Originally Posted by Craig Peer
Forget JVC for a moment - lets talk lamps in general. They are like tires on a car - estimated life is only a general estimate. I have never gotten the stated life out of any lamp - including the 1st one on my SIM Lumis ( a pricey one at that ). They get too dim. So you get another one. If lamps cost you 25 cents to 50 cents an hour, it's still worth it, eh? Projectors are ( IMHO ) the Lamborghini's of the video display world. And if your tires on your Lamborghini wore out at 30K miles instead of the rated 50K miles, would you sell it and get a VW Jetta? No, you would get a new set of tires.
Not an analogy I would have made.
Mine goes more like:
I bought a lower up-market car, say an Infiniti M-37 (50-60k as opposed to 250k Lambo) whose transmission was specified to last 70k miles. The transmission began slipping after a few thousand miles and then failed catastrophically at 17k miles (25% of speced lifetime). If the problem was with tires, I could have bought another brand at Firestone down around the corner at a cost of 2% of my "investment"...but the problem was with the drive train that is intrinsic to the design of the car I just spent $50k on and can only be replaced by the same transmission from the OEM.
Because there were many customers who were experiencing the same thing, Infiniti offered to replace the transmissions when they failed. They made some tweaks in an attempt to fix the root cause of the defective design, but the revised design also failed prematurely. Then, despite the fact that the advertised lifetime of the transmission was 70k miles, by the time I was on my 3rd transmission and the new models came out, Infiniti told me they were going to stop replacing my transmission for free....even though I only had 40k miles on the car that I had planned to drive for 100k miles when I bought it.
I wanted to just sell the car and buy something more reliable, but the resale value of it had tanked because of the notoriety of the transmission problem.
Now who thinks for a nanosecond this would have flied in the automotive industry?
We have Lemon Laws for situations like this in that industry.
Look...the lifetime and failure mechanisms of tires and bulbs are not black magic. They are known parameters that are validated through analysis and testing. Is there some variance around the mean value? Of course....but it's not 25% of the mean and it's not all on the low side. These lamps are performing at a fraction of their specified value because the design is defective. No customer or retailer should ever attempt to rationalize the poor quality.