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Official LG BD690/670/650/6xx Series Thread - Page 73

post #2161 of 2199
3/5/13 at 8:06am
I am having an issue with both of my BD670 players. Both are connected to Samsung large screen TV sets VIA HDMI cables.

I have one connected to my Samsung 58" plsma TV via HDMI cable. All the Blu-Ray titles that I have tried so far play fine. No video or audio issues. Same thing with the internet apps. Everything is working fine.

I am watching the Big Bang Theory seasons on DVD and the episodes play fine but the "special features" do not. I get video but no audio. When they are playing and I select the info button, it shows "None" under the Audio option. I have changed the audio options through all three selections available in the setup of the player but it made no difference.


Any suggestions?
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post #2162 of 2199
3/12/13 at 10:02am
@TXGARobert

I know this doesn't help with the problem ... but I am having the very same issue. Found your thread while hunting for a solution. BD670 is hooked up to a Samsung 46" LCD with an HDMI cable, and I have no audio on the "extra features". The DVD movie plays fine with no issues. The info on the extras shows no audio ... "none". Tried different audio setting and a different HDMI port on the TV, still the same. These are all on commerial DVDs I've borrowed from the local library ... no ripped copies.

Anyone have a fix or suggestion?
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post #2163 of 2199
3/30/13 at 7:24am
do you have a Guide for the BD690 Drive Upgrade?
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post #2164 of 2199
3/30/13 at 7:25am
Quote:
Originally Posted by dave-p View Post

In case any one is interested

I upgraded my 250GB HD on my BD690 to a 2 TB drive.

The BD690 uses a 3.5 inch Sata drive

the original was a Hitachi HSC5C1025CLA382

after installig the new 2 Tb drive, i initialized the drive, and had to reset the user name and password for the network access.

now I have a decent 2 TB of storage to play with smile.gif
do you have a Guide for the BD690 Drive Upgrade?


Do you have a guide for the BD690 Drive upgrade?
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post #2165 of 2199
3/30/13 at 10:35am
It is very easy to do just disassemble and re-assemble. The OEM 250GB will be unusable unless you do some trickery, info can be found in the BD590 thread.

The one thing that nobody is saying, is what kind of drives they used. I searched high and low for a NON-advanced format 2TB drive for my BD690. I thought I had found one based on some reviews but after I got the drive it must have changed, because a sticker right on the front of it said AF (Advanced Format). In any case I installed it and it worked. This is not to say AF drives will work fine, THIS PARTICULAR drive worked because I think it has some sort of 512 emulation built in.

Here's what I used, $89:

http://microcenter.com/product/406836/2TB_7,200_RPM_SATA_60Gb-s_Desktop_35_Internal_Hard_Drive_PH3200U-1I72
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post #2166 of 2199
4/5/13 at 10:37am
What is the current state about firmware?
Are version 422 and 423 stable enough to use?
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post #2167 of 2199
4/6/13 at 10:27am
Quote:
Originally Posted by duck666 View Post

What is the current state about firmware?
Are version 422 and 423 stable enough to use?
I have no issues with the latest firmware.
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post #2168 of 2199
4/7/13 at 10:09am
Hello Any and All,

Does anyone know if the BD670 will play a region free commercial BD that is encoded at 1080/50i such as the BBC Earth series from the UK?
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post #2169 of 2199
4/7/13 at 10:14am
IF it does, do you have a display that's compatible?
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post #2170 of 2199
4/7/13 at 2:24pm
Netflix on my 670 has started having a problem. After selecting the netflix app and it goes to the red screen it hangs there for awhile. Eventually it comes up with the "unable to connect to netflix" message as if there was a network problem. It will commonly lock up from there and must be unplugged to reboot. I am able to use the pandora app so network is good. I am able to watch netflix from my TV's app so the account is good.

Anyone else having issues? Anyone use netflix recently on the 670? First time it happened was yesterday 4/6.
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post #2171 of 2199
4/7/13 at 4:03pm
Quote:
Originally Posted by SanchoPanza View Post

IF it does, do you have a display that's compatible?


I was hoping that if the BD670 can properly play a PAL dvd that has no region restrictions it may do the same thing with BDs on American TVs. The frame rate conversion would obviously happen in the player.
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post #2172 of 2199
4/7/13 at 8:27pm
Quote:
Originally Posted by dstew100 View Post

Netflix on my 670 has started having a problem. After selecting the netflix app and it goes to the red screen it hangs there for awhile. Eventually it comes up with the "unable to connect to netflix" message as if there was a network problem. It will commonly lock up from there and must be unplugged to reboot. I am able to use the pandora app so network is good. I am able to watch netflix from my TV's app so the account is good.

Anyone else having issues? Anyone use netflix recently on the 670? First time it happened was yesterday 4/6.
From the Settings menu, you could try to deactivate Netflix and then join again. It may help fix the netflix app. It certainly could do no harm. It is just a matter of reentering your login info.
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post #2173 of 2199
4/8/13 at 9:07pm
Quote:
Originally Posted by Vishwa Somayaji View Post

Quote:
Originally Posted by dstew100 View Post

Netflix on my 670 has started having a problem. After selecting the netflix app and it goes to the red screen it hangs there for awhile. Eventually it comes up with the "unable to connect to netflix" message as if there was a network problem. It will commonly lock up from there and must be unplugged to reboot. I am able to use the pandora app so network is good. I am able to watch netflix from my TV's app so the account is good.

Anyone else having issues? Anyone use netflix recently on the 670? First time it happened was yesterday 4/6.
From the Settings menu, you could try to deactivate Netflix and then join again. It may help fix the netflix app. It certainly could do no harm. It is just a matter of reentering your login info.

This fixed it, thanks a bunches. I hadn't thought to try that, not sure I would have. Greatly appreciate the suggestion.
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post #2174 of 2199
4/14/13 at 9:15pm
Hey guys and gals,

I have a BD690 that hasn't been used in a while, then I went to fire it up and it does not show anything on the TV and the front panel says "Boot". I can still eject and close the disc tray. Does anyone know how to fix this problem, or am I out a few hundred bucks?

Thanks,
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post #2175 of 2199
4/15/13 at 5:08am
Unplug and let set for a few minutes. A lot of times that will straighten out booting issues.
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post #2176 of 2199
4/15/13 at 7:45am
you could also try holding the power button down and force shutdown and try again.
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post #2177 of 2199
4/15/13 at 1:06pm
A little more detail on the issue. I can force shut down by holding the power button down for a few seconds. The unit will power down then do nothing after that. I'd unplug it, plug it back in and get the "boot" in the front.

I've downloaded the latest firmware and put it on a jump drive, but I can't do anything with it, because I can't get a display on the screen.

I can still hear components moving inside, so it's not completely dead????
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post #2178 of 2199
4/15/13 at 3:10pm
Try connecting a composite cable instead of hdmi. You just need to see if it is alive or not. Use that video cable and check if it is saying something and waiting for any input. Also, it is possible that it is stuck at deep color and your tv isn't compatible or any other scenario like that. If you don't see anything even with a composite video output, then may be the unit is defective.
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post #2179 of 2199
4/15/13 at 3:45pm
possible the hard drive is bad. Try opening it up and disconnecting the power and SATA cable to the hard drive, see if you get it to boot all the way.
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post #2180 of 2199
4/15/13 at 7:40pm
Well, I called LG tech support. They told me to unplug it for 60 seconds and plug it back in (which I already did like 20 times), and it still said "Boot". The guy said I have to send it in and pay $69 for the diagnosis and more if they repair it, on top of shipping. He can send a request to extend the warranty if I can find the receipt, which I don't think I have anymore. Looks like I have some paper weight now, and I'm done with LG.

I tried disconnecting the harddrive, still the same problem.
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post #2181 of 2199
4/15/13 at 9:36pm
thucker, I feel your grief. I have 2 of them and both had different issues. One I was able to fix, the other was luckily still covered under their warranty. I would not lose hope yet. Did you recently do a firmware upgrade on the unit?
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post #2182 of 2199
4/15/13 at 10:36pm
I did not do a firmware upgrade. I just didn't use it for a while and went to use it and it was dead. There's no guarantee that my family didn't use it to watch a movie or two, but I'm positive they didn't tinker with the settings. They barely know how to turn on the system.

I was on the Lg live chat and the guy told me to plug the unit in, hold the stop button on the unit for 10 sec. Then unplug it. This didn't work.

I pulled the cover off, I can hear and feel the hard drive spinning, I think it's a corrupt firmware/software issue.
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post #2183 of 2199
4/15/13 at 10:55pm
I PMed you
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post #2184 of 2199
4/21/13 at 2:18pm
I have a problem with photos that I made with nikon d3100 - I know that recommended size is 3000x4000 but my are 4608x3072 but does it means that it is not supported at all(almost because lg was able to show few on them)? Tryed usb and lan. Latest FW.

Ok, found it
Quote:
One incomprehensible oversight though is the image viewing feature. I wanted to show some vacation photos over the network to my Family. Navigated to the computer they were stored on, and mysteriously, most of the images couldn't load, but a handful did. Turns out that it can't view photos that are over 4MB in size. Well, pretty much any camera makes images a little larger than that (My DSLR camera averages 6MB per pic) so this is kind of unacceptable.
that's so sad:(
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post #2185 of 2199
4/30/13 at 6:26pm
Quote:
Originally Posted by RonAlam View Post

so for all of the folks with grinding sounds, I may have a solution. This will require you to open the unit up BTW. So I replaced my old unit with a brand new unit this past weekend because the old unit would not read BR discs. Got the new one home, and setup and updated, no problem. Then came the Avengers 3-D disc, grindy Mcgrinderton stopped by. Ejected the disc and noticed it was still spinning in the tray, telling my the disc wasn't sitting correctly when the player was trying to read it. So I opened it up and sure enough, the little magnet that pulls the disc cap(or whatever its called) on the top part of the disc drive, was no longer attached to the bottom part(the part the disc sits in.) What that magnet does is it pulls the cap part on the top piece down and holds the disc in place, other wise the disc spins all over the place, causing unreadable disc errors and ejects, plus makes a lovely sound in the process. So I glued the little magnet ring back into the bottom part, let it dry, re-assembled, and no more grinding sound and no more dis read errors. Also while I had it opened, I upgraded the hard drive to a terabyte drive and it works perfectly. Let me know if this makes sense to anyone, but it works flawlessly now...

Quote:
Originally Posted by xgin View Post

Coincidentally, The Avengers in Blu-Ray was the one I was trying to watch when the grinding sounds started and your description of the disk spinning matches exactly. I tend to break things when I work on them, but this is good to know. Thanks much!

Awesome!! My player started with the grinding noise Saturday. Searched this thread for "grinding" and found this post. Cracked open my player, took me a couple minutes to figure out where this magnet was. It was stuck to the upper cap and I didn't figure out right away it should actually be pulled off and glued to the lower bit. Anyway, got it glued in place and the whole thing put back together. Just put in a Blu-ray and it works perfectly!!

Now to decide. I already ordered a new Oppo Blu-ray player this morning. Do I send that back or keep it and sell, or give to my parents, the LG??
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post #2186 of 2199
4/30/13 at 7:25pm
Watched about 45 minutes of Avengers and the fix held up. I then opened and closed the tray about 5 times with a disc and it still held up. I think I'll always feel like the fix could fail at any time. Of course that would just mean I'd fix it again.
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post #2187 of 2199
5/1/13 at 12:06pm
good to hear, I let mine sit and dry with the super glue used, and it is still working like a rock star to this day.
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post #2188 of 2199
5/3/13 at 7:00am
Hi All. It seems that LG has had this manual update on their website,
---'Firmware update for BD650/BD660/BD670/BD690 (Ver:BD.8.97.424.E/Date:2012.12.14)'
---'Release Date' states /04/25/2013'.
--(for whatever reason its not being offered thru the network)

I first noticed it on May 1st but every-time i tried the file was corrupt. I informed LG and they fixed it by the next day. I updated but since of course LG never releases info i'll check back with my own. Cheers!!!!! eVa wink.gif
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post #2189 of 2199
5/5/13 at 6:23am
Waiting for changelog:)
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post #2190 of 2199
5/5/13 at 6:57am
From LG.com:

Firmware update for BD650/BD660/BD670/BD690

1. Improve the Playability of BD and 3D BD.

2. Firmware Version : BD.8.97.424.E

3. Upgrade instruction is refer to the "BD6xx Upgrade Instruction.pdf" file
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