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Need advice - Cleaned plasma with Windex

post #1 of 11
Thread Starter 
I have a 50" Panny Viera Plasma (TH-50OX80U) purchased from Costco a year ago. I have it set up in an outdoor living area in our backyard. A guy doing some work on the house noticed the screen had gotten dusty and decided to clean it with Windex. Before he realized what he was doing he had taken off 4-5" square section of the AG coating from the center of the screen. Very noticeable and very bad. I decided to have him keep rubbing and remove the entire coating. The picture looks fine in the dark but as you can imagine in an outdoor environment the glare has gone from marginally acceptable to completely unacceptable during daylight hours.

I am looking at the option of putting on an after-market anti-reflective coating similar to what you see for laptops, iPads, etc. Any thoughts on this approach? The NuShield product looks best so far. (Sorry, being a Newb member I can't post the link.) Is this something you would recommend for this type of use? Any other ideas or suggestions? Your time and help is appreciated.

John
post #2 of 11
Quote:
Originally Posted by JohnnyCool View Post

I have a 50" Panny Viera Plasma (TH-50OX80U) purchased from Costco a year ago. I have it set up in an outdoor living area in our backyard. A guy doing some work on the house noticed the screen had gotten dusty and decided to clean it with Windex. Before he realized what he was doing he had taken off 4-5" square section of the AG coating from the center of the screen. Very noticeable and very bad. I decided to have him keep rubbing and remove the entire coating.

He must have rubbed the screen awful hard if Windex removed the coating. Normally, Windex causes smears that can be removed with a few wipings using distilled water, but i've never heard of it actually stripping the AR coating off the glass.


Quote:


I am looking at the option of putting on an after-market anti-reflective coating similar to what you see for laptops, iPads, etc. Any thoughts on this approach? The NuShield product looks best so far. (Sorry, being a Newb member I can't post the link.) Is this something you would recommend for this type of use?

None of that stuff will work.


Quote:


Any other ideas or suggestions? Your time and help is appreciated.

The cost to replace the original outer glass runs about $700 - i'd file a claim with his bonding company or his insurance company and have it repaired correctly, or a cash settlement so you can get a replacement TV.
post #3 of 11
I agree with everything Randy said, good luck.

Man AVS is slow today.

Bottom line is the guy cleaned something he did not have permission too. There are three plasma rules in my house

1) Dont touch the screen
2) Dont touch the screen
3) Dont touch the screen
post #4 of 11
what if he picked the guy up from home depot to do some odd jobs... this is what I am thinking happened, or it might be a friend.
post #5 of 11
Could be.
post #6 of 11
One question: where did you bury Mr. Windex?
post #7 of 11
Thread Starter 
I was afraid that's what you guys would say. To answer some of the specific questions:
  • Parts of the coating came off very easily and parts were very difficult to remove
  • Yes, he is a friend and he feels awful about what he did. He immediately offered to replace the screen or entire TV (The cost would be about the same)

Interestingly, yesterday we hung some curtains to block the reflection and it worked great. It looked much better than not having curtains WITH the anti-glare coating. I may try to come up with a way to make that work on an ongoing basis.

I appreciate the input. I've been a frequent lurker here and have always found the answers to my questions before. This is one of the best online communities going.

John
post #8 of 11
Friend or not, I'd take his offer. He's the one who should feel guilty, not you!
post #9 of 11
I found the only way to clean a screen that has smears from most types of cleaning solutions is to breath on the screen. My results have always been excellent with no sign of any streaking on the screen.

All of the LCD/Plasma cleaning solutions that I have tried always leave streaks even if I try my best to absorb the solution right away with a large micro fiber cloth.

The only way to remove these streaks is by breathing on the screen, then to wipe it off before it evaporates. (not sure about windex though because I would never us this type of cleaner)

then once you do this.... never touch the screen and you will never have to use your breath again to make it crystal clear.

And I bet your breath is safer than most cleaning solutions. Just make sure you brush your teeth first, drink some water then wait a few minutes before breathing on it.
post #10 of 11
I agree that your own breath is the best option. I tried using the distilled water that everyone says is great to use on my Kuro and it streaked in places. I was not happy, and couldn't get it to clear up until I tried to breath on the screen. I did that, wiped it before it evaporated, and the streaks vanished instantly. That's the best option in my opinion. I got my screen back to streak free and perfectly clear by doing so.
post #11 of 11
I am sure your solution worked and will help others, but I just couldn't help but chuckle at this part hehe...

Quote:
Originally Posted by RobbyTV View Post

Just make sure you brush your teeth first, drink some water then wait a few minutes before breathing on it.

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