I mailed mine in on the 18th and it is still not in the system although I will expect to get one of the letters because I cut a random UPC off the box and sent it in.
I realize why they need the one with the serial number on it, but I have the Panasonic form and nowhere on the entire form does it show the words "Serial Number" but intstructs one to only attach a UPC symbol, of which there are four on the box.
I know what a universal product code is, and what one looks like. It is too bad Panasonic's team does not know the difference when they print out instructions for what to send in and then LEAVE OFF the critical piece from the instructions that they require to process the claim.
Oh well......it will just add a month to get my copy.
The form I filled out is not the one listed at the front of this thread btw, it is this one here:http://g-ecx.images-amazon.com/image...175015680_.pdf
And it was for purchasing a Panasonic Bluray player.