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Official Moxi Hard Drive Replacement Thread - Page 10

post #271 of 490
yes it will. try it and report back if it say 30% after clone to 1tb.
post #272 of 490
Quote:
Originally Posted by SciTech View Post

Hi Duck05:

Sounds like your drive is starting to fail.

I have 2 Two-Tuner Moxi's and just replaced both units with Western Digital AV-GP 1TB drives (Model WD10EURX) purchased from Amazon for around $85.00 each.

After you purchase your new drive, follow the instructions posted by Giomania or miked1960 (Post #222) to complete your installation. It's a pretty simple procedure..

Good luck!
Received the HDD today (same model you reference); took about 10 minutes to pull out the original 500GB and put the new 1TB WD in.... Followed the FFP process and was up and running in about 1 hour total.

Thanks!!!!!!!
post #273 of 490
The cloning software called G4L (Ghost 4 Linux) will not clone form a 2tb HD to a 1 tb HD? I tried it and failed. G4L also warns that cloning will not work when cloning from a smaller HD to a larger HD.
post #274 of 490
my fault for steering you in the wrong way and stating you can clone from larger to smaller hard drive. However, i know for a fact that i can clone from smaller to larger hdd because i did it successful recently but of course the new hdd uses the same space as the smaller hard drive. a ffp must be done to take advantage of all the space or if you just want to start over and use a 1tb hdd.
Edited by dz2k - 2/19/13 at 8:11pm
post #275 of 490
It has been a week now using the replacement HDD (went with the WD10EURX 1TB). Recreating the list of recordings took a while (not sure the cloning idea is for me or not).

Occasioanlly during playback we are seeing skips and loops for a few seconds on some recordings. Seems to be shows that were recorded when all 3 tuners were being used to record (but not consistent).

Will monitor this and report if it continues.

I read above a few similar reports but not with this model.
post #276 of 490
thats unfortunate. i wouldnt clone a drive thats exhibiting issues and would probably swap the drive for a different model before its too late. the reason i will likely clone is so that i dont have to go thru the dreaded process of Recreating the list of recordings.
post #277 of 490
Have seen the same behavior now with the other Moxi and now suspect it is either Comcast or the broadcasting station since we figured out it is only shows from the same source (so far)...... For now the new HDD is not the prime suspect.... (but will remain a "person of interest" until the mystery is solved.. .smile.gif
post #278 of 490
Quote:
Originally Posted by dz2k View Post

are we thinking that the internal drive can be put in a raid 1 enclosure and when the original hdd dies..all of the recorded programs, season programs, etc. will be ready to go on the secondary hdd? i've always clone the drive but i end up just keeping it in storage. by the time the original hdd dies, i have to get the hdd out of storage and start over with the recordings, season programs, etc. i would love to avoid this step so if these Startechs are granting you luck..i may have to try also. can you give a model no? thanks.

I just completed doing a RAID 1 conversion for the internal drive on my two tuner Moxi with a Cool Drives SiL57x4 based two drive external enclosure. My internal drive is just over two years old, a Seagate Pipeline 500gb, same model as original which had failed. I had 3 spontaneous restarts in one week. Including one restart that took three “checking hard drive” cycles to complete. I was predicting an eminent failure.

I use a Cool Drives two drive RAID enclosure with 2tb drives for the Moxi external drive. I had a second Cool Drives enclosure from my media center, which was replaced with a 4 drive RAID 5 system. I ordered two WD Black 500 gb drives from Newegg ($64 each on sale last week).

I placed the old Seagate in the array, set the config switches to RAID 1, the manufacturer calls it SAFE mode, then cycled on power and pressed “set up” on the enclosure. This tells the RAID box to configure a RAID 1 array. The key feature here is that this does not erase the current data on the drive. Then I hot plugged a new 500 gb WD drive in the second slot. Within about 3 min the enclosure started a rebuild of the array by copying the old Seagate to the new WD. The rebuild took about 5 hours. This was all standalone, with the array disconnected from the Moxi.

When this completed I connected the array to the Moxi mother board with a SATA to eSATA cable. I currently have the Moxi cover adrift to route the cable out of the Moxi. Then powered on the Moxi. It completed the boot and was running fine with all saved recording lists and programs that were originally on the internal drive.

To be real bold, I then hot pulled the old Seagate out of the array, plugged in the second new WD drive and a rebuild started again. The TV channel I was watching didn’t even blink. The rebuild onto the second new drive took about 6.5 hours, due to the disk writes taking place as the Moxi was continuously running during the rebuild.


** Feb 22 update: After a week of operation I have found that when two recordings are in process, one on the external drive and one on the internal, and a prerecorded show is being watched from the internal, and a rewind/backspace is performed, the Moxi will occasionally hang (stopping both recordings and the playback) for 10 or more seconds. Everything continues after the hang. This is fairly easy to reproduce.

If the playback is on the external drive there is no hang. I have not been able to cause all functions to go to the internal drive to test that. I assume it would show the same issue.
This is also with a 30" SATA to eSATA cable. I am going to try a shorter cable.
Edited by Robert Duncan - 2/25/13 at 7:59am
post #279 of 490
Wow...... Impressive......
post #280 of 490
I found this thread because my Moxi died last week. Based off other posts I went with the Western Digital WD10EURX and it successfully installed. Working great so far, just need to load it back up with shows.
post #281 of 490
Hi,

I have a 3 tuner Moxi which is 2 1/2 years old and which still has the original HD in it which came with the machine. Because of it's age, I have decided that it's time to do something about the HD, either by replacing the internal drive or adding an external drive (or both). I want to be prepared for what is probably a soon approaching end of the life for the existing HD and having some extra capacity on a new drive would be nice as well. I have read through this entire thread but it has gotten so large and contains so much good info that it's hard to sift through it at times. One of the most important pieces of information I think I have gleaned from the thread is that the Moxi is REALLY, REALLY finicky about what hard drives it will accept. Right now, it appears that the best choice is the Western Digital WD10EURX 1TB drive.

The one question that I have at this point is about replacing the internal hard drive. Early in this thread there seemed to be a number of comments and concerned about the fact that if one opened up the unit themselves (in order to replace or work with the internal hard drive), Moxi would have a cow, ex-communicate you and do all kinds of other nasty stuff. Now, in the later parts of the thread, it is clear that many people now routinely clone and/or replace their own internal hard drives. Obviously, the issue of Moxi becoming upset at a user opening up their own box no longer seems to be any problem. Is this true? I would hate to close any doors with Moxi if at some point in the future I would need to have them repair some other component of the machine.
post #282 of 490
Thank you to everyone that has participated in this thread!

I just completed replacing my Seagate Pipeline with a WD WD10EURX drive, and it's working flawlessly.


Robert Duncan, is this the RAID case you used?

http://www.cooldrives.com/index.php/twodrsaiirac.html
post #283 of 490
if you replace it, moxi will eventually see that and stop support/repairs for that box. i wouldnt replace it unless its giving you problems.
post #284 of 490
The Pipeline was quite dead (would hang at "MOXI is checking your hard drive", and I didn't want to pay and wait for Moxi to replace it.

The nice thing is that it downloaded most of my account info from the web, and I didn't have any cablecard problems - I got all my channels back. I lost all my programming though, but luckily I had written them all down before the drive went completely.

Just for grins, I'm using SeaTools for DOS to see if I can use it to recover the drive. Its finding and fixing bucketloads of errors, but I don't have high hopes that the data will be intact. Once it's done, I'm going to plug it into the external port and see what the MOXI thinks of it.
post #285 of 490
i dont trust that original seagate drive for any of my data. i wonder if we could send it to seagate under warranty?! i think someone mentioned that.
post #286 of 490
Quote:
Originally Posted by dz2k View Post

i dont trust that original seagate drive for any of my data. i wonder if we could send it to seagate under warranty?! i think someone mentioned that.

When I tried that, Seagate said it was an OEM drive and I had to go through the OEM for replacement.
post #287 of 490
Quote:
Originally Posted by schmealhawk View Post

I found this thread because my Moxi died last week. Based off other posts I went with the Western Digital WD10EURX and it successfully installed. Working great so far, just need to load it back up with shows.
Great thread it is indeed..... I am very pleased with all the help and my experience matches yours (down to the same WD drive). These folks are collectively a wonderful group of enthusastic owners and hobbyists.

The Moxi, while seemingly "outdated", is still a good PVR with better than most features and operability functions...... Which is why I have 2.....(and a Mate).
post #288 of 490
Quote:
Originally Posted by SeattleSuburbia View Post

When I tried that, Seagate said it was an OEM drive and I had to go through the OEM for replacement.

Yeah - I tried that too on Seagate's warranty check page.

What I think is funny is that I've had SeaTools running on this drive now for 5 passes. Every pass it finds 100 errors, and then prompts me to fix the errors & I do that. Even with over 500 errors fixed now, SMART still has not tripped (reported the drive bad). Running my 6th pass now...
post #289 of 490
Quote:
Originally Posted by Scott_111 View Post

Hi,

I have a 3 tuner Moxi which is 2 1/2 years old and which still has the original HD in it which came with the machine. Because of it's age, I have decided that it's time to do something about the HD, either by replacing the internal drive or adding an external drive (or both). I want to be prepared for what is probably a soon approaching end of the life for the existing HD and having some extra capacity on a new drive would be nice as well. I have read through this entire thread but it has gotten so large and contains so much good info that it's hard to sift through it at times. One of the most important pieces of information I think I have gleaned from the thread is that the Moxi is REALLY, REALLY finicky about what hard drives it will accept. Right now, it appears that the best choice is the Western Digital WD10EURX 1TB drive.

The one question that I have at this point is about replacing the internal hard drive. Early in this thread there seemed to be a number of comments and concerned about the fact that if one opened up the unit themselves (in order to replace or work with the internal hard drive), Moxi would have a cow, ex-communicate you and do all kinds of other nasty stuff. Now, in the later parts of the thread, it is clear that many people now routinely clone and/or replace their own internal hard drives. Obviously, the issue of Moxi becoming upset at a user opening up their own box no longer seems to be any problem. Is this true? I would hate to close any doors with Moxi if at some point in the future I would need to have them repair some other component of the machine.
My "2 cents" is Arris will take your money if overall the business is worth it to them. Last year's "scare" of having the guide service dropped is still a very real, near future potential challenge.

Arris dropped the retail Moxi in favor of building rental units for the cable providers - a much more sustainable business than the "pay once" model of our Moxi's. We will NEVER see any future enhancements to the software and will be lucky to retain guide service for any length of time (a third party would need to step up and for a "fee" might keep us loyal owners going a while longer - if Arris would allow it).

I purchased my original Moxi and Mate direct and obtained a second, used unit off of eBay last year (and it is in great shape, thanks to someone who took real good care of it) and right now with a new WD HDD am good for I hope 2 years or more.....
post #290 of 490
Quote:
Originally Posted by SeattleSuburbia View Post

When I tried that, Seagate said it was an OEM drive and I had to go through the OEM for replacement.
wow, that sux. im not going that route then. they shouldve made a better hard drive..period. tivo still has lifetime warranty standard def boxes in existence from 2005. the hdd in my mom box lasted 6yrs before taking the plunge and there is also something wrong with live tv displaying..arghh. of course, if you buy a tivo box now they want the $15/mo or lifetime one time charge on top of the charge for equipment itself. anyway, my concern is that arris bought moxi but then december last year also purchased motorola set top boxes for tv amongst other things. i hate the old plain sd guide and the boring menus on motorola boxes so hopefully they'll trash those...lol.
Edited by dz2k - 2/24/13 at 5:05pm
post #291 of 490
Quote:
Originally Posted by Laserbait View Post

Thank you to everyone that has participated in this thread!

I just completed replacing my Seagate Pipeline with a WD WD10EURX drive, and it's working flawlessly.


Robert Duncan, is this the RAID case you used?

http://www.cooldrives.com/index.php/twodrsaiirac.html

Yes it is. The fans on two of these enclosures failed in about a year. I dismantled both units and hung a super quiet 40mm fan off the back side. This has been great for the last 9 months.

BTW, see my update to my post about using these as an "internal" drive outside the cabinet.
post #292 of 490
Thanks Robert,

If I read that correctly, you have an internal drive, as well as 2 drives (mirrored) external, correct?



This is what I was thinking of doing:
  1. Take the WD WD10EURX drive out of my Moxi, and put it into the Cooldrives W5744-RENE
  2. Place another WD WD10EURX drive into the W5744-RENE, and mirror them.
  3. In the Moxi, move the eSATA connector from SATA port 1 to SATA port 0.
  4. Connect an eSATA cable between the Moxi and the W5744-RENE.
  5. Power on the Moxi.



Do you think that would work well?
post #293 of 490
Quote:
Originally Posted by Laserbait View Post

Thanks Robert,

If I read that correctly, you have an internal drive, as well as 2 drives (mirrored) external, correct?



This is what I was thinking of doing:
  1. Take the WD WD10EURX drive out of my Moxi, and put it into the Cooldrives W5744-RENE
  2. Place another WD WD10EURX drive into the W5744-RENE, and mirror them.
  3. In the Moxi, move the eSATA connector from SATA port 1 to SATA port 0.
  4. Connect an eSATA cable between the Moxi and the W5744-RENE.
  5. Power on the Moxi.



Do you think that would work well?

Actually No. It looks like this SiL5744 based RAID controller does not work with the internal SATA port on the Moxi. It works well on the external eSATA port.

I have ordered a JMB390 based controller board and I am going to lash that up to the internal port on my Moxi. I expect it will take about a week to get the part and set it up.
post #294 of 490
great thread. and read thru most of it. Have a moxi 3 tuner. Hard drive failed for second time. Less than a year ago got a refurbished unit from moxi for the $249 fee, now drive is dead again.

Bought and installed the seagate SV35 1000Gb hard drive. Have tried numerous times to load the moxi software using the upload instructions on this site, but can never get to the Welcome to Moxi screen to begin the recovery process. The moxi screen goes blank for about 4 seconds after i reset and hold down the buttons, then comes back on and does blink once at about the 15 second mark, but then comes back on and stays on indefinitely never getting to the welcome screen.

I keep thinking I am missing something or timing it wrong. Would greatly appreciate any insights to get thru this process.

Thanks for any help or advice you can give.
post #295 of 490
Hi
I am sorry if this question has been asked before, I have tried to read through as best I could, but if anyone could help me out I would really appreciate it.

I own a moxi stand alone unit. I am looking to expand the storage on it by adding an external HD and I got the WD AV-GP 2TB AV Hard Drive, Model WD20EURS and I was planning on putting this in a single hard drive enclosure and connecting it by eSata cable.
Does anyone know if this will work and/or does anyone have any other recommendations for doing something like this.

Thanks
Nicky
post #296 of 490
Quote:
Originally Posted by Nesko View Post

great thread. and read thru most of it. Have a moxi 3 tuner. Hard drive failed for second time. Less than a year ago got a refurbished unit from moxi for the $249 fee, now drive is dead again.

Bought and installed the seagate SV35 1000Gb hard drive. Have tried numerous times to load the moxi software using the upload instructions on this site, but can never get to the Welcome to Moxi screen to begin the recovery process. The moxi screen goes blank for about 4 seconds after i reset and hold down the buttons, then comes back on and does blink once at about the 15 second mark, but then comes back on and stays on indefinitely never getting to the welcome screen.

I keep thinking I am missing something or timing it wrong. Would greatly appreciate any insights to get thru this process.

Thanks for any help or advice you can give.

you may have to connect moxi directly up to your internet modem. most people dont have to do this step but some do. also, just make sure you are holding all 4 buttons down at the same time.
post #297 of 490
Quote:
Originally Posted by Nesko View Post

great thread. and read thru most of it. Have a moxi 3 tuner. Hard drive failed for second time. Less than a year ago got a refurbished unit from moxi for the $249 fee, now drive is dead again.

Bought and installed the seagate SV35 1000Gb hard drive. Have tried numerous times to load the moxi software using the upload instructions on this site, but can never get to the Welcome to Moxi screen to begin the recovery process. The moxi screen goes blank for about 4 seconds after i reset and hold down the buttons, then comes back on and does blink once at about the 15 second mark, but then comes back on and stays on indefinitely never getting to the welcome screen.

I keep thinking I am missing something or timing it wrong. Would greatly appreciate any insights to get thru this process.

Thanks for any help or advice you can give.


I used a 7/8" socket to hold down all 4 buttons at the same time because I was having a problem just using my fingers. It took me jut 2 times to get it after that. Also, you may need to bypass your router. I have a Dlink DIR645 router, and it worked fine through that.
post #298 of 490
Quote:
Originally Posted by Nesko View Post

great thread. and read thru most of it. Have a moxi 3 tuner. Hard drive failed for second time. Less than a year ago got a refurbished unit from moxi for the $249 fee, now drive is dead again.

Bought and installed the seagate SV35 1000Gb hard drive. Have tried numerous times to load the moxi software using the upload instructions on this site, but can never get to the Welcome to Moxi screen to begin the recovery process. The moxi screen goes blank for about 4 seconds after i reset and hold down the buttons, then comes back on and does blink once at about the 15 second mark, but then comes back on and stays on indefinitely never getting to the welcome screen.

I keep thinking I am missing something or timing it wrong. Would greatly appreciate any insights to get thru this process.

Thanks for any help or advice you can give.

so they don't even give the same unit back to you but instead replace it with a refurb. if i bought my moxi new, why would i want anything else for something like a hdd failure...no thanks.
post #299 of 490
Quote:
Originally Posted by Nesko View Post

great thread. and read thru most of it. Have a moxi 3 tuner. Hard drive failed for second time. Less than a year ago got a refurbished unit from moxi for the $249 fee, now drive is dead again.

Bought and installed the seagate SV35 1000Gb hard drive. Have tried numerous times to load the moxi software using the upload instructions on this site, but can never get to the Welcome to Moxi screen to begin the recovery process. The moxi screen goes blank for about 4 seconds after i reset and hold down the buttons, then comes back on and does blink once at about the 15 second mark, but then comes back on and stays on indefinitely never getting to the welcome screen.

I keep thinking I am missing something or timing it wrong. Would greatly appreciate any insights to get thru this process.

Thanks for any help or advice you can give.

See the link in my signature for the link to the post detailing the collective wisdom of the FFP processs.

Mark
Edited by giomania - 2/28/13 at 1:25pm
post #300 of 490
Thanks for all the input. Really appreciate it. Will try them all today and get back to you so anyone else with the same problem will see the resolution.

bypassing my home network really makes sense, with all the switches and router. Will update you soon.
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