Quote:
Originally Posted by Sgooter 
badlands7,
Star Trek quote: "Resistance is futile."
When I need to exchange my STB's, I go in person to the customer service department at the cable company's local branch office, and politely tell them what box I want, and I don't leave until I get it. Maybe they'll give you a new box to try out for a few days without having to surrender your SA box. My cable company is Brighthouse (aka TWC), and they do not use the Cisco 8642HDC box for whole house DVR.
Exchanging the cable box as the "proven solution" may also be your only way of confirming whether you need to return/repair the TV.
Good luck.

badlands7,
Star Trek quote: "Resistance is futile."
When I need to exchange my STB's, I go in person to the customer service department at the cable company's local branch office, and politely tell them what box I want, and I don't leave until I get it. Maybe they'll give you a new box to try out for a few days without having to surrender your SA box. My cable company is Brighthouse (aka TWC), and they do not use the Cisco 8642HDC box for whole house DVR.
Exchanging the cable box as the "proven solution" may also be your only way of confirming whether you need to return/repair the TV.
Good luck.
badlands7,
Excellent advice !
There have also been others who have resisted in the past(as you have read). When they finally woke up to reality and saw the light(or heard the sound)the shock and awe was amazing.
Now, these same people who resisted, give the same advice to the next person, to try to show them the light.
Resistance is not worth the wait.


























