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Samsung BD-D5700 - Page 3

post #61 of 95
I purchased this a couple of months ago and really have not had any problems with the wifi or playing of dvd's and older blu-ray discs. I have the newest firmware 1020.5 installed, but I am having problems playing newer movies like the collector's edition of Avatar on blu-ray. I called tech support and after an hour, they couldn't help me. I read through the threads on this forum and decided to return my player and get a new one. I have the same problem. Does anybody else have this problem? Does anyone know when a new firmware update will be available for this player or should I just return it and go with a different brand?
post #62 of 95
I took mine back to my local Best Buy and had it replaced with the same model. Obviously that should fix the issue that I was seeing.
post #63 of 95
Quote:
Originally Posted by tako8 View Post

I purchased this a couple of months ago and really have not had any problems with the wifi or playing of dvd's and older blu-ray discs. I have the newest firmware 1020.5 installed, but I am having problems playing newer movies like the collector's edition of Avatar on blu-ray. I called tech support and after an hour, they couldn't help me. I read through the threads on this forum and decided to return my player and get a new one. I have the same problem. Does anybody else have this problem? Does anyone know when a new firmware update will be available for this player or should I just return it and go with a different brand?

I don't have any interest in 3D so bought this player and am happy with it. I'm not sure why you call this Avatar collector's BluRay disc "newer" as it was released in 2010 but is likely a 3D disc. Did you think this player was 3D capable? Is this the only disc you are having trouble with as you make it sound like all "newer" titles are problematic.
If 3D's not your problem I don't know what to suggest as I haven't used the player for BD yet. I use it primarily to stream as it cost me no more than a WiFi dongle for most other players.
post #64 of 95
You might want to pick up BD to test it out in case you may want to return it. No, it's not 3D. I've been on a number of websites that said that the "newer" discs have a different kind of encryption that the Samsungs have a hard time reading. Anybody else hear about this? When I took the machine back to Best Buy, the associate said that they as soon as it's sold, they will not carry this model anymore. Avatar and Hangover are ones commonly having issues.
post #65 of 95
Quote:
Originally Posted by tako8 View Post

You might want to pick up BD to test it out in case you may want to return it. No, it's not 3D. I've been on a number of websites that said that the "newer" discs have a different kind of encryption that the Samsungs have a hard time reading. Anybody else hear about this? When I took the machine back to Best Buy, the associate said that they as soon as it's sold, they will not carry this model anymore. Avatar and Hangover are ones commonly having issues.

Thanks, I might look into it but BB "associates" are not where I normally get my purchasing/tech advice. The player is highly discounted because it's not 3D which is likely the reason it won't be carried after they're sold out (along with the fact that it's year end).

A quick search brings up nothing about new bluray encryption or incompatible Samsung players so links would be appreciated.

Lastly, "Hangover" in BluRay? I wouldn't even pay the extra $3 to rent it!
post #66 of 95
I need to downgrade the Samsung bd-5700 back to 120, because sadly 122 has cinevia. Do you think this is possible and did anyone here by any chance save it on a back up disc? Thanks... We have 2 of them but I don't think you can get the firmware off the other machine as far as I know.
post #67 of 95
How good is the Youtube app on the BD-D5700? Are you able to watch HD youtube videos? can you search for any video just like in a browser?
post #68 of 95
I have a question that I cannot seem to find an answer to. Hopefully I've come to the right place.

First, I'll give you some background info. I moved my 50'' Plasma (Panasonic TH-50PX80) from the basement to the first floor and I bought a new Blu-ray player for the TV. I purchased the Samsung BD-D5700 and have it installed via HDMI cables to a Yamaha HTR-3064 Receiver. I could not get a picture from the blu-ray disc but only sound. Hooked up the wifi and downloaded the latest firmware and was able to view the blu-ray disc in all of it's HD glory.

The problem I cannot for the life of me figure out is the Blu-ray player will not show DVDs or blu-ray disc special features that are not coded in high definition. I can get sound but no video.

What am I doing wrong?
Does the TV need a firmware update? (Is there such a thing?)

Any advice would be greatly appreciated.
post #69 of 95
I have not read this thread so I dont know about any issue's or comments on this player but I had to chime in and comment anyways.

Just picked up the BD-D5700 last night from BB,, on sale for 119.00, ,, got it hooked up at home, loaded up a BD and WOW !!!!!

My opinion,,,, this Samsung has a noticably better picture than ANY of my past BD players, and I have owned a ton of BD players over the years or every brand,,,, the PQ on this one blows them all away.

Looks KILLER on my new 80" Sharp.

The BD-D5700 is a keeper for me !!!!

Cheers
Davyo
post #70 of 95
Quote:
Originally Posted by yipiti View Post

How good is the Youtube app on the BD-D5700? Are you able to watch HD youtube videos? can you search for any video just like in a browser?

Yes, Youtube plays back in HD when available on my D5700. Probably need to make sure you have the latest update. Search is possible (look for the Samsung Remote app for iphone and android for easier searches).
post #71 of 95
I am having trouble playing some 1080p mkv files that are recorded on a BR disk. The file is about 2 hours long, but it only plays for 1 hour (about 2GB) and then jumps back to the menu. Does the player not have the capability to play files that are larger than 2GB?
post #72 of 95
I've just purchased this model and I constantly have "rebuffering" issues with netflix. My DVD player died and I needed a replacement. I thought I'd get a bluray player that did online stuff, particularly netflix. I wanted built in wireless 'cause I'm lazy.

It is plugged into a Samsung 40" LCD HDTV via HDMI, just saying as maybe that anynet stuff bluray-tv syncing magic matters here.

ISP is TWC with 10Mbpsd down.

I had issues immediately, rebuffering, losing connection with Netflix. I considered I had interference with 2.4Ghz stuff, so I bought a simultaneous 2.4/5Ghz Linksys E3000. I later learned that I must have gotten the specs wrong with this BD-D5700, it doesn’t do 5 Ghz. An item released to market in 2011 with an SRP of $179 doesn’t do 5Ghz?

I’m in a standalone house, not a condo, not an apartment. So I powered off smart phone, powered off cordless 2.4 phones, powered off the touch, unplugged microwave. Same problems.

So, I got a 50ft cat5e patch cable and snaked it along the floor, down the hallway, between the router and the player. Same problem wired as wireless.

I know that my ISP is delivering 10Mbps bandwidth to me. Downloading via ********** Linux ISOs (testing with linux iso DVDs as they are in the gigs), I can always receive at a sustained rate of roughly a 1.1MBps average (= about 9Mbps). I never have an issue getting a linux iso at those rates. No, I have not tried to ********** and Netflix at the same time, I wouldn’t expect that to work.

So, what bandwidth do I need? Can I trim down the resolution of Netflix, make it 720p instead of 1080p so that I may try that? I have not found a way on my own to tell it to run Netflix at 720p.

So, what’s my problem here, am I expecting too much from a $110+ blueray player?

Thanks.

EDIT: Wow, I didn't realize that was a taboo word on any forum. Well, its a method also used for legit purposes, like receiving large open source linux distros from dozens of different people around the world, some of them are universities, most are private individuals. I hope you understand.
post #73 of 95
Di you ever find a solution to this problem?
post #74 of 95
Quote:
Originally Posted by Gltrm View Post

Di you ever find a solution to this problem?

Who? Me? No, I just posted it. Were you asking someone else?
post #75 of 95
Hi guys,

I bought this player and was having issues with connecting to WIFI...I updated the firmware but now I get the damn Cinavia crap. Is there a way to flash back to a previous firmware and if so, where do I find them at?
post #76 of 95
My set up is Denon avr-591, samsung bd-5700 and i just bought a lg 32kl450. Here is what is happening. When I turn on my bd player the lg also turns on. If I then turn off the tv the bd player also turns off. This does not happen when I unplug the hdmi cable going from the Denon to the Lg, It also did not happen with my old sony lcd with the same hook up. Any ideas? Cable set up is bd to Denon with hdmi, Denon to LG with hdmi, Comcast hd dvr box to Lg with hdmi.
post #77 of 95
Also, a couple of times the bd player did not respond to the remote properly, until I unpugged the Denon from the LG.
post #78 of 95
I realize this is several months later, but I thought it was worth posting for others that I have the exact same problems as bob151 - Netflix is slow, losing the connection, rebufferring. I use a 3ft cable and connect direct to the router. I have also plugged in other players that play the same exact content - at the same time even - with no problems. As far as connecting to the internet to use Netflix, this player just isn't very good.
post #79 of 95
Just don't update past 1.20 or you're screwed on this player. I have not found any solution to downgrading the firmware. Sucks.
post #80 of 95

Stuck in an endless "Installing..." state when accessing SmartHub or Netflix


My BD-D5700's firmware version is now BSP-D5700ZA-1029.0, according to the settings screen. It had been working mostly fine (I usually have to power it up twice, because the first time after not using it for a day, it doesn't seem to sync up with the LG HD tv until I power it off and on again -- this happens about 75% of the time, but I digress) up until last Friday. Then, I went to run Netflix and it went to the blank screen, as normal, but instead of "Connecting..." in the top right corner, it said "Installing...", with the little wait circular symbol spinning around next to it.

I waited about 20 minutes, and then turned it off. The next day, I tried it again, and got the same "Installing..." thing, and let it run about 3+ hours, but it just stayed there.

I found this thread for the newer BD-E5700 model, describing the problem I'm having:

http://answers.us.samsung.com/answers/7463/product/BD-E5700/samsung-bd-e5700-questions-answers/questions.htm

I found another link somewhere that said the hard resets that Samsung tells you to do, either don't work, or only work temporarily. The only way I could make this work, was to unplug the unit and plug it back in. Then, when I powered it on, I could get to Netflix. However, the next time I powered it back on (without unplugging it first), I would get the "Installing..." situation again. But unplugging it would again fix it (once) for the next session.

I got tired of unplugging/re-plugging it, so I called Samsung customer service. After being on hold for about 15 minutes, a nice lady came on and I described my problem (while it was at the point doing the "Installing..." thing), and she said to hold down the Stop "button" on the front face of the unit for 8 seconds. I did that, and then the "Installing..." text was still there, but the little symbol stopped spinning. She also said to take out any DVD or Blu-Ray disc in there, which I'd already done.

She bumped me up to her supervisor, who said my unit was out of warranty, but I politely told her that I hadn't mistreated this unit and that it was working fine up until Friday (and updating itself with firmware upgrades okay), and she went ahead and extended my warranty and e-mailed me a return-label. I shipped it off via UPS today. She said it would take about 10 days for them to repair it and get it back to me.

I'll let y'all know how it goes.

Here's the other link I saw:

http://forums.cnet.com/7723-13973_102-562702/smart-hub-always-says-installing :
"Smart Hub issues
by Samsung_HD_Tech Samsung staff - 5/21/12 7:38 AM
In Reply to: I have the same issue with the Smarthub function by tedpath
For all users commenting in this thread that are experiencing the issues using Smart Hub
on their Samsung devices, please be aware that this issue is still being investigated by
Samsung engineers. They are working hard to identify and fix the issue. We thank you
for purchasing Samsung products and keeping us informed.
-- HD Tech"
Edited by Windmilltilter - 9/6/12 at 7:13pm
post #81 of 95
RE: Stuck in an endless "Installing..." state when accessing SmartHub or Netflix

I received my blu-ray player back today (Sept. 18, 11 days after I sent it to them). They shipped the same unit back to me via UPS, in the same box I sent it to them in (the original Samsung box).

Samsung sent me an e-mail on Sept. 14 with a "SAMSUNG ASC Repair Statement" jpg attachment that said:

Repair Summary:

Symptom: WON'T RECOGNIZE NETWORK Repair Description: PARTS REPLACED ELECTRICAL

Repair Detail Part # Description Qty Price
1. AK94-00504A ASSY PCB MAIN-VE; BD-5700/ZA, MAIN PCB AS 1
2. Labor & Parts Parts Replaced $0.00


I hooked it back up and powered it up and checked the settings/update screen, and found it had version 1023 firmware from Feb. 2012 on it, instead of the July 1029 version. I poked the dedicated Neflix button on the remote, and it said "Connecting" and then "Downloading" (for a few minutes) and then "Installing" for a few more minutes, before it gave me an error dialog saying I needed to go to the SmartHub screen first and install something. I didn't get to read it before it took itself down and went back to the menu screen.

I went to the SmartHub screen, and there were no apps. I let it sit there about 30 seconds, then it started downloading and installing 11 apps ( Netflix among them). I then poked the Netflix option on the Smart Hub, and it worked fine ( I watched "Immortals" about about 10 minutes with no problems). I tried the "Serenity" blu-ray, and that worked fine (I watched about the first 20 minutes of it).

I'm afraid that it will try to load the July v1029 firmware again and it will have the same problem, but we'll see. I'll update here if anything else goes wrong.
post #82 of 95

Help - Samsung blu ray player bd-d5700

Hi all,

I wanted to call samsung support, but it's closed on sunday. Since few days, I had a problem with my blu ray player, on random time it turn on and off without any command on it.

Few minute ago, we were watching a dvd and it goes again. He turn off and on and off and on... Like that and I can't do any command on it. I used the remote or the front panel of the player, and I can't do anything.

I unplug the player for one minute, wait, unplug the hdmi cable and wait. I plug in back and it does the same thing.

It's about 6 months old and he don't "over heat". We never had any problem with it.

Can someone help me out ? I've been looking around the net and I didin't find someone asking the same question as I...

Thank you,

Frédéric

Ps: I looked around the forum and didin't read about it. So I hope i don't double post, if so sorry.
post #83 of 95
This player is only 10 months old but holy cow is it buggy when it comes to Blu-ray discs. Doesn't seem to be any consistency in which ones it has troubles with and just hangs up and never loads, you can't eject the disc or press any buttons when this happens other than POWER on the remote and recycle the power and hope it loads the next time.

When I say no consistency I mean, it's not like it's just Fox discs, or BD50's. I guess it's just a grumpy little mother effer?

I got this so I could watch the F1 2011 Season Review on Blu-ray which is 1080i50 and this converts to 1080i60 on the fly, and now I use it as my primary player over the PS3 so I can bitstream and not overuse the PS3, and save the PS3 for games and 3D discs.

I think I might upgrade to an Oppo 103. frown.gif Getting a bit fed up.
post #84 of 95

Sync Problems with BD-D5700

I have a noticeable sync problem with my player. I have an optical cable to my Sony receiver from the BD-D5700. I also have an Optical cable running from my Verizon DTB to my receiver. When the TV outputs to the receiver there is no problem. When the DVD player outputs to the receiver I have the sync problem. Tried switching cables, and inputs, but nothing changes with the DVD. Tried resetting the DVD player also. Is there something else I should try, or should I take this thing back.
post #85 of 95
I have recently dealt with the same problem. Turns off, then back on, off, then back on. Call "customer support", but they had no answers other than send out someone to look at it for $50. No thanks, I'm buying a new player and it won;t be Samsung.
post #86 of 95
I was finally able to downgrade the firmware to avoid Cinavia.... WOOT. I went from 1.22 to 1.09...YEA...........Now I can play any movie without getting that error code. smile.gif
post #87 of 95

Samsung BD-D5700 Region Free?

Has anyone been able to figure out how to convert the BD-D5700 to be region free for DVDs? I find instructions for other Samsung models which reference a "RETURN" key on the remote, which the BD-D5700 remote does not have on it...
post #88 of 95
I have had the Samsung Blu-ray player for about a year. Played both blu rays and regular videos great. I now started experimenting to play videos from both a just purchased NAS unit and an external hard drive connected to the player.

vob files play fine from the hard drive. I wanted to convert them to .mp4 format so I can eventually stream the movies to multiple sources (ps3, Mac, Android). Not sure if that is even possible. However, when playing the .mp4 from the hard drive the video stutters. Is there a format that is better supported where there is no loss in video quality?

I was able to connect the video player to a ZyXel NSA320 NAS. But after a few minutes the player disconnected. Any trouble shooting tips on that

Thanks!!
post #89 of 95

Blu Ray BD D5700 Stuck on Start Screen

I have recently received the blu ray 5700 player for Christmas. I set it up and had it running perfectly with nexflix and everything, but about the third time I tried to use it, it would not load past the start up screen (the black background with the title "Samsung Smart Player"). Normally it would transfer within seconds to the menu screen however even after waiting long periods of time and rebooting the machine nothing has seemed to work. PLEASE let me know if any of you have had a similar problem or what the solution may be. Thanks!
post #90 of 95
Hi, could you share how you did this? I downloaded the newest firmware update, not knowing it included the Cinevia thing. Where can I get the old firmware and how do I restore the BD-D5700 to that firmware?? Thanks so much for any information.
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