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Pioneer VSX-1021 Owners' Thread - Page 89

post #2641 of 2663
Quote:
Originally Posted by sfoow12 View Post

^ Found on this site that the problem is not with the Pioneer 1021 AVR but rather is an issue with Samsung's Anynet+. Darn Samsung!

Yep, Samsung's Anynet was the cause of my problem.
I turned that off and now my Xbox One turns everything on perfect!
post #2642 of 2663
Quote:
Originally Posted by turbosteve View Post

Thanks for the quick reply, I looked at some Sharps but was leery since I have a 3 year old Sharp LCD that has been very problematic and so bad that Sharp removed every trace of it from their site and appear to disavow that it ever existed. Guess the best way to deal with a lemon/flop is to erase it's existence and pretend like it never happened. I'll have a look at them again though this weekend, thanks for the feedback.

I only got the Sharp because it was an 80" and there's not too many of those. It's not nearly as good as the Samsung with respect to smart apps, off-axis viewing, etc, but it doesn't cause this input change issue with the Pioneer.
post #2643 of 2663
Quote:
Originally Posted by memartin77 View Post

I've got a flashing mcacc light and cannot get the receiver to do anything. It worked fine one night and the next day, nothing. There was no power loss or anything.

This happened once before, under warranty, and when I took it for repair they said there was nothing wrong with it and when I brought it home it worked fine. This was about 5 months ago, and now it is out of warranty.

I've read some about soft/hard resets but can someone walk me through how to do this?

Thanks!

Has anyone figured out the solution to this problem? My receiver worked fine when I left my house a few hours ago. I got home and now it will not turn on. While I was gone there was a power outage but the receiver was turned off when the power went out.

I have tried holding the zone button and the tune down button. The receiver will turn on for about five seconds then turn back off.

I have tried holding the enter button while pushing the power button. Nothing happens.
post #2644 of 2663
Quote:
Originally Posted by lowcel View Post

Has anyone figured out the solution to this problem? My receiver worked fine when I left my house a few hours ago. I got home and now it will not turn on. While I was gone there was a power outage but the receiver was turned off when the power went out.

I have tried holding the zone button and the tune down button. The receiver will turn on for about five seconds then turn back off.

I have tried holding the enter button while pushing the power button. Nothing happens.

That doesn't sound good.
I would (and I am sure you did already) unplug the unit from the back, leave it for 5 - 10 minutes, then plug it back in.
If it doesn't power up as normal, then it is probably fried.
post #2645 of 2663
Quote:
Originally Posted by Doug Schiller View Post

That doesn't sound good.
I would (and I am sure you did already) unplug the unit from the back, leave it for 5 - 10 minutes, then plug it back in.
If it doesn't power up as normal, then it is probably fried.

I unplugged it from the wall for a while last night with no luck. The fried thing isn't what I wanted to hear but I'm not surprised. I'm thinking I will buy a better surge protector for my next one.

Does anyone have a Pioneer service center that they recommend or am I better off just purchasing a new receiver?
post #2646 of 2663
Hi Guys,

My 1021 for the most part has been great. However, for over a year now, while watching any program or movie in 5.1 surround, sometimes the center channel will go out and all you'll hear are the surrounds. The lightest touch on the receiver will get it working again. I could throw a sock at the receiver and the center channel will start working again. There is no rhyme or reason on when it does it, as sometime we can get through several movies before it does it, or sometimes it will do it constantly throughout one movie.

Switching to Stereo completely fixes the problem, as obviously the center channel isn't used.

Anyone have any suggestions? Thank you in advance!
post #2647 of 2663
I wanted to follow up for anyone who also might be running on to the same issues. I ended up with a Panasonic plasma TC-P65ZT60 for those interested (tried the VT60 for a day and it behaved the same way). I setup everything like normal and used the Vieralink icon in the apps screen and selected the audio output to my VSX-1021 and viola it works great. It also remembers the settings and works in my opinion just as it should. Shame on Samsung for assuming to know what customers want and don't want and then taking the option away from them because you feel you can. Such a trivial little thing like remembering that setting in your TV lost a 2k sale on a TV. I guess I can't complain to much as I got a bigger TV and much better picture quality for only a few hundred more.
post #2648 of 2663
Quote:
Originally Posted by turnpike17@aol.c View Post

Hi Guys,

My 1021 for the most part has been great. However, for over a year now, while watching any program or movie in 5.1 surround, sometimes the center channel will go out and all you'll hear are the surrounds. The lightest touch on the receiver will get it working again. I could throw a sock at the receiver and the center channel will start working again. There is no rhyme or reason on when it does it, as sometime we can get through several movies before it does it, or sometimes it will do it constantly throughout one movie.

Switching to Stereo completely fixes the problem, as obviously the center channel isn't used.

Anyone have any suggestions? Thank you in advance!

I know this is obvious but check all the connections and double check them again that they are firmly seated in the connectors. The next thing I'd say is make sure the audio source your using is not to blame. With that I mean does it do it only while watching TV or with blurays etc. On my setup I'll be watching a show on Netflix and my right tower will cut out and then a few minutes later back in. I checked all the settings and wire and such but changing over to a different show ie input always fixes it. That's telling me that the source signal I'm getting is just missing that channel for some reason. Just my .02. Good luck.
post #2649 of 2663
Help. Tonight while trying to watch a blue ray disc I am having problems with the audio.

When dvd initially loads, the video and audio are fine, I have full audio playback until I get to the main feature, at which point the voice of the characters goes mute. Switching to another language results in a slight sound of the audio tracks, but not what it should be. Narration audio works fine.

IF I unplug the hdmi cable the audio works fine and will continue until the disc is ejected and then the issue starts again. This has occurred in the same manner with 4 different blue ray disc tonight. There is no issue with regular dvds.

Thoughts???

As reference I am using a Sony BDP-BX57 into the BD IN hdmi on the 1021 and use a Harmony 650 remote.



***UPDATE: What appears to be happening is that initially the 1021, which is set to Auto HDMI is only using the L & R channel, but upon pulling and reinserting the hdmi, the C, SL, SR channels are also activated along with LFE. Given I am only using a 2.0 set up this is the issue, so how do I resolve?
Edited by dzd9fy - 2/8/14 at 8:05am
post #2650 of 2663
So I have something plugged into my VSX-1021 in the first HDMI port (that just says "IN 1"). But if I understand correctly there's no way to access that input directly through the remote control? I can press the HDMI button repeatedly until I hit that input. Or I can use the left and right input arrow buttons until I get to it. But I can't get to it directly like I can, the DVD, BD, or DVR inputs - is that correct?

And consequently I can't program a Harmony remote to go directly to that input I guess. Unless I'm missing something I can only go directly to the HDMI inputs for BD, DVD, and DVR - right??

Thanks.
post #2651 of 2663
You may be able to program something to go directly to it.
I know on the iPad app, I can select it directly.
But most of the time, I am switching through them.
post #2652 of 2663

does anyone have problems with audio input through HDMI not working when they try to connect HTPC or any kind of computer?

post #2653 of 2663
I wanted to add that I had this error and after googling and sending a message to Pioneer support, it turned out that one of my front panel buttons what stuck, pushed in. Once I turned off the system and unstuck the button, the error stopped. I hope it helps someone.
post #2654 of 2663
Quote:
Originally Posted by lowcel View Post

Has anyone figured out the solution to this problem? My receiver worked fine when I left my house a few hours ago. I got home and now it will not turn on. While I was gone there was a power outage but the receiver was turned off when the power went out.

I have tried holding the zone button and the tune down button. The receiver will turn on for about five seconds then turn back off.

I have tried holding the enter button while pushing the power button. Nothing happens.


I had this problem a short time ago. Found it to be a faulty surge protector. Replaced it and all is good. I found this by using an extension cord to bypass the surge protector.
post #2655 of 2663
Quote:
Originally Posted by brrmich View Post


I had this problem a short time ago. Found it to be a faulty surge protector. Replaced it and all is good. I found this by using an extension cord to bypass the surge protector.

I doubt I will have the same luck but I will try it. I'm assuming that other items on the same surge protector were working fine? I have several items on the same surge protector and everything else is working as normal.
post #2656 of 2663
How screwed am I?

I'm not getting any audio and keep getting that UE33 error. Apparently that means I need an update. Got the latest firmware which specifically lists fixing UE33 error as the problem it's patching... but I can't install this firmware. Keep getting stuck at 20% and finally giving an Update Error 1 after another 5-10 minutes.

First time using Pioneer... decided to call customer support... was given an automated 2 hour waiting warning and told to call back later before disconnecting me each time. Now their lines are closed until Monday. Great.
post #2657 of 2663
Hi,

I am using a Harmony and can choose the input directly. I have my xbox in there.

I forget what it's called, but:

navigate to the correct input. Note what it's called.

go to the home screen and change the name of that input to your device name. I called mine xbox.

On the harmony programming app, type in the name of your input. Voila!
post #2658 of 2663
Anyone know how this device routes the ARC channel when watching TV?

Set mine up last night and the receiver switches to "video2" input when the TV plays something. Why wouldn't it be the TV/Sat input?
post #2659 of 2663
Hi Guys I could use some assistance. A storm took out my dvr cable box and it seems to have taken out the hdmi port on the receiver. I replaced the dvr box and I can play it through another hdmi port but seems that the DVR/BDR is gone. Is there a power reset for this receiver?
post #2660 of 2663
From earlier in this thread: "zone on/off" and the "preset down" buttons. Held those for about 4-5 seconds and it powered on"

http://www.avsforum.com/t/1320705/pioneer-vsx-1021-owners-thread/450#post_20731878

Hope thats what you're looking for.

Now I've got a question of my own that I hope someone can point me in the right direction. I've got what I thought was a simple set up and a simple desire but can not for the life of me get it going.

I have a htpc with hdmi out going into my 1021(i've tried all inputs) and the HDMI out going to a Viewsonic Pro8400. No other equipment. Now my desire is to be able to listen to audio from the htpc without the projector being on. No matter what I try(inputs and configs), all I get is a tenth of a second of audio every 3 seconds like its trying to sync to the projector that is powered off(the red hdmi light on the front flashes in sync as well) Now if I unplug the cable connecting the projector from the 1021's HDMI out, it works, so it seems like it should be possible. Obviously I'd like to avoid having to unplug this everytime I just want to listen to the htpc with the projector off(its in a different room and I'm connecting to the htpc over RDP.)

Is my desire possible, or do I have to buy a HDMI switch or something? Thank you very much for any help or a shove in the right direction.
post #2661 of 2663
Quote:
Originally Posted by Johnson184 View Post

How screwed am I?

I'm not getting any audio and keep getting that UE33 error. Apparently that means I need an update. Got the latest firmware which specifically lists fixing UE33 error as the problem it's patching... but I can't install this firmware. Keep getting stuck at 20% and finally giving an Update Error 1 after another 5-10 minutes.

First time using Pioneer... decided to call customer support... was given an automated 2 hour waiting warning and told to call back later before disconnecting me each time. Now their lines are closed until Monday. Great.

I just started getting the UE33 flashing error. The last firmware date is 02/29/2012, so not sure it's now trying to update. Also I have the problem of the receiver switching itself off during the louder action scenes of a movie. May be I should have just gone for a plug & play solution. frown.gif

http://www.pioneerelectronics.com/PUSA/Home/AV-Receivers/Pioneer+Receivers/VSX-1021-K?tab=firmware
post #2662 of 2663
@Mr_jbloggs,

I have a similar problem on my zone 2 with it switching off. If the volume is really loud on my zone 2 and a commercial comes on with even louder audio, it'll switch off zone 2 and I have to manually reset it. I'm not sure if this is an issue with my speakers causing feedback or what the issue is, but it definitely is fixed by turning the volume down a little. Not sure if this is the same issue you're having, but it is so on mine.
post #2663 of 2663
Hi folks, I ran into the dreaded power recycle issue as well. Went to work and during the day there was a power outtage. And now it won't power up.

I have tried holding the zone on/off button and the tune down button. The receiver will turn on for about five seconds then turn back off.

Called their tech support as well but they were not of much help. Its a common issue but Pioneer refuses to recognize it. I now have to take it to a local authorized service shop which is about 30 miles away and they will charge me arm and leg to fix it. Not sure how a power outtage could cause this when it is connected to a surge protector, UPS, etc. I guess nothing can protect you from bad components.

If anyone has any ideas, please share.
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