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LG PASSIVE LW6500 dedicated thread... - Page 82

post #2431 of 2480
I bought the VGA cable for the Xbox and my play in Call of Duty has improved dramatically. Words on the screen aren't crystal clear like using an HDMI cable but it still looks fine. I will gladly sacrifice that to have much better game play with first person shooters.
post #2432 of 2480
Ok, I am getting quite pissed off.. How the hell do I upgrade this damn TV? USB doe's not work, won't connect to the internet and pretty ****** this model has no Wifi.. It's a 2012 with no Wifi?! Had to use the cable and won't connect.

I have called LG, lady tells me to connect the TV cable and it updates through there.. Such BS, doe's nothing.. I want the newest firmware and can't get it. Damn Japanese TV has no widgets, no Youtube, no Hulu, netflix, FB or anything. Just a crap basic TV that can't do much and it's making me pissed!
post #2433 of 2480
Try downloading the updated firmware from the LG webpage (on your computer), then transfer to a usb drive to install on the tv. US instructions and instructions are here:
http://www.lg.com/us/support-product/lg-55LW6500

The Japanese version should be on the LG/Japan pages
post #2434 of 2480
Question......

Are the HDMI ports on the 47LW6500 1.4?

I tried doing Nvidia 3DTV with my laptop, and it worked, but only at 720p @60hz.

I want to do 1080P @60hz, but the Nvidia software said it's not HDMI 1.4

Is it just that my Laptop's output isn't 1.4, or is it the TV's HDMI inputs that aren't 1.4?

If I discover the ports on this TV aren't 1.4, this is yet another thorn in my side, as gaming on this TV is near impossible with the dreaded input lag.
post #2435 of 2480
Also, is anyone else disgusted that they paid 1,000.00 or more for their TV and it suffers from input lag so much you can't game on it?

My $450.00 samsung in my room is where I have to game.

The input lag got better with the most recent update, but it's still not 100% yet.

The problem here is, that they need to turn off ALL post image processing.

Will the picture not be as good? Of course not.

But that's the trade off you get with game modes (well, game modes that do their job, unlike this TV)

I will be emailing LG customer support, demanding they update this TV so that game mode does what it's intended to do, and truly TURNS OFF ALL POST-IMAGE-PROCESSING!

Please, let's band together and get this done. This TV is capable, it's just bad software that CAN be fixed.
post #2436 of 2480
The TV (LG65LW6500) is not without its issues, light bleeding on edges, some weird picture issues on panning shots with blue (sky) or green (grass) background, input lag.

The SD picture is average and the picture quality suffers if viewing angle is off centre.

On the other hand the HD picture is really nice when picture adjustments are set up correctly and the 3D is awesome.

For those guys that use the "Media Link" function on the TV with Plex installed on their computer, there is something that you really need to try.
Install the Plex "unsupported plugins. You get access to Icefilms & 1channel with all the TV Shows and Movies you want and it works great!!

Better than my ATV2 with XBMC installed, you don't need any other device connected to the TV and the links seem to load faster. Try it

http://www.totalhtpc.com/plex-unsupported-appstore/

“If you the Applications Menu doesn’t show up on your OSX or Windows Plex client, enable it in the default (Mediastream) skin [Preferences > Skin > Home > Show Applications]. If it still doesn’t show up after you’ve installed the Unsupported Appstore, see below.
If the Unsupported Appstore doesn’t showup after installation, try Disabling Capability Checking in the PMS preferences found in the Advance Section”

Check to see if the unsupported App store shows under “Video Channels” on the main screen.
post #2437 of 2480
I have the 47LW6500... Are the HDMI ports on this TV 1.4 ?
post #2438 of 2480
Yes they are 1.4 but the 3D 1080P 60hz you may want is not supported via HDMI to external displays (HDTV's or monitors) due to HDMI bandwidth limitations.
post #2439 of 2480
In case anyone knows, will the lw6500's be getting a FIOS app?confused.gif
post #2440 of 2480
my 65" started to have veritical lines, so LG couldn't fix or replace it, they gave my money back PLUS about $230, after I shipped it back to them on their dime...bought a 60" 3D PANASONIC PLASMA TO REPLACE it
post #2441 of 2480
Quote:
Originally Posted by SanchoPanza View Post

my 65" started to have veritical lines, so LG couldn't fix or replace it, they gave my money back PLUS about $230, after I shipped it back to them on their dime...bought a 60" 3D PANASONIC PLASMA TO REPLACE it

Well that's timely. My 65LW6500 just started to get a thin vertical red line, always the same place. It appears after the TV has been on a while, although if I turn off the TV and leave it off a few minutes, it will be gone when I turn the TV on again. I sent an email to their repair/warranty address but haven't gotten an answer yet. My warranty just ran out, but since I paid for it with a credit card, supposedly I have another year.

Could you elaborate a little on your previous post? Did you use their hotline or live chat, or email? Did they give you a runaround?
post #2442 of 2480
used hotline, mine was less than a year old, though; sent out a repair guy to verify concern; he ordered part, so LG called back and said the part was on backorder, if we didn't have it 10 days, they'd replace the tv. LG called back and said they didn't have ar replacement, they'd refund...the extra money was for sales tax I never paid and free shipping I got from Amazon
post #2443 of 2480
Quote:
Originally Posted by SanchoPanza View Post

used hotline, mine was less than a year old, though; sent out a repair guy to verify concern; he ordered part, so LG called back and said the part was on backorder, if we didn't have it 10 days, they'd replace the tv. LG called back and said they didn't have ar replacement, they'd refund...the extra money was for sales tax I never paid and free shipping I got from Amazon

Thanks so much. I'm considering going plasma again as well, I guess you could say I'm agnostic.wink.gif
post #2444 of 2480
Well, I have a conundrum here. I wanted to do some testing before calling the LG hotline. As mentioned, the TV only gets that narrow vertical line after the set has been on some hours. So far I have ruled out inputs; doesn't matter if the input is HTPC, BD standalone, cable box via component or external hard drive via USB. I have an unshielded sub about 3' from the TV, but it was never a problem before, so I've tentatively ruled that out.

Here's the thing: apparently it *does* matter if the inbuilt wall electric heater is on. Now, that's on a separate 240 volt circuit, and the heater is 8' away from the TV. Normally it isn't used, but it's been quite cold the last couple weeks. Note also that the house is bone dry this time of year; primary heat is wood and coal, with propane furnace backup. That type of heating, unavoidably, makes the house a little dusty.

I've left the heater off and have been running the TV continuously the last two days and no vertical line.

Has anyone here ever heard of such a thing? Am I on the right track or not? Every mention I've read on this forum regarding lines appearing on a TV set seems to get a reply along the lines of: that TV is done for, kaput. Then again, I don't recall any mentions of *intermittent* lines.

Thanks in advance for any insights.
post #2445 of 2480
Okay, the line finally reappeared. Get this: instead of cycling the TV off/on, I lightly pressed the bezel directly under the bottom end of the vertical line.

Poof! Gone.

So at this point I'm thinking that, while ambient temperature has an effect, the root cause is the bezel/frame is a little too tight. Does that sound reasonable?

I'm going to continue in my other thread in the LCD forum.
post #2446 of 2480
never tried that
post #2447 of 2480
Thanks for the reply. This must be uncommon, because no one else has replied, either here or in the other thread I started in the LCD forum.

Were your vertical lines intermittent or always visible?

Again, I have a single, very narrow red/purple vertical line, which only appears after the TV has been on a good while, but unpredictably. Ambient temperature seems to affect when it appears. Inputs do not seem to be a factor, it happens with any input. Cycling the TV off/on always makes it go away, *so far*. And the last time it appeared, pushing the bezel gently directly below it made it disappear. I'm waiting for it to re-appear to see if that works again.

I'm not in any hurry about this and would like to nail down the cause. My extended warranty has another year to run and the problem is, at this point, minor. I'm not looking forward to the hassle of getting it repaired/replaced. And I really like this TV.

I looked the frame over and noticed something I hadn't seen before: it's slightly concave.
post #2448 of 2480
had at first one vertical line, then two; wasn't going to get better with age; they were always on, regardless of source; even tried OTA mad.gifrolleyes.gif

I, too, loved that TV, but my Panasonic 60" Plasma (TC-P60UT50) has a BETTER picture, can see details I never saw on the LG cool.gif
post #2449 of 2480
My situation was just the opposite. I had a 65 inch LW6500 that had a thin vertical line on the left side of the screen whenever the TV was turned on. After the TV set heated up, the line turn from Green, to Blue, and then disappeared. This usually ran it's course over the span of two to three hours. Minor defect, still annoying.

My TV was still in warranty, so I described the problem and put in a warranty service request via LG.com on 1/31/2013 (never onced talked to a CS rep). I set up for a LG repairman to come out the next day on 2/1/2013. He came in and said (before looking at the TV) he already knew what the problem was, what part was needed, and just needed to verify that it was the problem and had to take a picture of the serial number (to make sure that the serial number matched the one on the work order).

All TVs, as he described it to me are made of three different parts: The screen/panel, the logic board/motherboard, and the power supply board. This makes it easy to fix, as you just replace the part that is broken. In the case of vertical lines, the screen/panel is broken and needs replacing.

To make a long story short, he was in and out that day in 5 minutes and set up an appointment for the next Friday, 2/8/2013, saying that it'll take a week for the new screen/panel to come in. Well 2/8/2013 comes around, and he shows up with a brand new screen (literally a brand new 65 inch screen in a box). He takes the back cover off my TV, unplugs all the wires and circuits and takes the logic board and the power supply board off my previous screen/panel and puts it on the new screen/panel and plugs all the wires and circuits back in. Takes the frame off my previous TV and puts it on my new screen/panel. Plugs it in, and voila, good as new! He was only over for an hour, if that.

I'm not saying my warranty repair will be the same experience for everyone, but it was relatively quick and painless. I'd say if you like the TV and think it's worth trying to fix (in-warranty), it is possible as they were able to order me a new screen/panel in one week and that's the part of most LW6500 TVs that needs replacing. If your TV is out of warranty, I feel like it's not worth it as the LG repairman said the new screen/panel is a $2000 part and at that price it might be time for a new TV (unless you still have a squaretrade warranty on it).

I'm in the DC/Northern Virginia area if that helps, so if you're in that area and need an in-warranty repair, chances are you'll have the same experience.
post #2450 of 2480
Quote:
Originally Posted by fritzi93 View Post

Okay, the line finally reappeared. Get this: instead of cycling the TV off/on, I lightly pressed the bezel directly under the bottom end of the vertical line.

Poof! Gone.

So at this point I'm thinking that, while ambient temperature has an effect, the root cause is the bezel/frame is a little too tight. Does that sound reasonable?

I'm going to continue in my other thread in the LCD forum.

I think I'd try and get the TV repaired while I could. My warranty experience was quick and painless and lasted less than a week and a half. I troubleshooted my screen, making sure that the vertical line was displayed on the input menu and the home screen as well suggesting that it wasn't simply an input issue.

One thing to look into though, extended warranties through your credit card company could work different than manufacturers warranties. I think the credit card company pays for the repair out of pocket, and I think mine has first right of refusal to simply just refund me the cost of the TV instead of paying for more-expensive repairs.
post #2451 of 2480
Okay, I set the claim process in motion today with Discover Card. I haven't received the email confirmation yet. Supposedly it will lay out what I have to do, including repair estimate, etc.

But I have a sneaking suspicion the problem is a defective panel, which probably means I'll get a refund. The current price for the 65LW6500 on Amazon is a few hundred more than I paid a year ago. And from what I've read, the panel runs $2,000 bucks by itself.

No point in putting it off any longer, but I wasn't looking forward to this. Hope it's not too much of a hassle.

What I'd really want is a 70 to 80 inch or so 4k passive 3D set, but that's not in the cards for a couple years at least. So I'm thinking of getting an LG 60" plasma as a stopgap. A low-end model without SmartTV or 3D. Don't need SmartTV (got an HTPC) and as to 3D, I can do without it for a while I suppose. Just don't want active 3D.

Thanks to all who kindly replied to my inquiry. I'll let you know how this went.
post #2452 of 2480
My LW6500's 3D just died today... It is quite strange, it detects a 3D movie and goes into 3D mode but will not play the movie in 3D, only 2D. The left side of the glasses are bright, the right side are dark. I tried 2 different 3D BD players and numerous movies all with the same effect.

However, connecting my JVC 3D camera works fine and goes into 3D and I can view it.. But 3D movies, nope.. Dead! Not sure what the deal is. I have tried cutting it on and off, switching it from 2D to 3D and no luck.mad.gif
post #2453 of 2480
Did you try a different HDMI cable or a different input?
post #2454 of 2480
In case anyone's interested, I've dropped my claim, at least for the time being. I feel reasonably certain I've pinpointed the problem and the cure.

After my last post here, I carefully inspected my TV and discovered the panel to be slightly out of line. That is, the vertical right edge of the bezel is not perfectly aligned with the left. (The TV is wall-mounted and tilted slightly down.) The right bezel was at a slightly greater tilt from vertical than the left.

So I turned the TV on and waited for the vertical line to appear. (Again, it had been close to the right edge of the TV.) So I reached behind the TV at lower right side and put a little pressure on the back panel, bringing the right bezel more in line with the left. Hey presto! Line gone.

So I measured the distance from the TV to the wall at that point. Then went into my shop and cut a piece of scrap 2x4 about 1/4" longer than the measurement I'd taken. Then put it in position. The weight of the TV pressing against it holds it in place The vertical line has not re-appeared in over a week now.

If I may speculate: This TV is very big and heavy. It would be heavier still if the frame were stiffened somewhat. As it is, it's rather flimsy, and it's not difficult at all to twist it out of a flat plane. So perhaps mine "drooped" a little over the past year. It might not have, had it been mounted perfectly vertical.

Then there's the mount, a cheap Cheetah mount. This does *not* have a solid mounting plate attaching to the back side of the TV, merely two articulating vertical u-channels, terminating in hooks at the top. I'm thinking this probably allows the TV to flex too much and needs to be replaced.

So it seems I've fixed my problem; we'll see. I may end up lowering it and setting it perfectly vertical.
Edited by fritzi93 - 2/21/13 at 8:41am
post #2455 of 2480
Software File(Version 05.00.10)
live online now
First update in a while, but not sure what is in it.
post #2456 of 2480
Quote:
Originally Posted by skinzaholic View Post

Software File(Version 05.00.10)
live online now
First update in a while, but not sure what is in it.

I've also done the update with no issues. Good to know that LG supports their Panels 2 years later as this will definately be a consideration in the future when I look to purchase another. Hands down the LW6500 is the best TV I've ever owned!
post #2457 of 2480
hi to all!!!
i want little help here!!!
i have lg lm6400s.
i am on ez adzust settings,and when i go to tool option 3 to change THX,i can see the optionbut icant change it at all because that option is close and cant change the value!!!
if anybody can help here??
thanks in advanced!!!!
post #2458 of 2480
Quote:
Originally Posted by proskopos View Post

hi to all!!!
i want little help here!!!
i have lg lm6400s.
i am on ez adzust settings,and when i go to tool option 3 to change THX,i can see the optionbut icant change it at all because that option is close and cant change the value!!!
if anybody can help here??
thanks in advanced!!!!

Check past posts here about the secret menu
post #2459 of 2480
This is a stoopid question , I know, ... but I've had my LG65 for a few years now ,... and when anyone comes over , they say the TV looks "too smooth",... and every show, even movies, looks like it was filmed with a Video Camera,... ala, "Days of our Lives" ... Has anyone else noticed this, and is there a way to adjust it?

thanks
post #2460 of 2480
Quote:
Originally Posted by ashope View Post

This is a stoopid question , I know, ... but I've had my LG65 for a few years now ,... and when anyone comes over , they say the TV looks "too smooth",... and every show, even movies, looks like it was filmed with a Video Camera,... ala, "Days of our Lives" ... Has anyone else noticed this, and is there a way to adjust it?

thanks


Check the True Motion setting and set it to "off"
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