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post #331 of 545
So how long does it take to receive a movie after you sign up? I ordered the movie on 12/7/2012. I still haven't received it. Also, why isn't there any way to contact on the website?
post #332 of 545
Quote:
Originally Posted by kikkoman View Post

Thanks 3BR. So if you have the one movie out at a time subscription, which I do, how does this work. I know when I order a movie that is not in stock, I'll receive an email stating it is out of stock and to order another one. Will the pre-order work the same way or do you have to wait for the movie to be physically in your online store before the normal process of generating the out of stock email if it is out of stock and to choose another movie? Meaning you have to wait a week or so for the pre-order to actually be in your online store before getting the email to select another movie and have it shipped? Just asking because that would mean I have to wait a week w/o having any movies go out.
Luckily for me, I just started about a month and there are a few 3D movies I have not seen yet, so I have some catching up to do. I have a few, about 10 or so movies, but definitely want to watch the new 3D's but seems like I have to wait awhile for them to appear in stock. I guess with the demand so high on the 3D titles I'll just have to pre-order to get them sooner and if so, hopefully that wait doesn't keep me from receiving another movie in the interim.
Thanks,

Sorry for the delay in getting back to you. To get a faster response, you can always use the "contact us" feature on the website. If we understand your question correctly, yes, the same applies for pre-orders. If you place a pre-order and do not currently have something outstanding, you may place another order for something that is available. When the pre-order is ready to ship, it will also ship to you.

Hope that helps.
post #333 of 545
Quote:
Originally Posted by Kevin Doherty View Post

So how long does it take to receive a movie after you sign up? I ordered the movie on 12/7/2012. I still haven't received it. Also, why isn't there any way to contact on the website?

Movies will ship within 24 hours if availabe in stock. To find a list of available movies that are in stock, you can check this url below at anytime. When you put in an order, you will get an email from us shortly giving you a status of your order. If you do not receive that email, please check your spam filter. If we are in your spam folder, please mark us as "not spam". Lastly, there is a contact us page...see link below:

For movies in stock:
http://stores.3d-blurayrental.com/-strse-List-of-Available-Rentals/Categories.bok

To contact us:
http://stores.3d-blurayrental.com/Service.bok
Edited by 3BR - 12/21/12 at 10:53pm
post #334 of 545
Quote:
Originally Posted by 3BR View Post

Sorry for the delay in getting back to you. To get a faster response, you can always use the "contact us" feature on the website. If we understand your question correctly, yes, the same applies for pre-orders. If you place a pre-order and do not currently have something outstanding, you may place another order for something that is available. When the pre-order is ready to ship, it will also ship to you.
Hope that helps.

Ok, good. That works out then. Thanks for the clarification.
post #335 of 545
Just received Conan 3D. The movie doesn't play, tried it on 2 different players, unsupported format. I've had this subscription sine Dec. 7th. I've gotten one movie and that one doesn't play. I'm not very happy.
post #336 of 545
Quote:
Originally Posted by Kevin Doherty View Post

Just received Conan 3D. The movie doesn't play, tried it on 2 different players, unsupported format. I've had this subscription sine Dec. 7th. I've gotten one movie and that one doesn't play. I'm not very happy.

Sorry to hear about your experience. I assure you this is not common. This, however, does not sound quite right to us. If you signed up on 12/7 and ordered Conan, you should have received it by 12/12 or 12/13 and not by 12/24. We would have followed up with you too to see if there was a problem well before 12/24. If there was a problem with the disc, we would have addressed that awhile ago. Feel free to email us directly to get this resolved and to receive another bonus disc given the situation.
post #337 of 545
Looks like a great service and I am considering joining, except the monthly rental limitation. Why is there a limitation on how many rentals you can do each month? confused.gif
post #338 of 545
Yes this sounds interesting. I see it ships only from California. This reminds me of when I started using Netflix fourteen years ago. All my discs came from California back then. This will be a good way for me to watch some 3D titles to test out my new TV that should hopefully arrive next week. I'm just waiting for the activation email to arrive before I can rent something.
post #339 of 545
If you live on the East coast and will use the service only for 3D titles and any you want in 2D but wish to avoid the "rental version" the math says you are better off renting, pay as you go rather than the monthly subscription. This way you can order up several, say 6 disks and get them shipped to you as soon as available. Once you get caught up and have viewed every disk in the current library, then you will be ordering as the new titles are released and this could fewer titles depending on the number of new titles.

If I lived within a day shipping of 3D-blurayrental.com, then I would obviously be going with the monthly subscription plan.

If you like to watch movies only, no special features, and 2D, then the better deal is probably Netflix as they have fulfillment centers all over the country and turn over is very fast.

In any mail order rental service, you must estimate your shipping time both ways in order to determine the maximum number of titles you could get in a month. If you rent a movie and then fail to return it next day, you just add to your cost per title.
post #340 of 545
I thought 3D-blurayrental allows you get get your next titles sent to you after you put them in the mail? You just put down the date that you mailed them and they send you the next rentals. I thought I read that but I don't have any first hand experience yet since my first subscription titles are still on the way to me.
post #341 of 545
That's how it's supposed to work by my understanding.
post #342 of 545
Quote:
Originally Posted by Toe View Post

Looks like a great service and I am considering joining, except the monthly rental limitation. Why is there a limitation on how many rentals you can do each month? confused.gif

Given the high costs of our discs, we do have to impose a limit. Otherwise, we would lose money on many subscribers.
post #343 of 545
Quote:
Originally Posted by aaronwt View Post

I thought 3D-blurayrental allows you get get your next titles sent to you after you put them in the mail? You just put down the date that you mailed them and they send you the next rentals. I thought I read that but I don't have any first hand experience yet since my first subscription titles are still on the way to me.

That is correct. Once you put a movie in the mail, you can place another order and do not have to wait for us to receive it first. That's one way for us to solve for not having multiple distribution centers at the moment. So even a east coast customer can get up to the maximum amount of movies per/month.
post #344 of 545
3BR- FYI- it has been pretty consistent here on the east coast that when you tell me a disk has shipped on a Monday, I receive it on Friday for viewing. Then I ship it back on Saturday. If I send you an e-mail ( under subscription plan) on Saturday you would not likely ship the next one until Monday again, right? This tells me the max number of disks I could get in a month would be 4 or one per week. I saw many I would like to view in your library and therefore chose the a la carte plan. If I got 3 out at a time subscription plan the max could be 10 per month but only if I were able to view all three in one night to get them in the mail the next day. If everything went perfect week after week, the subscription plan could be OK but I prefer to order individually. This way, as in one week, you were able to send me 5 3D titles at one time. I was busy watching those that week, then if I need to be away for 1 week a month, I'm not getting behind on that perfect schedule either. If I lived within 1 day shipping from you I would probably have the 2 out at a time as long as the 3D releases were plentiful.

I love your service and the opportunity to save money as I hardly buy new releases anymore. I normally only watch any movie once so renting is a much better way for me. If I find I really like a title, after renting and plan to watch several times, then I will purchase it.
post #345 of 545
I got my first three discs yesterday. Just to make sure, does it matter which mailer I put the discs in when i return them? I don't remember which mailer each one came from and I didn't notice any anything on each mailer to identify them.

Now that i got my TV set up with a decent picture and geometry for now, I can take a closer look at the movies I rented.
post #346 of 545
Quote:
Originally Posted by Toe View Post

Looks like a great service and I am considering joining, except the monthly rental limitation. Why is there a limitation on how many rentals you can do each month? confused.gif

I feel the same way about the monthly limit. I am on the verge of cancelling due to this monthly limitation. I've had the 3 disc plan for 4 months now and I enjoy the service for the most part. New releases are obviously harder to get immediately but it's not bad, usually 1 week or so for new releases or hot in demand discs.

However the montly limit is really hindering my ability to enjoy and recommend this service to friends and family.

Personally I think the limit should be doubled for each tier of service and cost rounded up. So 2 out for $30 with a 20 movie monthly limit and $40 for 3 out for 30 movie monthly limit.

I plan to make my decision about keeping my subscription after this month.
post #347 of 545
Quote:
Originally Posted by aaronwt View Post

I got my first three discs yesterday. Just to make sure, does it matter which mailer I put the discs in when i return them? I don't remember which mailer each one came from and I didn't notice any anything on each mailer to identify them.
Now that i got my TV set up with a decent picture and geometry for now, I can take a closer look at the movies I rented.

No, it does not matter which mailer you use smile.gif
post #348 of 545
Quote:
Originally Posted by Don Landis View Post

3BR- FYI- it has been pretty consistent here on the east coast that when you tell me a disk has shipped on a Monday, I receive it on Friday for viewing. Then I ship it back on Saturday. If I send you an e-mail ( under subscription plan) on Saturday you would not likely ship the next one until Monday again, right? This tells me the max number of disks I could get in a month would be 4 or one per week. I saw many I would like to view in your library and therefore chose the a la carte plan. If I got 3 out at a time subscription plan the max could be 10 per month but only if I were able to view all three in one night to get them in the mail the next day. If everything went perfect week after week, the subscription plan could be OK but I prefer to order individually. This way, as in one week, you were able to send me 5 3D titles at one time. I was busy watching those that week, then if I need to be away for 1 week a month, I'm not getting behind on that perfect schedule either. If I lived within 1 day shipping from you I would probably have the 2 out at a time as long as the 3D releases were plentiful.
I love your service and the opportunity to save money as I hardly buy new releases anymore. I normally only watch any movie once so renting is a much better way for me. If I find I really like a title, after renting and plan to watch several times, then I will purchase it.

You bring up fair points. That's why we have both options smile.gif
post #349 of 545
Quote:
Originally Posted by khalid7412002 View Post

I feel the same way about the monthly limit. I am on the verge of cancelling due to this monthly limitation. I've had the 3 disc plan for 4 months now and I enjoy the service for the most part. New releases are obviously harder to get immediately but it's not bad, usually 1 week or so for new releases or hot in demand discs.
However the montly limit is really hindering my ability to enjoy and recommend this service to friends and family.
Personally I think the limit should be doubled for each tier of service and cost rounded up. So 2 out for $30 with a 20 movie monthly limit and $40 for 3 out for 30 movie monthly limit.
I plan to make my decision about keeping my subscription after this month.

Agreed. The only thing making me take pause with subscribing right now is the monthly limit. Hope to see this lifted at some point.
post #350 of 545
I haven't posted here in a while so I thought I post for those thinking of using their service. I've used it many, many times and while I've had to wait from time to time for 'new' 3D titles I'm very pleased with their service. Though they appear to change their mailing envelopes every few months. wink.gif
Every disc has worked without fail and I've never received a damaged disc. Like others, since I pay per disc since I already have over 40 3D titles and many I don't wan to own; just rent. The shipping to where I am from CA is quick: I have the disc a day or so before I get an email checking to make sure I've received it. Feel confident in their service knowing that they are not a chain w/multiple hubs so sometimes you need to wait for the more recent titles.
post #351 of 545
I have the first plan (1 disc at a time),so that works out to roughly 4 discs a month..Perfect for me and my family as we now have a 3D movie night every weekend smile.gif
Not a single complaint about them,they seem to be top notch ..I live in PA and i usually get the disk in 3-4 days .I do like the fact that all you have to do is let them know you put your movie in the mail and they send the next one out ..
Edited by feedthemachine - 1/5/13 at 5:58am
post #352 of 545
Yeah, I'm definitely enjoying the service for sure. They ship pretty quick, but like other services, new movies are always hard to come by. So it's good you get to add another movie when one is out of stock. I do however agree that the monthly limit should be increased a bit. I have the 1 out plan and the 5 monthly limit did hinder me last month so that I had to wait about 10 days before the 1st of the next month to rent again. Not sure if they will ever double the limit, but that would be nice, if not double, maybe adding like 2-3 to the limit, so instead of 5 maybe 7 or 8.

I was going to jump to the 2 out plan but the 10 monthly limit is holding me back on that for sure. But no denying, their service is great!!!
post #353 of 545
Wow! 30 movies for $40. That's $1.33 per movie! That hardly pays the round trip shipping! They have to make SOME money.
post #354 of 545
So i was about to pay for rentals, but just because you can add it to your cart doesn't mean that it is in stock, correct? If so, then why would i pay for something that i can't get or does my card get charged once they ship?
post #355 of 545
Quote:
Originally Posted by teckademic View Post

So i was about to pay for rentals, but just because you can add it to your cart doesn't mean that it is in stock, correct? If so, then why would i pay for something that i can't get or does my card get charged once they ship?

On their home page, on the left, select "List of Available Rentals". They will have a 2D list and a 3D list. Those titles will be what they currently have available to rent. Most of the time they will have them but sometimes you will pick a title and they will send you an email saying it's out of stock. So I just pick another title when that happens.
post #356 of 545
I noticed that you guys are offering more and more special feature discs which is great because some of them you can't rent anywhere and being a movie geek I am very interested in those discs.

Will you be offering the bonus disc from Wreck-it Ralph for rent?
post #357 of 545
I live in Michigan and sometimes it take 5+ days to receive the discs. So considering a couple days watching, it would be very difficult for me to rent more than 12 discs a month under a plan. I do rent at their regular prices, and it's a nice fill in for my 2D flicks at Blockbuster.
post #358 of 545
It's usually three to four days for me to receiver them here on the East coast in the DC area. But they also will send the new titles to you the day you drop the old titles in the mailbox. I just put the day and time and the titles I placed in the mailbox when I checkout the new titles. This has worked well for me. I'll typically have three titles for me to watch on the weekend. or earlier if I decide to watch a title on Thursday night.

Although I have had a couple of titles lost in the mail which threw things off my normal schedule. The first title that I didn't receive ended up getting back to 3DBDrental in the mail somehow. The second lost title I never heard anything about so I guess it truly got lost in the mail or the mail carrier delivered it to the wrong address.
post #359 of 545
I've lost discs that showed up two+ weeks later, but they sent discs out in the meantime. Frankly, they do whatever they can to keep you as a customer.
post #360 of 545
Quote:
Originally Posted by umdad06 View Post

Wow! 30 movies for $40. That's $1.33 per movie! That hardly pays the round trip shipping! They have to make SOME money.

That's not what he said. He said he HAS 40 3D disks. I took that to mean that he bought those and the point was he would have rather rented them. I agree with that as I have over 80 owned disks. Since renting I have been able to watch 3 times the number since I don't want to own most I watch.

I don't subscribe but rent a la carte and this works fine for me since I can rent and get more than the subscriptions, especially inn some months that they release more titles.

They do charge my card when I order the disk but even the popular titles will arrive in 10 days so the charge for a 10 day wait is not a problem for me. Normally the wait is 5 days as I'm on the East Coast.

If I lived in CA, I would have the subscription too, but with 5 day shipping, it made more sense to rent a la carte, pay for what I get. Besides, I only use it for 3D titles and these are not being released at a rate of 10 per month, yet.

Blockbuster Movie Pass 2 out at a time local store as well as Netflix streaming gives me all the options I want. I'm a happy camper. smile.gif
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