I bought a Samsung LED 55" 7000 series at the end of October 2011 - under warranty for two years. The picture quality of the screen was absolutely superb and did not suffer any backlight problems I have read about, but I recently noticed dead pixels on the screen and reported it to the shop I bought it from who arranged to have it collected/repaired.
The panel was changed and the set returned yesterday evening. However, I'm not impressed - have a look at the attached picture. The screen has a huge amount of backlight bleed and the HD picture somehow doesn't look as sharp as it was. I'm starting to regret having it looked at. Of course, I immediately phoned the repair company to tell them I was not happy, and they have promised another visit this evening. But I just wanted to try and get a bit more knowledge on what might have happened here, and perhaps how you think this should be resolved?
Thanks in advance for any comments.