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Pioneer VSX-1021 Owners' Thread - Page 88

post #2611 of 2663
I pick-up one of these a couple months ago. It is OK but I don't think sounds as good as the Elite 54 it replaced, but has many more worthwhile features.

Problem #1
While calibrating, the front three speakers are discovered as polarity reversed - they are not. Why and should I just ignore it?

#2

I can't get the icontrol app for Android to work after the first time I connected it... Also, I had to use the initial release, not the Icontrol 2 as stated in the specs.

Any insight would be appreciated!
post #2612 of 2663
rdclark's explanation is good, but an even simpler thing you could try would be to use the app if possible. There is a feature in the app that allows you to turn the voice up or down. It essentially just controls the center channel, but it works amazingly well! So if you're not using the app, it's worth downloading. Just make sure you've got the right one. If you own the VSK-1021K year, you'll want to install iControlAV2. The newer version doesn't work on this year's line.
post #2613 of 2663
An update on my issue:

Took it to the local electronics repair shop. 48 hours later it's back in hand and working great. According to the guy there, the HDMI board had a number of bad soldering connections that were causing the problem. Probably caused by poor soldering initially and heat build up in the system. I've moved some of the components around in my media cabinet to try and increase air flow around the receiver; hopefully that will help prevent future problems. All in all, $60 for the repair, which seems to me like money well spent.
post #2614 of 2663
Quote:
Originally Posted by Mike Freeman View Post

rdclark's explanation is good, but an even simpler thing you could try would be to use the app if possible. There is a feature in the app that allows you to turn the voice up or down. It essentially just controls the center channel, but it works amazingly well! So if you're not using the app, it's worth downloading. Just make sure you've got the right one. If you own the VSK-1021K year, you'll want to install iControlAV2. The newer version doesn't work on this year's line.

Is this the feature where you tilt your screen to bring the center speaker closer or farther away from you?
post #2615 of 2663
Quote:
Originally Posted by harpo1 View Post

Is this the feature where you tilt your screen to bring the center speaker closer or farther away from you?

It's just a graphical interface for the channel-level controls. Cool, though..
post #2616 of 2663
I got a little problem. I have my 1021 hdmi output to a Vizio flat screen. After a momentary power bump I lost the output to the tv. I thought the problem was with the tv, so I plugged the receiver output to another Vizio I have and still had no signal. The strange thing is that when I plug the receiver to my Optoma projector, everything is fine. I was able to try another Pioneer receiver, (vsx 522) and no problems at all. Anybody got any ideas?
Thanks

johnf
post #2617 of 2663
Quote:
Originally Posted by Mike Freeman View Post

rdclark's explanation is good, but an even simpler thing you could try would be to use the app if possible. There is a feature in the app that allows you to turn the voice up or down. It essentially just controls the center channel, but it works amazingly well! So if you're not using the app, it's worth downloading. Just make sure you've got the right one. If you own the VSK-1021K year, you'll want to install iControlAV2. The newer version doesn't work on this year's line.

Thanks for the tips everyone.

Mike, when I make changes within the app can they be saved or will I have to make the adjustment every time?
post #2618 of 2663
I'm not completely sure how that works. I think it saves it in the receiver...not the app...but to be honest, I'm not 100% sure how that works. I do know you have the option to save different sound setups...but this is probably a questions better answered by RDClark.
post #2619 of 2663
So here's a questions about the ALC audio setting. Randomly, when watching TV or a movie, only on ALC...the audio will just go out. There's a "click" sound...and the audio goes off. I can change to stereo, or any other audio setting and it works..AND if I turn off the receiver it works. Any thoughts as to what's going on?
post #2620 of 2663
Solution for the chronic B57113 error

I know this is an old thread. And people claim to have solved the problem. However, nothing I read here or anywhere else on the internet provided the solution. I was, however, able to fix it using a method that isn't even close to anything described here. Personally, I think I've gotten close to the root cause of the problem. I describe my theory, then the steps I followed to fix it.

Explanation
The Pioneer iControlAVXX apps internally store some information about your receiver. (I say "xx" because I tried them all: AV2, AV2012, AV2013) If those apps have ever successfully connected to your receiver, they store some unique information about that receiver for when it tries to connect again later. (I don't know if it's connection info or ID info or both. I suppose it doesn't matter.)

The trick and solution is to delete that stored information so that the app can re-discover your receiver starting from a completely clean slate. It's not enough, however, just to uninstall and re-install the app from your iPad / iPhone. That data about your receiver also gets stored in Apple's iCloud and you need to remove it from there as well. Here's how.

Before I start, I must say that you need to assure that your receiver has an established network connection. I was able to verify this because I could stream music to it while the control apps were failing.

Steps
1) Install any version of the iControlAVXXX app you may have ever installed.
2) On your iPad / iPhone, goto Settings -> iCloud -> Storage & Backup -> Manage Storage -> {Your Apple Device}

Note: there should be a list of apps that are all storing data to the iCloud

3) At the bottom, select "Show All Apps" so that you can see your Pioneer iControlAV apps listed.

4) For each Pioneer iControlAV app, select "off"

Note, for each app you do this to, it will ask you if you want to delete all data stored in the iCloud. You most certainly do. This is the stale connection data you want to get rid of.

5) Once you've turned off cloud storage for your iControlAV apps, go back to home by pressing the home button.

6) Uninstall each and every iControlAV app you have installed on your iPad / iPhone

7) Once all apps are uninstalled (And make sure you've uninstalled them all. I suspect they share data.), go back to the iTunes App Store and reinstall the iControlAV app that works for you.

8) Start the app. It should now discover your receiver as if it has never known of it before. It worked like a champ for me.


Good luck,
Tom
Pioneer Elite SC-65
Edited by TomPark - 8/3/13 at 4:21pm
post #2621 of 2663
For anyone on a Windows PC looking to get the most out of the 1021's Airplay features checkout Airfoil. Simply put, anything playing on your pc (audio) can be sent to the receiver using Airfoil. I purchased the software to use with Spotify since it doesn't have Airplay built into it, and it works flawlessly.
post #2622 of 2663
any luck on someone telling you how to fix your problem? i just did the same thing. how do you reset the receiver or just reset the modem/router? thanks
post #2623 of 2663
I've got a flashing mcacc light and cannot get the receiver to do anything. It worked fine one night and the next day, nothing. There was no power loss or anything.

This happened once before, under warranty, and when I took it for repair they said there was nothing wrong with it and when I brought it home it worked fine. This was about 5 months ago, and now it is out of warranty.

I've read some about soft/hard resets but can someone walk me through how to do this?

Thanks!
post #2624 of 2663
Hey guys...I've had this receiver since Nov 2011 and its been perfect up until now.

It is no longer sending sound to my speakers. When I turn it on, I hear the "click" and everyone looks to be setup fine, but no sound. It will pass through video from my cable box, PS3, OUYA, etc. but no sound from any of them. I've tried messing around with all the different settings and turning the speakers on and off, but nothing.

Has anyone ever experienced this problem, or have any idea how to fix it?

Thanks!
post #2625 of 2663
Quote:
Originally Posted by Ryan02Stang View Post

Hey guys...I've had this receiver since Nov 2011 and its been perfect up until now.

It is no longer sending sound to my speakers. When I turn it on, I hear the "click" and everyone looks to be setup fine, but no sound. It will pass through video from my cable box, PS3, OUYA, etc. but no sound from any of them. I've tried messing around with all the different settings and turning the speakers on and off, but nothing.

Has anyone ever experienced this problem, or have any idea how to fix it?

Thanks!

Oddly I had that issue on an older pioneer receiver I had, and as far as I could tell I blew the internal amp. I replaced it with my 1021, so I suppose it doesn't really help you :-(




I've had this receiver for a while now, love it! There are so many settings and features that I haven't even used yet, but I love the iControl apps.


Question: I no longer have my little front control panel cover thingy that it came with. Does anyone know where I can get one? Or does anyone have one they'd want to part with? Thanks guys!
post #2626 of 2663
I have had the same problem. Mine had something to do with the speakers being on ALC. I'd hear the same "click" sound. Try changing to stereo or Digital...or some of the other surround settings.
post #2627 of 2663
I am aware that this is an old thread, but I am hoping there are enough people looking at it and can help me out smile.gif

Setup: Mid 2011 mac mini as my HTPC connected to the VSX-1021 via HDMI. I also have a PS3, Xbox 360, Dish receiver connected via HDMI to the receiver. The receiver is connected to a Sony 46" TV via HDMI.

I have a few issues/observation that I need help with:
1] Every time I switch between the various HDMI inputs and get to the mac mini, a weird thing happens where the display switches over, but within a couple of seconds, it goes blank and then pops back again. I have tried various settings, but I can't seem to figure out how to fix this issue.
2] Using "Audio Midi Setup" on the mac mini, I have setup the HDMI output to 8ch 24 bit. When I run XBMC, I see the PCM message on the receiver, but if I were to switch over to a different HDMI line (dish receiver) and switch back to the mini, it goes back to 2ch output! I can go back to Audio Midi Setup and change it to 8ch, but it only works for that session.
3] Display on mac mini - it always defaults to "scaled to fit". If I were to set it to 1080p and go out of the preferences pane, and come back again, it would have reset to "scaled to fit"

I would really appreciate any inputs or pointers in the right direction.
post #2628 of 2663
I had the same problem several years ago. I somewhat concluded that the audio circuitry for for that particular channel was going bad.

I think every time this did happen, I could shut the system down and re-start it (cable box, amp, TV) and the issue would go away. The "click" did get progressively louder when the problem did occur so I got nervous about simply restarting all the devices.

My solution was to re-connect the input to an unused channel and in fact, the problem has gone away.
post #2629 of 2663
I have the Xbox One and have been trying to get it to turn everything off with voice commands. It works on my TV and DirecTV box, but not the 1021-K. I have turned on HDMI control it just doesn't work. In fact I leave my receiver on and when I say "Xbox On" it turns the receiver OFF! So it is communicating with the receiver in some way, just not the right way. Any ideas? Thanks.
post #2630 of 2663
I'm having an issue with mine too

One day I turn it on and I keep on getting audio cut outs w/ a flashing "UE22" error. I look this up and it appears to be an Update Error of some sort. I hadn't tried to update it, but whatever so I try to update the firmware. I tried updating via the internet, via USB from the OSD, and via USB from the front panel override. None of these work as it times out on the update. Now that this has happened I get no sound at all. Resetting the settings doesn't help and I've found various mentions of a "hard reset" but I can't get any of those to trigger. frown.gif
post #2631 of 2663
I have a similar set up.
Samsung Plasma, DirecTV, VSX-1021, and Xbox One.
Everything turns on and off correctly.
You may want to have it search for your receiver again.
I remember having to type almost the entire name to get it to dins the VSX-1021.

I did go through some odd stretches were it either didn't work or took 20-30 seconds before it would blast out the IR commands.
Now it seems to be back to normal.

I am still having the same issue with this receiver that is amplified with the new Xbox One setup.
It has something to do with the optical input taking precedent over all others.

My DirecTV box is hooked into the Xbox One via HDMI (of course).
But I also have an optical connection from DirecTV to the VSX-1021.
That way I can watch DirecTV via Xbox One but still get 5.1 sound.

But when I turn everything on, the receiver correctly starts on the Xbox One source but then happily switches to the DirecTV one and I end up staring at a blank screen and hearing DTV audio.
This happens every single time and I can't find a setting to tell it to stick to whatever source it was on the last time it was shut down.

Any suggestions?

Thanks.
post #2632 of 2663

I've had our unit for about a year and a half now. I don't know how else to say it, but lately it takes the receiver awhile to "warm up" the audio from a cold start.

 

If the receiver has been off for a long period of time (let's say overnight), and we turn it on, we get video immediately, but the audio takes 3-4 minutes to kick in and start being played through our speakers. This happens across multiple different types of inputs, and switching between them after starting up doesn't change the behavior.

 

If we turn the receiver off, and then back on in a relatively short period of time (an hour or two) the audio kicks in immediately.

 

Before I take it in for service, is there any setting that could be driving this? Something else I'm missing? Thanks.

post #2633 of 2663

Help please.  My uncle is losing his hearing so my aunt bough him a set of headphones so he doesn't have to have the sound on 11.  The headphones can plug in with the red white cables or into the headphone jack.  Problem is they want to keep the sound on the TV going through the speakers for everyone else to hear.  So when I plug into the headphone jack, that shuts the sound off.  Is there a way to change that.  If not, how can I set up the red/white cords so that the headset can get sound?  I tried zone 2 but got nothing then I saw in the manual it doesn't take the hdmi sound to zone 2.  Any other ideas?  They have the cable box going into the hdmi input.  I tried moving it to video 1 for use with zone 2 but that got me nothing.  I was going to read through the thread but there are a lot of posts.

post #2634 of 2663

I figured something out.  I just added red/white audio cables out from the cable box and into the tv/sat input on the receiver.

 

Thanks for reading though :)

post #2635 of 2663
I'm just getting familiar with the 1021 and I noticed on p. 81 of the manual it has an "About Sirius" paragraph. Is XM available on this receiver and if so how do I access it. I do have a XM subscription and it would be nice to listen through my stereo.
Thanks
post #2636 of 2663
Hi folks, I've got two of these connected to two different TVs via ARC. On one of them when I turn the (Sharp) TV on, everything is fine and the Pioneer stays on its current input. But with the other (Samsung), when I turn the TV on, the Pioneer always reverts back to the TV/SAT input.

I would prefer to use ARC - obviously turning off HDMI control fixes this issue but I'd like to use it if possible. And it works the way I'd like on the one TV but not the other.

I've been through the menus over and over again and I can't see with either the input or hdmi ARC setup any differences. Any ideas which only one of them always switches back to TV/SAT when it picks up an ARC signal? Thx.
Edited by sfoow12 - 1/9/14 at 6:47pm
post #2637 of 2663
^ Found on this site that the problem is not with the Pioneer 1021 AVR but rather is an issue with Samsung's Anynet+. Darn Samsung!
post #2638 of 2663
Just like the response below yours I've found that too the problem lies with Samsung. Funny thing is I was coming to this thread to post my findings about the same thing and went right to the end of the thread to add on and there you were too citing the same thing.

Well for those interested here's my scenario and Samsung's official response.

I just replaced my Sony LCD TV which is downstream of my VSX-1021 with a nice new Samsung UN60F7050. I love the look of the TV but HDMI control (CEC or AnyNet+) was not working the way it should in my opinion. My old TV setup worked exactly as I'd expect it to, powering on 1 of the devices in the chain like the AVR or TV would turn the others on and all sound would route through the AVR with the speakers on my TV disabled. I use the AVR to control inputs so that everything using the AVR for sound and it's worked this way fine for 2 years. I replaced the TV and setup everything on it and immediately noticed that somethings wrong. I would search and find the AnyNet receiver connection, go to sound settings in the TV and change it from TV to Receiver. Everything worked fine for that use and all powered down fine when done. Next time pushing the power button turned the TV, AVR and STB on but the sound did not reroute to AVR and @ 5 seconds after booting the TV sent the request to the AVR to switch to TV/SAT. I'd manually switch the AVR back to Input 1 and then select the Receiver sound option on the TV. All is well again for that viewing and powers down fine. NEXT time powering the TV on fails to start the AVR at all and it's all manual again and the entire cycle repeats itself like predictable clockwork. I posed this scenario to Samsung support and for this response:
Quote:
Thank you for contacting Samsung.

I understand that you have connected STB box to the AVR stereo and the AVR stereo to the TV using HDMI out and It finds it and connects, this disables the internal speakers and routes everything as
it should. For about 5 seconds you see the STB playing on the screen then the TV sends a signal or command to your AVR to switch the input to TV/SAT on the AVR.

When you connect the AVR stereo to the TV using HDMI 1.4 cable you have to select the external speakers on the TV. This settings will not be permanent and you have to change it every time when you turn on the TV. If it changes automatically when you are viewing the TV and not when you turn it off and on then it is an issue with the TV itself. I suggest you reset the TV to the factory default and check if it works. Press Menu- Support- Self diagnosis and then reset. Default password is 0 0 0 0.

If it changes when you turn it off and on, then it is normal.

For the best connection we recommend you connect the STB box directly to the TV and then connect the TV and the AVR stereo with the optical cable or with the 3.5mm to RCA cable or with the HDMI cable if the AVR stereo has the ARC feature.

So basically they say it will never behave like my old Sony and I should connect my STB directly to the TV so I can enjoy the wondrous speakers in their TV over my AVR system. IF I should want to listen to my TV through my AVR I need to use the ARC feature, bleh. Good thing this $2200 TV works better than my 4 year old one or I might have to take it back Saturday... oh wait...

So you mentioned that it works as it should on your Sharp TV, is it a newer one? I need to start looking for another TV now ASAP and thought I was getting one of the top rated LED/LCD's by going with the Samsung but apparently not if your looking for options or flexibility. Disappointing really. Anyone know of or recommend other brands which work as expected above?
post #2639 of 2663
Correct - it works as would be expected with a 2012 Sharp 80". But the Samsung Anynet+ switches inputs on the VSX-1021. Apart from that though, the Samsungs are mighty fine TVs. No-one seems to do it all though.
post #2640 of 2663
Quote:
Originally Posted by sfoow12 View Post

Correct - it works as would be expected with a 2012 Sharp 80". But the Samsung Anynet+ switches inputs on the VSX-1021. Apart from that though, the Samsungs are mighty fine TVs. No-one seems to do it all though.

Thanks for the quick reply, I looked at some Sharps but was leery since I have a 3 year old Sharp LCD that has been very problematic and so bad that Sharp removed every trace of it from their site and appear to disavow that it ever existed. Guess the best way to deal with a lemon/flop is to erase it's existence and pretend like it never happened. I'll have a look at them again though this weekend, thanks for the feedback.
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