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Onkyo TX-NR609, TX-NR509, TX-SR309 Thread - Page 126

post #3751 of 3823
Quote:
Originally Posted by SeeMoreDigital View Post

Your Canon camcorder uses Apples proprietary method of encasing 2Ch PCM audio within the .MOV container, known as SOWT. It can be a real pain to work with!

You are correct. Now that I know this, I'm not sure how to make life with .mov more livable!
post #3752 of 3823
Quote:
Originally Posted by Tesla1856 View Post

Do they play anywhere with sound (like on the computer)? I wonder if they are getting created properly in the first place? Is there maybe a firmware upgrade from camera?

Load the software on the computer and run the files through it. Think of it as a way to import files into your "archive storage". It's just what people do.

Oh, for sure, they play fine on the PC using WMP, VLC, Quicktime, etc. etc. etc. It's the dumb "non-PC devices" that are giving me grief!!
post #3753 of 3823
Quote:
Originally Posted by gregger77 View Post

Hey all,

I bought a Canon S100 camera last year based partly on its great video capability, but now I appear to have made an uninformed choice. Its video files are exported in .mov format, which plays without audio on the Onkyo 509 via USB.

The .mov files ALSO play without audio via USB or SD on my Panasonic DMP-BDT220 BD/CD player. Ugh.

The Canon has only one output format (.mov). The video looks great via the Onkyo. Is there some trick I'm missing to be able to play sound for these files on the Onkyo?

(That is, other than paying for a special Canon HDMI cable, as well as an A/C converter to keep the battery from conking out, and then using my tiny camera as a playback device; and other than spending my life watching clunky file format converters make, say, MKV files out of each and every one of my .mov video files.)

Thanks for any input.

-- G.

Not sure if this helps but if it were me with my personal setup I would try playing the files through either my Samsung Bluray or my Vizio smart tv. Something tells me that if there is some kind of Apple proprietary encoding going on it would not work. Next option might be to just go ahead and buy an Apple tv unit. Just thinking out loud here (figuratively that is).

Quote:
Originally Posted by ozkan41 View Post

I have tx-nr609...no sound and only z2 working..main firmware 1.02 but dsp info????????????... net/usb not working...plesa help.

It sounds like you may need to unplug your unit for a few minutes and see if that works. I think there is a factory reset procedure that is likely a little more involved than simply unplugging but I can't quite remember off the top of my head any details. I'm sure if you search through this thread it's somewhere. Hope this helps as I've never heard of losing audio AND losing network. If it were just audio I would think your chances were poor as I've personally seen that happen to my brother in laws 509. He had to do a warranty repair in that case.
post #3754 of 3823
Quote:
Originally Posted by gregger77 View Post

You are correct. Now that I know this, I'm not sure how to make life with .mov more livable!
What I do it get the elementary audio and video streams out of the .MOV container and into another container, such as .MKV and/or .M2TS

The newest version of MKVmerge GUI (v6.6.0) should be able to accept your .MOV files, without complaining about the SOWT encased PCM audio. With any luck the resulting re-muxed .MKV files should play okay using your Panasonic DMP-BDT220.


Cheers
post #3755 of 3823
Quote:
Originally Posted by SeeMoreDigital View Post

The newest version of MKVmerge GUI (v6.6.0) should be able to accept your .MOV files, without complaining about the SOWT encased PCM audio. With any luck the resulting re-muxed .MKV files should play okay using your Panasonic DMP-BDT220.

Thanks, I may check that out. In the meantime, I did order a mini HDMI cable (a few bucks on Monoprice) and a "generic" AC adapter, so I can at least use the camera as playback device. Theoretically the camera can be controlled (at least for a few simple functions) via the Onkyo Remote, although you wouldn't know it looking at the Onkyo manual (no surprise!)
post #3756 of 3823
My NR509 has no audio out and I'm guessing its the same HDMI board issue that many others have had. I'm well out of warranty so I'd like to try to fix it. I've seen references on other Onkyo systems are replacing some capacitors on the HDMI board. I'm fine with doing a bit soldering, but I'm not sure which caps need replacing as this board looks a bit different and has slightly different caps than some of the pics I've seen online.

Does anyone have any insight as to what capacitors specifically need to be replaced?

Thanks
post #3757 of 3823
Quote:
Originally Posted by willp2 View Post

My NR509 has no audio out and I'm guessing its the same HDMI board issue that many others have had. I'm well out of warranty so I'd like to try to fix it. I've seen references on other Onkyo systems are replacing some capacitors on the HDMI board. I'm fine with doing a bit soldering, but I'm not sure which caps need replacing as this board looks a bit different and has slightly different caps than some of the pics I've seen online.

Does anyone have any insight as to what capacitors specifically need to be replaced?

Thanks

Try a Master Reset first.

 

And if still not working, try loading the lastest Firmware ... by USB is a little safer.

post #3758 of 3823
Quote:
Originally Posted by Tesla1856 View Post

Try a Master Reset first.

And if still not working, try loading the lastest Firmware ... by USB is a little safer.
Thanks. I did try a master reset. The update firmware option is not available in the menus. I've read that this is also a result of the HDMI board failures.
post #3759 of 3823
Quote:
Originally Posted by willp2 View Post

My NR509 has no audio out and I'm guessing its the same HDMI board issue that many others have had. I'm well out of warranty so I'd like to try to fix it.
Every now and again, when I power-up my Onkyo on, it's switched itself from 'HDMI' input mode to 'Analog' input mode. I have no idea why it does this as I have no analogue devices connected to it. Just recently it stopped the ability to perform HDMI pass-through...

Anyway, I usually find a master reset solves these types of issues wink.gif
post #3760 of 3823
Do you have firmware cd waw format...? Tx-nr609....dsp firmware is??????? And no usb no net...
post #3761 of 3823
Quote:
Originally Posted by ozkan41 View Post

Do you have firmware cd waw format...? Tx-nr609....dsp firmware is??????? And no usb no net...
I'm not quite sure what you're asking...

But if it's about which firmware version I have installed within my (United Kingdom) Onkyo TX-NR609 then it's: 1141-1700-0010-9107, released: 03 Dec 2013. Which is available from here: http://www.uk.onkyo.com/en/articles/firmware-update-tx-nr609-03-12-2013-53112.html


Cheers
post #3762 of 3823
My receiver problem is no sound....and usb and network not working...only working zone 2....usb and network update not work...
post #3763 of 3823
Have you actually tried performing a factory reset?
post #3764 of 3823
Yes..but dont work
post #3765 of 3823
Sorry to say... That does not sound very good frown.gif
post #3766 of 3823
Receiver is working...but no sound...usb and network dont work...understand? Problem is no sound...hdmi board failure...
post #3767 of 3823

I have a TX-NR609 with this dreaded problem as well and am just out of warranty.  I suggest you (and anybody else with this problem) send an email to jose.torres@us.onkyo.com with the serial number and copy of your receipt from an authorized onkyo dealer. He replied to me quickly and authorized an out of warranty repair.  I just have to pay the shipping to get it there, and they will ship it back. I would at least try this before attempting the repair yourself.

post #3768 of 3823

Ha...I did the same thing.  My TX-NR609 died last August, just a month out of warranty.  I was ticked off and figured Onkyo wouldn't do anything about it so I went to Best Buy and picked up a Denon X1000 too.  It's been okay...I also don't think it's as good as the Onkyo but it was relatively cheap and I needed something immediately.  Well, lo and behold, this week the Denon failed....no sound and the menus are all messed up.  The Denon is in warranty and they are fixing it now.  I found these message boards and saw where Onkyo is fixing the receivers even out of warranty...so now I have two receivers in the shop and am stuck listening through the TV (which is painful).

post #3769 of 3823

Hello all.  I just received my 609 back from service to replace the HDMI board. In the meantime, I've installed a USB fan in the back of my cabinet to provide better cooling.  Question: can I use the Onkyo universal port to power the fan?  Is the universal port a standard RS-232 DB25?  If so, I can order an appropriate cable and connector.  If not, does anyone have ideas on how to power the fan so it goes on/off with the receiver?  Thanks! 

post #3770 of 3823
Quote:
Originally Posted by nebraskausaf View Post
 

Hello all.  I just received my 609 back from service to replace the HDMI board. In the meantime, I've installed a USB fan in the back of my cabinet to provide better cooling.  Question: can I use the Onkyo universal port to power the fan?  Is the universal port a standard RS-232 DB25?  If so, I can order an appropriate cable and connector.  If not, does anyone have ideas on how to power the fan so it goes on/off with the receiver?  Thanks!

Good call installing a fan. I use a $30 power strip (with master plug detection) to turn my Antec Veris on/off.

 

No, I don't think Universal Port is RS-232. If you can find Service Manual, it might have pinouts, but then you still have to worry about Amps. Personally, I would look to external power and control ... either my way or temp controlled (like for AV cabinet cooling).

post #3771 of 3823

Yes, I had considered using a smart power strip, but I thought the universal port might offer a more elegant set-up.  Now I think I'll go with your proven solution and buy the power strip.  Let's hope the new HDMI board holds up. Thanks much for the quick response.

post #3772 of 3823
My tx-nr609 is no sound...and no warranty...hdmi board is 264 €....I dont love onkyo...i buy new receiver...pioneer....onkyo bad..mad.gif
post #3773 of 3823
Quote:
Originally Posted by spongebob331 View Post

I have a TX-NR609 with this dreaded problem as well and am just out of warranty.  I suggest you (and anybody else with this problem) send an email to jose.torres@us.onkyo.com with the serial number and copy of your receipt from an authorized onkyo dealer. He replied to me quickly and authorized an out of warranty repair.  I just have to pay the shipping to get it there, and they will ship it back. I would at least try this before attempting the repair yourself.
My 509 died 6 months ago while it was out of warranty so I just gave up on it. In DEC, I thought about just getting a soundbar and sub, but thought "what would it hurt to try to get this Onkyo fixed?". I did just what you said and contacted Joe with proof of purchase etc, and he authorized an out of warranty repair no questions asked. He's the man! I sent it to a 3rd party repair shop ABL Electonics in Michigan on DEC 19th and got it back yesterday. I called midway during that span to touch base and the owner of the shop said he was waiting on parts from Onkyo. He said the motherboard or processor went out and was being replaced. I'm so happy to have this thing back.
post #3774 of 3823

Tesla, I found a wrinkle in using a smart power strip to on/off power a USB external fan for the 609.  Apparently the receiver draws too much power in stand-by mode to trip the "off" function in the Utilitech power strip I bought at Lowes. I solved the problem by using the TV for the master plug on the smart strip.  It works fine now, and the receiver barely feels warm to the touch after extended use.  Thanks again.

post #3775 of 3823
Quote:
Originally Posted by nebraskausaf View Post
 

Tesla, I found a wrinkle in using a smart power strip to on/off power a USB external fan for the 609.  Apparently the receiver draws too much power in stand-by mode to trip the "off" function in the Utilitech power strip I bought at Lowes. I solved the problem by using the TV for the master plug on the smart strip.  It works fine now, and the receiver barely feels warm to the touch after extended use.  Thanks again.

Glad it worked out. Yes, it's amazing how much difference even a small fan can make. My guess is that your new HDMI board will last longer.

post #3776 of 3823
Quote:
Originally Posted by willp2 View Post

My NR509 has no audio out and I'm guessing its the same HDMI board issue that many others have had. I'm well out of warranty so I'd like to try to fix it. I've seen references on other Onkyo systems are replacing some capacitors on the HDMI board. I'm fine with doing a bit soldering, but I'm not sure which caps need replacing as this board looks a bit different and has slightly different caps than some of the pics I've seen online.



Does anyone have any insight as to what capacitors specifically need to be replaced?



Thanks

 



Hi there,

Did you ever work out which capacitors needed to be changed?

I've run into the exact same issue as you (and MANY others it seems). I'm in contact with Onkyo at the moment, but if they don't want to repair my NR609 without any cost for me, I would consider fixing it myself, IF I can work out which capacitors I need to change.

So far I have just removed the cover to the receiver and looked inside, and there's nothing obvious, like popped capacitors or similar, at least not on the top side of the hdmi board, I can't see the bottom side without pulling it all apart.

Edit: Dang, I just noticed the original post was about NR509, and not the NR609 that I have. But maybe the HDMI board is the same?
post #3777 of 3823
Quote:
Originally Posted by elector2k14 View Post

Quote:
Originally Posted by willp2 View Post

My NR509 has no audio out and I'm guessing its the same HDMI board issue that many others have had. I'm well out of warranty so I'd like to try to fix it. I've seen references on other Onkyo systems are replacing some capacitors on the HDMI board. I'm fine with doing a bit soldering, but I'm not sure which caps need replacing as this board looks a bit different and has slightly different caps than some of the pics I've seen online.



Does anyone have any insight as to what capacitors specifically need to be replaced?



Thanks

 



Hi there,

Did you ever work out which capacitors needed to be changed?

I've run into the exact same issue as you (and MANY others it seems). I'm in contact with Onkyo at the moment, but if they don't want to repair my NR609 without any cost for me, I would consider fixing it myself, IF I can work out which capacitors I need to change.

So far I have just removed the cover to the receiver and looked inside, and there's nothing obvious, like popped capacitors or similar, at least not on the top side of the hdmi board, I can't see the bottom side without pulling it all apart.

Edit: Dang, I just noticed the original post was about NR509, and not the NR609 that I have. But maybe the HDMI board is the same?

I did end up replacing most of the caps on the HDMI board with mo luck. I used caps rated for higher temps and the install is clean, so I think the problem must be elsewhere. At the moment I'm looking for other options and likely shopping for a new receiver.
post #3778 of 3823
Quote:
Originally Posted by willp2 View Post



I did end up replacing most of the caps on the HDMI board with mo luck. I used caps rated for higher temps and the install is clean, so I think the problem must be elsewhere. At the moment I'm looking for other options and likely shopping for a new receiver.

 



I have been looking in the the service manuals for both NR509 and NR609, unfortunately they don't use the same HDMI boards anyways. frown.gif

Links to the service manuals (found by a quick google search):
https://jkry.org/ouluhack/HackingOnkyo%20TR-NX509?action=AttachFile&do=get&target=onkyo_tx-nr509_[ET].pdf and http://elektrotanya.com/onkyo_tx-nr609.pdf/download.html

Which caps did you change? C314, C318, C319, C356, C753, C3101, C3102, C8936, C8950, C8956, C8976, or so? Were any of them bulging, cracked or anything similar?

As far as I can work out, there are only 6 capacitors on my NR609 that seems like the obvious choice. C3104, C8901, C8912, C8915, C8918, C8921. All of them 100uF 16V (as far as I can read the manual and the numbers on the caps, not 100% sure about this)

Anybody with some knowledge. Feel free to pitch in.
post #3779 of 3823

Onkyo luckily decided to repair my NR609 at no cost to me, even though it's 2.5 years old. YEAH....

 

I just sent it in for repairs today, hopefully I'll get a working version back within a week or two, time will show.

 

PS. Oh GOD, the speakers on my TV suxx!

post #3780 of 3823

A week or two? That might be a bit optimistic. I dropped mine off at a local repair facility 3 weeks ago.  They are still waiting for an HDMI board from Onkyo.  Not that I'm complaining, I'm glad they are fixing it all since it's out of warranty.

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