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Official LG 47LW5600/55LW5600 "Passive 3D" Owners Thread - Page 255

post #7621 of 8111
Quote:
Originally Posted by badlands7 View Post

Okay, you guys were right!

I was able to get the new Cisco 8742 box from Time Warner (it's so hard to get these things, you'd think they were gold plated!) and the "no audio" issue is gone, baby, gone.

Now that issue is apparently resolved, I have another one. The TV arrived with a few dents on the back (there was no box damage, so it was definitely shipped that way). I probably would have exchanged it immediately, but they were already out of stock by the time I received it. The dents themselves aren't a huge concern (although annoying on a new TV). However, on black screens, there is some light leakage on the top right of the screen where the dents are. Is this something warranty service would come out and fix?

I had an issue with my 55LW5600 after a week of ownership where the bezel popped loose on one corner and the side. No visible damage on my box either. I called LG customer service and they had a repairman out the next day. I was impressed with that as it took Samsung 4 days to get a repairman out when my DLP went south once.

The bezel was available and the TV could have been repaired. However the repairman said he'd have to completely dissemble the TV and transfer everything over to the new bezel. I really wasn't looking forward to having the whole TV torn apart as you never know what might get messed up. I bought locally and was able to exchange the TV for another one, so far the new one has been OK.

Are you sure the light leakage is caused by the dents, and not just a "bloom" artifact due to the edge lighting? If it's from the dents, LG should have you covered on warranty, or possibly be able to replace it as a factory defect. I'm sure LG will be able to get you taken care of if you call them.

Good luck
post #7622 of 8111
Quote:
Originally Posted by cwmont13 View Post

I had an issue with my 55LW5600 after a week of ownership where the bezel popped loose on one corner and the side. No visible damage on my box either. I called LG customer service and they had a repairman out the next day. I was impressed with that as it took Samsung 4 days to get a repairman out when my DLP went south once.

The bezel was available and the TV could have been repaired. However the repairman said he'd have to completely dissemble the TV and transfer everything over to the new bezel. I really wasn't looking forward to having the whole TV torn apart as you never know what might get messed up. I bought locally and was able to exchange the TV for another one, so far the new one has been OK.

Are you sure the light leakage is caused by the dents, and not just a "bloom" artifact due to the edge lighting? If it's from the dents, LG should have you covered on warranty, or possibly be able to replace it as a factory defect. I'm sure LG will be able to get you taken care of if you call them.

Good luck

Thanks for the info, cwmont. I'm not positive the leakage is caused by the dents, but since almost all of it is right where the dents are, I think it's likely. Also, if I look at the top of the bezel closely from the side, I can see it sticks out just a little bit where one of the dents is.
post #7623 of 8111
Quote:
Originally Posted by tbielowicz View Post

I have the 5600 and checked out the 6700 the other day. I found there to be little difference and it is more than likely going to give you similar picture, which would be very good on HD. Remember, the greatest weakness on this TV is SD which is average at best. Other than that, it is one of the best values out there.

The thing to remember is the 5600 models were discounted around a grand from MSRP which made it an easy decision for me. There is no way to tell if the new models will do likewise, I sort of doubt it, so it may be a more difficult choice for buyers interested in the new models. I bought our 55LW5600 sight unseen and hoped for the best because, like you posted, it was such a great value. I have not been disappointed and would do it again if faced with a similar choice.
post #7624 of 8111
Quote:
Originally Posted by Connestee View Post


The thing to remember is the 5600 models were discounted around a grand from MSRP which made it an easy decision for me. There is no way to tell if the new models will do likewise, I sort of doubt it, so it may be a more difficult choice for buyers interested in the new models. I bought our 55LW5600 sight unseen and hoped for the best because, like you posted, it was such a great value. I have not been disappointed and would do it again if faced with a similar choice.

Reports so far are that the 6700's motion smoothing can't be turned off which would be a deal killer for me. This set(5600) is hit and miss, sometimes the picture is jaw dropping and other times so so. I think the flash lighting is the most irritating thing to me so far. It just kills the the mood on dark and erie movies. I don't think there are much better sets for the discounted price. I am very close to returning for a Panasonic 55st50 because of the flash lighting but the 3d on the LG is so damn good and the Panasonic glass prices still to high. I have 3 more weeks to make my mind up.
post #7625 of 8111
So I'm running plex media server on my pc but the media link app won't let me view any of my videos. Any idea how to start troubleshooting this issue?
post #7626 of 8111
Quote:
Originally Posted by talk show host View Post

So I'm running plex media server on my pc but the media link app won't let me view any of my videos. Any idea how to start troubleshooting this issue?

To clarify I can see all of them, but when I click to play, it tells me it can't play the files. And this is for everything.
post #7627 of 8111
Quote:
Originally Posted by talk show host View Post


To clarify I can see all of them, but when I click to play, it tells me it can't play the files. And this is for everything.

I have found that if I rip a DVD or HDVD with MakeMKV the plex app plays them back. I haven't had luck any other way. It doesn't like VC1 encoded HDDVD's in fact it makes the tv reboot. Also fast forwarding does not work on mpeg2 files(DVD) and it doesn't remember the last place you left off at. If you have anything in DTS you will have to rerip using the Dolby track or use a program to reencode the DTS track to Dolby. The tv will not pass a DTS stream. It is pretty useless with all of the bugs in it. Go over to the PLEX forums on their website to see all the issues.
post #7628 of 8111
That's funny because the main things I want to stream are makemkvs. Ill check the sound settings. However I also can't use any of the "channels" in media link like apple trailers.
post #7629 of 8111
One other thought... I can't directly stream any video files over dlna. So I really don't know what the underlying problem is - the tv or plex
post #7630 of 8111
Downloaded Firmware update 04.03.01 over the air today... Can't find anything about what its supposed to update.
post #7631 of 8111
Quote:
Originally Posted by jaymerkramer View Post

Reports so far are that the 6700's motion smoothing can't be turned off which would be a deal killer for me. This set(5600) is hit and miss, sometimes the picture is jaw dropping and other times so so. I think the flash lighting is the most irritating thing to me so far. It just kills the the mood on dark and erie movies. I don't think there are much better sets for the discounted price. I am very close to returning for a Panasonic 55st50 because of the flash lighting but the 3d on the LG is so damn good and the Panasonic glass prices still to high. I have 3 more weeks to make my mind up.

It appears that the 6700s were shipped without Trumotion even enabled. If an upcoming firmware enables it, there may be an option to turn it off. However, if it's true they shipped them without one of the promised features (and isn't disclosed to buyers), that's seriously messed up.
post #7632 of 8111
Quote:
Originally Posted by jnewberry1 View Post

Downloaded Firmware update 04.03.01 over the air today... Can't find anything about what its supposed to update.

New Youtube App, which is MUCH better than the old one, and I hope they put also the voice recognition, but I'm not able to test, since they just start to sell the new tvs with this "microphoned" magic remote.

I read something about firmware update also for the old tv to be capable to run this feature... that's why I'm hoping for it


---------------------
Ok, for some reason during the time I was post this, my youtube rolledback to the old terrible one, don't know what I mess around here, but, it's terrible to have this new for just 1 video!
post #7633 of 8111
Quote:
Originally Posted by talk show host View Post

So I'm running plex media server on my pc but the media link app won't let me view any of my videos. Any idea how to start troubleshooting this issue?


Plex probably doesn't like your movie format. I encode all my videos to M4V using handbrake. Works great for plex on LG, xbmc, Plex on Iphone. Plus I can drag and drop movies on iphone or itouch if need be.
post #7634 of 8111
Quote:
Originally Posted by auad View Post

New Youtube App, which is MUCH better than the old one, and I hope they put also the voice recognition, but I'm not able to test, since they just start to sell the new tvs with this "microphoned" magic remote.

I read something about firmware update also for the old tv to be capable to run this feature... that's why I'm hoping for it


---------------------
Ok, for some reason during the time I was post this, my youtube rolledback to the old terrible one, don't know what I mess around here, but, it's terrible to have this new for just 1 video!

I've this 04.03.01 OTA update today,
I didn't see any new Youtube app, and the TV is being less responsive than before. Like I used the regular remote to press "TV", "input", Home". It responds in a few seconds later.
It feels like the TV is lack of RAM to respond my command.
post #7635 of 8111
Quote:
Originally Posted by matwu37 View Post

I've this 04.03.01 OTA update today,
I didn't see any new Youtube app, and the TV is being less responsive than before. Like I used the regular remote to press "TV", "input", Home". It responds in a few seconds later.
It feels like the TV is lack of RAM to respond my command.

I haven't updated yet but found some information about fixing the slow response of the home screen. I'll sum up what I found and post the links below (translated from Portuguese).

Before updating:
- Update the TV. HOME > SETTINGS > SUPPORT > SOFTWARE UPDATE
- After the update, leave the TV powered on for 1 hour (no fiddling with the TV) to allow the upgrade to fully activate (information from LG directly).
- Disconnect and reconnect (may or may not be required).

If you have already updated:
- HOME> SETTINGS option and went on SUPPORT> PREMIUM START

If the solutions above do not fix the problem, perform the following:
- Restore the TVs initial settings. HOME > SETTINGS > OPTIONS > INITIAL SETUP

And have read that some people experience this issue and some people don't. Maybe it happens to tv that have gone thru service menu hacks?? Can anyone confirm that the service menu hacks are still enabled after the update?


I haven't tried any of this myself, just passing along this information. Hope it helps tho.

http://translate.google.ca/translate...prmd%3Dimvnsfd

http://translate.google.ca/translate...prmd%3Dimvnsfd
post #7636 of 8111
Quote:
Originally Posted by jnewberry1 View Post

Downloaded Firmware update 04.03.01 over the air today... Can't find anything about what its supposed to update.

Woke up this morning, and I see the update, and am downloading now. Going from ver. 04.02.62 to 04.03.01.

I have NEVER had any lag issue with this tv while gaming, so I'm wondering as well to what this update is. Hopefully it rids lag for what seems a lot of people with these tvs. Hope everyone can game in peace now.
post #7637 of 8111
Quote:
Originally Posted by miDnIghtEr20C View Post

Woke up this morning, and I see the update, and am downloading now. Going from ver. 04.02.62 to 04.03.01.

I have NEVER had any lag issue with this tv while gaming, so I'm wondering as well to what this update is. Hopefully it rids lag for what seems a lot of people with these tvs. Hope everyone can game in peace now.

Please report back with your experience. I have no lag issues now either and dont want to apply an update that introduces them.
post #7638 of 8111
+1
post #7639 of 8111
Quote:
Originally Posted by kajo View Post

I haven't updated yet but found some information about fixing the slow response of the home screen. I'll sum up what I found and post the links below (translated from Portuguese).

Before updating:
- Restore the TVs initial settings. HOME > SETTINGS > OPTIONS > INITIAL SETUP
- Update the TV. HOME > SETTINGS > SUPPORT > SOFTWARE UPDATE
- After the update, leave the TV powered on for 1 hour (no fiddling with the TV) to allow the upgrade to fully activate (information from LG directly).
- Disconnect and reconnect (may or may not be required).

If you have already updated:
- Restore the TVs initial settings. HOME > SETTINGS > OPTIONS > INITIAL SETUP
- HOME> SETTINGS option and went on SUPPORT> INITIALIZE PREMIUM

And have read that some people experience this issue and some people don't. Maybe it happens to tv that have gone thru service menu hacks?? Can anyone confirm that the service menu hacks are still enabled after the update?


I haven't tried any of this myself, just passing along this information. Hope it helps tho.


Yes, exactly i was those who did the service hack.
I saw your post this morning, and tried the "Already updated" steps, but I just did the "initialize the premium". And sat the TV on for about 30 mins.
The problem seems resolved before I head out, I will see more tonight.
Thanks so much for you to provide the solution!!

Anyway, here's a recap of the NEW updated ver. 04.03.01:

updated from 04.02.62(no game lag issue), after the update I had that slow responds I mention early. But, all the service hack stuff are still available (THX, DVR)

applied the steps "If you have already updated:
- HOME> SETTINGS option and went on SUPPORT> INITIALIZE PREMIUM"

Slows responds resolved, service hack function available, NO any new premium app, NO new youtube app as some of you mentioned above. Can't find what's the update does

So I say is pretty safe to upgrade it, plus lg.com still has the 04.02.62 available. You may get a copy of backup beforehand and revert it back if you feel necessary
post #7640 of 8111
So the update made my tv very slow so I redid the initial setup. That fixed the slowness but now Hulu won't load... Screen just goes black. Anyone else have this problem?
post #7641 of 8111
Quote:
Originally Posted by matwu37 View Post

Yes, exactly i was those who did the service hack.
I saw your post this morning, and tried the "Already updated" steps, but I just did the "initialize the premium". And sat the TV on for about 30 mins.
The problem seems resolved before I head out, I will see more tonight.
Thanks so much for you to provide the solution!!

Anyway, here's a recap of the NEW updated ver. 04.03.01:

updated from 04.02.62(no game lag issue), after the update I had that slow responds I mention early. But, all the service hack stuff are still available (THX, DVR)

applied the steps "If you have already updated:
- HOME> SETTINGS option and went on SUPPORT> INITIALIZE PREMIUM"

Slows responds resolved, service hack function available, NO any new premium app, NO new youtube app as some of you mentioned above. Can't find what's the update does

So I say is pretty safe to upgrade it, plus lg.com still has the 04.02.62 available. You may get a copy of backup beforehand and revert it back if you feel necessary

Do you lose your isf settings and other settings by going through initial setup?
post #7642 of 8111
Quote:
Originally Posted by kajo View Post

I haven't updated yet but found some information about fixing the slow response of the home screen. I'll sum up what I found and post the links below (translated from Portuguese).

Before updating:
{snip}
If you have already updated:
{more snips...}

Thanks for this - I updated this morning and the home menu was excruciatingly slow (about 20 seconds to respond to a key press), but your solution worked perfectly.
post #7643 of 8111
As soon as I updated my youtube looked like this one: youtube /leanback

After some time it backs to the old look... Probably after the one hour the firmware finish the update, as some of you said we have to wait and back to the stupid old Youtube.

I have to tell you guys that i was very happy for just 1 video.
post #7644 of 8111
Quote:
Originally Posted by adrianb View Post

Please report back with your experience. I have no lag issues now either and dont want to apply an update that introduces them.

I'm just curious as to how ppl with the same tv have ZERO lag...

Are you talking both audio and video as I have found the lowest I can get it to is 75 ms video and 115 audio....

As I have said time and again, Rock Band is the easiest way by far to test lag as in the new RB with the RB2 guitar it has a mic and camera to auto calibrate lag....

By far better testing than manually or with a FPS game which is essentially also manual....


Timing based games are the best for lag....


LMK what your settings are as to how you have no lag
post #7645 of 8111
Quote:
Originally Posted by jnewberry1 View Post

Do you lose your isf settings and other settings by going through initial setup?

ATTENTION guys!!

I did the update and experienced the slow responds.

So what I did is go to SETUP > SUPPORT > Initialization of Premium ONLY!!!!

This fixes slow responds and keep all the service hack you had.

DO NOT ATTEMPT TO DO THE "INITIAL SETUP" under "OPTION", they are totally different.
post #7646 of 8111
My input lag has been reduced to as low as possible so its not a big issue for me anymore... But alas when you fix one problem another arises. I've recently started noticing there is a significant audio delay. It disconnects me from whatever I'm watching. Im using an htpc yo watch my content and my speakers are hooked up to my PC for audio. Even if I go through HDMI audio to my TV there is still lag. Anybody come across this issue?
post #7647 of 8111
I haven't done the "hack", but the responsiveness of my TV was crazy slow.

I knew if I came here, I'd fine out both if others were having the same issue and, I'm getting excited here, somebody would maybe have a fix.

And, getting teary eyed here, you guys did. Really, thanks. It was driving me nuts.
post #7648 of 8111
Quote:
Originally Posted by danbry39 View Post

I haven't done the "hack", but the responsiveness of my TV was crazy slow.

I knew if I came here, I'd fine out both if others were having the same issue and, I'm getting excited here, somebody would maybe have a fix.

And, getting teary eyed here, you guys did. Really, thanks. It was driving me nuts.

I had the same problem after updated firmware. If you disable the auto sign-in to LG, and restart the TV, it runs normally.

If you sign-in to the LG App store, the TV starts it's slow down crap. Leave it running without signing in and you'll be ok.
post #7649 of 8111
Just wanted to confirm that after updating my TV was extremely slow, as expected, however just letting it sit for an hour seemed to fix it! Thanks guys!
post #7650 of 8111
Well RS232 controls still don't work when using an input from the wireless media kit, so it didn't fix that.
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