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Official Moxi Hard Drive Replacement Thread - Page 17

post #481 of 490
Quote:
Originally Posted by dz2k View Post

@giomania: i dont show the wd hdds that i had success with on the doc

I found two posts from you and updated the document in my signature.

Thanks.

Mark
post #482 of 490
Quote:
Originally Posted by ssimon12345 View Post

3-Tuner Moxi Model MR-1500T3
Samsung 830 SSD 128GB – Internal w/ 2.5” to 3.5” drive adapter.
4TB in RAID 1 - using eSATA External Enclosure

SSD Firmware ?
*** SUCCESS!!! ****

I added the SSD to the HDD Reports Data doc in my signature.

Mark
post #483 of 490
Quote:
Originally Posted by giomania View Post

I found two posts from you and updated the document in my signature.

Thanks.

Mark

i appreciate it. it is tru that mox cust care can determine your hdd no matter if do fpp or not by cloning. arghh.
post #484 of 490
Quote:
Originally Posted by dz2k View Post


i appreciate it. it is tru that mox cust care can determine your hdd no matter if do fpp or not by cloning. arghh.

As soon as the MOXI connects to the Internet it sends logs about everything.  If you open it, pull out the drive, clone it or whatever, then put it back, they have no way to tell.  But as soon as you swap it out with another one and power with the new drive, they know.  I got a not so once email stating I lost all warranty for BOTH the MOXI and the 2 Moxi Mates I have.  Regardless, I am happy I did not pay them $260 + shipping and tax and swapped the old clunkier Seagate myself for a Samsung SSD.  Works wonders.

post #485 of 490
Quote:
Originally Posted by Robert Duncan View Post

This is contrary to everything I have seen.

No matter what size the internal drive is, a copy/clone of a Moxi 500gb drive will only format the first 500gb of it. The remainder is not accessible.

Any external drive is totally separate.

Operating as Bill described, an internal drive with a Moxi 500gb “internal” partition and a 500gb “external” partition that is logically connected to an external drive sounds like the worst of all evils.

If (or rather when) the internal drive fails it will take both the internal and external drive images out. Losing all data.

I still believe the smallest possible internal with a large RAID external is the best setup. The RAID drive never loses data and can be used without data loss across an internal drive replacement. The internal drive will fail, due to the constant writing to it. The larger the internal drive the more data at risk when it fails.

A previously used external drive can be plugged into a Moxi with a freshly formatted internal drive and the old programs on the external will still be there.

I have data on an external 2tb RAID box that is 3.5 years old. It has survived two internal drives and one drive failure within itself, I just plugged in a new drive and in 22 hours the array was fully protected again.

My experiments to connect a RAID enclosure as the internal drive failed on a two tuner Moxi. It would not keep up with two recordings and a playback with skip forward/reverse at the same time. The same array is fine as an external drive.

what did u determine was the smallest capacity internal hdd? 250gb?
Quote:
Originally Posted by Billcor62 View Post

All one has do is erase those programs with the corrupted data and record over them. You should understand when my drive began to fail it was a hardware failure, with the new drive the data will not get corrupted until the new drive fails, hopefully it be years from now. Everything is working like new, and I have access to all hard drive memory. This has nothing to do with luck. Its all about the reliability of a hard drive that it in continuous use, therefore, one should select hard drives that are rated for continuous use.
Billcor62

i may try your method if my reliable replacement internal fails but to the same capacity that it is now. how did u figure out which data was corrupted on the new destination internal drive? did u view all recorded programs to see if it started playing or something?
post #486 of 490
I think Robert Duncan determined that the MOXI OS only needed a 20GB drive.
post #487 of 490
thx for the response. i think he said 20gb was too small and after looking back on roberts posts, he recommends 60-80gb internal hdd.
post #488 of 490
Quote:
Originally Posted by ssimon12345 View Post

As soon as the MOXI connects to the Internet it sends logs about everything.  If you open it, pull out the drive, clone it or whatever, then put it back, they have no way to tell.  But as soon as you swap it out with another one and power with the new drive, they know.  I got a not so once email stating I lost all warranty for BOTH the MOXI and the 2 Moxi Mates I have.  Regardless, I am happy I did not pay them $260 + shipping and tax and swapped the old clunkier Seagate myself for a Samsung SSD.  Works wonders.

tru, im happy too. i think someone stated that upon arris repair...they not only got the same seagate clunker but also a different moxi box. i bought a new moxi box and dont want a refurb when i dont know the history of what went wrong. also, if u have an external hdd connected to the one u send...those programs are history and youll have to reformat it with the refurb moxi box they send u. i dont see why they wouldnt diagnose the hdd failure, replace it, and send u back your same moxi.
post #489 of 490
Quote:
Originally Posted by dz2k View Post


tru, im happy too. i think someone stated that upon arris repair...they not only got the same seagate clunker but also a different moxi box. i bought a new moxi box and dont want a refurb when i dont know the history of what went wrong. also, if u have an external hdd connected to the one u send...those programs are history and youll have to reformat it with the refurb moxi box they send u. i dont see why they wouldnt diagnose the hdd failure, replace it, and send u back your same moxi.

Their "explanation" is that they want to return you a usable MOXI fast.  So instead of keeping yours for repair & diagnostics, they just send you a refurb and take their time to work on your original.  Makes sense, but I would have expected them to send out a new unit, not a refurb.  Guess they are not making any new ones for some time and thats not an option anymore.  And yes, if they swap the MOXI out, any shows on any external drive you may have will be lost as the new MOXI has a different encryption key.

 

As other have said and I tested, the best bet is a small internal HD (I used a Samsun 830 SSD) and a RAID 1 external setup (I used 2 x 4TB drives) and all seems just fine.  If the internal dies, you loose very little and you can always swap out any failed external drive in the RAID 1 without any data loss.

post #490 of 490
i see. most issues (99%)we see are hdd related. this is a 15m fix. i love diy...lol.
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