Hey all,
I own a UN40D6000SFXZA (
http://www.samsung.com/us/support/owners/product/UN40D6000SFXZA) and I'm having a couple of weird issues.
First, I noticed that under the general->system info menu, my TV is identified as a UN37D6000. I talked to Samsung Support and they said no such model exists and my serial number confirms I have a UN40D6000SFXZA (this is all on the back of the TV), so it must be a firmware issue, and that they wanted a tech to look at it. They, of course, want me to pay for this (the TV is not under warranty) so I declined.
Is this normal for the TV to show up as some random model #? Any way to fix it if it isn't? I tried Factory Reset from the Service Menu and the Regular Menu. Neither worked. I also tried flashing the firmware located at the link above, and the system says no compatible firmware was found on the USB stick.
Second, I'm having weird video sync (?) issues on the VGA port. Using a VGA scaler that I own which outputs at 640x480 @ 60hz results in a unstable, shaky/jittery image. The image displays just fine on my 24" Asus LCD Monitor, but the Samsung doesn't like it at all. If I hit the "Auto Adjust" setting, the picture looks perfectly fine and is stable, but, as soon as it is done, the picture goes back to being a dance party.
Any help is appreciated!