Originally Posted by sperezmore
I just perform all the steps, still fail to load the menu properly with "One fine day" blu-ray and takes more time than normal to load with "French Kiss" blu-ray
Both disc were released by Twentieth Century Fox Home Entertainment on January 8 2013
Should I contact OPPO customer service with this issue?
Yes, you should email OPPO Tech Support with the details. If possible, please include the bar code number from the packaging (including the tiny digits at each end) so they can be sure they are checking the exact same pressing of these titles that you are having problems with.
It is possible that you were just unfortunate enough to get two faulty discs. If you have a chance to check them in another player, that would be a good next step while waiting for OPPO to get back to you.
Neuromancer had you turn BD-Live OFF in the OPPO, which is usually the right thing to do. But be aware that there are some poorly authored discs out there which will not work unless BD-Live is ON -- even if you don't actually have networking connected! So that would be another thing to try while you are waiting, i.e., turn BD-Live ON and try again.
FOX has a long history of experimenting with new disc authoring complexities to foil disc copiers -- without regard to whether it screws up people trying to use the discs normally. You may have encountered a new example of this sort of stupid studio programmer tricks.