I am not comfortable with the "sight unseen" approach to buying, so I did have to find a retailer (~an hour from my house) that carried the 45002s.
When I saw the showroom floor pricing on the chairs, I had pretty much resigned myself to only purchasing three, though ultimately, I wanted four for my theater. My wife was hesitant to go with the higher end chairs until she sat in these bad boys! It was an immediate sell as far as she was concerned.
I have read PLENTY on the forums here about Roman (@ rtheaters.com) and how great he was to work with, but this also coming from folks who spent $10k on a projector...that's a completely different league from my budget!
Naturally, I was a bit skeptical, but figured even a little bit of savings was better than nothing, so I gave Roman a call.
He was very knowledgeable about the recliners and made recommendations on the add-ons he would suggest and the ones he would suggest against. After a few questions on what I wanted (since the 45xxx are made to order), the order was complete...and at an AMAZING price!! I was able to get the four chairs I wanted (45002s) and STILL came in under budget.
Within a few weeks (under the estimated time for shipping!) I received a notice that my chairs were going to be delivered!! However...there was a discrepancy with the number of items the company was delivering versus what I had ordered. I contacted Roman and he got in touch with Berkline to get it corrected. Berkline had fat-fingered one of the part numbers in their system incorrectly, so I initially received only three chairs. After Roman talked to them and they realized their error, the put a rush build on the missing chair. Estimated completion date for having the chair built was 12/10. I am happy to say that I received
my final chair today!!
The chairs are amazingly comfortable. I got the bonded leather because I was looking for the same buttery soft feel of the material that we had sat on in the store. These did not disappoint. After a few minutes of assembly, the chairs are up and ready to go. They are the power reclines with the power headrests (which is an incredible feature for those of us north of six feet tall!). I love these chairs.
Some have mentioned their chairs' motors burning out in as little as 10 uses. Being the skeptic, I wanted to make sure that something like that didn't happen so I have opened and closed the recliners and raised and lowered the headrest about 2 dozen times, per chair. Only one had an issue with the recliner closing. I unplugged and re-plugged the control from the power unit and all is well. No issues since.
Time will tell, but I can say that I will happily (and comfortably!) be putting them to the test!
Bottom line, I highly recommend Roman for your purchase and I definitely recommend the 45002s for comfort!!