I deleted it all and then rebooted and still only the one cal file.
anyother ideas?

thanks in advance

check the CD and see if it is in one of the folders. Copy the missing file and place it into the Anthem folder. If not there, you might need to have them send you another disc or perhaps they can email the file. Call Anthem Tech if the above doesn't work.
John
Reply
Reply
post #440 of 14714
12/1/10 at 11:08am
well checked the CD and floders no luck. i called tech but had to leave a message . if anyone else has the Cd could they check to see if there are 2 files ?

Thanks Jay
Reply
Reply
post #441 of 14714
12/1/10 at 11:16am
Quote:
Originally Posted by vapor08730 View Post

well checked the CD and floders no luck. i called tech but had to leave a message . if anyone else has the Cd could they check to see if there are 2 files ?

Thanks Jay

No luck as there are no files on the cd or you don't know how to look for them? The cd that came with your receiver should have these files.
John
Reply
Reply
post #442 of 14714
12/1/10 at 11:22am
Quote:
Originally Posted by vapor08730 View Post

well checked the CD and floders no luck. i called tech but had to leave a message . if anyone else has the Cd could they check to see if there are 2 files ?

Thanks Jay

I am at work and do not have the CD with me, but when I installed the CD, I did note that I could only view the .cal file. I do not recall seeing the second Anthem.file being visible. I know that I had the two files with my D2. Maybe, the ARC firmware for the MRX receivers has been modified to not require both files. But, this is not what the ARC information sheet states.
Reply
Reply
post #443 of 14714
12/1/10 at 11:28am
Quote:
Originally Posted by gostan View Post

I am at work and do not have the CD with me, but when I installed the CD, I did note that I could only view the .cal file. I do not recall seeing the second Anthem.file being visible. I know that I had the two files with my D2. Maybe, the ARC firmware for the MRX receivers has been modified to not require both files. But, this is not what the ARC information sheet states.

I was looking at my D2v files so maybe there is only one. Won't be able to check for a while also at work, so hopefully gostan will find and solve this mystery.
John
Reply
Reply
post #444 of 14714
12/1/10 at 12:55pm
Quote:
Originally Posted by gostan View Post

I am at work and do not have the CD with me, but when I installed the CD, I did note that I could only view the .cal file. I do not recall seeing the second Anthem.file being visible. I know that I had the two files with my D2. Maybe, the ARC firmware for the MRX receivers has been modified to not require both files. But, this is not what the ARC information sheet states.

It is quite likely ARC only needs the mic calibration file for MRX users since there is no such thing as an MRX receiver that doesn't have an ARC license. The 2nd file used with the AVM and D series processors is just the ARC license file, needed because when ARC first shipped it was an add-on for those processors.

These two files (or just one) are not hidden. They should be on the install CD in the same folder as the Setup.exe program -- the installer itself.

After the install, the files end up in Windows > Program Files > Anthem > Anthem Room Correction.
--Bob
Reply
Reply
post #445 of 14714
12/1/10 at 1:02pm
Did I read correctly that arc doesn't set speakers distance?
Reply
Reply
post #446 of 14714
12/1/10 at 1:08pm
Quote:
Originally Posted by J.C. Hall View Post

Did I read correctly that arc doesn't set speakers distance?

That is correct. You set that yourself manually. Why? Because the current schemes to set distance automatically can produce less accurate results in some setups.
--Bob
Reply
Reply
post #447 of 14714
12/1/10 at 1:09pm
Quote:
Originally Posted by J.C. Hall View Post

Any word on when the 3D support is going to be added?

With firmware update in the early new year.
John
Reply
Reply
post #448 of 14714
12/1/10 at 1:50pm
Quote:
Originally Posted by Bob Pariseau View Post

That is correct. You set that yourself manually. Why? Because the current schemes to set distance automatically can produce less accurate results in some setups.
--Bob

Unfortunately, I am not able to dial in completely accurate distance results with the MRX700 since there is no ability to set speaker distances other than in set one foott or cm distance(s). All of my speakers seem to be located at the foot + 6 inches location, which means that I have to fudge the final distance up or down one foot. Anthem should have given us the ability to set speaker distances in inches/cm or in the alternative, simply allowed automatic distance setting. Right now, the MRX receivers do not allow for completely accurate results.
Reply
Reply
post #449 of 14714
12/1/10 at 1:56pm
Ok. I can set those manually without much trouble. It does set the crossovers correctly though right?
Reply
Reply
post #450 of 14714
12/1/10 at 2:05pm
Quote:
Originally Posted by gostan View Post

Unfortunately, I am not able to dial in completely accurate distance results with the MRX700 since there is no ability to set speaker distances other than in set one foott or cm distance(s). All of my speakers seem to be located at the foot + 6 inches location, which means that I have to fudge the final distance up or down one foot. Anthem should have given us the ability to set speaker distances in inches/cm or in the alternative, simply allowed automatic distance setting. Right now, the MRX receivers do not allow for completely accurate results.

Automatic setting would be no MORE accurate and would often be significantly LESS accurate.
--Bob
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Receivers, Amps, and Processors

Gear mentioned in this thread:

AVS › AVS Forum › Audio › Receivers, Amps, and Processors › Anthem MRX Receivers - 300, 500, 700 Owners Thread & Tweaking Guide