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Official LG BD690/670/650/6xx Series Thread - Page 63

post #1861 of 2320
.... I may have fixed my own problem, based on recent ideas in discussions here:

1. I turned off "Quick Start" in the settings
2. I shut the unit down, and pulled power for 30 seconds, then restarted.
3. Unlike before, the Denon started showing multi-channel audio input when the Premium home screen started.
4. I was able to get Vudu and Netflix 5.1 sound (although you have to set audio to 5.1 and reset upon restarting in the audio menu of the specific Netflix film that I used for testing)
5. I was not able to get 5.1 sound on Amazon, although I don't know if it was my choice of films or a Amazon app issue.
6. The 5.1 sound continued to work after I switched back to Quick Start, at least based on a quick check of a Netflix film.
post #1862 of 2320
FYI: LG has posted BD.8.97.413.E for download. If you missed out on 404.E and should need it I'll up it if requested. Enjoy your summertime!!!! eVa smile.gif
post #1863 of 2320
Quote:
Originally Posted by phrider View Post

.... I may have fixed my own problem, based on recent ideas in discussions here:
1. I turned off "Quick Start" in the settings
2. I shut the unit down, and pulled power for 30 seconds, then restarted.
3. Unlike before, the Denon started showing multi-channel audio input when the Premium home screen started.
4. I was able to get Vudu and Netflix 5.1 sound (although you have to set audio to 5.1 and reset upon restarting in the audio menu of the specific Netflix film that I used for testing)
5. I was not able to get 5.1 sound on Amazon, although I don't know if it was my choice of films or a Amazon app issue.
6. The 5.1 sound continued to work after I switched back to Quick Start, at least based on a quick check of a Netflix film.



I'm pretty sure the Amazon App for the LG players does not support 5.1.  Unfortunately, this won't likely change in the future. Since the new LG players don't even support Amazon, it doesn't look like Amazon sees the LG Blu-ray platform as a very high priority.
post #1864 of 2320
Quote:
Originally Posted by Vampidemic View Post

I'm pretty sure the Amazon App for the LG players does not support 5.1.  Unfortunately, this won't likely change in the future. Since the new LG players don't even support Amazon, it doesn't look like Amazon sees the LG Blu-ray platform as a very high priority.
Thank you. I'll quit trying, and use one of my other devices that does seem to support Amazon multi-channel.

I finally deciphered Amazon's web site on the 5.1 offerings. You must go to the Amazon web site, and it will tell you exactly what an individual device class might do (PC download vs streaming devices vs Kindle fire) for each title that interests you.
post #1865 of 2320
I'm mading up my mind if I sholud buy a BD-670 or not, because now I'm using my dying BD-390 to see my Canon HF100 videos using LAN/USB, and I've read that BD-670 will reject to play 1920x1080 m2ts files using these methods.

Does the newest firmware solve this problem or are this kind of videos still unplayable (and no, converting to mkv is not an option for me).

Thanks
post #1866 of 2320
I've had the BD670 for about 6 months now, and would have to say that I would not recommend it. The firmware update is failed messages drive me nuts, as do the reboots that are needed every few days. It's pretty slow to load a bluray disk, too.

The picture is great. Amazon on Demand works okay, but it's ridiculous that I couldn't get to these "premium" apps when I was behind on my firmware updates, which weren't working (finally called LG and they sent me a disk with the firmware, as it wasn't available online yet).

Honestly, I would return it, but I bought this with my United Airline reward program, and they are terrible to deal with.
post #1867 of 2320
LG's new update makes the playing of regular DVD's worse than the previous update. Everytime the chapter changes in the DVD, the sound mutes out. This was apparent in an ealier firmware version, but was corrected. Now it's back worse than ever. I have to go back to .382 but of course cannot access the online apps. Playing DVD's and Blurays are more important to me than the apps. If anyone from LG is reading this thread, PLEASE FIX THIS for once and for all
post #1868 of 2320
Quote:
Originally Posted by randello54 View Post

LG's new update makes the playing of regular DVD's worse than the previous update. Everytime the chapter changes in the DVD, the sound mutes out. This was apparent in an ealier firmware version, but was corrected. Now it's back worse than ever. I have to go back to .382 but of course cannot access the online apps. Playing DVD's and Blurays are more important to me than the apps. If anyone from LG is reading this thread, PLEASE FIX THIS for once and for all

E-mail/call them. It's the only way to be sure. I've done it for the last two years, every time there was a problem. I can't do it alone, though. lol
post #1869 of 2320
I called them more than once. They think we don't know know what we are talking about. It's frustrating to say the least. I really like the picture quality of the LG players but this firmware thing is such a turn off
post #1870 of 2320
Quote:
Originally Posted by randello54 View Post

I called them more than once. They think we don't know know what we are talking about. It's frustrating to say the least. I really like the picture quality of the LG players but this firmware thing is such a turn off
Gotta e-mail. I used to have the direct e-mail address for one of their engineers, but he changed departments last year. I would tell him directly what the problems were, what discs I was using, etc. Try e-mailing the website, you will OCCASIONALLY get responses from people who try to help. Always mention that they should forward the problem to the engineers in Korea.
post #1871 of 2320
cool.gif I received a message from a member asking me about my setup and what I use for calibration tips so he thought I should post them in case anyone calibrates their TV via their LG BD player. Its really quite simple as a friend of mine is a certified tech in calibrating TVs. When people are using calibrated settings off the web for their TV models a drawback is that these calibrations are done through many different BD players and that's why they seem to look worse than even the TV presets.
Only three settings are changed; FIRST: You need to be playing a video, on your remote press INFO/DISPLAY, select Picture Mode, select User setting and this is the setting it should always stay at when and after you calibrate. This setting provides just the pure, material source so don't tweak any of the settings, they should all stay at 0. This is the why the calibrated settings off the web suffer. They use the models default preset. SECOND: Turn off DRC (Dynamic Range Control) found in the main menu under AUDIO MENU. Why mess up the pure, dynamic range whether you have a dedicated home system or cheesy TV speakers OR if your partner complains about the sound lol. THIRD: Turn Auto Power Off found in the main menu under OTHERS MENU. It will still use the screen saver if you need to walk away and will save on the wear and tear.
Soooooo, if you have your calibration disc, make sure you use a CUSTOM preset off the TV cause this will turn off most of the eye candy you paid for and don't really need for optimum picture. My Sony has this by default, Picture Mode: General - Custom, Backlight: 7. Just make sure all the other settings and sensors stuff are 'turned off' first except for and only use these settings to: Color Temp: Warm2, Cinemotion: Auto2.
When done calibrating the basic settings like; Picture or Contrast, Brightness, Sharpness, Color, Tint, make sure to turn on a few other settings, LED Dynamic Control: use Standard, and Ambient Lighting Sensor: Turn On IF yours has these settings. I know, your thinking I have a cinema preset on my TV and BD so why bother? Well, don't! Enjoy if you do cause I am and I have tried numerous. So far the feedback has been awesome from other sources but "Damnit Jim! I'm a Graphic Designer not a TV/BD Calibrator." ENJOY, eVa!! smile.gif
post #1872 of 2320
I have a BD630 with original firmware and it works great overall but I finally found something it won't play. I tried to play a BD-R with mkv files with Dolby TrueHD audio and the player locked up so bad I had to unplug it. I tried again and this time got a "Unsupported audio format" message with another hard lockup and unplugging necessary. The player was fine with a BD-R with the same mkv file with DD 2.0 audio so I guess for some reason it won't support mkvs with lossless sound. Has this capability been added with any firmware upgrades and if not, does anyone have a recommendation for a player that will play such files along with all the computer formats the LG does a great job with? Thanks for any advice!
post #1873 of 2320
Quote:
Originally Posted by lokar View Post

I have a BD630 with original firmware and it works great overall but I finally found something it won't play.  I tried to play a BD-R with mkv files with Dolby TrueHD audio and the player locked up so bad I had to unplug it.  I tried again and this time got a "Unsupported audio format" message with another hard lockup and unplugging necessary.  The player was fine with a BD-R with the same mkv file with DD 2.0 audio so I guess for some reason it won't support mkvs with lossless sound.  Has this capability been added with any firmware upgrades and if not, does anyone have a recommendation for a player that will play such files along with all the computer formats the LG does a great job with?  Thanks for any advice!

I haven't installed the last two updates, but based on the documentation these players only support TrueHD and DTS HD-MA on Blu-ray discs. I think you'll find this is true of most or all Blu-ray players.  One reason is that the manufacturers need to maintain relationships with the media companies and allowing that functionality could be viewed as helping to facilitate piracy.

You will probably want to look into non mainstream standalone streaming devices for that type of functionality, devices targeted at users who stream Blu-ray rips.

I would suggest acquiring a newer version of the firmware for stability though, many players shipped with buggy early versions of the software.
post #1874 of 2320
I just got an LG BD670 and was surprised to find that the subtitles for Hulu+ don't work. On a computer, subtitles have been working on Hulu for years. Has anyone else had the same problem, and why the holdup?
post #1875 of 2320
First of all, hello to everybody I am new to the forum.

I have a couple of questions really, I am an owner of a 42LW450U 3D TV and a BD660 and as LG seem to be absolutely useless in releasing release notes for updates, does anybody have any idea what kind of things the updates for my BD660 are doing/changing?

Second question, firstly I’ll explain that I am using the expert ISF mode with all gimmicks switched off like true motion, edge enhancement, dynamic contrast etc. the only thing enabled is real cinema. On my player I have 24p enabled. I have noticed that when watching 3D Blu-ray films there seems to be some small but consistent juddering going in some scenes, one example of this is in Despicable me where he is in space and his ticket comes out of his pocket and out of the screen, as it comes across and out of the screen it visibly judders across. But this also happens on all 3d films in various places to varying degrees but particularly with out of screen moments. true motion seems to help with this but only with dejudder set to zero as setting it to 3 as recommended by a review site for the TV causes a weird jump every now and then. And of course the soap opera effect is not good so I really wanted to avoid this setting.

note: this does not seem to happen on normal 2D bluray playback and appears normal and fluid, I am also using a cheap High Speed Hdmi Cable w/Ethernet. I also have the latest firmware on both my TV and player installed.

Does anybody know what I am talking about and is this normal?
Edited by TheSpeedSnipe - 7/23/12 at 6:28pm
post #1876 of 2320
Quote:
Originally Posted by TheSpeedSnipe View Post

First of all, hello to everybody I am new to the forum.
I have a couple of questions really, I am an owner of a 42LW450U 3D TV and a BD660 and as LG seem to be absolutely useless in releasing release notes for updates, does anybody have any idea what kind of things the updates for my BD660 are doing/changing?

Nobody has any idea what has changed because LG simply stopped posting useful release notes.
post #1877 of 2320
Quote:
Originally Posted by pete8475 View Post

Nobody has any idea what has changed because LG simply stopped posting useful release notes.
mmm That's really rubbish of LG that is.
post #1878 of 2320
Quote:
Originally Posted by pete8475 View Post

Nobody has any idea what has changed because LG simply stopped posting useful release notes.

I don't know of any blu-ray player manufacturer that posts useful release notes. They all say very vague things like:

"Enhancements in playability"

or stupid useless statements like this.
post #1879 of 2320
Quote:
Originally Posted by lujan View Post

I don't know of any blu-ray player manufacturer that posts useful release notes. They all say very vague things like:
"Enhancements in playability"
or stupid useless statements like this.
LG used to post detailed information (for the 2010 model), but then they stopped, for some reason. :-(
post #1880 of 2320
yeah it's a shame because for me i am interested in looking a that stuff, i am the same with graphics card drivers as i have a high end nvidia card i always read the release notes to see the latest improvements and fixes and often find things i felt needed improvement being fixed. i have sometimes stopped playing a certain game because i felt it ran like crap until i see a fix then i tend to pick it back up agian. i wonder why they stopped, its not as if they are a small company that couldn't afford to keep writing them up. but then i guess they thought we don't have to spend the extra resources on it.

does anyone have any idea about the second question in my original post?
post #1881 of 2320
Hello,

I have had the same problem as you with the current update for my BD690. How do you revert back to a former firmware update?

Thanks!
post #1882 of 2320
Anyone know how the BD650 compare with the New BP620 in picture quality, sound and 3d, I own the BD650 and I’m happy with them, I Bought this BP620 (on a good deal I only paid $100.00) but I haven’t open because in all places I read that is the same as the BD670 and the only difference is the wireless I don’t care about that because all my connections are wired.
I just want to know if the picture and sound has any improvement over the BD650 also can we be able to see the movie Thumbnails now on this BP620 Player when you use the USB Connection or is the same as the other models that we only see the yellow folders; I contact LG about the thumbnails on the 650 and they said that does not support movie thumbnails, I just wondering if they fix that on this BP620 model.
post #1883 of 2320
Quote:
Originally Posted by randello54 View Post

LG's new update makes the playing of regular DVD's worse than the previous update. Everytime the chapter changes in the DVD, the sound mutes out. This was apparent in an ealier firmware version, but was corrected. Now it's back worse than ever. I have to go back to .382 but of course cannot access the online apps. Playing DVD's and Blurays are more important to me than the apps. If anyone from LG is reading this thread, PLEASE FIX THIS for once and for all
I finally watched another DVD on this and I noticed the same thing. It's nowhere near as bad as when this problem was in the earlier firmware, but it shouldn't be here at all!
post #1884 of 2320
Does anyone have access to any older firmware for this model. Even .382 has trouble reading CMC 50 gig Blu ray discs. The earlier firmware in one of my other 670's has no trouble at all
post #1885 of 2320
I've been having a strange problem with Netflix for the last few days on my 670. I can load my library but whenever I select an title to play it begins loading and then gives me an error to the effect of "We're having trouble playing this title. Please try a different title or try again later." I have a BD390 in another room that works find and I can connect a laptop to the same internet connection as the 670 and play Netflix titles just fine. Any idea what's going on?
post #1886 of 2320
Is it just affecting Netflix or other applications like YouTube (any streaming media) ?
post #1887 of 2320
Is the BD690 discontinued? Seems no one has any stock of these and I'd like to actually purchase one.
post #1888 of 2320
Hi all - new to this forum. I have a BD670, and as far as I can tell, after the last update I haven't been able to play any DVDs. BD's play without any problem. Firmware version is BD.8.97.413.

Anyone else have this issue? Is it a known problem with this release?

Any help would be appreciated... kids can get PRETTY CRANKY without their Disney videos... ... wink.gif
post #1889 of 2320
Quote:
Originally Posted by CaroQC View Post

Hi all - new to this forum. I have a BD670, and as far as I can tell, after the last update I haven't been able to play any DVDs. BD's play without any problem. Firmware version is BD.8.97.413.
Anyone else have this issue? Is it a known problem with this release?
Any help would be appreciated... kids can get PRETTY CRANKY without their Disney videos... ... wink.gif

I'll re-check that on mine and let you know in the meantime you can try this hard reset as its the one I've used or someone might have another reset approach:

Unplug your player for 30 seconds and then hold the Power Down Button for 30 seconds, then plug it back in and after 30 seconds turn it on. This does a "Hard Reset" and resets some of the internal memory (such as the last menu position and other things). Once that's done, go to Options and then Initialize (factory reset). Optional is to reload the firmware again and then do another Hard Reset. Then Tweak away!
post #1890 of 2320
Quote:
Originally Posted by Baseman View Post

I'll re-check that on mine and let you know in the meantime you can try this hard reset as its the one I've used or someone might have another reset approach:
Unplug your player for 30 seconds and then hold the Power Down Button for 30 seconds, then plug it back in and after 30 seconds turn it on. This does a "Hard Reset" and resets some of the internal memory (such as the last menu position and other things). Once that's done, go to Options and then Initialize (factory reset). Optional is to reload the firmware again and then do another Hard Reset. Then Tweak away!

Thanks for the fast response -- I'm grateful to have anything to try!! I'll try this and check back in here. smile.gif
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