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Cracked 63" Plasma -- Any guess on costs to fix?

post #1 of 50
Thread Starter 
Kids just put a shoe through my 2-week old Samsun PN63C8000.

It is cracked, big-time. No picture.

Paid $3200 dollars for it. Any guesses as to what it is going to cost me to fix it?
post #2 of 50
Ouch. Checked if your home insurance covers it?
post #3 of 50
Thread Starter 
Not yet (being New Years day and all).

But I have a $1000 deductible, and a fear of unnecessary claims causing me to lose my homeowners insurance. Am I willing to risk not having coverage over $2200 claim from State Farm?
post #4 of 50
Quote:
Originally Posted by Squeak View Post

Kids just put a shoe through my 2-week old Samsung PN63C8000. It is cracked, big-time. No picture. Paid $3200 dollars for it. Any guesses as to what it is going to cost me to fix it?

Boy there are a lot of these threads over the past year where kids have thrown something at the TV and broke the screen.

My guess would be $2,000 to $2,500 to replace the panel, and hope that the sudden panel failure didn't also cause a few related video boards to short out. You'll have to have it diagnosed by an authorized Samsung technician to be sure.

Did you happen to buy it using a credit card that offers accidental damage coverage on recent purchases?
post #5 of 50
Thread Starter 
Pretty sure not...bought it on the Best Buy credit card to get the 3 years same as cash deal.
post #6 of 50
Quote:
Originally Posted by Squeak View Post

Pretty sure not...bought it on the Best Buy credit card to get the 3 years same as cash deal.

Bummer. Does the kid have a college fund you can raid?
post #7 of 50
Quote:
Originally Posted by RandyWalters View Post

Bummer. Does the kid have a college fund you can raid?

yeah, doesn't sound like the kid is college material
post #8 of 50
Thread Starter 
Quote:
Originally Posted by dm145 View Post

yeah, doesn't sound like the kid is college material

Excuse me???

It is a flipping 7 and 4 year old fighting over a dress-up shoe. They were playing tug of war with it, and one let go. Hence the flying shoe.
post #9 of 50
Quote:
Originally Posted by Squeak View Post

Excuse me???

It is a flipping 7 and 4 year old fighting over a dress-up shoe. They were playing tug of war with it, and one let go. Hence the flying shoe.

If you can afford a 63" plasma, your kids shouldn't have to share shoes.
post #10 of 50
Quote:
Originally Posted by Squeak View Post

Excuse me???

It is a flipping 7 and 4 year old fighting over a dress-up shoe. They were playing tug of war with it, and one let go. Hence the flying shoe.

Dude chill out, he was just making a joke....
post #11 of 50
Thread Starter 
Quote:
Originally Posted by RandyWalters View Post
My guess would be $2,000 to $2,500 to replace the panel, and hope that the sudden panel failure didn't also cause a few related video boards to short out. You'll have to have it diagnosed by an authorized Samsung technician to be sure.
Nice guess. That is exactly what the local Authorized technician said. Plus, they have never ordered or repaired a 3D panel, so they were unsure of the actual costs.

Guess I am going to wait until I can find an 8000 in clearance for around $2500, or maybe a 7000 for $2000.
post #12 of 50
Did you keep the box?
post #13 of 50
You need a man cave, a locked man cave.
post #14 of 50
Quote:
Originally Posted by RandyWalters View Post
Boy there are a lot of these threads over the past year where kids have thrown something at the TV and broke the screen.
Given the lack of discipline these days with kids, it's not surprising.
post #15 of 50
I guess I haven't been hanging out much. This is the first post I've ever seen with kids actually cracking the glass. If my four year old did that she wouldn't be able to sit down for a week.

Anyways, I'd call and get a quote from a repair place, but it might not be worth it and you'll never know if your panel will ever be the same. You might try your credit card company.

If you have an insurance Agent, talk to them about the claim. But you aren't going to get cancelled because you have a $2,200 claim. It's doubtful that your insurance will even go up as a result. Now if your house burnt to the ground because of a short caused by the aforementioned shoe going through the TV, well then they might not renew your insurance.

good luck.
post #16 of 50
Quote:
Originally Posted by agogley View Post

If you have an insurance Agent, talk to them about the claim. But you aren't going to get cancelled because you have a $2,200 claim. It's doubtful that your insurance will even go up as a result. Now if your house burnt to the ground because of a short caused by the aforementioned shoe going through the TV, well then they might not renew your insurance.

good luck.

Wrong.

Any claim against your home owner's policy gets logged into the CLUE database which is pinned to your house. Your premiums may not go up as a result of this claim but it is a registered claim against your policy none the less and should be considered carefully as one would with regular auto insurance. There have been issues where multiple claims have been registered under a home owner's policy resulting in the insurance company in question denying renewal. And if you thought insurance was outrageous if you are dropped from your auto insurance carrier, you'll be in for a treat with home owner's. There has also been cases where closing/settlement on a house was at issue due to the claims history on a CLUE report.
post #17 of 50
With all due respect, WonHung, a single claim will not raise your rates or cause your insurance company to drop you. I live in Houston, TX and know lots of people who have had serious claims due to hurricanes, hailstorms, etc. They had entire roofs replaced. Insurance rates simply do no increase because of a single claim.

Technically, an insurance company can NOT raise your rates because of a single claim and they certainly will not drop you because of a $2,200 claim (although they can take away any "claim-free" discount you might have had). While its true that multiple claims might affect you pretty drasctically, you have to judge whether you consider multiple claims a legitimate future risk. As far as closing on a house, it's not so much that you have multiple claims as to what those claims are for.

BTW, this probably is a moot issue as I sincerely doubt his homeowner's coverage would cover "accidental damage" of this type anyways. Most companies specifically exclude it in the H03 docs. But as I said before, I would talk to my insurance Agent who could answer these questions specifically.

http://www.moneycrashers.com/filing-...-your-premium/

If you aren't going to file a claim for anything under $X, which in this case, is obviously $4,000, you might think about raising your deductible and saving some money.
post #18 of 50
Quote:
Originally Posted by agogley View Post

With all due respect, WonHung, a single claim will not raise your rates or cause your insurance company to drop you. I live in Houston, TX and know lots of people who have had serious claims due to hurricanes, hailstorms, etc. They had entire roofs replaced. Insurance rates simply do no increase because of a single claim.

Technically, an insurance company can NOT raise your rates because of a single claim and they certainly will not drop you because of a $2,200 claim (although they can take away any "claim-free" discount you might have had). While its true that multiple claims might affect you pretty drasctically, you have to judge whether you consider multiple claims a legitimate future risk. As far as closing on a house, it's not so much that you have multiple claims as to what those claims are for.

BTW, this probably is a moot issue as I sincerely doubt his homeowner's coverage would cover "accidental damage" of this type anyways. Most companies specifically exclude it in the H03 docs. But as I said before, I would talk to my insurance Agent who could answer these questions specifically.

http://www.moneycrashers.com/filing-...-your-premium/

If you aren't going to file a claim for anything under $X, which in this case, is obviously $4,000, you might think about raising your deductible and saving some money.

That's fine if you have a clean claims history and expect that you won't file a claim in the future.

Me personally, I would rather save my home owner's insurance for big catastrophic issues such as the ones you've listed. The impression you and others give on here that home owner's is a free piggy bank to cover these types are incidents without possible consequences is where I have issues.

With the numerous numbers of threads concerning cracked screens due to objects hurled at them, it's amazing people are not spending the money to buy a huge piece of mind in the form of a screen protector like these: http://www.thescreenprotector.com/index.html .
post #19 of 50
FWIW more than a few years back my 3 year old daughter took a soft nerf-style dora the explorer bat to my 46" Sony XBR LCD tv (was top of the line at the time). I think I even posted a picture of it here....

I have some of the best insurance (at least IMO) with USAA and they couldn't do anything.

Keep reminding yourself its just a possession and one day you will look back at it and laugh.

Jason
post #20 of 50
one option is to sell it for parts or sell the parts to a tv technician or ebay im pretty sure you can sell the boards for good money....at least you can get some of your money back from that.
post #21 of 50
As I had mentioned in a previous thread, I do not understand why people have expensive TVs around children. It's like having bulls in a china shop.

This thread might give ideas on child-proofing a TV. Or, it may be best to find a large older CRT that is usually found inexpensively or free on Craigslist until the children are older and more responsible.
post #22 of 50
Quote:
Originally Posted by tomwil View Post

As I had mentioned in a previous thread, I do not understand why people have expensive TVs around children. It's like having bulls in a china shop.

This thread might give ideas on child-proofing a TV. Or, it may be best to find a large older CRT that is usually found inexpensively or free on Craigslist until the children are older and more responsible.

Because we have kids we aren't aloud to have nice things? Sound like the logic of someone without kids. I have a 15 month old that loves my 3k c8000, I find myself telling her no don't touch all day. She has yet to come close to breaking it, just a lot of fingerprints. Kids will be kids, this guy's incident just plain bad luck n could happen to anyone. I read a thread a few days back where a guys wife busted the TV by throwing a shoe in the room. With your logic you can have your stuff but keep it locked away from everyone.
post #23 of 50
Thread Starter 
Quote:
Originally Posted by WonHung View Post

That's fine if you have a clean claims history and expect that you won't file a claim in the future.

Me personally, I would rather save my home owner's insurance for big catastrophic issues such as the ones you've listed. The impression you and others give on here that home owner's is a free piggy bank to cover these types are incidents without possible consequences is where I have issues.
.

My thoughts exactly.


Quote:
Originally Posted by tomwil View Post

As I had mentioned in a previous thread, I do not understand why people have expensive TVs around children. It's like having bulls in a china shop.

Well, I had a 50" Plasma in that spot for 4 years without issue -- never dawned on me. Heck, if the kids had done this a month ago, just would have been like "Oh, well, time to go buy that new one now!".

It is, what it is I guess. I will now enforce no roughhouse around it when I get the replacement. Huge basement for them to play, they don't need to do it right in front of it anymore.

Now, to share the pictures:






LL
LL
LL
post #24 of 50
the dude is asking what it might cost him to fix his tv, why the hell are people teaching him how to be a parent?
post #25 of 50
this makes me think there is and will be a market for gorilla glass plasmas if they ever sell it manufactures. I would gladly pay a premium for an unbreakable glass on a plasma.
http://www.youtube.com/watch?v=dCYTn5ITux4
post #26 of 50
Wall mounting the TV helps reduce the chance of kid damage.
post #27 of 50
Quote:
Originally Posted by tooriski View Post

the dude is asking what it might cost him to fix his tv, why the hell are people teaching him how to be a parent?

It happens every time someone posts that their children broke their TV. I never had children but even i know that kids will be kids and sometimes things nearby get damaged. We only hear about the damaged TVs here on AVS, but kids also damage other stuff like windows and china and furniture and appliances and cars and other things far more expensive than a TV. Sometimes little kids burn down the whole house.

The good thing is that it was only a flying shoe that cracked the glass, not the little girl's hands or face
post #28 of 50
Quote:
Originally Posted by Servicetech571 View Post

Wall mounting the TV helps reduce the chance of kid damage.

Not if you have taller kids
post #29 of 50
Quote:
Originally Posted by WonHung View Post

That's fine if you have a clean claims history and expect that you won't file a claim in the future.

Me personally, I would rather save my home owner's insurance for big catastrophic issues such as the ones you've listed. The impression you and others give on here that home owner's is a free piggy bank to cover these types are incidents without possible consequences is where I have issues.

With the numerous numbers of threads concerning cracked screens due to objects hurled at them, it's amazing people are not spending the money to buy a huge piece of mind in the form of a screen protector like these: http://www.thescreenprotector.com/index.html .

I didn't describe it as a "piggy bank." But what you and others claim is that any little claim will drive up your insurance. That's simply not true. It's not even true with car insurance (and I know that from personal experience). You'd have to have a pretty significant claims history to affect you (except for dog bites, mold, and a couple other things). It's simply a myth that insurance companies love to perpetuate to keep people from filing legitimate claims. And finally, I did say to talk to the insurance agent, whose existence is justified by answering these questions.

With respect to the screen protectors, I'd really have to see one in person to make a decision on that. It seems to me that you could buy insurance coverage for the set for the price of that protector.
post #30 of 50
Quote:
Originally Posted by talman View Post

FWIW more than a few years back my 3 year old daughter took a soft nerf-style dora the explorer bat to my 46" Sony XBR LCD tv (was top of the line at the time). I think I even posted a picture of it here....

I have some of the best insurance (at least IMO) with USAA and they couldn't do anything.

Keep reminding yourself its just a possession and one day you will look back at it and laugh.

Jason

Yes, the issue isn't the quality of the carrier. The issue is that most insurance specifically disqualifies damage caused by an accident such as the one described in this thread. (read your H03 document). So like I said, even if this guy wanted to file a claim, it's probably not something the insurance company would cover. Although, I would ask my Agent...but that's just me.
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