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Official JVC RS40/X3 Owners Thread - Page 304

post #9091 of 9972
I am in Canada, bought the projector in the US (AVS), so normally I don't even have a valid warranty and JVC sent me a new lamp (via AVS) without me having to send in the old one or pictures of the old one.
post #9092 of 9972
Quote:
Originally Posted by Ron Jones View Post

Based on your experience, JVC in Canada appears to have a different policy for lamp replacement than the JVC USA. JVC USA was originally required the old lamps to be returned before they would send out a replacement one, but that policy seems to have changed a few months ago as the recent experience of several AVS members (myself included) is they only require you email them photos showing the old lamp with it's serial number and part number visible.

I suspect some of it comes down to who you get when you call them. You can generally ask to speak to a supervisor if they're not telling you what you expect to hear.
post #9093 of 9972
Hello friends as you bear your X3 RS40? I already I have 410 hours of viewing without problems of lack of light.
post #9094 of 9972
Quote:
Originally Posted by Ron Jones View Post


Based on your experience, JVC in Canada appears to have a different policy for lamp replacement than the JVC USA. JVC USA was originally required the old lamps to be returned before they would send out a replacement one, but that policy seems to have changed a few months ago as the recent experience of several AVS members (myself included) is they only require you email them photos showing the old lamp with it's serial number and part number visible.

Just received my replacement bulb via this method, ie photos of the bulb.
post #9095 of 9972
Hey guys. Is there much difference between the RS40 and newer 45. Overall I would assume the 45 to be a better projector since it is newer and probably brighter, but I do like the electronic lens cover on the 40. which one seems to have the better out of the box color? I'm curious if dropping the price with the 45 that the overall projector can't be much different.
post #9096 of 9972
Quote:
Originally Posted by NateTTU View Post

Hey guys. Is there much difference between the RS40 and newer 45. Overall I would assume the 45 to be a better projector since it is newer and probably brighter, but I do like the electronic lens cover on the 40. which one seems to have the better out of the box color? I'm curious if dropping the price with the 45 that the overall projector can't be much different.

They shouldn't be any different in 2D image. However, my RS45 did seem to have better contrast and black levels by a large margin. I believe this is due more to the video output from the playback device and possible sample to sample variances. Just make sure you get the newest lamp if going with the RS40, as this seems to have made a difference in mine for the better.

My belief is it takes a good 400 hours of use for the projector/panels to settle in, not necessarily 400 hours on the lamp itself. I have roughly 70 hours on my newest lamp. I had under 400 hrs on the older lamp and projector when the lamp blew. My image now is punchier and more contrasty than I saw it the entire time on the first lamp. I'm using -15 aperture on low lamp with a 120" screen. Images are still bright and colorful. In the darkest scenes with light, black looks black not grayish.
post #9097 of 9972
Quote:
Originally Posted by NateTTU View Post

Hey guys. Is there much difference between the RS40 and newer 45. Overall I would assume the 45 to be a better projector since it is newer and probably brighter, but I do like the electronic lens cover on the 40. which one seems to have the better out of the box color? I'm curious if dropping the price with the 45 that the overall projector can't be much different.

I never had my 40 and 45 side by side, BUT I would say the 2 are virtually identical for all practical purposes for 2d PQ IMHO. 3d is certainly not any better on the 45 either (both have ghosting/flicker issues).

The biggest reason to get a 45 over the 40 are things like lens memory, being able to do the stretch if you have an A-lens and a few others I am probably forgetting. Pure performance though there is no differences worth mentioning from what I have seen between the RS40 and 45 I have owned. I would say if 3d is very important to you, dont get either. These projectors main strength is definitely 2d.
post #9098 of 9972
Thanks guys for the feedback. Is there an easy way to tell which lamp version is installed?

3D is not something I care for personally and I don't think the lens memory is a feature I would use right now. I'm just trying to figure out if the RS40 will work for me.
post #9099 of 9972
Quote:
Originally Posted by NateTTU View Post

Thanks guys for the feedback. Is there an easy way to tell which lamp version is installed?

3D is not something I care for personally and I don't think the lens memory is a feature I would use right now. I'm just trying to figure out if the RS40 will work for me.

There are pictures of the newest lamp in the thread and in the RS45 thread. It will be the 003 model with the metal fin in the air duct.
post #9100 of 9972
well I am around 350 hours in my bulb, and it took over an hour for the image to become stable watching Underworld 3d.

I had to let the projector warm up before it became watchable with a minimal amount of ghosting.
post #9101 of 9972
Quote:
Originally Posted by space2001 View Post

well I am around 350 hours in my bulb, and it took over an hour for the image to become stable watching Underworld 3d.

I had to let the projector warm up before it became watchable with a minimal amount of ghosting.

Which bulb do you have in your projector? (sorry if I missed that).
post #9102 of 9972
Joined the blown lamp club today. Purchased RS40 June 2011 , approx 600 hours, generation 2 lamp "002". During start up I heard a loud pop, projector lights started flashing and it was done. Spoke to JVC today and they asked I send a picture of the front and rear of the lamp as well as a copy of my invoice when purchased. In their court now.
post #9103 of 9972
Has anyone else watched Hugo or any of the Toy Story movies in 3d on this pj? Man, the ghosting is ridiculous. Even my wife who usually doesn't notice anything couldn't stand the ghosting either. Too many strong contrast scenes for the rs40 to handle. This is the 3rd rs40 I've seen and this one ghosts worst than the others.
post #9104 of 9972
Quote:
Originally Posted by Tireman1 View Post

Joined the blown lamp club today. Purchased RS40 June 2011 , approx 600 hours, generation 2 lamp "002". During start up I heard a loud pop, projector lights started flashing and it was done. Spoke to JVC today and they asked I send a picture of the front and rear of the lamp as well as a copy of my invoice when purchased. In their court now.

Sorry to hear that did u notice drop in brightness lately or the pop came out of the blue?
post #9105 of 9972
Where do you get the 003 model?
My RS40 is getting dimmer and I have to run in high lamp mode to get enough brightness.
JVC replaces only the broken lamps? Or can I ask them to replace the dimming lamp?
post #9106 of 9972
Quote:
Originally Posted by freebits View Post

Where do you get the 003 model?
My RS40 is getting dimmer and I have to run in high lamp mode to get enough brightness.
JVC replaces only the broken lamps? Or can I ask them to replace the dimming lamp?

They replaced a dimming lamp for me.
post #9107 of 9972
Quote:
Originally Posted by ohotos View Post

They replaced a dimming lamp for me.

I emailed them and got no reply. Should I call them? What if I provide them a calibration report on the brightness of my RS40 with my dimming lamp.
post #9108 of 9972
Quote:
Originally Posted by EMAGDNIM View Post

Which bulb do you have in your projector? (sorry if I missed that).

002.

This is my second bulb.

Normally I have around 20 minutes for the lamp to warm up and 3d is pretty good. But it was brutal.

JVC should be ashamed to call these machines 3d.
post #9109 of 9972
Quote:
Originally Posted by johnsmith808 View Post

Has anyone else watched Hugo or any of the Toy Story movies in 3d on this pj? Man, the ghosting is ridiculous. Even my wife who usually doesn't notice anything couldn't stand the ghosting either. Too many strong contrast scenes for the rs40 to handle. This is the 3rd rs40 I've seen and this one ghosts worst than the others.

I watched Hugo last night absolutely no ghosting 650 hours on the bulb
post #9110 of 9972
Quote:
Originally Posted by nucky View Post

I watched Hugo last night absolutely no ghosting 650 hours on the bulb

I watched Hugo a couple weeks ago (first 3D movie with new bulb) and there was barely any ghosting. Only a bit in the beginning when the projector wasn't warmed up enough.
post #9111 of 9972
Quote:
Originally Posted by freebits View Post

Where do you get the 003 model?
My RS40 is getting dimmer and I have to run in high lamp mode to get enough brightness.
JVC replaces only the broken lamps? Or can I ask them to replace the dimming lamp?

JVC has been replacing dimming lamps as long as they don't have high hours on the lamp. I don't know what is the max. number of hours for which they will replace a dimming bulb. I helps if you can give them specific numbers for the amount of dimming based on your measurements, but this should not be necessary if there is really significant dimming (e.g., greater than 50%) that is very obvious visually. You will need to call their support phone number. After the phone call they normally require you to email them photos of your current lamp assembly (once you remove it from the projector) showing the model number and serial number.
post #9112 of 9972
Hey folks, I have an extra new generation complete bulb and housing. It has the new lamp type and the flap in the air tunnel, send me your email address and I will send pictures to you... $300.00 delivered. Unless its out of the USA...this is new, zero hours ..factory fresh...pm me.
post #9113 of 9972
Quote:
Originally Posted by mediclarry View Post

Hey folks, I have an extra new generation complete bulb and housing. It has the new lamp type and the flap in the air tunnel, send me your email address and I will send pictures to you... $300.00 delivered. Unless its out of the USA...this is new, zero hours ..factory fresh...pm me.

Sent a PM.
post #9114 of 9972
Quote:
Originally Posted by Ron Jones View Post

JVC has been replacing dimming lamps as long as they don't have high hours on the lamp. I don't know what is the max. number of hours for which they will replace a dimming bulb. I helps if you can give them specific numbers for the amount of dimming based on your measurements, but this should not be necessary if there is really significant dimming (e.g., greater than 50%) that is very obvious visually. You will need to call their support phone number. After the phone call they normally require you to email them photos of your current lamp assembly (once you remove it from the projector) showing the model number and serial number.

Thank you for very useful information.
Let me call them first and see what they can do for me.
post #9115 of 9972
Just ordered one of the B-stock RS40s. Replacing an Optoma H79 I bought from AVS many moons ago that finally kicked the bucket.

Very excited. Off to read the calibration thread.
post #9116 of 9972
Quote:
Originally Posted by johnsmith808 View Post

Has anyone else watched Hugo or any of the Toy Story movies in 3d on this pj? Man, the ghosting is ridiculous. Even my wife who usually doesn't notice anything couldn't stand the ghosting either. Too many strong contrast scenes for the rs40 to handle. This is the 3rd rs40 I've seen and this one ghosts worst than the others.

Lol, get a second one and run dual pj passive 3D setup. You'll love it.
post #9117 of 9972
This is the NEW type bulb that JVC is sending now,with the flapper in the housing, and the bulb is 003..,pm me.
post #9118 of 9972
Do you know how to play 3d mkv files from JVC RS40? In another forum, I was told to enable SBS. Right now I see same scene twice vertically. Not sure how to enable in jvc RS40
post #9119 of 9972
Called JVC to get my 002 lamp replaced. My original lamp (purchased RS40 from AVS on 1/5/11) grew very dim after 300 hours and blew up before 400. The replacement is now very dim after 340 hours. 3D is not watchable and 2D must be watched in High Lamp mode (or whatever it's called) to get acceptable picture on my 1.4 gain screen in bat cave.

Anyway, I called and the dork I spoke too wanted me to send the PJ back. I asked to speak to supervisor, but got a generic voicebox after transfer. I left name, number, problem description, etc. and will wait for return call. I'll try again tomorrow afternoon if I don't hear back before then.

Considering all of these lamp issues with multiple replacements at very low hours, does anyone know if a class action lawsuit has been discussed? Seems to me that JVC advertises 2000 hours on lamps that cost over $400. What happens if/when they stop sending replacements and we're stuck with useless projectors that require expensive lamp replacements every 400 hours? I'm thinking that this may be the only real solution to the problem. There's no guarantees that the new 003 models with flaps will work for long either! The 002's were supposed to have resolved the problem and didn't.

Anyone?
post #9120 of 9972
Just received my new lamp. It does have the flapper in the air duct. First lamp 002 popped on start up with 362 hours on it. Just installed new lamp , reset lamp clock and will see how she does. JVC worked great with me. They required two lamp pictures and proof of purchase. They shipped out new lamp 2nd day Fedex. Thanks JVC
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