Ok so the second row of seats was delivered yesterday. This time I got the Palliser Bullet instead of the Blade. They are the same seat except that the Bullet includes a lighted base and cupholder as well as tray tables.
In short, NOT impressed:1 -
I bought these over the Blade for the tray tables but they're not built very well. The tables have a short rod that fits into a sleeve in the armrest. Unfortunately, the tables are not level because the sleeves don't appear to be built into the armrests very well.2 -
Two of the seats arrived with significant damage. The bases are cracked, which I would think isn't very easy to do. They must have really been slammed around at some point. There is a pic of this below. I am going to get on the phone with the Theater Seat Store shortly and see how they want to handle the damage. I have heard mixed reviews regarding their customer service, and I really hope I will be able to give them a good endorsement once this is resolved.
Here is a pic of one of the damaged chairs. The other is actually significantly worse. It is a chair with only one arm and the side of the base is cracked in the middle, compromising it pretty badly. I can't find a pic of that one right now though...
However, I am pretty excited about the fact that the theater is looking closer to completed!
And the lighting is actually a bit more fun than I expected. EDIT:
I just contacted the theater seat store and they were very helpful and apologetic about the issue with the chairs. They asked for pics of the damage and said they will start a claim and should have replacements on the way to me on Monday. So far, very happy.