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Official Samsung UNXXD8000 Owners' Thread - Page 255

post #7621 of 8402
Quote:
Originally Posted by elykoj View Post

When I have looked at the D7000 and D8000 in a few different stores , I saw absolutely no flash lighting or clouding on ANY of these sets? Why does it seem so many people are having them when they gt the tv home?

Hi, elykoj,

When you are viewing the set in a store it is in "Demo" mode which cranks the picture up with Dynamic contrast, etc. and this works to hide any flash lighting, clouding, etc. You might also notice that some, not all, folks complain about "flash lighting/clouding" when viewing completely black screens or movie credits while indicating that the same is not present when viewing other material. You then have to decide if this "flash lighting/clouding" is a problem for you or not.

Finally, some will tell you that if the set is professionally calibrated these become non-issues.

Just my 2ยข.

OldAKGuy
post #7622 of 8402
I am currently using Tempest's settings, I must say I am quite impressed. The color looks really good and the black levels look great as well. I did change the picture to warm 1 instead of warm 2. Warm 2 is just too much red.
post #7623 of 8402
Quote:
Originally Posted by JewDaddy View Post

Im with you guys. Ive been wondering the same thing and I actually just figured it out. The only way for you to change the depth past 5, is if your are converting a 2d signal to 3d. If you are watching a true 3d source, it will only allow you to adjust the 3d perspective.

Ah. Thanks JewDaddy. I see it now. I really appreciate it!
post #7624 of 8402
Quote:
Originally Posted by d8000 user View Post

I have finished fiddling. I am left with only one more option.

I have discovered that having r offset on anything under 26 there's no point because it removes some amount of red in scenes.

So I am leaving it all as per tempests original settings


There are nothing wrong with the settings on my screen, and I can't imagine the r-offset being a problem for anyone at 1 point above its default.


I think it should think that if anyone wants to bump on black tone to its lowest setting and d/contrast to its lowest setting, it should be up to personal preference


I just did that some of today recently, and it 'enhances' the picture without any drawbacks it seems......

BUT the only thing is that I honestly don't think it really needs it. "as the director intended" philosophy, combined with Tempests awesome settings, means the picture looks great.

But I always put a disclaimer to that - you are well within your rights, and in some ways you would just be enhancing a near perfect picture. So whats the point, but it does look good too.

Before I ramble, I would say, "either way is ok"

__

And to answer your question succinctly, yes I have finished, and I arrived at Tempests Original settings that I melded with the Custom Color I found on HDTV, as listed on this page above

___



Tempests


Basic Settings
Picture Mode Movie
Backlight 16
Contrast 87
Brightness 48
Sharpness 14
Color 50
Tint 50/50

Advanced Settings
Black Tone Dark Off
Dynamic Contrast Low Off
Gamma 1

Color Space (*from Tempest*; for my tv I used the *HDTV one* from facebook which is at the end here, it gives me the best Kelvin, your milage may vary)
Red R51 G0 B2
Green R5 G57 B0
Blue R0 G1 B64
Yellow R53 G55 B0
Cyan R0 G56 B58
Magenta R52 G0 B57

White Balance (coarse grain)
R-Offset 26
G-Offset 25
B-Offset 23
R-Gain 26
G-Gain 25
B-Gain 12

10p White Balance (I use his 10pt white system for my tv. It actually enhanced the picture for once!!! Truly wonderful! bearing in mind, its calibrated for HIS tv! amazing!)
1 R0 G0 B0
2 R0 G0 B0
3 R-1 G0 B-1
4 R-1 G0 B0
5 R-1 G0 B1
6 R-2 G0 B1
7 R1 G0 B0
8 R1 G0 B0
9 R0 G0 B-4
10 R0 B0 B-10

Edge Enhancement Off
Motion Lighting Off
xvYCC Off
LED Motion Plus Cinema Off

Picture Options
Color Tone Warm 2
Digital Noise filter Auto
MPEG Noise Filter Auto
HDMI Black Level Normal
Film Mode Off
Auto Motion Plus Off
Smart LED High Off
Cinema Black Off


Tempests color (I chose to use this HDTV's, it gives better kelvin for my tv. your milage may vary)

red 50 0 0
green 3 56 2
blue 0 4 92
yellow 56 48 1
cyan 0 52 54
Magenta 40 4 59

NOTE: People are allowed to switch on black tone to dark (lowest) and d-contrast to Low. This helps the picture out a bit, yet honestly, for my tv at least, these settings are SO acurate, I do not think they really need activating, but its true, with them on, the picture retains its awesome integrity and "directors intention" feel....but remember, it has the potential to introduce un-original or unintentional parts of the picture. This was the case in the Planet Earth documentary shallow seas. A black portion of the clouds shadow was obviously 'enhanced'...and the worst thing about this was, having intimate knowledge of the picture, it was a cloud-shadow on water that 'without black tone' still looked black enough to pass as a perfectly rendered representation of the cloud-shadow. So I advise it off, but certainly the picture is enhanced...its not that it did a bad job of enhancing the cloud-shadow on the water....it was that the Black Tone had digitally enhanced the spot, so it was just even blacker than it should be! And it was obvious, because I knew it was because of black tone....BUT was it out of place? maybe not. each to his own. I am merely pointing out that it will add non-usual things to the image. But it can look great, of course. --->and its usually the source material, as this is not a proper blue ray.

NOTE: d contrast. D contrast set to low on the other hand does a GREAT JOB *usually always* of bumping up the contrast without altering the original picture too much. In some ways, I believe its a must-have improvement. Its making the colors more vibrant, without altering them in the slightest. Is it required, though on pain of death-of-image-quality? No. The unadulterated picture is just fine. And if its SD content you are viewing, I think you should turn on black tone and d contrast to help out.

NOTE: If you get judder or anything, turn on Motion Plus custom blur 10 judder 3

__

And thats it, I have def finished fiddling now. The picture is great and how it should be

hello d8000 i remember with your original settings we were able to get rid of the grey sheet layer on the screen, like the greyish haze.
have you noticed any of that with your final settings (tempest)?

right now i am using your original settings (natural movie mode), and i love it
but i wanted to try this new setting and i was wondering about the greyish haze on the acreen...thanks in advance
post #7625 of 8402
Quote:
Originally Posted by phoenixone View Post

Ah. Thanks JewDaddy. I see it now. I really appreciate it!

No problem phoenix. Glad I could actually contribute to this forum
post #7626 of 8402
Where can I find Tempest's settings?
post #7627 of 8402
Quote:
Originally Posted by Patrick G View Post

Where can I find Tempest's settings?

Here is the thread, with his before and after pictures.

http://www.avsforum.com/avs-vb/showthread.php?t=1396145
post #7628 of 8402
Thanks. And how about d8000's?
post #7629 of 8402
Quote:
Originally Posted by Patrick G View Post

Thanks. And how about d8000's?


If im not mistaken he is using Tempest's settings. Or a hybrid version of it. They look great.
post #7630 of 8402
Quote:
Originally Posted by OldAKGuy View Post

Hi, elykoj,

When you are viewing the set in a store it is in "Demo" mode which cranks the picture up with Dynamic contrast, etc. and this works to hide any flash lighting, clouding, etc. You might also notice that some, not all, folks complain about "flash lighting/clouding" when viewing completely black screens or movie credits while indicating that the same is not present when viewing other material. You then have to decide if this "flash lighting/clouding" is a problem for you or not.

Finally, some will tell you that if the set is professionally calibrated these become non-issues.

Just my 2ยข.



OldAKGuy

It was playing a movie with the black bars across the top and bottom and it looked very black to me. I was looking for any light poking from the corners and saw nothing?
post #7631 of 8402
I just picked up a new 46" D8000 (un46d8000) to go along with my two 55" D8000's, however I noticed something strange about the way the 46" looks from a slight angle. The left hand side of the screen emits two/three bright spots regardless of the picture content. I attached two pictures as an example, however has anyone had this issue before? I waited a few weeks and tried various settings, however the bright areas will not go away. This issue doesn't happen with my two 55" units.
LL
LL
post #7632 of 8402
Guys, my journey looking for calibration settings that perfectly match my TV has ended. I consider myself extremely lucky stumbling upon a set of calibration settings that completely nailed white balance, color temperature, and color precision.

Based on all the drastically different professional calibration settings I've found posted, it's obvious that there are "D" series Samsung LCD panels that are very different from each other. HOWEVER I also found out from personal experience that if you're VERY VERY lucky, you'll run into calibration settings for a TV that has the same exact color characteristics as yours. The settings I found was for someone that had a European D7000 TV on the other side of the world. Who would have ever thought they would fit like a glove on my TV.

I can't explain it, but when you find the right settings.. you just know it. There is no more need to post on the forums about calibration and pontificate about how settings should or shouldn't be. You just feel this incredible satisfying feeling like there's finally closure... even for someone with extreme OCD like me. So, my journey has come to an end. I can only wish that others have the same luck as me.

The best advice I can give from what I've learned is don't settle quickly for a single set of calibration settings just because they are popular. Most people only focus on uniformity issues/flashlighting to be resolved. However, I think it's more important to find settings that have the right color balance with no affinity to any one color. The only way I know how to do that without using a spectrometer is to hook up a PC to your TV and look at pictures that you're familiar with. When I look at a CIE 1931 color space chromaticity diagram now, it finally looks perfect. If there's too much green or too much red, you know you don't have the right settings. Also, it might be kind of hard to tell when just watching movies if the colors are perfect or not if you don't have anything to compare it to.

Again, here's a reference to the post that was the end to my journey:
http://www.avsforum.com/avs-vb/showp...postcount=7592

Good bye guys and good luck!
MKANET
post #7633 of 8402
Quote:
Originally Posted by MKANET View Post

Guys, my journey looking for calibration settings that perfectly match my TV has ended. I consider myself extremely lucky stumbling upon a set of calibration settings that completely nailed white balance, color temperature, and color precision.

Based on all the drastically different professional calibration settings I've found posted, it's obvious that there are "D" series Samsung LCD panels that are very different from each other. HOWEVER I also found out from personal experience that if you're VERY VERY lucky, you'll run into calibration settings for a TV that has the same exact color characteristics as yours. The settings I found was for someone that had a European D7000 TV on the other side of the world. Who would have ever thought they would fit like a glove on my TV.

I can't explain it, but when you find the right settings.. you just know it. There is no more need to post on the forums about calibration and pontificate about how settings should or shouldn't be. You just feel this incredible satisfying feeling like there's finally closure... even for someone with extreme OCD like me. So, my journey has come to an end. I can only wish that others have the same luck as me.

The best advice I can give from what I've learned is don't settle quickly for a single set of calibration settings just because they are popular. Most people only focus on uniformity issues/flashlighting to be resolved. However, I think it's more important to find settings that have the right color balance with no affinity to any one color. The only way I know how to do that without using a spectrometer is to hook up a PC to your TV and look at pictures that you're familiar with. When I look at a CIE 1931 color space chromaticity diagram now, it finally looks perfect. If there's too much green or too much red, you know you don't have the right settings. Also, it might be kind of hard to tell when just watching movies if the colors are perfect or not if you don't have anything to compare it to.

Again, here's a reference to the post that was the end to my journey:
http://www.avsforum.com/avs-vb/showp...postcount=7592

Good bye guys and good luck!
MKANET

So you are using Puntnl's settings??
post #7634 of 8402
Quote:
Originally Posted by phoenixone View Post

This is intriguing. I would love to know this too. But, it seems that this thread discussion is deep into calibration settings and this topic may very well be over looked and end up buried in the thread. Let's hope someone gives it a look for us.

have not been following, is this for 3d?
post #7635 of 8402
Quote:
Originally Posted by MKANET View Post

Guys, my journey looking for calibration settings that perfectly match my TV has ended. I consider myself extremely lucky stumbling upon a set of calibration settings that completely nailed white balance, color temperature, and color precision.

Based on all the drastically different professional calibration settings I've found posted, it's obvious that there are "D" series Samsung LCD panels that are very different from each other. HOWEVER I also found out from personal experience that if you're VERY VERY lucky, you'll run into calibration settings for a TV that has the same exact color characteristics as yours. The settings I found was for someone that had a European D7000 TV on the other side of the world. Who would have ever thought they would fit like a glove on my TV.

I can't explain it, but when you find the right settings.. you just know it. There is no more need to post on the forums about calibration and pontificate about how settings should or shouldn't be. You just feel this incredible satisfying feeling like there's finally closure... even for someone with extreme OCD like me. So, my journey has come to an end. I can only wish that others have the same luck as me.

The best advice I can give from what I've learned is don't settle quickly for a single set of calibration settings just because they are popular. Most people only focus on uniformity issues/flashlighting to be resolved. However, I think it's more important to find settings that have the right color balance with no affinity to any one color. The only way I know how to do that without using a spectrometer is to hook up a PC to your TV and look at pictures that you're familiar with. When I look at a CIE 1931 color space chromaticity diagram now, it finally looks perfect. If there's too much green or too much red, you know you don't have the right settings. Also, it might be kind of hard to tell when just watching movies if the colors are perfect or not if you don't have anything to compare it to.

Again, here's a reference to the post that was the end to my journey:
http://www.avsforum.com/avs-vb/showp...postcount=7592

Good bye guys and good luck!
MKANET

You too?!

AWESOME!

This tv CAN do it with aplomb.

MKAnet said: After much trying I have also found a set of calibration settings that completely nailed white balance, color temperature, and color precision. Me too


Mkanet said: VERY VERY lucky, you'll run into calibration settings for a TV that has the same exact color characteristics as yours Me too. So everyone should take the time to try it all out. My color acuracy on hdtvs color settings seems spot on, the temperature and the depth, ect. I feel very lucky.

I hope others are too.

Its a great feeling, and hopefully for you and everyone else, such moments will vindicate the decision to buy this tv.

___

I have noticed that even SD content is very clear now. Its truly great.

I am glad I spent this weekend trying to nail settings, the work has paid off.

Goodbye and good luck

P.S By the way, I also hook my computer up to my tv. hdmi4 is my battle ground. I have uploaded hi def pictures of our sports stadium in my town, I have uploaded various photo's and pictures, and seen movies I have watched countless times and particular scenes. Color is dead-on

There is little point in hanging round, and I will only do so for a while. If anything, its served to get tempests settings out there, and I think we have the same kind of d8000, lucky. I have provided about 5 different settings, and to me, they all were above 90% good. But the tempest settings with the hdtv custom color is 99% - in 5 hours of blueray watching I have only seen ONE blemish and it lasted for under half a second and was a rare scene.

I can only suggest that people stick it out and try, consider it a work in progress, and if a setting is close but not good enough, learn to tweak the setting in the parts you see need it. You might just tweak it into that +95% magical mark. I am so glad I took the time, and this tv is wonderful.
post #7636 of 8402
I wasn't planning on replying. I hadn't hit the unsubscribe button yet on this thread. But, this will be my last reply; at least for a while.

Yes, I ended up using Puntnl's last known posted settings; with very minor modifications. You should try as many of the settings posted as possible until one of them clicks (using a PC if possible). I listed some of the most popular ones below. They aren't necessarily in any kind of order:

CNET
MKANET
Tempest261
PuntNL (formated and revised)
D8000 (I'm not sure which post/link to use, I dont think he's made up his mind yet)

Quote:
Originally Posted by balla01 View Post

So you are using Puntnl's settings??
post #7637 of 8402
Quote:
Originally Posted by JewDaddy View Post

D8000, thank you very much for your honest and sincere opinion. I will take your advice and talk with the technician before making a decision. If he doesnt think this new panel or replacement tv will make a difference, I will skip that whole process and send it back to amazon and get my money back. Amazon was really nice about their return policy when I called a few days ago. They said they were unable to replace but would be happy to send a truck out to pick the tv up and refund my money in full. Thats more than likely what I will end up doing instead of being bitten twice. If so, I really really hope the 65" version of the ES Model will be available soon. After going from a 55" to a 60" and then to a 65", its hard to go back to anything smaller than a 65." It goes perfect in my mancave and the 3d pops even more. Thanks again for your help

no problem
post #7638 of 8402
Quote:
Originally Posted by aztec View Post

hello d8000 i remember with your original settings we were able to get rid of the grey sheet layer on the screen, like the greyish haze.
have you noticed any of that with your final settings (tempest)?

right now i am using your original settings (natural movie mode), and i love it
but i wanted to try this new setting and i was wondering about the greyish haze on the acreen...thanks in advance

I loved the bright vivid colors of natural movie mode.

With the greyness, yes, the settings themselves for the tv remove it. No need to tinker. But if you ever want to help it out, its a black level thing, and you can add Black Tone = dark/darker/darkest. But its artificial and can push things out elsewhere but its not too noticeable any bad effects.

You could also lower gama.

I remember that setting (natural movie mode) and I am going to try it out now. lol Just to see the difference.
post #7639 of 8402
Quote:
Originally Posted by balla01 View Post

If im not mistaken he is using Tempest's settings. Or a hybrid version of it. They look great.

Id love to know how Tempests before and after pictures are for being close to reality.

As in, did his camera add color or take away?

My tv gets within 5% of them. I can put his before/arfter photo's up on my tv screen. He seems to have a slightly darker screen in places and slightly brighter in places. Its not a massive problem, its very minor, and my enjoyment from watching movies on this has doubled. I am not complaining at all!

BUT I suspect its the camera making it brighter. Basically in all his other pictures I am getting them the same. And in other movies I have no cause for complaint, they look simply brilliant.

EDIT: I am certain now it is the camera. I reproduced the exact same effect. One photo: brighter white building and deeper black/slightly crushed black detail at the base

Basically If I keep this up I am going to become overly critical. And continue to find fault.

I am completely happy. Thus I will have to leave this thread sooner rather than later.
post #7640 of 8402
I really do like Tempests settings. It does a good
job keeping vibrant colors and decent black levels.

My only complaint is when I'm watching really dark shows, like The Walking Dead. The blacks get really blotchy and I can't seem to be able to get them dialed in. I don't know if this is my
Cable feed or the tv.

Anyone have any suggestions or input on this?
post #7641 of 8402
Try mine.
post #7642 of 8402
Quote:
Originally Posted by Patrick G View Post

Try mine.

There's been so many settings posted here lately its hard to tell who's is who's. Can you post them again?

It may just very well be that I'm watching cable, so I'm at the mercy of my feed. Or it could just be that is the one weak point of LEDS.
post #7643 of 8402
Quote:
Originally Posted by balla01 View Post


There's been so many settings posted here lately its hard to tell who's is who's. Can you post them again?

They're linked in my sig.
post #7644 of 8402
Quote:
Originally Posted by Patrick G View Post


They're linked in my sig.

I'll take a look tomorrow. Can't see sigs when I'm using the iPhone app. I don't think there is going to be anything I can do about it, regardless of settings. I think it's just depends on your feed.
post #7645 of 8402
Quote:
Originally Posted by JewDaddy View Post

D8000, thank you very much for your honest and sincere opinion. I will take your advice and talk with the technician before making a decision. If he doesnt think this new panel or replacement tv will make a difference, I will skip that whole process and send it back to amazon and get my money back. Amazon was really nice about their return policy when I called a few days ago. They said they were unable to replace but would be happy to send a truck out to pick the tv up and refund my money in full. Thats more than likely what I will end up doing instead of being bitten twice. If so, I really really hope the 65" version of the ES Model will be available soon. After going from a 55" to a 60" and then to a 65", its hard to go back to anything smaller than a 65." It goes perfect in my mancave and the 3d pops even more. Thanks again for your help

No problem Jewdaddy

http://gdgt.com/samsung/un55d8000/

Well thats a link to a site with ratings from users. People love this thing. So hope you all feel better. Maybe sometimes, we are too critical. I dont know.....


I edit: Because it looks like I am pointing my finger at you or others. I am just trying to raise a philosophical/ non objective point. And I am talking introspectively, not at anyone else with the 'i don't know part.'

And some positive reinforcement. for the wider scope of the thread, not just image

Interesting---> from another thread

As I think it's been stated but apparently lost pages back, the only functional differences between the D7000 and D8000 are the remotes that come with the TVs (including a browser for the D8000) and the Local Contrast Enhancer. By all accounts, this is only a software enhancement to the Dynamic Contrast function where it looks at small pieces of the picture instead of the picture as a whole when it does its "thing". Many videophiles will have Dynamic Contrast turned off anyway.

(I have noticed this with the d8000, and also calibrating my parents d7000. The dynamic contrast works in two totally different ways. I am almost sure the tv's now are designed to work with this. And black tone. Just don't have them too high, but you can have it higher for sd content since it benefits more from it. )
post #7646 of 8402
Hey guys. For anyone that it's interested. I decided to get on Samsungs website a few minutes ago and do a live chat with a Tech. Come to find out, there is no ticket number created for me to have someone come out and service my tv. Talk about putting me over the edge. The gentleman told me that I needed to create a service ticket myself on the website. He sent me a link and I started to create the ticket. Then I saw something that gave me a little hope for this 65" model. When I go to select the panel version, there is a drop down box. The first one says G301 and the second option says GA02. Really?? There is a newer version panel for the 65" model. I couldn't belive it. I thought it was just the G301. Maybe there is still some hope left for my 65." Has anyone heard of this GA02 panel???
post #7647 of 8402
Quote:
Originally Posted by JewDaddy View Post

Hey guys. For anyone that it's interested. I decided to get on Samsungs website a few minutes ago and do a live chat with a Tech. Come to find out, there is no ticket number created for me to have someone come out and service my tv. Talk about putting me over the edge. The gentleman told me that I needed to create a service ticket myself on the website. He sent me a link and I started to create the ticket. Then I saw something that gave me a little hope for this 65" model. When I go to select the panel version, there is a drop down box. The first one says G301 and the second option says GA02. Really?? There is a newer version panel for the 65" model. I couldn't belive it. I thought it was just the G301. Maybe there is still some hope left for my 65." Has anyone heard of this GA02 panel???

I really dont know. Perhaps you could ask someone from samsung. Gee, that must sound appealing, I know.

To me since it has a 2 and its not part of the old convention to have an A. Could well be, and i remember reading that they were trying to review the performance, vaguely, could have been cnet. so they could see/update their review
post #7648 of 8402
Here is a H303 panel d8000 professional isf calibration done.

from another thread

Just had my H303 ISF calibrated, here's the settings.

Backlight 10 <---- Was set at 16 for calibration, but 10 better matches my room
Contrast 80
Brightness 45
Sharpness 15
Color 47
Tint 50/50

Advanced Settings
Black Tone off
Dynamic Contrast off
Shadow Detail 0
Gamma 0
Expert Pat off
RGB off
Color space Custom

Red
Red 53
Green 0
Blue 0

Green
Red 0
Green 64
Blue 0

Blue
Red 1
Green 2
Blue 85

Yellow
Red 52
Green 52
Blue 0

Cyan
Red 0
Green 55
Blue 55

Magenta
Red 47
Green 0
Blue 65

White Balance
R-Offset 25
G-Offset 25
B-Offset 24
R-Gain 12
G-Gain 25
B-Gain 31

10p White Balance off
Flesh Tone 0
Edge Enhancement off
Motion Lighting off
LED Motion Plus off

Picture Options
Color Tone Warm2
Digital Noise Filter Auto
MPEG Noise Filter Auto
HDMI Black Level (Greyed Out) Normal
Film Mode (Greyed out) off
Auto Motion Plus Standard

I note how its similar to Tempests calibration. Note that its almost the same

R-Offset 26 (dont be afriad to put in 25 just to see, its not your tv the cal was done on; i for one am thinking about lowering mine to 25 because once in a while I feel its too red slightly. I am a fussy, tinkering type person and I don't mind to tweak)
G-Offset 25
B-Offset 23
R-Gain 26
G-Gain 25
B-Gain 12


The panel is pretty much right on directly from the box.

There seems to be two types of ways/directions Blue, its either too high or too low and needs to be compensated for, and this matches with reviewers have been saying. The picture is slightly too blue/cool. Blue is easy. Green is usually left near enough or alone anyway. Red, also is usually too high from the box. I guess they ship it like that to provide the most explosive colors.

Is it little wonder people say its washed out? Even the mona-lisa would appear "washed-out" against an uncalibrated d8000
[/color]

haha
post #7649 of 8402
Quote:
Originally Posted by d8000 user View Post

I really dont know. Perhaps you could ask someone from samsung. Gee, that must sound appealing, I know.

To me since it has a 2 and its not part of the old convention to have an A. Could well be, and i remember reading that they were trying to review the performance, vaguely, could have been cnet. so they could see/update their review

I actually have a good feeling about this TV again. It was funny, when I was chatting with the agent on their website, he was trying to have me change over to movie mode and set the backlight at 7, and keep it that way for at least a week before they could schedule a service call..... Really??????? Lol. I told him absolutely not. I tried my best not to get rude, but after they dropped the ball on the service repair and then give me that line of bs. I about lost it. Lol. I really hope I'm able to get one of these possible newer panels. They have the repair scheduled for this Thursday, so I might give them a call back and find out about this newer panel and whether or not they can make sure the tech brings it.
post #7650 of 8402
Quote:
Originally Posted by JewDaddy View Post


I actually have a good feeling about this TV again. It was funny, when I was chatting with the agent on their website, he was trying to have me change over to movie mode and set the backlight at 7, and keep it that way for at least a week before they could schedule a service call..... Really??????? Lol. I told him absolutely not. I tried my best not to get rude, but after they dropped the ball on the service repair and then give me that line of bs. I about lost it. Lol. I really hope I'm able to get one of these possible newer panels. They have the repair scheduled for this Thursday, so I might give them a call back and find out about this newer panel and whether or not they can make sure the tech brings it.

I've actually heard of them doing this. I guess it helps eliminate the flashlighting.
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