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New to Me, Old for You Folks: Copy Protection/HDMI Output Blocked Message

post #1 of 8
Thread Starter 
The first shows I tried to record to my NON-hi def VCR/VDR player that is connected to my new High Def TV via Comcast hi-def cable box were simply from network TV (NBC/ABC).

On playback I was shocked to get the "COPY PROTECTION: THE DVI/HDMI OUTPUT IS BLOCKED". Ditto when I tried to record an HBO show (same message, no access).

Until 3 days ago I recorded anything I wanted to VCR and DVR (including Comcast On Demand shows) from my previous (non) hi def TV (but still via Comcast hi-def cable box). No issues at all until the Hi-Def TV was installed with HDMI cords (instead of non HDMI cords).

Calls to Comcast have met with everything from "I never heard of that" to "taping to VCRs/DVRs are technically violations of copyright, you no longer are able to record ANY shows to my VCR" BUT if I use Comcast's extra cost DVR THAT would be fine I could record 2 shows at once!!

Help!! This blindsided me I rely hugely on both time shifting/timer recordings and the extensive use for later viewing onto my non-hi def VCR/DVR on shows. But even basic network shows are being blocked from taping.

I'm guessing to you folks this is an old issue but any fixes, workarounds, suggestions--dumbed down, please!!--will be greatly appreciated.

Thanks,

Michael

[Here or to Temprock@hotmail.com]
post #2 of 8
Pull the HDMI cable and reconnect the TV to the cable box using component video cables and stereo or SPDIF audio cables.

Vern
post #3 of 8
Quote:
Originally Posted by MSAESQ View Post

The first shows I tried to record to my NON-hi def VCR/VDR player that is connected to my new High Def TV via Comcast hi-def cable box were simply from network TV (NBC/ABC).

On playback I was shocked to get the "COPY PROTECTION: THE DVI/HDMI OUTPUT IS BLOCKED". Ditto when I tried to record an HBO show (same message, no access).

You need to give us a bit more information. Please provide brand/model of your "non-hi def VCR/VDR player".

Also, how is it connected to to your DVR... S-video, composite, component video, firewire, HDMI?

Since the DVR only has one HDMI output, I assume you've got your HDTV connected to the DVR using that HDMI connection. So this VCR-like recorder of yours can't be connected by HDMI to the DVR. It must be connected to the DVR in some other way. What is that way?

Or, are you daisy-chaining from the DVR to your recorder via HDMI, and then HDMI again from recorder to HDTV?


Quote:


Until 3 days ago I recorded anything I wanted to VCR and DVR (including Comcast On Demand shows) from my previous (non) hi def TV (but still via Comcast hi-def cable box). No issues at all until the Hi-Def TV was installed with HDMI cords (instead of non HDMI cords).

So now you have a completely different setup... HDTV instead of non-HDTV, and probably DVR now connected to HDTV with HDMI cable instead of non-HDTV connected probably S-video.

But what was the former connection method for your VCR to your DVR (when you had the non-HDTV connected by S-video)? Did you have S-video going from DVR to VCR and then S-video from VCR to non-HDTV?

And again, what now is the cabling arrangement of all of this equipment, now that you have an HDTV?? Are you trying to go HDMI from DVR to your VCR (if it has an HDMI input that would surprise me) and still from VCR to HDTV somehow?

Please... details on equipment (recorder, non-HDTV and HDTV), and details on your cabling schematic... both before (e.g. 4 days ago) and after (e.g. right now, which is producing the current failure) your HDTV acquisition. You obviously changed cabling 3 days ago when your HDTV arrived.

Thanks.
post #4 of 8
Thread Starter 
I will try to fill in some additional information, but realize the very fact that I'm technologically challenged is why I reach out to you guys who are not!!

1. Mr. Dias if I do what you suggested (pull HDMI cable and reconnect the TV to the cable box using component video cable) won't I lose some/most/all of the upgraded TV functionality of my new HDTV (Samsung LED 46" 3D ready Model # 46C 8000)?

I probably regain the capacity to record/timer record all 700+ channels to my VCR/DVR (Toshiba DVR670KU--flawless device but as it now stands with ALL recording capability blocked by Comcast hookup it has been reduced to a player only) but will I lose all the upside of straight Hi-Def TV viewing?

2.Cable Box (which has NOT been changed; same box as before new TV installed) Scientific Atlanta 4250 HDC.

3. Comcast's position still is (after they first say "we never heard of this issue") that to copy/record to MY DVD/VCR is a violation of copyright law.

HOWEVER if I purchase the Comcast DVR capacity (which will require a new cable box) I would be able to record/hold to watch basically everything (though they were unclear about whether I could still timer record/watch HBO and/or On Demand offerings).

Until 4 days ago I could tape any channel Comcast Digital has (all 700+ of them, including anything "On Demand" and HBO, which I subscribe to). Now I can't even tape the Rose Bowl for viewing later tonight because of "Copy Protect HDMI Output Blocked" issue.Every single station blocked from recording to my Toshiba DVR/VCR.

From Mr. Sperber:<"And again, what now is the cabling arrangement of all of this equipment, now that you have an HDTV?? Are you trying to go HDMI from DVR to your VCR (if it has an HDMI input that would surprise me) and still from VCR to HDTV somehow?">

In response Mr. Sperber, the VCR/DVR is one unit. (Comcast did the entire Install without explaining what/how they did it) I am trying to go HDMI from the Cable Box to the TV. That seems to be fine (TV itself work great).In straight TV watch mode it is wonderful.

But (here's where you must cut me some slack!!) I don't care if I record from the Cable Box to the VCR/DVR combo in HD (and also don't care if it gets replayed after recording in HD.

I just want my ability to record everything restored. IF they could connect Cable Box to VCR/DVR (with component?cables) to RECORD everything coming through the Cable Box, then connect the VCR/DVR back to HDTV (with compoent cables) to view everything (in low-def--that's fine) after it is recorded, all would be well.

No one at Comcast has yet assured me this "can" or will be doable.

"Senior Tech" is coming Monday probably ready to "upgrade" me to their DVR option. I don't know how insistent I can be to demand they do what I hired them to do: put in my new HDTV but be sure everything I could be with my old TV and components, I could still do after the new HDTVwas hooked-in.

They never said a word on day of Install about "you will never again be able to record anything, ever, to your (my) DVR/VCR".

Thanks for feedback past and or future.

Happy New Year to everyone.
post #5 of 8
Quote:
Originally Posted by MSAESQ View Post

my new HDTV (Samsung LED 46" 3D ready Model # 46C 8000

my VCR/DVR, Toshiba DVR670KU

Cable Box (which has NOT been changed; same box as before new TV installed) Scientific Atlanta 4250HDC.

Ok, now I know the equipment you have right now.

But you didn't mention what your previous non-HDTV was four days ago, nor how that was cabled to the 4250 STB which has not changed.

Nor did you say what, if anything, was changed in the cabling from 4250 to the Toshiba DVR670, from 4 days ago to today.

The before and after cabling details are CRUCIAL to understanding why things worked before, and why they don't work now. Please provide these details, as best you can.


And as you already know, that SA 4250HDC is just a set top box that provides SD/HD channel tuning capability. It is not their DVR version of the box (probably a SA8300 variant, if the non-DVR is the 4250, meaning you are in a non-Motorola infrastructure area so that you must use Scientific Atlanta equipment).

And as you already know, the 4250 rents for much less than the 8300 DVR would rent for, but then again the 8300 DVR is a DVR, with all that it brings to the table (e.g. the ability to time-shift HD content to hard drive, something you cannot do with your Toshiba recorder which requires tape or DVD... neither of which is HD).

Anyway...


You didn't really provide the details of your wiring diagram, but I'm going to make some guesses...

(a) you do currently have your 4250 STB's digital HDMI output connected to your Samsung HDTV via HDMI cable. This is what you certainly want, and will provide the best possible HDTV picture on your HDTV.

Don't worry about 3D from Comcast yet. I'm not sure the HDMI connector on the 4250 is 3D-capable but for the moment don't worry about it. Let's focus on ordinary channels and getting them recorded on your DVR670.

(b) you probably currently have the 4250 STB connected to your Toshiba DVR670 via either S-video cable or a composite (yellow) video cable, since both of these are analog output available on the 4250.

I can't imagine why using this analog connection from the 4250 to the DVR670 should cause any HDCP "copy protection" shutdown of the 4250.


Now... the kicker: how do you have the DVR670 connected to your Samsung HDTV (which you never had before now)? Is it using the HDMI output of the DVR670, going to a second HDMI input on your Samsung?

You never used HDMI output from the DVR670 before now, because your old non-HDTV didn't have an HDMI input, did it. You probably used S-video (analog) out from the DVR670 to S-video input on your non-HDTV.

Now if you are using HDMI from DVR670 to Samsung I wouldn't have thought this second HDMI (digital) connection to the HDTV would in any way bother the 4250 feeding analog to the DVR670 (along with the 4250 feeding digital via HDMI to the Samsung). So for the moment, I have no explanation or solution for you yet.


Please provide the specific missing details about before and after cabling... what was it 4 days ago, and what is it now, between all three boxes.

Thanks. We'll get to the bottom of this yet.
post #6 of 8
Thread Starter 
Please forgive the constant Thank Yous, but I cannot thank you enough for the time you have taken to try to help me.

For now all I can do is print out this Thread and try to get to my Install to try to answer some of your questions. The prob is that today is the Eagles/Cowboys game (time online limited for me) which I will watch LIVE (no taping needed) in High Def!!!

Comcast is coming on January 3rd but of course I am not optimistic. At a minimum I will get back on here Monday or Tuesday with "the latest". Notice I did not say get back on here with an "all's good" update!!

What I may do when Comcast gets here is to read your questions to him word-for-word so that I will be precise and finally give you accurate before/after information.

Again thanks to all.

My areas of expertise are national league baseball, rock-and-roll and tax law (now there's a triple play!!) so if any of you need bets resolved in any of those fields I hope to be as helpful as you have been to me.

TY Mr. Sperber. For now I'm printing out this Thread.

Happy New Year.
post #7 of 8
Thread Starter 
Comcast tech came out today. He was awesome.

Thanks to advice I got from you guys here, I was able to at least "frame" the question: can you hook up my Comcast Digital Box to my Standalone Toshiba DVR/VCR combo using non-HDMI (component) cords so I will be able to record/timer record any damn channel (800+ now) that comes through the Comcast box?

He said "absolutely". He used the rca cords, did the new connect and road tested a taping. Seems to work fine, can now record. The bad news is he said I no longer will be able to watch one channel and Tape another with my signal splitter (A/B switch).

Timer record will be fine except if I try to timer record where I want to change the Station being recorded (multiple programs to be recorded) It will record only what the Cable Box is set to.

[I showed him the previous Copy Protect Output Blocked Error Message and he too seemed surprised by it, but he said he thinks Comcast/the networks and every one else that feels it has a proprietary interest of any kind in any media is trying to make recordings to VCRs/DVRs almost impossible to do.

I'm surprised that if true that this is not a big consumer issue because many of us have purchased and used these devices for personal use only--not abused the content--and the functionality may eventually be greatly compromised or eliminated]

I asked him about "@Internet TV" (an upgraded function of my Samsung TV) via a wireless router and surprisingly he knew little about that. But he helped me patiently and expertly do what I needed done: to be able to record shows to my VCR/DVR.

Nothing but kudos to you folks and (finally) to big bad old Comcast.

Thanks to all again.
post #8 of 8
Quote:
Originally Posted by MSAESQ View Post

He said "absolutely". He used the rca cords, did the new connect and road tested a taping. Seems to work fine, can now record.

We would have been glad to provide similar instructions and guidance, if only you'd told us what your previous and current cabling was... both last week before your HDTV install (when you said you WERE able to do what you wanted with your SA4250 STB and Toshiba DVR670 cabled together in some still un-named way, and presumably both feeding your till un-named non-HDTV in some still un-named method) and now this week ever since you got your Samsung HDTV installed. You never did provide the answers to those questions.

Analog (i.r. RCA) non-digital cables are the standard way for A/V devices to be connected together. Your Toshiba DVR670 only has composite and S-video video analog connections, so I can't think of any other way your SA4250 could have fed it except this way (along with L/R-stereo red/white RCA cables for audio). It does not have any digital A/V input (e.g component video) for HD, so it can only accept 4:3 SD analog A/V input from the SA4250. You HAD to be using this connection method.

In my opinion, there's no way using this analog S-video/RCA connection method from SA4250 to DVR670 should have had any negative effect on your ability to use HDMI connection from SA4250 to your new Samsung HDTV. And you should absolutely have been able to watch 16:9 HDTV content on the Samsung while simultaneously recording that same program (probably in letterboxed 4:3 downconverted 480i SD form) to your DVR/VCR gizmo.

If your recording showed an "HDCP error" message, I wonder if the problem at that moment was really between the DVR670 and the Samsung for some reason, and you were just seeing the message on your recording as well (which is doing nothing but duplicating what is going out the primary HDMI output to your HDTV, just letterboxed and downconverted).

Anyway, I'm glad the Comcast guy was able to connect things so that it now "works" again as you want.


Quote:


The bad news is he said I no longer will be able to watch one channel and Tape another with my signal splitter (A/B switch).

Timer record will be fine except if I try to timer record where I want to change the Station being recorded (multiple programs to be recorded) It will record only what the Cable Box is set to.

That's because that's the way it works.

If you are "taping" from the SA4250, using analog A/V connections out of the SA4250 to the DVR670 (i.e. ideally, using S-video cable for video and L/R-stereo red/white RCA cable for audio) then you are wired to do exactly what is happening: whatever you are actually watching (i.e. using the tuner on the SA4250 to feed the Samsung HDTV via HDMI) is exactly what will be duplicated out over the analog outputs to your DVR670. Your DVR670 is set to "line input", and that line signal is fed from the SA4250 from whatever it is currently tuned to.

That's the way it works... when feeding "line output" of the SA4250 to "line input" of the DVR670.

However... if you really do want to "watch one thing while recording another" (at least for available non-protected non-encrypted off-air local network channels like CBS, NBC, ABC, FOX, MyTV and CW) you CAN do that if you want to... even if the Comcast guy didn't know how.

You say you have a splitter? Well, connect your wall coax from Comcast to the input of the splitter. Send one output of the splitter to the cable-input of the SA4250. now you have things just like they are right now.

Take the other output of the splitter and connect it to the RF-coax input of your DVR670, which also includes its own ATSC/QAM digital tuner for RF-coax input. This is NOT the line-input (i.e. S-video, direct from the the analog output of the SA4250) you're using right now, which is "slaving" the DVR670 to the SA4250 and forcing you to record only what you're watching on the SA4250 at that moment.

Instead, when you want to record something else from OTA networks (via the new RF-coax input) you would switch the DVR670 from its "line input" as source signal to "RF-coax input" as source signal. Then you would use the digital QAM tuner that the DVR670 has, to tune to whatever unprotected non-encrypted local network channel you want to record... directly from that coax connection which is completely independent of what you're watching at that very moment on the SA4250 and Samsung HDTV.

You'd of course first need to set up your DVR670's QAM tuner, to scan for the digital channels coming into it via the split coax feed so that it knows where NBC, CBS, etc. are. The digital channel numbers aren't necessarily obvious but the QAM tuner in that box will find them, and they MUST be unprotected and non-encrypted by edict from the FCC and federal law.

This should work.

So if you really want "record one thing on the DVR670 off of local networks while simultaneously watching anything else you want on the Samsung HDTV (which might be different from what's recording from local network on the DVR670 at that moment from the split-coax) on your HDTV fed directly from the SA4250" via HDMI, splitting your coax like I describe and connecting things as I describe and setting the DVR670 for its timer recording like I describe will do the trick.

Note that you will NOT be able to record protected encrypted channels (pretty much everything other than local networks, very possibly) using this coax/QAM method. Those channels are NOT tunable on the DVR670. For recording those protected encrypted channels you still will be forced to use the line-input (S-video from SA4250) source on the DVR670, and you will have to be recording what you are currently watching on the Samsung HDTV at that moment.

Of course you don't actually have to be watching HDTV during these "protected" recording moments. The HDTV can be powered off. The SA4250 will simply be powered on and tuned to the channel you want to record, if you are recording a protected encrypted channel via S-video to the DVR670.

But if you wanted to record anything from local OTA networks, then the SA4250 doesn't even need to be powered on. The DVR670 will do it all by itself, waking up, tuning to the QAM channel you set, and recording... all from the coax split input (having nothing to do with the line-input S-video feed from the SA4250).


That's my suggestion, if you really do want to "watch one thing on Samsung HDTV from SA4250 via HDMI, while independently recording a local network channel on the DVR670 via split-coax".
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