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Official JVC RS40/X3 Owners Thread - Page 315

post #9421 of 9680
Quote:
Originally Posted by JackB View Post

Start about 1/3rd the way through this thread and you will see what you are faced with. Common problem. Hope you are under warranty.

I am not sure what exactly you are referring to. Is it ordering bulb? I talked to JVC and provided requested photos of the lamp. He said lamp is defective and charged $350 for the bulb. I only used 950 hours, but bought projector last year April.

I was so careful to use projector based on recommendations from avs forum. For example out of 950 hours, many hours I just left projector on for 20 or 30 minutes when I am taking short break. I was told turning on/off projector will reduce lifespan of the bulb. At least I should have saved electricity;-) It is too expensive for me to spend 40 cents for 1 hours of movie.

JVC should have honored at least prorating of hours.
Edited by sukumar - 10/21/12 at 8:05am
post #9422 of 9680
sukumar,

"I talked to JVC and provided requested photos of the lamp. He said lamp is defective and charged $350 for the bulb."

WTF? He said it was defective and then charged you for a Lamp? Did he ask you to send the other one in so as you could then be reimbursed? If not, you were ripped off by a JVC CS Rep who used your own lack of knowledge and aggressive fortitude against you.

I would raise 7 kinds of....well you know. Call again...ask for a Supervisor....relate that you are a AVS Member and were following the advice on the Forum regarding the issue about JVCs policy of replacing Lamps that fail prematurely.

Myself...I lost confidence in the non-Pro JVC line last spring when all 4 of my client's RS X3s required a total of 9 Lamp Exchanges within 4 months. It will take a good long time before any real trust is restored...because beyond that, 3 have had Hardware / Software issues as well. For JVC's part, all issues were resolved...including 4 lamp exchanges on just 1 PJ, but no way will I be a party to that...it makes enemies out of clients and I'm used to being their best friend. frown.gif

I love deep Blacks...but not when they involve the color of my disposition. mad.gif
post #9423 of 9680
Hi all,

My 5 year old Samsung's lamp is dying again. Anybody had experience with the latest batch of B stock 40U from AVS? Does it have the latest firmware and the updated lamp? Any thoughts are welcome
post #9424 of 9680
Quote:
Originally Posted by MississippiMan View Post

sukumar,
"I talked to JVC and provided requested photos of the lamp. He said lamp is defective and charged $350 for the bulb."
WTF? He said it was defective and then charged you for a Lamp? Did he ask you to send the other one in so as you could then be reimbursed? If not, you were ripped off by a JVC CS Rep who used your own lack of knowledge and aggressive fortitude against you.
I would raise 7 kinds of....well you know. Call again...ask for a Supervisor....relate that you are a AVS Member and were following the advice on the Forum regarding the issue about JVCs policy of replacing Lamps that fail prematurely.
Myself...I lost confidence in the non-Pro JVC line last spring when all 4 of my client's RS X3s required a total of 9 Lamp Exchanges within 4 months. It will take a good long time before any real trust is restored...because beyond that, 3 have had Hardware / Software issues as well. For JVC's part, all issues were resolved...including 4 lamp exchanges on just 1 PJ, but no way will I be a party to that...it makes enemies out of clients and I'm used to being their best friend. frown.gif
I love deep Blacks...but not when they involve the color of my disposition. mad.gif

Thanks a lot for reply. I will follow up tomorrow with JVC to get reimbursed. It really makes sense since he said it is defective. Thanks again for the suggestion.
post #9425 of 9680
how much?? where is your location (for shipping)?
thx
post #9426 of 9680
Hey guys, I'm trying to update the firmware on my RS-40 and I can't seem to get the USB driver installed. Does it not work on windows 7 at all?
post #9427 of 9680
I believe it only works on Windows 7 32 bit. Any 64-bit Windows (XP, Vista, 7) it does not work on because they don't provide 64-bit versions of the driver.
post #9428 of 9680
Yeah I got it finally, had to make a windows xp live cd and do it from there. Hopefully I won't have anymore freezing issues now cause they were starting to scare me in regards to bulb life.
post #9429 of 9680
Got a replacment bulb for my dimming 002 series bulb. Question for those with 003 flapper bulbs. Did the flapper in yours move freely just by tilting the lamp from side to side? If so, did it make any noise once installed and running?
post #9430 of 9680
Quote:
Originally Posted by curlyjive View Post

Got a replacment bulb for my dimming 002 series bulb. Question for those with 003 flapper bulbs. Did the flapper in yours move freely just by tilting the lamp from side to side? If so, did it make any noise once installed and running?

Yes, flapper can move freely on its own. Once installed and running I don't hear a thing and I sit 3 feet in front of my shelf mounted RS40.

Mike
post #9431 of 9680
Had my RS40 for a little over a year and the bulb literally exploded in the projector a couple weeks ago. Talked to JVC and after sending pictures and my info they offered to sell me one but wouldn't replace it despite the known issue with the bulbs.

So, question now is, where is everyone in Canada getting their bulbs from? I've found only one site that explicitly says it sells an original JVC bulb and housing in a JVC box. Others seem to use a generic housing with the JVC bulb. I'd like to stay as "official" as possible to make sure I get the most time out of the bulb. Anyone have any tips on where to go? Price comes to about $430 after tax and shipping, is that about the right ballpark?
post #9432 of 9680
Quote:
Originally Posted by ShuMai View Post

Had my RS40 for a little over a year and the bulb literally exploded in the projector a couple weeks ago. Talked to JVC and after sending pictures and my info they offered to sell me one but wouldn't replace it despite the known issue with the bulbs.
So, question now is, where is everyone in Canada getting their bulbs from? I've found only one site that explicitly says it sells an original JVC bulb and housing in a JVC box. Others seem to use a generic housing with the JVC bulb. I'd like to stay as "official" as possible to make sure I get the most time out of the bulb. Anyone have any tips on where to go? Price comes to about $430 after tax and shipping, is that about the right ballpark?

How many hours on the bulb? I think the free replacement days are over since the new line with the bulb changes are about to be released.
post #9433 of 9680
Hey Dolphinc, thanks for the reply. Had about 1400 hours on it I think - not as bad as some who would only get 400 or so. Am I safe to assume that if I'm buying a new genuine JVC bulb that I won't run into an exploding bulb again?

Also, I've never updated the firmware on the unit so I think I'll do that once it's back up and running, but was there ever a change log released, or does anyone know what the newer firmware does/changes?
post #9434 of 9680
Quote:
Originally Posted by ShuMai View Post

Hey Dolphinc, thanks for the reply. Had about 1400 hours on it I think - not as bad as some who would only get 400 or so. Am I safe to assume that if I'm buying a new genuine JVC bulb that I won't run into an exploding bulb again?
Also, I've never updated the firmware on the unit so I think I'll do that once it's back up and running, but was there ever a change log released, or does anyone know what the newer firmware does/changes?

I have had my X3 for about 4 months now but only have 35 hrs on it, I have had no issues at all so far so I have not even checked the version of the firmware yet. I also have a Epson 8350 for tv and games which I have been watching more than the JVC although I watched Avengers in 3D last night on the JVC and it looked great.

If your system looks and functions correctly I would leave it be, sometimes upgrading the firmware can cause more problems than it corrects.

As for the bulb, just make sure it is a version 3 bulb with the flapper. I have 2 backup version 3's waiting so I think the X3 will be my primary projector for quite sometime.
post #9435 of 9680
Anyone have success with using a darblet with there RS40 projector?


I tried various experiments with the RS40. I took two very thick high end 3ft hdmi cables that I had and placed them from the player to the darbee, and from the darbe to the projector. The picture plays fine for a few seconds to several seconds and then loses the signal very briefly and does another hand shake. It eventually cause my projector to lock up.

so I think the RS40 can't handle the darbee, even after I updated the RS40 firmware to the latest. Or my darbee is defective, but it works fine with my lcd tv and using the same blu-ray player.
post #9436 of 9680
Quote:
Originally Posted by ay221 View Post

Anyone have success with using a darblet with there RS40 projector?
I tried various experiments with the RS40. I took two very thick high end 3ft hdmi cables that I had and placed them from the player to the darbee, and from the darbe to the projector. The picture plays fine for a few seconds to several seconds and then loses the signal very briefly and does another hand shake. It eventually cause my projector to lock up.
so I think the RS40 can't handle the darbee, even after I updated the RS40 firmware to the latest. Or my darbee is defective, but it works fine with my lcd tv and using the same blu-ray player.

Try longer HDMI cables as it seems cables shorter than about 6' can have issues like you mention with the Darbee from what I have been told and have read. Grab two 6' cables and try it again.
post #9437 of 9680
I use a Darblet with the RS40 and have never had an issue. As Toe says, short HDMI cables could be the source of your problem.
post #9438 of 9680
Quote:
Originally Posted by Josh Z View Post

I use a Darblet with the RS40 and have never had an issue. As Toe says, short HDMI cables could be the source of your problem.

Not sure about the short cable, I use a Darbee with my X3 (RS40) and I use a 3' HDMI 1.4 cable and have no issues at all. Maybe a receiver issue?
post #9439 of 9680
I currently have an hdmi going from a panasonic bdt-500 to a receiver. A second hdmi going from the bdt-500 to projector which is 15 ft, with one 3 ft cable connected to the darblet. This generated similar bad results but the cutoff was more frequent. So I moved the player in closer with two 3 ft cables and got the results I posted above.

Using the bdt-500 player with the two 3ft hdmi cables, I moved all that to my lcd flat panel and it worked just fine with no cutouts or lockups.

I guess my next try is to avoid using a 3ft cable all together just to see what happens.
post #9440 of 9680
So I bought the redmere 15 ft cable and a normal 6ft cable. The darblet now sends a steady picture, but only after it warms up. Maybe like 3 minutes, and then it stays steady. So I will turn on the darblet first and let it warm up.

The readmere cable is really thin. Since I have my hdmi attached to the ceiling, it will be an aesthetic improvement. I will just double check it on 3d before I remove the old one.
post #9441 of 9680
I am using a Darblet with an rs40 b stock I just bought from avsforum. Wow I am never buying a projector from anywhere else. The service from mike has been first class. The Darblet works pretty well with the rs40. I have it running on hd at 40% and it really sharpens things up quite a bit. It really does add to the immersive experience by allowing you to really savor the detail and fabrics of clothing in movies, buildings etc.

Coming from a Sony vplhw10, the difference in sharpness and black level detail is night and day. The huge huge positive about the jvc is that bright stars in dark space shine amazingly bright and really pop in sci fi where the auto iris on the Sony will just shut everything down when a dark scene appears.
post #9442 of 9680
Quote:
Originally Posted by lyndonlim View Post

I am using a Darblet with an rs40 b stock I just bought from avsforum. Wow I am never buying a projector from anywhere else. The service from mike has been first class. The Darblet works pretty well with the rs40. I have it running on hd at 40% and it really sharpens things up quite a bit. It really does add to the immersive experience by allowing you to really savor the detail and fabrics of clothing in movies, buildings etc.
Coming from a Sony vplhw10, the difference in sharpness and black level detail is night and day. The huge huge positive about the jvc is that bright stars in dark space shine amazingly bright and really pop in sci fi where the auto iris on the Sony will just shut everything down when a dark scene appears.

I have the same setup and agree the darbee is a great addon for the JVC line of projectors. A great film to really see the darbee shine is The Dark Knight Rises. So many dark scenes where you can pause it then turn the darbee on and off the see how much more detail the picture shows. I also leave mine on 40% that seems to be the sweet spot.
post #9443 of 9680
I have a question regarding getting the rgb grid lines to show so I can adjust the rgb panel alignment. I have tried using the prescribed direction button but I can't seem to the my rs40 to display the grid lines. Has anyone had any luck with these?
post #9444 of 9680
I just got myself an open box JVC DLA-X3. It seems like a great machine but there is a problem. After looking at the settings it seems the unit has 200+ hours on it already. Not a major deal.

Problem is when I look at very dark scenes, the blacks are blending into each other where the different shapes are indistinguishable. Does anyone know what would cause this. I really like the machine otherwise and would love to not have to return it. I have gone through four projectors trying to find the perfect one for me. This seemed like it until this problem. I am a new owner of projectors so pardon me if the solution is simple.

Thank you
post #9445 of 9680
Needs a calibration.
post #9446 of 9680
Quote:
Originally Posted by wtarte View Post

I just got myself an open box JVC DLA-X3. It seems like a great machine but there is a problem. After looking at the settings it seems the unit has 200+ hours on it already. Not a major deal.
Problem is when I look at very dark scenes, the blacks are blending into each other where the different shapes are indistinguishable. Does anyone know what would cause this. I really like the machine otherwise and would love to not have to return it. I have gone through four projectors trying to find the perfect one for me. This seemed like it until this problem. I am a new owner of projectors so pardon me if the solution is simple.
Thank you

What is your room like? If you have light coloured walls and ceiling then you'll get light bouncing back to the screen which will tend to make the shadows look grey and lose detail. If your room has dark walls, then it may be a question of calibration (probably worth it anyway after 200 hours) as the low end gamma might have drifted too high which will lose shadow detail (common issue with JVCs it seems). Also the higher end gamma may well be too low which loses image depth and makes brighter scenes look washed out (light coloured rooms will add to this effect too).
post #9447 of 9680
OK, thanks.

I'll follow the steps in the calibration thread. Hope it helps.

BTW, walls are dark. Set up as a theater room properly I assume. Bought the house with a room professionally done. So, basically learning everything from step one.
post #9448 of 9680
If all your blacks are blending together, then it sounds like your brightness is too low. Do you have a disc for setting brightness and contrast? Also, do you have HDMI enhanced on? The player and projector need to be set the same. Some blu-ray players have a "darker" setting which tends to crush blacks.
post #9449 of 9680
Streaming everything through XBMC. Will check the settings. Really don't want to spend 240$ on a colorimeter, so will try everything else first.
post #9450 of 9680
Quote:
Originally Posted by wtarte View Post

Streaming everything through XBMC. Will check the settings. Really don't want to spend 240$ on a colorimeter, so will try everything else first.

Well that's your problem right there then. wink.gif (I just never had much luck using PCs with projectors so I gave up and bought a BluRay player and a PVR).

However, if you are using a PC source, then you might need to use HDMI Enhanced setting as otherwise you could be clipping blacks (and whites). You should use a set up disc such as the free AVSHD709 disc to make sure that you set the brightness and contrast controls up correctly as changing the HDMI setting will alter the black and white clipping levels.

The AVS HD709 download is here: http://www.avsforum.com/t/948496/avs-hd-709-blu-ray-mp4-calibration
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