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Official Samsung UNXXD6000 Owners' Thread - Page 98

post #2911 of 3067

I have a very similar case with my set. I just noticed it the other night. Although on my set, the dark area is in the middle on the right hand side.

Quote:
Originally Posted by oldgus View Post

Hi all, I have a Samsung UN46D6000SFXZA, there has been a dark area along the top of the screen radiating toward the center of the screen for the last couple of months. I have not been able to find a similar instance of the problem on the internet, I was hoping someone here could help me identify the problem.


post #2912 of 3067
^wow that's pretty bad hopefully mine doesn't act up my warranty has just been up
post #2913 of 3067
i know these settings are somewhere in this thread but i tried using the search button and i got a mix of everything but settings

if possible can someone post the best settings for gaming, cable box HD, and movies? please and thank you!
post #2914 of 3067
oh and sports!
post #2915 of 3067
Hardly any of the original owners respond to this thread anymore..they have moved on.. search for settings or calibration in this thread and you will find it..
post #2916 of 3067
Quote:
Originally Posted by legennnd View Post

i know these settings are somewhere in this thread but i tried using the search button and i got a mix of everything but settings
if possible can someone post the best settings for gaming, cable box HD, and movies? please and thank you!

Hi Legennnd,

Please see page 43 of this thread. I have used Redwolf's settings and tweeked them a little (color & tint) and they have been excellent for me. Give them a try. I own the UN55D6000.

Cheers,

Jim
post #2917 of 3067
Had my 60D6000 Pro calibrated at the same time I had my Panny 65VT50 calibrated.Definitley a big improvement as far as color accuracy though not in the same league as my panny plasma,I am satisfied with the picture i'm getting
post #2918 of 3067
Quote:
Originally Posted by dvdmd1 View Post

Had my 60D6000 Pro calibrated at the same time I had my Panny 65VT50 calibrated.Definitley a big improvement as far as color accuracy though not in the same league as my panny plasma,I am satisfied with the picture i'm getting

Care to post the Calibrated settings as a reference for us? Who did the work by the way?
post #2919 of 3067
Quote:
Originally Posted by jdcerank View Post

Hi Legennnd,
Please see page 43 of this thread. I have used Redwolf's settings and tweeked them a little (color & tint) and they have been excellent for me. Give them a try. I own the UN55D6000.
Cheers,
Jim

Yep, Redwolf's settings are the standard all others go by. I use them as well and have been very happy with them.

@dvdmd1: I'd also love to see your settings, I still have several profiles I can customize. smile.gif
post #2920 of 3067
Quote:
Originally Posted by denary View Post

I have a very similar case with my set. I just noticed it the other night. Although on my set, the dark area is in the middle on the right hand side.


Neub here.

I just got off the phone with Samsung's tech department after having my un40D6000's screen replaced. I had what I called numerous "Smudges" the size of a quarter or bigger all over the upper half of the screen. Not anything as bad as what Oldgus has, but quite annoying to see a static darker spot on a bright screen. After speaking with the tech they said that the display is within spec. I was quite surprised to hear that. I asked them, "it was ok to have these spots in the screen?" The tech said that they were not spots but "Uneven Brightness" and that it was still within spec.

The funny thing is the new screen that was put in had one identical type "smudge" in it. I noticed it the second the screen was turned on. The repair guy told me that Samsung is going to replace the entire TV after reporting the spot on the second screen. But after hearing what the Samsung tech told me I think I might be out of luck.

Quite disappointing. I've been brand loyal for over 20 years, and this is the first I've had any problems with any of my Samsung products.
Edited by Relaxiknwarchie - 9/11/12 at 4:21am
post #2921 of 3067
Quote:
Originally Posted by Relaxiknwarchie View Post


Neub here.
I just got off the phone with Samsung's tech department after having my un40D6000's screen replaced. I had what I called numerous "Smudges" the size of a quarter or bigger all over the upper half of the screen. Not anything as bad as what Oldgus has, but quite annoying to see a static darker spot on a bright screen. After speaking with the tech they said that the display is within spec. I was quite surprised to hear that. I asked them, "it was ok to have these spots in the screen?" The tech said that they were not spots but "Uneven Brightness" and that it was still within spec.
The funny thing is the new screen that was put in had one identical type "smudge" in it. I noticed it the second the screen was turned on. The repair guy told me that Samsung is going to replace the entire TV after reporting the spot on the second screen. But after hearing what the Samsung tech told me I think I might be out of luck.
Quite disappointing. I've been brand loyal for over 20 years, and this is the first I've had any problems with any of my Samsung products.

Thanks for the update. I opened a service request with Samsung last Thurs requesting that the screen be replaced. I am not liking what you've reported here...makes me think I may have to return the set to Costco

post #2922 of 3067
If you have the option I'd try that first.


I had a bit of bad luck dealing with Samsung's Customer Service. As pleasant as the CSR's were on the phone no one would tell me what I wanted to know. That my TV was going to be fixed. They kept telling me it was up to Futureshop ( I'm Canadian) and that futureshop was responsible for the the service call and transferred me to their customer service, which was based "off shore" if you catch my drift. The futureshop CSR that I spoke to as lovely a lady she was, it was a poor connection on the phone and between her accent and the line we had a hard time communicating. I had just about given up when I took it to Twitter and complained to @SamsungCanada that I was unhappy with the customer service I was receiving. Twitter.... yet again had gotten the squeaky wheel greased.

I have a feeling that I wont be getting the second screen replaced now that I've found out that this problem is considered "Uneven Brightness" of which I would think of it being a quality issue. If Samsung is not standing behind their quality I'll not stand behind them any more. I just as easily have been just as happy with the LG unit I had also looked at which was $40+ cheaper.
post #2923 of 3067
I picked up the UN46D6900 and love this HDTV.

The black levels are superb, the motion resolution is exceptional and color/contrast is very impressive.

This HDTV has excellent screen uniformity - no clouds and minor flashlighting; only in 3D mode with backlight at 20.

The 3D is nice and I like the QWERTY remote.

I had the motion stutterring problem and minor banding with FW 1019 (Dec. 2011 build H302 panel).

FW 1024 eliminated all of the banding and almost all of the motion stuttering.
post #2924 of 3067
I had my reservations about an edge-lit LED...

Not only is the screen cloud free, it has the best HD picture I have seen (including LCD and Plasma).

Surprisingly this HDTV (D6900) has the best SD picture I have every seen on a HDTV.

The SD (standard definition) material looks like a old CRT-tube T.V. Amazin' biggrin.gif
post #2925 of 3067
my UN46D6000SFXZA is saying my usb drives are empty? Has anyone had this problem before?
post #2926 of 3067
Oh no my D6900 just developed a horizontal line....I think a bad shippment was the cause.

I have Samsung Support coming out this friday.
post #2927 of 3067
If I wasn't so impressed with this HDTV's features and potential quality....mad.gif

Now the replacement part (panel?) and Samsung Tech got pushed back to next Tuesday...rolleyes.gif
post #2928 of 3067
I have a UE32D6200, but my colors are way off (too much red and too bright). Is there anyone who got their color settings changed and wants to share them?
post #2929 of 3067
Quote:
Originally Posted by Tripwire999 View Post

I have a UE32D6200, but my colors are way off (too much red and too bright). Is there anyone who got their color settings changed and wants to share them?


Are you using Auto or Native color space? If Native, change to Auto.
post #2930 of 3067
I changed it to Auto but it's still too red.
post #2931 of 3067
Quote:
Originally Posted by PiratesCove View Post

If I wasn't so impressed with this HDTV's features and potential quality....mad.gif
Now the replacement part (panel?) and Samsung Tech got pushed back to next Tuesday...rolleyes.gif

Good news: the "part" is in....smile.gif

Bad news: rescheduled for Wendnesday (tomorrow)......mad.gif
post #2932 of 3067
Quote:
Originally Posted by PiratesCove View Post

Good news: the "part" is in....smile.gif
Bad news: rescheduled for Wendnesday (tomorrow)......mad.gif
Sounds like the potential quality is less impressive all the time. Hope you aren't missing any work or anything over this.
post #2933 of 3067
Quote:
Originally Posted by Bond 007 View Post

Sounds like the potential quality is less impressive all the time. Hope you aren't missing any work or anything over this.

No..I scheduled for after work..

but its been over a Month (due to previous TVs issues) without a 100% functional HDTV.
post #2934 of 3067
I'm...BAAACCK!!

New Panel did the trick..back to enjoying an outstanding Quality Picture....biggrin.gif
post #2935 of 3067
Quote:
Originally Posted by PiratesCove View Post

I'm...BAAACCK!!
New Panel did the trick..back to enjoying an outstanding Quality Picture....biggrin.gif
Good news!
post #2936 of 3067
Quote:
Originally Posted by Bond 007 View Post

Good news!

Yeah...I think I will not use the SMART TV apps this time around.

I noticed stuttering/slowdown with the SMART TV features running.

Directv, Blu-rays and Xbox360 is enough content for this Samsung UN46D6900.
post #2937 of 3067
Quote:
Originally Posted by PiratesCove View Post

Yeah...I think I will not use the SMART TV apps this time around.
I noticed stuttering/slowdown with the SMART TV features running.
Directv, Blu-rays and Xbox360 is enough content for this Samsung UN46D6900.
I am rather amazed that you would pay hundreds more for a Smart tv and then settle for not using the apps because the tv doesnt work properly. You could have gotten a 2012 eh6000 that is full led instead of edge lit and probably saved $300 or more. Are you stuck with this tv now?
post #2938 of 3067
Quote:
Originally Posted by Bond 007 View Post

I am rather amazed that you would pay hundreds more for a Smart tv and then settle for not using the apps because the tv doesnt work properly. You could have gotten a 2012 eh6000 that is full led instead of edge lit and probably saved $300 or more. Are you stuck with this tv now?

Oh no, the HDTV works..100%. biggrin.gif

I wanted this model, its a replacement for a Samsung LN46A850 through Best Buy's Geek Squad / Warranty.

The E series uniformity issues (clouding etc.) and fewer HDMI inputs made me go for the D series.

I didn't want the TV for the apps., I wanted Picture Quality, game mode and 24fps for Blu-rays.

3D is a bonus and so are the SMART TV features.
post #2939 of 3067
I was really happy with my 55d6000 until it developed a dead pixel. I then had the LCD replaced under warranty and it has come back with some bad clouding.

It is only visible in dark rooms with dark scenes but it is always there and really ruins scenes as the same areas of the screen are brighter...





As you can see from the photos there are two "clouds" in the middle of the right part of the panel that really detract from the viewing.

I run the set in Movie mode with a backlight of 6 and everything turned off. I can reduce the clouding a little by setting Black Tone to Darkest and Shadow Detail to -2 - but even in doing this I can still see the clouding, Further by using these settings I would be seriously compromising the picture....

I am sending it back for repair again... What do you think my chances are of actually getting a replacement that works?
post #2940 of 3067

I just had my panel replaced under warranty and it appears the replacement panel was a refurb. Is that common practice for Samsung?

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