I bought a VSX 1021-k from Amazon on April 2nd, received it the following week, set it up with no issues and enjoyed it for about two weeks. I really love all the features especially AirPlay and iControlAV2. However, on Friday, I went to turn on the system and got no audio or video from Zone1. (Zone 2 still worked, however). Checked everything. Couldn't get into the menu to even check settings. Sending back to Amazon. I called around and found they had some in stock locally at BestBuy. Bought one (plus tax) and immediately had issues with that one as well...MCACC gave microphone error; No video again and even playing a simple CD through the analog input rendered no sound. Grrr! Returned that one and exchanged for Best Buy's final one. Third time's a charm...right? Nope. On this one, the audio worked initially but still no video and got the dreaded microphone error when running the MCACC setup again. Even tried two microphones, different high-speed HDMI cables, various speaker hookups but alas, no go. So I returned that one as well to BestBuy and will await the replacement unit from Amazon. I really just want one that works as there's nothing else that matches the features for the price! I hope it's just a bad batch.