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Official Samsung UNXXD7000 Owners' Thread - Page 78

post #2311 of 3244
Quote:
Originally Posted by BSouders80 View Post

Hi Nitra.

With dynamic being "dynamic", when would/should a person want to use that setting?

Brian

FWIW I use the dynamic for 3D viewing -it compensates for the shaded glasses imo.
post #2312 of 3244
So I found the pdf manual for my audio receiver (RX-V861). I can go into the Sound Menu on the AVR and delay the audio up to 160 ms. Should this be enough to correct my problem?

In regards to the Audio delay setting on the AVR, it says: "Use this feature to delay the sound output and synchronize it with the video image." Will this apply the delay to all inputs or only the input I'm on?

If I was home, I would try this myself.

I talked to another engineer at work who has a 3D TV and he said he had a similar problem. His work around was to run all of the video into the TV via HDMI cable, then run an optical cable back to his AVR. By passing the audio through the TV first, he said he didn't have any synch problems. I don't know if that's the way it should be hooked up or not.

Any thoughts would be apprciated.

Brian
post #2313 of 3244
Quote:
Originally Posted by blkhwk View Post

looks like whats going on with mine but not that much. mine is closer to the bottom right side about 5 inches long. called samsung right now and without me asking they setup a tech to come out and look at it.

UPDATE:

tech came out saturday and replaced the panel hoping that would solve the gap in the bezel and glass. well, the replacement came out even worse then the original. called samsung back today and i have to take new pictures of the problem areas and send it to them. they said that since it is a relatively new tv(bought in december) that they may be able to replace it with a brand new tv set or offer to refund my money.

im really hoping they offer to send me a new set and hope its third times a charm. i really like tv and what it offers but if the replacement still has this issue i will be getting my money back and looking to a different brand.

this was the original before the replacement

i will post up pictures later to show the new damages
post #2314 of 3244
Hello,

I picked up a UN60D7000 last week and am having an issue with stuttering similar to the video lagging or slowing down. From reading this thread and on another site I see that I'm not the only one. From what I've been read most people who have this issue only seem to have it with cable/sat. However I have have noticed it when playing blurays and on my xbox.

My cable box (Chater, Box - scientific atlanta 8300hdc) is the worst. With certain channels it occurs all the time, where as others once in a while. tried changing my video output on the cable box to just 1080i as well as just 720p and that didn't fix it.

With blurays (Panasonic DMP-BDT210) it does not happen as much as my cable, but I have observed it. I was watching a making of documentary for a movie and it was stuttering while 3 people were sitting at a table... Certainly wasn't a lot of motion there. My player is set to 1080p.

Xbox - Depends on the game I'm playing, but it ranges from pretty bad to occasionally.

This thread has offered numerous suggestions, but unfortunately none have been a fix for me. I've messed around with film mode (when I can), the automotion settings, the led motion setting. connecting directly to the tv instead of my reciever. When I set automotion to clear it does fix most issues with the stutter, but I do still notice it just not as much. However I hate the way it makes most things look, so it really isn't a "fix" for me. The rest of the settings don't help and just give me a stuttering soap opera look...

If anyone has any more possible suggestions I'd be very greatful. Besides this issue, I really love the TV. I'm guessing though I'll end up returning it.

Thank you
post #2315 of 3244
One major disappointment-

Samsung gives you this nice remote with a QWERTY keyboard and LCD, but the thing apparently has no way to even control a cable box. Best I can tell, you can operate a Samsung Blu Ray and possibly other Samsung components. Swell. Don't suppose there is a menu to allow other devices to be controlled that isn't in the manual or otherwise obvious?

Otherwise, a decent enough un55d7000. The flashlight issues are all but gone with a decent setup. You can notice some light bleed at the top and bottom edges on flat scenes, but not in normal material. No dead pixels or other obvious issues so far.
post #2316 of 3244
Ok, I have been torn after reading about all the problems with the 7000 but Best Buy just put up a package deal for the 60" with glasses and blu-ray player for $2,199.

Crossing my fingers....
post #2317 of 3244
Quote:
Originally Posted by Darren_C View Post

One major disappointment-

Samsung gives you this nice remote with a QWERTY keyboard and LCD, but the thing apparently has no way to even control a cable box. Best I can tell, you can operate a Samsung Blu Ray and possibly other Samsung components. Swell. Don't suppose there is a menu to allow other devices to be controlled that isn't in the manual or otherwise obvious?

How is this Samsungs problem?
The remote will work with other devices via HDMI-CEC, if they support the new control codes. I am not aware of any cablebox that supports HDMI-CEC. The QWERTY side of the remote is bluetooth, unlike the flipside. It wasn't meant to be a universal remote, but via CEC is does everything it's susposed to. It controls my PS3 via my AVR with CEC.
post #2318 of 3244
Quote:
Originally Posted by blkhwk View Post

UPDATE:

tech came out saturday and replaced the panel hoping that would solve the gap in the bezel and glass. well, the replacement came out even worse then the original. called samsung back today and i have to take new pictures of the problem areas and send it to them. they said that since it is a relatively new tv(bought in december) that they may be able to replace it with a brand new tv set or offer to refund my money.

im really hoping they offer to send me a new set and hope its third times a charm. i really like tv and what it offers but if the replacement still has this issue i will be getting my money back and looking to a different brand.

this was the original before the replacement

i will post up pictures later to show the new damages

Unfortunately I have 2 of these sets, both have this issue, and I have a few clients with them, out of 8 tv's only 2 of them don't have this issue. It's not a panel problem, it can only be observed in close proximity and doesn't cause any issues during viewing.
post #2319 of 3244
Quote:
Originally Posted by lebron2386 View Post

Hello,

My cable box (Chater, Box - scientific atlanta 8300hdc) is the worst. With certain channels it occurs all the time, where as others once in a while. tried changing my video output on the cable box to just 1080i as well as just 720p and that didn't fix it.

With blurays (Panasonic DMP-BDT210) it does not happen as much as my cable, but I have observed it. I was watching a making of documentary for a movie and it was stuttering while 3 people were sitting at a table... Certainly wasn't a lot of motion there. My player is set to 1080p.

Xbox - Depends on the game I'm playing, but it ranges from pretty bad to occasionally.

Lebron, can you detail your setup for me? What's plugged in where? Do you use an AVR? etc.
post #2320 of 3244
Quote:
Originally Posted by WindyCityGuy View Post

Ok, I have been torn after reading about all the problems with the 7000 but Best Buy just put up a package deal for the 60" with glasses and blu-ray player for $2,199.

Crossing my fingers....

I see it for 2799 on their website..where are you finding that price?
post #2321 of 3244
Quote:
Originally Posted by votoc View Post

I see it for 2799 on their website..where are you finding that price?

http://www.bestbuy.com/site/olspage....&type=category
post #2322 of 3244
Quote:
Originally Posted by nitra View Post

Unfortunately I have 2 of these sets, both have this issue, and I have a few clients with them, out of 8 tv's only 2 of them don't have this issue. It's not a panel problem, it can only be observed in close proximity and doesn't cause any issues during viewing.

tech and samsung reps said after time the gaps can become worse. when i first called samsung a few weeks back they told me up front that those gaps are not normal and shouldnt be there. so far they have been offering to repair or replace without me even asking. funny thing is that it only seems to be happening on the bottom of the screen.
post #2323 of 3244
Quote:
Originally Posted by blkhwk View Post

tech and samsung reps said after time the gaps can become worse. when i first called samsung a few weeks back they told me up front that those gaps are not normal and shouldnt be there. so far they have been offering to repair or replace without me even asking. funny thing is that it only seems to be happening on the bottom of the screen.

Odd, the pic you posted literally looks exactly like my 55"
post #2324 of 3244
This price looks good but is this tv worth it?
post #2325 of 3244
Quote:
Originally Posted by elykoj View Post

This price looks good but is this tv worth it?

2012 pricing released.
http://www.bgr.com/2012/03/06/samsun...or-2012-hdtvs/
post #2326 of 3244
Quote:
Originally Posted by nitra View Post

Lebron, can you detail your setup for me? What's plugged in where? Do you use an AVR? etc.

Hi Nitra,

My original setup did have an AVR (Onkyo TX-NR609) with my cable box, xbox and bluray player all connecting to that, with the out going into HDMI 4 on the TV. All three devices were connected via HDMI to the receiver.

First thing I did, was to pass all the video straight from the receiver to the TV without any conversion or processing. When that didn't help I tried setting the output from the receiver to 1080p, 1080p/24 (made it really bad), and to auto and none of those did anything.

I then figured that maybe my receiver was messing up things, so I went straight into the TV with my xbox and cable box. Xbow was plugged into HDMI 2 and my cable box went into HDMI 1. The issue still occured.

Device outputs:
Bluray player - 1080p
Xbox - 1080p
Cable box - 1080i, 720p (I've changed to output just 720p and didn't help)

Last night I was messing around with settings and turned on game mode. With my xbox it seemed to fix it. At least in the one game that I am able to replicate the stuttering issue. I also put it on with the cable box and it seemed to work as well. The tickers at the bottom of news or ESPN would either stutter right when it started to scroll and then clear up or just stutter the entire time. Now they scroll smoothly. So while I think game mode fixes it (haven't tested it enough yet), it really isn't a complete fix since I'm stuck with certain picture settings.
post #2327 of 3244
I changed the digital coax from my STB to optical output to my AVR. No change in audio synch issues.

I then tried to run the SPDIF cable from my TV to my AVR. This seemed to help, but I lost my DD 5.1. It's not pass through like I was hoping.

So I played around with the audio delay on my AVR. I had a 160 ms to play with. I ended up setting it on about 110 ms delay. I came up with 110 ms by trying my best to turn the audio up on my TV, then messing with the audio delay until there was not any echo or reverb. I don't think it's perfect, but better than what it was.

When I muted the surround system and was watching TV with the internal tv speakers (junk), the synch didn't seem perfect there. I'm wondering now if it's just me over thinking the issue. I was used to my other samsung 46" and this new samsung processes the video a lot different, so maybe I'm behind the curve??

How have other people fixed their audio synch issues with their surround systems?

Would anyone mind posting the milliseconds of delay that they used? 0 ms on my Yamaha creates an echo when I turn up the tv speakers.
post #2328 of 3244
Quote:
Originally Posted by nitra View Post

2012 pricing released.
http://www.bgr.com/2012/03/06/samsun...or-2012-hdtvs/

2012's are out of my price range
post #2329 of 3244
Quote:
Originally Posted by BSouders80 View Post

I changed the digital coax from my STB to optical output to my AVR. No change in audio synch issues.

I then tried to run the SPDIF cable from my TV to my AVR. This seemed to help, but I lost my DD 5.1. It's not pass through like I was hoping.

So I played around with the audio delay on my AVR. I had a 160 ms to play with. I ended up setting it on about 110 ms delay. I came up with 110 ms by trying my best to turn the audio up on my TV, then messing with the audio delay until there was not any echo or reverb. I don't think it's perfect, but better than what it was.

How have other people fixed their audio synch issues with their surround systems?

Would anyone mind posting the milliseconds of delay that they used? 0 ms on my Yamaha creates an echo when I turn up the tv speakers.

Brian, the new AVR's have "Auto lip-sync" it's built into the HDMI 1.3 standard.
Try this, only temporary, unplug HDMI from your STB completely, run a component cable from the STB directly to the TV, and either run SPDIF or optical to your AVR and see if the issue still exists. (make sure you remove any audio delays you've set)
post #2330 of 3244
Quote:
Originally Posted by lebron2386 View Post

Hi Nitra,

My original setup did have an AVR (Onkyo TX-NR609) with my cable box, xbox and bluray player all connecting to that, with the out going into HDMI 4 on the TV. All three devices were connected via HDMI to the receiver.

First thing I did, was to pass all the video straight from the receiver to the TV without any conversion or processing. When that didn't help I tried setting the output from the receiver to 1080p, 1080p/24 (made it really bad), and to auto and none of those did anything.

I then figured that maybe my receiver was messing up things, so I went straight into the TV with my xbox and cable box. Xbow was plugged into HDMI 2 and my cable box went into HDMI 1. The issue still occured.

Device outputs:
Bluray player - 1080p
Xbox - 1080p
Cable box - 1080i, 720p (I've changed to output just 720p and didn't help)

Last night I was messing around with settings and turned on game mode. With my xbox it seemed to fix it. At least in the one game that I am able to replicate the stuttering issue. I also put it on with the cable box and it seemed to work as well. The tickers at the bottom of news or ESPN would either stutter right when it started to scroll and then clear up or just stutter the entire time. Now they scroll smoothly. So while I think game mode fixes it (haven't tested it enough yet), it really isn't a complete fix since I'm stuck with certain picture settings.

Heh, don't set 24p, that will make you want to punch something if you're inputting a 60fps source.

Ok, lets take a step back and work with 1 device at a time and see if there's an issue with the set.
First some background, this lag/stutter that people see is normally caused by some extra processing/conversion that was done to the source.

Now, lets start with the cable box, in it's settings you have the ability to set fixed 720p or 1080i or auto, set this to auto.
Lets work with HDMI2 on the TV, plug the cable box into HDMI2, and reset the picture options for HDMI2.
Flip around your HD channels, is the resolution changing differently on different channels? 720p/1080i? or is it staying fixed? Cycle through quite a few of them, you should see the TV swap modes, it might pause for a second or 2 when it does.

See if there's any difference in the lag, if you're on a 1080i channel you will now be able to adjust "film mode"

What model is your Bluray player? and what Blurays do you have kicking around? I'll work on that next as I get time, one thing at a time.
post #2331 of 3244
Nitra - Would having a 1.2 or 1.3 HDMI cable be causing me trouble running from my STB to TV? I'll try the component cables this evening and report back. Mucho Gracias.
post #2332 of 3244
Quote:
Originally Posted by BSouders80 View Post

Nitra - Would having a 1.2 or 1.3 HDMI cable be causing me trouble running from my STB to TV? I'll try the component cables this evening and report back. Mucho Gracias.

It _could_, but generally with cables either the signal gets there or it doesn't, the $8 cables at Walmart work perfectly fine at 1.4a specs, HDMI signals are 1's and 0's, I said try component because it's different than the sources you've tried so far.
post #2333 of 3244
Quote:
Originally Posted by nitra View Post

Heh, don't set 24p, that will make you want to punch something if you're inputting a 60fps source.

Ok, lets take a step back and work with 1 device at a time and see if there's an issue with the set.
First some background, this lag/stutter that people see is normally caused by some extra processing/conversion that was done to the source.

Now, lets start with the cable box, in it's settings you have the ability to set fixed 720p or 1080i or auto, set this to auto.
Lets work with HDMI2 on the TV, plug the cable box into HDMI2, and reset the picture options for HDMI2.
Flip around your HD channels, is the resolution changing differently on different channels? 720p/1080i? or is it staying fixed? Cycle through quite a few of them, you should see the TV swap modes, it might pause for a second or 2 when it does.

See if there's any difference in the lag, if you're on a 1080i channel you will now be able to adjust "film mode"

What model is your Bluray player? and what Blurays do you have kicking around? I'll work on that next as I get time, one thing at a time.

I appreciate your time. With the cable box, I set it to only output 720p and the resolution did stay the same when chaning hd channels, but the issue was still there. When set the box to auto it would change between 720p and 1080i. While in 1080i I messed with all the film modes and none helped. Played around with all the automotion settings and only clear did help out. It didn't eliminate it completely, but did reduce it (though streaking was created in certain instances).

I can confirm now that game mode when using my cable box did eliminate the problem completely, but that makes the picture quality look bad.

As for my bluray player it is a Panasonic DMP-BT210 which I just purchased a couple weeks back. Came out last year. Again the issue is not nearly as frequent as with my cable box, but it is there. For example i threw in Pirates of the Caribbean and was watching a scene with a lot of waves and noticed it. Other movies - dark knight, transformers, saving private ryan, even Napoleon Dynamite! It is very random and I've even noticed it in scenes where people are sitting at a table talking.

When I hooked up the player to my older Samsung UN40B6000 tv there was no stuttering same with my cable box. Not that I've seen a lot of HDTV's, but I've never seen anyone have what I'm having.

TV verison is F301 (updated firmware on all devices that I could).

thanks again.
post #2334 of 3244
Quote:
Originally Posted by lebron2386 View Post

I appreciate your time. With the cable box, I set it to only output 720p and the resolution did stay the same when chaning hd channels, but the issue was still there. When set the box to auto it would change between 720p and 1080i. While in 1080i I messed with all the film modes and none helped. Played around with all the automotion settings and only clear did help out. It didn't eliminate it completely, but did reduce it (though streaking was created in certain instances).

I can confirm now that game mode when using my cable box did eliminate the problem completely, but that makes the picture quality look bad.

As for my bluray player it is a Panasonic DMP-BT210 which I just purchased a couple weeks back. Came out last year. Again the issue is not nearly as frequent as with my cable box, but it is there. For example i threw in Pirates of the Caribbean and was watching a scene with a lot of waves and noticed it. Other movies - dark knight, transformers, saving private ryan, even Napoleon Dynamite! It is very random and I've even noticed it in scenes where people are sitting at a table talking.

When I hooked up the player to my older Samsung UN40B6000 tv there was no stuttering same with my cable box. Not that I've seen a lot of HDTV's, but I've never seen anyone have what I'm having.

TV verison is F301 (updated firmware on all devices that I could).

thanks again.

Don't set "Fixed" as the output of the STB, put it back on auto.
You want the STB to send the signal direct to the TV without processing the image at all, if you set it on a fixed size, this can trigger upscaling and downscaling.
post #2335 of 3244
Quote:
Originally Posted by nitra View Post

Don't set "Fixed" as the output of the STB, put it back on auto.
You want the STB to send the signal direct to the TV without processing the image at all, if you set it on a fixed size, this can trigger upscaling and downscaling.

Sorry I should have been more clear. It was set to auto at first. So when changing channels in HD it would switch between 720p and 1080i. I then played with all my TV picture settings and still the same results. When set to auto and having a 1080i signal, I went through all the film modes and none of them had an effect.

It was only after I tried auto from my box that I tried to see if fixed worked.
post #2336 of 3244
Quote:
Originally Posted by lebron2386 View Post

Sorry I should have been more clear. It was set to auto at first. So when changing channels in HD it would switch between 720p and 1080i. I then played with all my TV picture settings and still the same results. When set to auto and having a 1080i signal, I went through all the film modes and none of them had an effect.

It was only after I tried auto from my box that I tried to see if fixed worked.

Try removing HDMI from the loop and swap to component directly into the TV, see if it's an HDMI issue.
post #2337 of 3244
Quote:
Originally Posted by lebron2386 View Post

Hello,

I picked up a UN60D7000 last week and am having an issue with stuttering similar to the video lagging or slowing down. From reading this thread and on another site I see that I'm not the only one. From what I've been read most people who have this issue only seem to have it with cable/sat. However I have have noticed it when playing blurays and on my xbox.

My cable box (Chater, Box - scientific atlanta 8300hdc) is the worst. With certain channels it occurs all the time, where as others once in a while. tried changing my video output on the cable box to just 1080i as well as just 720p and that didn't fix it.

With blurays (Panasonic DMP-BDT210) it does not happen as much as my cable, but I have observed it. I was watching a making of documentary for a movie and it was stuttering while 3 people were sitting at a table... Certainly wasn't a lot of motion there. My player is set to 1080p.

Xbox - Depends on the game I'm playing, but it ranges from pretty bad to occasionally.

This thread has offered numerous suggestions, but unfortunately none have been a fix for me. I've messed around with film mode (when I can), the automotion settings, the led motion setting. connecting directly to the tv instead of my reciever. When I set automotion to clear it does fix most issues with the stutter, but I do still notice it just not as much. However I hate the way it makes most things look, so it really isn't a "fix" for me. The rest of the settings don't help and just give me a stuttering soap opera look...

If anyone has any more possible suggestions I'd be very greatful. Besides this issue, I really love the TV. I'm guessing though I'll end up returning it.

Thank you



Hi Lebron. Have you adjusted any of the picture settings since you have had it? I think the auto motion plus feature under piction options can give a glitchy/jerky motion sometimes. Its on "standard" by default when you buy the tv. Try using "clear" option. I notice that on mine anyway. Not sure if its the nature of trying to create frames that don't exist to smooth out the picture.

Anyone else notice that on standard AMP mode?
post #2338 of 3244
Quote:
Originally Posted by Jason626 View Post

Hi Lebron. Have you adjusted any of the picture settings since you have had it? I think the auto motion plus feature under piction options can give a glitchy/jerky motion sometimes. Its on "standard" by default when you buy the tv. Try using "clear" option. I notice that on mine anyway. Not sure if its the nature of trying to create frames that don't exist to smooth out the picture.

Anyone else notice that on standard AMP mode?

Hi Jason, yes I have changed automotion. Clear does reduce the issue, but it still does stutter. The rest of the settings don't do anything for reducing it.

Nitra, I just set it up via component cables and same results. Since that is the case, I think I'm going to exchange this TV for a replacement and see if I still have the issue. Thank you very much for your help.
post #2339 of 3244
I finally received my 55D7000 today. I ordered it after weeks and weeks of research. The ultimate decider between a Panny VT was it was going into a pretty bright room. I ordered it from Amazon vendor Paul's. It was delivered on-time and unharmed.
I have a 3d Bluray Sony DVD and Denon receiver and Direct receiver.
It upgraded immediately to the current software version, connected to my Wep2 protected wifi with no issue. I have a Netgear WD4500.
Initial thoughts are wow! What a picture. I used various settings suggested here and ended up using nitra's. The 3d is really a blast, I did not get it with that in mind really, but I'm loving it. I bought 4 SSG-3050GB glasses for $21 apiece and they work perfect.
We picked up Puss in Boots 3D and really enjoyed the vid.
Details are great, blacks are deep, colors are sharp. I see no real issues. I can see slight side lighting, but assumed that with the type of TV it is.
Anyway, thanks for all the super advice and keep posting!!
Jack
post #2340 of 3244
Quote:
Originally Posted by WindyCityGuy View Post

Ok, I have been torn after reading about all the problems with the 7000 but Best Buy just put up a package deal for the 60" with glasses and blu-ray player for $2,199.

Crossing my fingers....

You must mean the 55" for that price
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