Anybody else having trouble viewing ANYTHING on Amazon Prime? I've had probably a dozen emails and calls and chats with them about the fact that on my Samsung un55es7100 (which I'm NOT happy with, btw - SmartHub is very frustrating), I can't watch anything - same with Netflix. As soon as I get to 'play', it gives me an error that it can't play. Amazon says that it is working on a fix to this, that their 'engineers' are doing an update, and that eventually it will be done and I will be prompted to install an update on the Amazon app, but this still hasn't happened, and I don't believe them. How can only my system be messed up?
It used to work great - for about 3 weeks - then just stopped, no reason that I can see. I can search the entire library, I did speed tests on the system, I can use the browser, I can order movies on the SmartHub (when it's not down for maintenance like now), but I can't use Netflix or Amazon Prime instant video anymore. Any help??