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My Chase Home Theater 18.T Experience - Page 2  

post #31 of 630
I was expecting another glowing review for CHT's product and service. Not this. Looks as if they sent you the first ever cs18.T prototype. Any pictures of the box it came in? I hope they address this.
post #32 of 630
Quote:
Originally Posted by Chu Gai View Post

That's an interesting post, JoshKo. I can understand and sympathize with your returning it. After all, you expected a sub built to a particular standard - one which would be 'cosmetically' perfect (tight angles, an even and uniform finish, properly installed hardware, etc.) much in the same way that the vast majority of HSU's or SVS's arrive at a customer's home. But I have to wonder if in your haste to return it, you have put too much of an emphasis on this modern concept of quality and overlooked just what you had there? Consider the following for a moment.

CHT products can be well described as rustic. While CHT has stated that they use an outside source to cut the wood using CNC machinery, they are assembled and finished by individuals. This allows cost savings by taking advantage of automation while also using skilled artisans to assemble and finish the product according to their individual whims. By running counter to prevailing aspects of modern engineering such as detailed engineering diagrams or using time wasting processes such as statistical quality control and quality assurance, time is saved while allowing for individual creativity. Cost savings are then able to be passed on to the buyer while giving him something unique in this cookie cutter world. Uniqueness.

Judging by various photographs of their products that I've seen, including yours, this seems very much the case. Some of their products differ only slightly on the exterior while exhibiting larger internal variations. The beauty of this can only be revealed if one were to say remove the driver where they could marvel at the interior. Some, such as yours, have what appear to be inadequately built up corners and edges, uneven application of the exterior pebbled finish, and nail holes. You see this as deficiencies. However others recognize immediately this is an example of a distressed look. Your sub, which you no longer have, has been artificially aged which enhances its beauty by paying homage to uniquess. After all, when Jennifer Grey of Dirty Dancing had her nose 'fixed' she lost a substantial amount of popularity not to mention work. I think you may have over valued perfection and under valued imperfection.

You've also made mention that the sub leaks air through the holes where the feet attach as well as one of the caps. Again, you make the error that this is a defect. It should be looked at as a welcome surprise. Kind of like finding Easter Eggs in programs or games. By allowing you to place the sub so that it's front firing, you can experiment with varying the amount of air leaking from the sub by adding or removing the feet. This gives you an enormous amount of control over the sub's output by allowing you to vary or change whether it's sealed or quasi-ported. I must admit, I've never seen quite this degree of sophisticated end user control before.

I'm certain that you'll have no problem finding a sub without these attributes but I rather doubt you'll ever have such a conversation piece as you've returned.

Of course, what was I thinking. Its....Shabby-Chic!
post #33 of 630
Quote:
Originally Posted by Chu Gai View Post

That's an interesting post, JoshKo. I can understand and sympathize with your returning it. After all, you expected a sub built to a particular standard - one which would be 'cosmetically' perfect (tight angles, an even and uniform finish, properly installed hardware, etc.) much in the same way that the vast majority of HSU's or SVS's arrive at a customer's home. But I have to wonder if in your haste to return it, you have put too much of an emphasis on this modern concept of quality and overlooked just what you had there? Consider the following for a moment.

CHT products can be well described as rustic. While CHT has stated that they use an outside source to cut the wood using CNC machinery, they are assembled and finished by individuals. This allows cost savings by taking advantage of automation while also using skilled artisans to assemble and finish the product according to their individual whims. By running counter to prevailing aspects of modern engineering such as detailed engineering diagrams or using time wasting processes such as statistical quality control and quality assurance, time is saved while allowing for individual creativity. Cost savings are then able to be passed on to the buyer while giving him something unique in this cookie cutter world. Uniqueness.

Judging by various photographs of their products that I've seen, including yours, this seems very much the case. Some of their products differ only slightly on the exterior while exhibiting larger internal variations. The beauty of this can only be revealed if one were to say remove the driver where they could marvel at the interior. Some, such as yours, have what appear to be inadequately built up corners and edges, uneven application of the exterior pebbled finish, and nail holes. You see this as deficiencies. However others recognize immediately this is an example of a distressed look. Your sub, which you no longer have, has been artificially aged which enhances its beauty by paying homage to uniquess. After all, when Jennifer Grey of Dirty Dancing had her nose 'fixed' she lost a substantial amount of popularity not to mention work. I think you may have over valued perfection and under valued imperfection.

You've also made mention that the sub leaks air through the holes where the feet attach as well as one of the caps. Again, you make the error that this is a defect. It should be looked at as a welcome surprise. Kind of like finding Easter Eggs in programs or games. By allowing you to place the sub so that it's front firing, you can experiment with varying the amount of air leaking from the sub by adding or removing the feet. This gives you an enormous amount of control over the sub's output by allowing you to vary or change whether it's sealed or quasi-ported. I must admit, I've never seen quite this degree of sophisticated end user control before.

I'm certain that you'll have no problem finding a sub without these attributes but I rather doubt you'll ever have such a conversation piece as you've returned.

good spin though. It's not crap it's art.
post #34 of 630
Chu Gai, you have just given justification for the continued existence of all the US automakers and every product in the 'As seen on TV' catalog. Good job.
post #35 of 630
I pasted this thread over in the Chase forum as a heads up. Maybe Craig will address this issue for the OP once he's aware of this.

Edit: Someone must have read my post over there, because it's now gone!
post #36 of 630
Looks like it was lit on fire and put out with a bicycle chain.
post #37 of 630
Quote:
Originally Posted by floridapoolboy View Post

I pasted this thread over in the Chase forum as a heads up. Maybe Craig will address this issue for the OP once he's aware of this.

The OP's first post states that he spoke with Craig so I would say he is well aware of this issue. From the pictures of the sub it is quite obvious that it was not shipping damage. For CHT to charge $400.00 shipping for a totally defective product warns me and I'm sure others not to do business with CHT.

Bill
post #38 of 630
Quote:
Originally Posted by Bill Mac View Post

The OP's first post states that he spoke with Craig so I would say he is well aware of this issue. From the pictures of the sub it is quite obvious that it was not shipping damage. For CHT to charge $400.00 shipping for a totally defective product warns me and I'm sure others not to do business with CHT.

Bill

Oh, I know he's aware of the issue. I meant now that he's aware of this thread!
post #39 of 630
Quote:
Originally Posted by jephdood View Post

Looks like it was lit on fire and put out with a bicycle chain.

and, once it gets clear coated it will look real good!
post #40 of 630
Quote:
Originally Posted by floridapoolboy View Post

I pasted this thread over in the Chase forum as a heads up. Maybe Craig will address this issue for the OP once he's aware of this.

Hopefully, now that it has been made public. But seeing how he ignored the emails it is anyones guess. The piss paintings by Warhol looked better than that box.
post #41 of 630
Quote:
Originally Posted by jephdood View Post

looks like it was lit on fire and put out with a bicycle chain.

lmao
post #42 of 630
If you look closely at the two low quality pictures of this sub on the CHT web site, it appears that the fit and finish are poor as well. Look at the alignment of the upper left leg in the bottom facing picture. Does that look improperly aligned like it extends beyond the edge of the cabinet?

I think CHT is about to learn that if you live on these forums that one 'Aw s**t' wipes out all your previous 'Atta boys'.
post #43 of 630
Quote:
Originally Posted by floridapoolboy View Post

Oh, I know he's aware of the issue. I meant now that he's aware of this thread!

I get it now. I'm going to grab a drink and put some popcorn in the microwave then wait for CHT's response. I can't wait for the spin on this one!

Bill
post #44 of 630
Where's ssabripo with that awesome popcorn jpeg.
post #45 of 630
Quote:
Originally Posted by floridapoolboy View Post

I pasted this thread over in the Chase forum as a heads up. Maybe Craig will address this issue for the OP once he's aware of this.

Edit: Someone must have read my post over there, because it's now gone!

That must be a glitch in the server or something. I can't imagine this being done intentionally.
post #46 of 630
Where is the post on the CHT forum?
post #47 of 630
Oops. Nevermind.
post #48 of 630
Well, hopefully the $400 refund for shipping is already in the works. A refund only honored with a severe prodding from the court of public opinion is nearly as bad. It's pretty easy to see the right thing to do here.
post #49 of 630
Quote:
Originally Posted by pimpumd View Post

Where is the post on the CHT forum?

Looks like it got yanked quick-like
post #50 of 630
Quote:
Originally Posted by Tack View Post

Looks like it got yanked quick-like

"I felt a disturbance in the force"!
post #51 of 630
Quote:
Originally Posted by Tack View Post

Looks like it got yanked quick-like

AV123'ism.
post #52 of 630
Quote:
Originally Posted by Chu Gai View Post

That must be a glitch in the server or something. I can't imagine this being done intentionally.

I experienced a bit of deja vu, and when I went back to their forum it was gone. They must have changed something in the matrix........
post #53 of 630
Quote:
Originally Posted by Chu Gai View Post

That must be a glitch in the server or something. I can't imagine this being done intentionally.

UPS strikes again! Damn couriers ...
post #54 of 630
I am not surprise by these type of threads anymore. I've only became interested in home audio gears for the last couple of years but I've already learned NOT TO TRUST A DAMN PERSON/BUSINESSES on here. As such, I will always buy these so-called low priced, high valued item with my american express. They're pretty good at taking care of their customer. Heck, even a couple of people got their $$ back for the MFW-15 debacle through American express.
post #55 of 630
Quote:
Originally Posted by Chu Gai View Post

That must be a glitch in the server or something. I can't imagine this being done intentionally.

Could that server be located in Colorado?

Quote:
Originally Posted by Sepen View Post

AV123'ism.

That thought had crossed my mind as well.

Bill
post #56 of 630
Well I just posted the link to this thread on the CHT forum - how long will it last and will there be a response??
post #57 of 630
Quote:
Originally Posted by Bill Mac View Post

Could that server be located in Colorado?



That thought had crossed my mind as well.

Bill

hahaha....look like someone learned the ways of schifter.....
post #58 of 630
Quote:
Originally Posted by Bill Mac View Post

For CHT to charge $400.00 shipping for a totally defective product....

Totally defective?

It still goes "BOOM" doesn't it?

If the OP could have just put himself in a happy place that he received a free 'distressed' finish he would have been much better off!

I know people that actually pay an upcharge for that sh!t.
post #59 of 630
Good luck cvictorg, Let's see what happens.....tick...tick...
post #60 of 630
Tweak City Audio then Chase Home Theater, whats next?

Bill
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