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Official Sony HX929 Owner's thread (46HX929, 55HX929, 65HX929) No Price Talk - Page 498

post #14911 of 15169
When you do a factory reset, does the TV reset the current settings and does it says "reset" on TV? Please post factory resetting instructions.

Thanks!

Brian
post #14912 of 15169
Quote:
Originally Posted by Brian-HD View Post

When you do a factory reset, does the TV reset the current settings and does it says "reset" on TV? Please post factory resetting instructions.

Thanks!

Brian
Quote:
To reset TV to default factory settings.

1.Turn on the TV.
2.Wait approximately 40 seconds for the TV to completely start up.
3.On the TV remote control, press and hold the UP ARROW button.
4.While holding the UP ARROW button, press and release the POWER button on the TV set.

NOTES:
The power button is on the right side of the TV (first button on top). You will see RESET appear on your TV.

5.Release the UP ARROW button.

The TV turns off and back on. Wait a few seconds and you will see the see the initial set up screen.
post #14913 of 15169
Quote:
Originally Posted by IMRIZZO View Post


It just turned off and on for a sec but no setup screen and none of the settings have changed. The only things that are reset is the time and clock.
post #14914 of 15169
So I have to share my ordeal with my 55HX929. I have learned a great deal from this site and it helped me focus on which new television to purchase, at least that is what I thought. I am beginning to have doubts. I purchased a closeout open box at the end of November for a very good price. I got the TV home placed in a temporary console and hooked it up. What a great picture. Didn't see any problems and was enjoying the pictures. Purchased a Salamander Design console to mount it on, got it mounted and I thought all was great. Got the settings from IMRIZZO and was getting used to them until one evening when I came home from work the TV was dead. No lights, nothing. Initial call, December 21st to Sony. Sony said we will replace since it is dead. I thought great, I'll get a replacement. Fast forward to January 16th, the day my replacement is to be delivered. It gets here, box looks great, it looks like it made the trip from Chicago all intact. Now mind you it is 5 degrees outside when the delivery guy brings it in. We open the box up and in the upper center of the panel we find a crack in the glass. It is hard to see at first as the glass has condensation as it has come into the warm house. We wipe it off and there is no denying it we have a broken panel. I call Sony right away, they say we will get you another one on the way as soon as I refuse delivery and CEVA puts the on the system. Needless to say I am getting very tired of the calls and slow response. Hopefully I will get the next replacement by next weekend. I am realistically crossing my fingers that I will have a TV by Super Bowl sunday but no assurances there. I do have a question that someone may be able to answer. If the replacement had looked fine, should I have waited to turn it on until it had a chance to get warmed up? Thanks in advance for the response. I'm hoping I get a good replacement.
post #14915 of 15169
Quote:
Originally Posted by blue-audi View Post

So I have to share my ordeal with my 55HX929. I have learned a great deal from this site and it helped me focus on which new television to purchase, at least that is what I thought. I am beginning to have doubts. I purchased a closeout open box at the end of November for a very good price. I got the TV home placed in a temporary console and hooked it up. What a great picture. Didn't see any problems and was enjoying the pictures. Purchased a Salamander Design console to mount it on, got it mounted and I thought all was great. Got the settings from IMRIZZO and was getting used to them until one evening when I came home from work the TV was dead. No lights, nothing. Initial call, December 21st to Sony. Sony said we will replace since it is dead. I thought great, I'll get a replacement. Fast forward to January 16th, the day my replacement is to be delivered. It gets here, box looks great, it looks like it made the trip from Chicago all intact. Now mind you it is 5 degrees outside when the delivery guy brings it in. We open the box up and in the upper center of the panel we find a crack in the glass. It is hard to see at first as the glass has condensation as it has come into the warm house. We wipe it off and there is no denying it we have a broken panel. I call Sony right away, they say we will get you another one on the way as soon as I refuse delivery and CEVA puts the on the system. Needless to say I am getting very tired of the calls and slow response. Hopefully I will get the next replacement by next weekend. I am realistically crossing my fingers that I will have a TV by Super Bowl sunday but no assurances there. I do have a question that someone may be able to answer. If the replacement had looked fine, should I have waited to turn it on until it had a chance to get warmed up? Thanks in advance for the response. I'm hoping I get a good replacement.

allow it time to reach near room temp to avoid condensation forming on the inside of the cold glass panel.
post #14916 of 15169
Quote:
Originally Posted by IMRIZZO View Post


They are built in and a mini sub-woofer in the rear, (2.1) system





Weights and Measurements


Dimensions (Approx) Depth : 10.4" (265mm)

Dimensions (Approx) Height : 4.2" (107mm)

Dimensions (Approx) Width : 42.6" (1083mm)

Weight (Approx.) : 19.4 lbs (8.8kg)

these are similar to the vertical speakers on he XBR8 which has a good quality sound.
I know I am late to the party, but can these stands still be found?
post #14917 of 15169
Quote:
Originally Posted by Dr.Shankenstein View Post

I know I am late to the party, but can these stands still be found?
you can try ebay, but most offerings are from the UK or Ger.
post #14918 of 15169
Quote:
Originally Posted by Brian-HD View Post

It just turned off and on for a sec but no setup screen and none of the settings have changed. The only things that are reset is the time and clock.

I reset my TV back to Factory settings after the firmware update last week.
Just go to the general settings Menu and choose "Factory Reset". This completely resets your TV and welcomes you with the Setup Wizard after it restarts. Easy as that!
There is no need for the Button-holding and pressing of the remote..
post #14919 of 15169
Quote:
Originally Posted by DaMac78 View Post

Did you connect the DVD with a single component cable to one of the 3 HD-Component connections? That would be wrong and also your problem, as these are 3 separate color signals combined.
If you realy need to attach an old DVD Player without HDMI to your HX929, use a Scart-Cable and the adapter provided with the TV.
Or, just go to your local dealer any buy a new DVD Player with HDMI output for 50$ ;-)

I am using very expensive component cables that cost a lot more than $50.00. Has anyone ever tried component on their 55HX929?
post #14920 of 15169
Quote:
Originally Posted by IMRIZZO View Post


Got it

Thanks!
post #14921 of 15169
Quote:
Originally Posted by gbaby View Post

I am using very expensive component cables that cost a lot more than $50.00. Has anyone ever tried component on their 55HX929?

Ok, so I guess you are using a DVD Player with component HD output. (Cable of 3 connectors)
Have you used this player on another set before? I'm not going to ask if you connected the right cables to the right colors..
I have never used component on the HX92 and do not plan to. But there could be some color-code settings in the DVD player or the TV for the component connection?
Keep trying, or maybe someone else from the Forum has already tested this..
post #14922 of 15169
Quote:
Originally Posted by IMRIZZO View Post

you can try ebay, but most offerings are from the UK or Ger.
Found one new in Canada. They are asking $225 I do believe we have same power standards, so no adapter would be needed.
Thanks again RIZZO!
post #14923 of 15169
Quote:
Originally Posted by Dr.Shankenstein View Post

Found one new in Canada. They are asking $225 I do believe we have same power standards, so no adapter would be needed.
Thanks again RIZZO!

Nice find keep us posted on how it works out.
post #14924 of 15169
Quote:
Originally Posted by DaMac78 View Post

Ok, so I guess you are using a DVD Player with component HD output. (Cable of 3 connectors)
Have you used this player on another set before? I'm not going to ask if you connected the right cables to the right colors..
I have never used component on the HX92 and do not plan to. But there could be some color-code settings in the DVD player or the TV for the component connection?
Keep trying, or maybe someone else from the Forum has already tested this..

Actually, component was used for 480p and the DVD player has been used for years, a Pioneer Elite DV-59avi. It has never had a problem abd still does not have a problem, its the television.
post #14925 of 15169
Am running a PS2 into my 65HX929 using component cable , no problems at all with odd colours.
post #14926 of 15169
Quote:
Originally Posted by gbaby View Post

I am using very expensive component cables that cost a lot more than $50.00. Has anyone ever tried component on their 55HX929?

I've had various devices (PS2, Xbox, Wii, etc) via component direct to my 55" 929 and they were all fine.
post #14927 of 15169
Quote:
Originally Posted by DaMac78 View Post

I reset my TV back to Factory settings after the firmware update last week.
Just go to the general settings Menu and choose "Factory Reset". This completely resets your TV and welcomes you with the Setup Wizard after it restarts. Easy as that!
There is no need for the Button-holding and pressing of the remote..

From what I read in the iManual, it describes it describes reset under Advanced settings as only impacting the Advanced Settings. Just to make sure I understand, it rolled back your firmware as well?
post #14928 of 15169
I found a solitary stuck pixel on my 929. I don't notice it in about 95% of content, but it does stare at me in bright red against certain dark content. I have tried my pixel flipper which worked on wife's Samsung, but no dice. Contacted Sony to see if there was a method massaging the pixel out? I instead got a link to their site that claimed that all LCD panels in production have manufacturing defects. Their tech support said if I can live it I should do so since next may be worse. Here is the link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C275100
post #14929 of 15169
Quote:
Originally Posted by Dr.Shankenstein View Post

I found a solitary stuck pixel on my 929. I don't notice it in about 95% of content, but it does stare at me in bright red against certain dark content. I have tried my pixel flipper which worked on wife's Samsung, but no dice. Contacted Sony to see if there was a method massaging the pixel out? I instead got a link to their site that claimed that all LCD panels in production have manufacturing defects. Their tech support said if I can live it I should do so since next may be worse. Here is the link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C275100

Massaging is out of the question, as this is not a normal LCD panel (that is somewhat flexible) the 929/950 has a rigid Glass panel I would suggest trying the pix/flipper a few more times, it just might 'free-up' the stuck pixel.
post #14930 of 15169
duplicate post
Edited by IMRIZZO - 1/24/13 at 12:15pm
post #14931 of 15169
Quote:
Originally Posted by tbaudoin View Post

From what I read in the iManual, it describes it describes reset under Advanced settings as only impacting the Advanced Settings. Just to make sure I understand, it rolled back your firmware as well?

If you only reset the Advanced "Picture" settings then it only resets that and nothing else. A complete Factory reset of the TV however, can be done in the General settings menu by choosing the option "Reset Factory Default". This will not roll back your firmware. I just like doing a factory reset on a new TV after doing the Firmware-update.
post #14932 of 15169
Quote:
Originally Posted by DaMac78 View Post

Ok, so I guess you are using a DVD Player with component HD output. (Cable of 3 connectors)
Have you used this player on another set before? I'm not going to ask if you connected the right cables to the right colors..
I have never used component on the HX92 and do not plan to. But there could be some color-code settings in the DVD player or the TV for the component connection?
Keep trying, or maybe someone else from the Forum has already tested this..

I am using Siver Serpent cables from Bettercables.com. Remember, on the 929 there is an attachment for all the analog video inputs. I connected my component (Red, Blue and Green) to the appropriate input and get blue faces and other wierd colors. Anyone else having this experience?
post #14933 of 15169
Quote:
Originally Posted by gbaby View Post

I am using Siver Serpent cables from Bettercables.com. Remember, on the 929 there is an attachment for all the analog video inputs. I connected my component (Red, Blue and Green) to the appropriate input and get blue faces and other wierd colors. Anyone else having this experience?



Check your cables again. If one of the cables is accidently switched or is not installed all the way in, it can cause the problems you describe.
post #14934 of 15169
Quote:
Originally Posted by gbaby View Post

I am using Siver Serpent cables from Bettercables.com. Remember, on the 929 there is an attachment for all the analog video inputs. I connected my component (Red, Blue and Green) to the appropriate input and get blue faces and other wierd colors. Anyone else having this experience?

Yes the HX92 has adapters for analog and component connections. If the DVD-Player works on another set, maybe your adapter-cable is faulty. Or, worst case, the connector in the TV. Try to get your hands on another adapter to make sure its not the TV. And I would also try another component device on the TV. If those tests fail, you will be well prepared for Sony support and repair..
Good luck!
post #14935 of 15169
Quote:
Originally Posted by DaMac78 View Post

Yes the HX92 has adapters for analog and component connections. If the DVD-Player works on another set, maybe your adapter-cable is faulty. Or, worst case, the connector in the TV. Try to get your hands on another adapter to make sure its not the TV. And I would also try another component device on the TV. If those tests fail, you will be well prepared for Sony support and repair..
Good luck!



I think you have offered the best solution and advice on my problem. I'm certain my television is out of warranty so I may have to resign myself to not use analog sources.
post #14936 of 15169
Quote:
Originally Posted by ti-triodes View Post

Check your cables again. If one of the cables is accidently switched or is not installed all the way in, it can cause the problems you describe.

This was my first diagnostic attempt, tightening the cables. Thanks just the same.
post #14937 of 15169


I spent allot of time in this Forum before I bought my 55" HX920..
After seeing both good and bad posts about this SONY TV I was a little torn if I really should pull the trigger..
Fortunately, I know the Sony-PM from where I used to work, and I expressed my concerns. He sent me 2 TV's at once saying I can choose the better and give the other one back.. SWEET! I was very grateful he offered this option, as I did not want a set with a faulty pixel, a crease or any other illnesses..

Turns out, after hours of testing and comparing with the AVS-HD BluRay and some Movies (my Panasonic Bluray Player has two HDMI outputs) I came to the conclusion that both sets have the same issues but one of them less..
The date of fabrication is April 2012 on both sets with about 5 Serial-Numbers between them and these are models released for Switzerland.

The HX920 has increadible picture quality and I do not regret replacing my Samsung 9-Series which also had Full backlit LED.

However, this TV has DSE and if you cannot live with that you better look for something else. I believe there is no such thing as a HX92 with 0% DSE out there - and if anyone has one, you're damn lucky!
Also, the "crease" is still slightly there, but it is only on the extreme outer left side and can only be seen off angle. This is the same case on both TV's I have here and also on one I saw on display at another store. Both TV's have no dead pixels and also no light bleeding even with Backlight LED Dynamic controll disabled.
Input Lag is very minimal, as long as GAME mode is in use.
No issues with my XBOX360 or PS3.

Everything is pure perfection on this TV, except the DSE.
I chose to keep one of them even if I am extremely picky.
The DSE is only noticed when the camera moves sideways across a blue sky or another pale colored background. This can be best tested by using the Xbox or PS while lookinh up at the sky in Call of Duty and panning slowly to the side.

I chose one of the TV's over the other, as it has a little less DSE and also the color uniformity seems better.

If you can live with some DSE, as I chose to because the TV is beautiful and perfect otherwise, go for it! Grab one!

I spent hours testing these two sets and if anybody has a question, I'll be glad to comment.
Edited by DaMac78 - 1/27/13 at 1:23pm
post #14938 of 15169
After hurricane Sandy, my Sony 929 started to reboot itself. I called Sony and customer service told me that the power supply broad is likely the issue and needs to be replaced. Sony sent a tech out today and replaced the broad. I am very please with Sony's CS for addressing the problem in a timely manner. As of now all is working well. I will update if any changes.
post #14939 of 15169
I have the latest Consumer Report mag and I am shocked how Sony was ingnored in their top rated TV's. In fact very little mention of Sony. Personally I don't give a damn about thier ratings as I use Cnet ratings BUT many people depend on their rating and in this case will have a negative impact on Sony. Anyone have any ideas what happened to Sony?
post #14940 of 15169
Quote:
Originally Posted by DaMac78 View Post



I spent allot of time in this Forum before I bought my 55" HX920..
After seeing both good and bad posts about this SONY TV I was a little torn if I really should pull the trigger..
Fortunately, I know the Sony-PM from where I used to work, and I expressed my concerns. He sent me 2 TV's at once saying I can choose the better and give the other one back.. SWEET! I was very grateful he offered this option, as I did not want a set with a faulty pixel, a crease or any other illnesses..

Turns out, after hours of testing and comparing with the AVS-HD BluRay and some Movies (my Panasonic Bluray Player has two HDMI outputs) I came to the conclusion that both sets have the same issues but one of them less..
The date of fabrication is April 2012 on both sets with about 5 Serial-Numbers between them and these are models released for Switzerland.

The HX920 has increadible picture quality and I do not regret replacing my Samsung 9-Series which also had Full backlit LED.

However, this TV has DSE and if you cannot live with that you better look for something else. I believe there is no such thing as a HX92 with 0% DSE out there - and if anyone has one, you're damn lucky!
Also, the "crease" is still slightly there, but it is only on the extreme outer left side and can only be seen off angle. This is the same case on both TV's I have here and also on one I saw on display at another store. Both TV's have no dead pixels and also no light bleeding even with Backlight LED Dynamic controll disabled.
Input Lag is very minimal, as long as GAME mode is in use.
No issues with my XBOX360 or PS3.

Everything is pure perfection on this TV, except the DSE.
I chose to keep one of them even if I am extremely picky.
The DSE is only noticed when the camera moves sideways across a blue sky or another pale colored background. This can be best tested by using the Xbox or PS while lookinh up at the sky in Call of Duty and panning slowly to the side.

I chose one of the TV's over the other, as it has a little less DSE and also the color uniformity seems better.

If you can live with some DSE, as I chose to because the TV is beautiful and perfect otherwise, go for it! Grab one!

I spent hours testing these two sets and if anybody has a question, I'll be glad to comment.
I haven't noticed or am simply not looking for DSE. My primary concerns were uniformity (flashlighting) and motion performance in gaming, so I am over the moon with how good this set is. And from what I have read in other post from LG to Samsung it is widespread not just Sony. I think I can live with some DSE for sure.
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