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Onkyo TX-NR609, TX-NR509, TX-SR309 Thread - Page 125

post #3721 of 3823
Quote:
Originally Posted by J3553 View Post

looks like i'm having the same issue with my 609. getting no sound at all from analog or digital sources. i've been in contact with onkyo and it seems they're willing to do an out-of-warranty repair. they hinted that this is a common problem. they haven't responded to my emails for a few days. they said the repair would take 2-3 weeks, but i've heard about people waiting a couple months to get their receiver back and sometimes it's not even fixed. i can't sit around with my theater room out of commission for that long. the longest i'd be willing to wait is about 4 weeks, which is when the ps4 comes out.

unfortunately, i'm pretty cash strapped at the moment and i don't want to buy a replacement if i don't have to. i've been looking at the 616, but it seems like it has more problems that these models. i'm leaning towards the Yamaha RX-V673, but again, i don't wanna buy anything if onkyo can fix mine in a reasonable amount of time. what to do, what to do.

COSTCO has a great return policy... you could buy then return in 90 days or less.
post #3722 of 3823
ha... i worked at costco for a couple years. i know all about their return policy.

i was thinking about swinging by there after work today to see what they had. problem is, their receiver selection has dwindled over the years. i don't expect them to have more than one or two models in stock, and they'll probably be low-end harmon kardon or sony crap. may still be a good stopgap though.

thanks for the input.
post #3723 of 3823
just picked up the sony str-dn1030 form costco. 90 days to return it if onkyo decides to fix my receiver or if i find a better deal on black friday. but if the sound is as good as some reviews say, i might just keep the sony. i can deal with a wonky UI if the sound is amazing. audio is paramount.
post #3724 of 3823
Well my TX-NR609 finally had the infamous HDMI board failure (No audio, stuck on HDMI Start up..) just two weeks before the warranty period expired. Fortunately, it's being repaired at not cost to me, but it is a long process. They've had it for over two weeks and just now ordered parts, which can take 1 - 2 weeks to receive from Onkyo. Supposedly, the HDMI replacement board has upgraded capacitors with a higher heat range. We shall see.

Something interesting....I went to Best Buy and picked up a new Denon X1000 In-Command Series to try out in the meantime. I was excited to check out how much the difference in sound quality would be not only from a different amp set, but the from Audyssey MultiXT32 calibration. I was quite surprised at how unremarkable the sound quality is. It is a more flat tonality. Not near as bright and dynamic as the Onkyo house sound. I tried a lot of different EQ settings, but no matter what I did it still sounded like a compressed sound stage. If you've always used Onkyo, then you will probably not like the Denon sound for movie playback. I returned it for refund. And the guys at the Magnolia store claim that this is a common complaint from fans of Onkyo. And, of course, the same applies to previously long time Denon owners not liking the Onkyo sound.

Thought I'd share.
Edited by LowBudget5.1 - 11/9/13 at 11:50am
post #3725 of 3823
Quote:
Originally Posted by LowBudget5.1 View Post

Well my TX-NR609 finally had the infamous HDMI board failure (No audio, stuck on HDMI Start up..) just two weeks before the warranty period expired.

Interesting coincidence, I lost HDMI sound from my TX-NR609 with only a couple of weeks of warranty left too. When I reset the TX-NR609 by unplugging the power for about 30 seconds it started working again. All of my AV equipment is on a UPS so it wasn't caused by a power failure and had not recently been messing with any cables.

Since it still did not work when plugged in at the repair shop, resetting would not fix your problem. But, resetting is worth trying for others having the problem.
post #3726 of 3823
Lowbudget that's pretty funny I did the exact same thing while I was waiting on my onkyo to be worked on, except I picked up the Denon x2000 and I would +1 on the fact that I just didn't like the sound for movie watching as much as my 609. It just seemed like it didn't have as much power, and wasn't as dynamic. Admitedly I didn't have it for more than a week, so I might not have given it quite as much time as it deserved. Also not really a knock on Denon, more of a statement that for a receiver that was over 6 hundred dollars I was expecting to see more of a difference in sound quality, makes me think my strategy of not spending over 4 hundred on a receiver is the right way to go.
Update on my warrenty replacement, I was in the same boat, no sound, 2 weeks out of warrenty, they did agree to fix it under warrenty. They replaced the hdmi board, it took about 3 weeks total time, I got my onkyo back, it's working fine now. I did though, add a 15 dollar usb cooling fan, not sure if that caused the issue in the first place, but figured it couldn't hurt anything.
post #3727 of 3823
Quote:
Originally Posted by kevinwoodward View Post

COSTCO has a great return policy... you could buy then return in 90 days or less.

Maybe he should just go to Costco and steal one, then he wouldn't even have to bother to return it.
post #3728 of 3823
Am I correct in assuming that when Onkyo says the following that they are talking about the gray scale issue?

tx-nr609

As of 5 July 2012
Improves the operation when HDMI Through is set to on;
Stabilizes the operation of Network Control;
Corrects the video output when the Picture Mode is set to Through


Never mind guys, found the answer through google.
4.5 Picture Mode “Through” now works correctly – ie, it no longer changes the greyscale position NOR change the Contrast/Brightness setting. So for those people requiring “by Source input “ control of upscaling, it is possible to make use of the onboard video processing WITHOUT affecting all the colors.
Edited by DasRetroKid - 11/14/13 at 6:16am
post #3729 of 3823
Totally new question:

For the purposes of calibrating a TV (Panasonic VT60), are there any advantages between Picture Mode Through Vs Custom? The reason I ask is last night I was switching my NR609 between Through and Custom (with all options off or at 0) and noticed something peculiar. Using a Blu Ray playing at 1080p/24 as my source, with THROUGH I have to set my AV sync delay to 80ms for the A&V to sync up, however, when I use CUSTOM, I have to boost it up to 130ms for the A&V to sync.

Now my question is, if under CUSTOM mode I have all the sub settings at 0, OFF, and AUTO (film mode), what kind of processing is the receiver adding to the picture that THROUGH is not?
My assumption was that CUSTOM with all settings off / 0 would be exactly the same as THROUGH, however seeing how I have to change my AV sync delay this is obviously not the case.

Can anyone shed some light on what kind of extra processing custom introduces to the video that through does not?
Thanks!cool.gif

*I forgot to add, I do want my receiver to upconvert certain sources such as my HD antenna, which is why I am looking at through / custom Vs Direct.
post #3730 of 3823
Quote:
Originally Posted by DasRetroKid View Post

Using a Blu Ray playing at 1080p/24 as my source, with THROUGH I have to set my AV sync delay to 80ms for the A&V to sync up, however, when I use CUSTOM, I have to boost it up to 130ms for the A&V to sync.

 

I thought with digital HDMI and LipSync option ON, setting ms delays/advance were a thing of the (analog) past.

 

Personally, I like my video and audio to pass though the Amp un-changed or modified.

post #3731 of 3823
Quote:
Originally Posted by Tesla1856 View Post

I thought with digital HDMI and LipSync option ON, setting ms delays/advance were a thing of the (analog) past.

Personally, I like my video and audio to pass though the Amp un-changed or modified.

Well, here is my setup. PS3 to NR609, NR609 to TV, using monoprice redmere HDMI cables. On the Onkyo I have Monitor out set to Auto, and Picture mode set to through. With that config, I have an AV sync issue and setting LipSync to "on" does not remedy the situation.

Are you saying that if I were to set picture mode to Direct, that LipSync would work? I also am unsure about what you mean by the amp leaving the audio unchanged as it passes through? I am sending the audio from my PS3 via LPCM to the amp. Forgive my ignorance but where else would the audio need to go afterwards? I am guessing you meant leaving the amp on Direct for the audio as well, as opposed to using one of the THX modes or dolby prologic.
post #3732 of 3823
Quote:
Originally Posted by DasRetroKid View Post


Well, here is my setup. PS3 to NR609, NR609 to TV, using monoprice redmere HDMI cables. On the Onkyo I have Monitor out set to Auto, and Picture mode set to through. With that config, I have an AV sync issue and setting LipSync to "on" does not remedy the situation.

Are you saying that if I were to set picture mode to Direct, that LipSync would work? I also am unsure about what you mean by the amp leaving the audio unchanged as it passes through? I am sending the audio from my PS3 via LPCM to the amp. Forgive my ignorance but where else would the audio need to go afterwards? I am guessing you meant leaving the amp on Direct for the audio as well, as opposed to using one of the THX modes or dolby prologic.

Well first, get rid of Redmere cables. It's an un-needed complication and/or possible compatibility problem. Run nice simple Monoprice high-speed (HDMI v1.4 cables). 28-26awg for 6-10 ft. 24-22awg for 15-50ft.

 

If playing real optical Blu-Ray discs from PS3 (looking for full color, 1080p, 24/60, HD MasterAudio, etc) get yourself a real Blu-Ray player (Sony has some nice ones for around $100). I like my Panny, but due to the way Panasonic limits DD/DTS on Amazon Prime streaming, I would not buy another.

 

Not sure if the term is Direct or Through but Video should pass through Amp un-changed. Set output format at Blu-Ray player ... calibrate color on plasma. Full digital bit-streamed audio (not PCM) should hit Amp for decoding as you choose. I suggest one of the discrete full channel modes like DD/DTS/DD-True/DTS-MA. Maybe even Direct or THX (easy to cycle through). I only use those PLIIx modes for real old-school ProLogic (rare) or up-matrixing stereo to surround.

post #3733 of 3823
So I keep an NR509 in another viewing room and I updated the firmware for the first time in I don't know how long. One problem is now my Netflix audio, whether through ARC on my Panasonic plasma or through my Panasonic Blu-ray player is only coming in as 2 channel PCM. Prior, 5.1 audio was perfectly fine. Any suggestions as to a fix for this? Thanks in advance!
post #3734 of 3823
Whenver you upgrade firmware, make sure you have the copy of the existing firmware before you upgrade it. In case, if you are not satisfied with present firmware integration, then just rollback using the old one. Also I think up to some level of back dated versions of firmware must be available from WWW.
post #3735 of 3823
Quote:
Originally Posted by Tesla1856 View Post

Well first, get rid of Redmere cables. It's an un-needed complication and/or possible compatibility problem. Run nice simple Monoprice high-speed (HDMI v1.4 cables). 28-26awg for 6-10 ft. 24-22awg for 15-50ft.

If playing real optical Blu-Ray discs from PS3 (looking for full color, 1080p, 24/60, HD MasterAudio, etc) get yourself a real Blu-Ray player (Sony has some nice ones for around $100). I like my Panny, but due to the way Panasonic limits DD/DTS on Amazon Prime streaming, I would not buy another.

Not sure if the term is Direct or Through but Video should pass through Amp un-changed. Set output format at Blu-Ray player ... calibrate color on plasma. Full digital bit-streamed audio (not PCM) should hit Amp for decoding as you choose. I suggest one of the discrete full channel modes like DD/DTS/DD-True/DTS-MA. Maybe even Direct or THX (easy to cycle through). I only use those PLIIx modes for real old-school ProLogic (rare) or up-matrixing stereo to surround.

Thank you for the suggestions. I feel like such an idiot but that's how it goes when your learning. Having set my receiver to Direct has improved the picture ten fold to my eyes. It makes sense to allow the TV to do all of the video processing. The only reason I am not bit streaming the audio is because I have the old "fat" PS3 which can't bit stream certain codecs like DTS-HD MA. Once I have a better player I'll be able to switch that over.
post #3736 of 3823
Quote:
Originally Posted by DasRetroKid View Post


Thank you for the suggestions. I feel like such an idiot but that's how it goes when your learning. Having set my receiver to Direct has improved the picture ten fold to my eyes. It makes sense to allow the TV to do all of the video processing. The only reason I am not bit streaming the audio is because I have the old "fat" PS3 which can't bit stream certain codecs like DTS-HD MA. Once I have a better player I'll be able to switch that over.

Glad to help. Gotta keep our 1080p Panny plasmas working nice.  :) I still get compliments about the picture on mine. Yours is likely one of the last ones. :(

post #3737 of 3823
Has anyone noticed issues with Dolby TrueHD on BluRay disks, especially from Disney? I am trying to watch "Monsters University", but the audio keeps cutting out. I have a Sony BDP-S370 and the TX-NR609, connected via HDMI. It's a quality Monoprice HDMI cable, only about 3 ft long.

Interestingly, I found another thread with someone having the same issue, but with a different Sony BDP-S5100 and a Denon receiver.

Worse, although the disk audio menu shows an English 5.1, choosing that just gives the same TrueHD 7.1 as the 7.1 option. My only choice is to use 2.0 and ProLogic, or (as I'm using now), turning on BD Mix on the player, which converts it to MutiChannel.

I ask because I always seem to have weird issues with TrueHD. This is far worse than anything before, though. Usually, I may have a brief dropout and/or AV sync getting way off, forcing me to rewind a bit, or even stop and start the disk to get it back.

I NEVER have issues with DTS or normal Dolby, just Dolby TrueHD.
post #3738 of 3823
Quote:
Originally Posted by andyross63 View Post

Has anyone noticed issues with Dolby TrueHD on BluRay disks, especially from Disney? I am trying to watch "Monsters University", but the audio keeps cutting out. I have a Sony BDP-S370 and the TX-NR609, connected via HDMI. It's a quality Monoprice HDMI cable, only about 3 ft long.

Interestingly, I found another thread with someone having the same issue, but with a different Sony BDP-S5100 and a Denon receiver.

Worse, although the disk audio menu shows an English 5.1, choosing that just gives the same TrueHD 7.1 as the 7.1 option. My only choice is to use 2.0 and ProLogic, or (as I'm using now), turning on BD Mix on the player, which converts it to MutiChannel.

I ask because I always seem to have weird issues with TrueHD. This is far worse than anything before, though. Usually, I may have a brief dropout and/or AV sync getting way off, forcing me to rewind a bit, or even stop and start the disk to get it back.

I NEVER have issues with DTS or normal Dolby, just Dolby TrueHD.

I just wish the studios would just give up and quit changing their copy protection with every new release. A solution for me is to switch the audio from Bitstream to LPCM on titles that give me problems with audio. I do have a couple of Blu discs that have mastering errors/physical defects. The only way I discover this is when I can't rip them on a PC's Blu reader.
post #3739 of 3823
To add, on another thread, someone mentioned that Dolby has a newer TrueHD compression scheme that is causing problems with some receivers.

http://www.avsforum.com/t/1450585/official-sony-bdp-s1100-bdp-s3100-and-bdp-s5100/1860#post_24000561
post #3740 of 3823
Well, not sure if my 609 went out or not... basically, worked fine on the HD cable box and a blu-ray player today, both of which have separate HDMI inputs. The single HDMI output goes to a plasma TV. With the blu-ray, no sound (obviously as I didn't get a chance to put in a disc) and the TV does not see any output on the HDMI channel.

With the HD cable box, I do hear sound, but again no video signal to the TV... moving the inputs around on the receiver didn't affect anything and changing the HDMI port on the TV didn't work either. My troubleshooting implies either the HDMI cable from the receiver to the TV (unlikely) or the receiver HDMI output board in the receiver. Is this a known issue?

Any advice appreciate as movie went out the window tonight frown.gif
post #3741 of 3823
Try a reset,Hold power button down until it cuts off and restarts.Also if you unplug it from wall outlet wait a minute then plug it back in.I had this happen to me but I had no oicture or sound and it's been working fine ever since.Hope this helps.
post #3742 of 3823
Yes, I did a power cycle and that did fix it... I was worried it was a failed board or something, but did manage to watch our movie last night. Thanks smile.gif
Quote:
Originally Posted by dvdmd1 View Post

Try a reset,Hold power button down until it cuts off and restarts.Also if you unplug it from wall outlet wait a minute then plug it back in.I had this happen to me but I had no oicture or sound and it's been working fine ever since.Hope this helps.
post #3743 of 3823
Glad it worked,I also thought it was the board but thankfully it was not.Money is too tight these days.
post #3744 of 3823
Yes, money is tight... I did consider if it was a board that I'd have to get a new receiver. One issue I have with the 609, my house probably has 3 other zones other than the main viewing area and it is not recommended to place multiple speaker wires into the receiver. Is there a solution to address this with my current receiver or do I need to upgrade to a multi-zone receiver? I'm currently using Zone 2 for my outside deck speakers, but my wife is complaining about the other two inside zones I didn't hook up smile.gif
Quote:
Originally Posted by dvdmd1 View Post

Glad it worked,I also thought it was the board but thankfully it was not.Money is too tight these days.
post #3745 of 3823
So I think my 3-year old 609 finally died for good. Video upconvert is working but no sound from any inputs. Did a hard reset but still nothing. Thoughts on what to try next.

If I can't fix it, what is the new receiver I should be looking at?
post #3746 of 3823
Hey all,

I bought a Canon S100 camera last year based partly on its great video capability, but now I appear to have made an uninformed choice. Its video files are exported in .mov format, which plays without audio on the Onkyo 509 via USB.

The .mov files ALSO play without audio via USB or SD on my Panasonic DMP-BDT220 BD/CD player. Ugh.

The Canon has only one output format (.mov). The video looks great via the Onkyo. Is there some trick I'm missing to be able to play sound for these files on the Onkyo?

(That is, other than paying for a special Canon HDMI cable, as well as an A/C converter to keep the battery from conking out, and then using my tiny camera as a playback device; and other than spending my life watching clunky file format converters make, say, MKV files out of each and every one of my .mov video files.)

Thanks for any input.

-- G.
post #3747 of 3823
I have tx-nr609...no sound and only z2 working..main firmware 1.02 but dsp info????????????... net/usb not working...plesa help.
post #3748 of 3823
Quote:
Originally Posted by gregger77 View Post

I bought a Canon S100 camera last year based partly on its great video capability, but now I appear to have made an uninformed choice. Its video files are exported in .mov format, which plays without audio on the Onkyo 509 via USB.

The .mov files ALSO play without audio via USB or SD on my Panasonic DMP-BDT220 BD/CD player. Ugh.

The Canon has only one output format (.mov). The video looks great via the Onkyo. Is there some trick I'm missing to be able to play sound for these files on the Onkyo?

(That is, other than paying for a special Canon HDMI cable, as well as an A/C converter to keep the battery from conking out, and then using my tiny camera as a playback device; and other than spending my life watching clunky file format converters make, say, MKV files out of each and every one of my .mov video files.)

 

Do they play anywhere with sound (like on the computer)? I wonder if they are getting created properly in the first place? Is there maybe a firmware upgrade from camera?

 

Load the software on the computer and run the files through it. Think of it as a way to import files into your "archive storage". It's just what people do.

post #3749 of 3823
Quote:
Originally Posted by gregger77 View Post

Hey all,

I bought a Canon S100 camera last year based partly on its great video capability, but now I appear to have made an uninformed choice. Its video files are exported in .mov format, which plays without audio on the Onkyo 509 via USB.

The .mov files ALSO play without audio via USB or SD on my Panasonic DMP-BDT220 BD/CD player. Ugh.
Your Canon camcorder uses Apples proprietary method of encasing 2Ch PCM audio within the .MOV container, known as SOWT. It can be a real pain to work with!
post #3750 of 3823
Quote:
Originally Posted by gregger77 View Post

Hey all,

I bought a Canon S100 camera last year based partly on its great video capability, but now I appear to have made an uninformed choice. Its video files are exported in .mov format, which plays without audio on the Onkyo 509 via USB.

The .mov files ALSO play without audio via USB or SD on my Panasonic DMP-BDT220 BD/CD player. Ugh.

The Canon has only one output format (.mov). The video looks great via the Onkyo. Is there some trick I'm missing to be able to play sound for these files on the Onkyo?

.

I ran into the same issue with MOV files from my Canon camera. I am not sure if the Onkyo 609 will recognize Serviio or not but that's what I use to play these MOV files via my Sony BD player.
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