Quote:
Originally Posted by dougl99 
I purchased in late August and finally hung in late October. Had framers fir it in and then rocked and painted. I noticed wrinkles in the bottom corners, but since I still didn't have my room ready, no big deal. The remote stopped working in January when I was showing a buddy. No big deal, rooms not ready. Two weeks ago the whole thing quit working. The screen has only been down so I could show off about 10x. I verified voltage to the board. All good. Called Monoprice. 1hr and 51 minutes later.....must be defective, send it back. All I need is the board. Too bad, send it back. Trouble shooting from MP was non-existent. Only advice was to try another outlet (even though I told him I had voltage). 3rd rep said he would send out new screen and I could rob parts. I then rec'd an email w/ RMA#. I questioned this and haven't heard back. Hopefully they will send me a screen. I have carpet going in tomorrow and my onkyo receiver, ascend speakers, rhythmic sub and panny blu-ray are on the way. I cancelled the PJ for now and am ordering a Sharp 70" until this gets resolved. After a year of construction, very disappointing.

I purchased in late August and finally hung in late October. Had framers fir it in and then rocked and painted. I noticed wrinkles in the bottom corners, but since I still didn't have my room ready, no big deal. The remote stopped working in January when I was showing a buddy. No big deal, rooms not ready. Two weeks ago the whole thing quit working. The screen has only been down so I could show off about 10x. I verified voltage to the board. All good. Called Monoprice. 1hr and 51 minutes later.....must be defective, send it back. All I need is the board. Too bad, send it back. Trouble shooting from MP was non-existent. Only advice was to try another outlet (even though I told him I had voltage). 3rd rep said he would send out new screen and I could rob parts. I then rec'd an email w/ RMA#. I questioned this and haven't heard back. Hopefully they will send me a screen. I have carpet going in tomorrow and my onkyo receiver, ascend speakers, rhythmic sub and panny blu-ray are on the way. I cancelled the PJ for now and am ordering a Sharp 70" until this gets resolved. After a year of construction, very disappointing.
Monoprice sent me an entire new screen to rob the part I needed. Not the best way to go. 10 minutes, three phillips head screws and two modular plugs later I swapped the boards and was good to go. Any other situation and I probably would have been happy with a completely new product. Uninstalling this one would have been a large project compared to replacing a board. Kudos to MP for doing what they did under the circumstances. After a few weeks of me not returning the screen (they shipped it w/o requiring any payment) they sent a call tag from the freight company.
I have adjusted out some of the waves and while not completely satified with the outcome, it is very difficult to see while watching a movie...looks much worse with the lights on...and not worth uninstalling. Maybe move up my upgrade date.
This is a 133" motorized ceiling recessed screen using an Epson 3010.






















