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Official Samsung 2011 PNxxD8000 Thread [No Price Talk] - Page 117

post #3481 of 5052
Quote:
Originally Posted by ta-kid View Post

I have been comparing this D8000 model to the Vt panni and I had a chance to day to play with a 8000 and Vt and one thing I noticed and it concerns me .The heat from the 8000 back top vents was about 3 times as hot as what i felt coming out of the VT next to it.Should I be concerned.

Look at the back of each set for the energy consumption figures. They should be comparable for the same screen size. 3X the heat - how did you measure this? Maybe the Panny directs the heat out the bottom or sides? If they both use roughly the same energy, they will put out roughly the same heat.
post #3482 of 5052
Quote:
Originally Posted by sivart321 View Post

I had high hopes that I would get a Y504 panel, but unfortunately I got another I503.

I may call to see if it is possible for them to swap it one last time with a Y504 if they can, but I am running out of time on my 30 day window, and have lost my patience trying to get a non buzzing set.

Greetings... I'll have to look more closely at this thread....what is the difference between the Y504 vs. I503? I ask because I have requested return of my Aug 31 build (I believe I saw Y504) set due to buzzing and a warped/dimpled lower bezel. The new one should arrive by Friday. Curious though about the 504 vs 503 cause I believe I have the one you desire???
post #3483 of 5052
Quote:
Originally Posted by InDashMP3 View Post

Greetings... I'll have to look more closely at this thread....what is the difference between the Y504 vs. I503? I ask because I have requested return of my Aug 31 build (I believe I saw Y504) set due to buzzing and a warped/dimpled lower bezel. The new one should arrive by Friday. Curious though about the 504 vs 503 cause I believe I have the one you desire???

Not sure if the Y504/I503 version issue is the solution to the buzzing - My September 2011 build is a Y504 and it buzzes. One poster said he had a good technician that was able to eliminate the buzzing by adjusting the voltage rheostats/pots(potentiometers) and putting some shims in - go back and search this thread to find the poster. You might PM him to get more details.
post #3484 of 5052
Thanks for the slides and the eco solution. I had already tried to turn off all "power off" settings before to no avail, but after a factory reset, it seems to be working now. One question:
1) What should my settings be while running the slides? Higher contrast/brightness? Or lower?

I'm going to leave the slides on while I take a three day vacation.

In hopes to garner any semblance of hope, what are the chances:

1) burn-in will actually go away after this long?
2) Samsung would do an exchange based on the following:
- My set buzzes audibly from across the room
- One of my HDMI ports causes streaks of green pixels to show up when I try to hook my Wii up to it; however, it works like a charm with other ports.
- When using the breakout cables, I get lines upon lines of horizontal static that cause the picture to look like crap (which is why I had to buy a HDMI converter for my Wii).
- I don't mention the burn-in as a reason for wanting the exchange.

These are all issues that I had, but since the set was so awesome, I decided to overlook them.

How long does an inspection and exchange take, if they decide to do so for me?
post #3485 of 5052
Quote:
Originally Posted by WillyJ View Post

Look at the back of each set for the energy consumption figures. They should be comparable for the same screen size. 3X the heat - how did you measure this? Maybe the Panny directs the heat out the bottom or sides? If they both use roughly the same energy, they will put out roughly the same heat.

Actually the Samsung was smaller size but you could be right on the energy use.I used my scientific Hand test for heat--Like anybody else.LOL.Just was surprised on the differance.I also checked the vents on the Panni suspecting a different exhaust point but did not find any heat near the Samsung,but then again the Samsung may have a higher cfpm exhaust exit.
Not slamin the Sammi,as the pic was excellent but just concerned on heating my houise with it.
post #3486 of 5052
Quote:
Originally Posted by ta-kid View Post

Actually the Samsung was smaller size but you could be right on the energy use.I used my scientific Hand test for heat--Like anybody else.LOL.Just was surprised on the differance.I also checked the vents on the Panni suspecting a different exhaust point but did not find any heat near the Samsung,but then again the Samsung may have a higher cfpm exhaust exit.
Not slamin the Sammi,as the pic was excellent but just concerned on heating my houise with it.

I agree that it puts out a ton of heat - Just not sure it would be 3X the Panny.

My 2010 C8000 was my first plasma ever (moved up from a CRT rear projector I had since 2004) and I was amazed at the heat the plasma put out. I had to add extra insulation in the attic and add another HVAC vent into the room just to keep the room somewhat comfortable in the summer. My old rear projector used 186 watts compared to 440 for my C8000. The D8000 I have now is a little higher than that - I think 460 or 470.
post #3487 of 5052
Quote:
Originally Posted by WillyJ View Post

Look at the back of each set for the energy consumption figures. They should be comparable for the same screen size. 3X the heat - how did you measure this? Maybe the Panny directs the heat out the bottom or sides? If they both use roughly the same energy, they will put out roughly the same heat.

pannys use fans to direct heat ....
post #3488 of 5052
I was the poster who mentioned the shims and rheostat adjustments. Just put in for a service request for buzzing and when the tech arrives ask him to check the voltage points and for some rubber shims. For me it's worked like a charm. Use your ears and try and localize the source of the buzzing. It should be coming from either the to left or to right as this is where the two power modules are located. The one on the back left side is the bigger culprit as it handles more load.
post #3489 of 5052
Quote:
Originally Posted by neo_styles View Post

I was the posture who mentioned the shims and rheostat adjustments. Just put in for a service request for buzzing and when the tech arrives ask him to check the voltage points and for some rubber shims. For me it's worked like a charm. Use your ears and try and localize the source of the buzzing. It should be coming from either the to left or to right as this is where the two power modules are located. The one on the back left side is the bigger culprit as it handles more load.

The left side seems to be where the buzzing comes from on my unit. I will probably call for the service soon - with winter coming on it will probably be more noticeable.

Love the picture - huge improvement over my 2010 C8000 and it was pretty darn good.
post #3490 of 5052
So I got my PN64D8000 a few months ago. 3 times so far since I've owned it there has been a black horizontal line going across the middle of the screen. Has anyone else had this happen? It goes away after a while but still annoying none the less.
post #3491 of 5052
Quote:
Originally Posted by innovamage View Post

So I got my PN64D8000 a few months ago. 3 times so far since I've owned it there has been a black horizontal line going across the middle of the screen. Has anyone else had this happen? It goes away after a while but still annoying none the less.

I've never seen that.
post #3492 of 5052
Im debating, after having a bad experience with Samsung, let me explain: bought Samsung PN59D6500 that came defective out of the box! (did not turn on). At hhgregg they offer me as a replacement the Samsung PN59D8000 with a good discount and I went for it... at the second day the screen started showing bubbles, thats when I found out about this issue and got another replacement witch has the same problem. (Both sets from March 2011)

Because of this I'm looking at the Panasonic 60GT30, hhgregg doesn't carry the VT series. I went today to compare both Plasmas and de Panasonic does have a better black level, but changing some values on the D8000 got nearly as good black levels. What I can see is that the D8000 image is neat, much better than on the Panasonic that I can say is blurred, out of focus or not sharp enough. One feature I really like in the Panasonic is the the smoothing
feature that gives a better moving quality over the D8000, I know the Samsung has a Film Mode that I couldn't access that Smoothes the image, I think.

Sound wise there both good, the GT30 has THX and the Samsung SRS. what I like about the Samsung is that has more frequencies on the equalizer than the simple two bands Treble-Bass the Panasonic has. Menu: Overall the Samsung menu looks better and has more options, but that not a deal breaker because Panasonic Menu is still pretty good.

Design wise the Samsung looks nicer to me, but thats subjective. The Panasonic looks are OK.

Im stuck with the Samsung on my mind but wouldn't like to have any issues in the future and having had this bad experiences with D6500-D8000.
post #3493 of 5052
Quote:
Originally Posted by iburdeinick View Post

Im debating, after having a bad experience with Samsung, let me explain: bought Samsung PN59D6500 that came defective out of the box! (did not turn on). At hhgregg they offer me as a replacement the Samsung PN59D8000 with a good discount and I went for it... at the second day the screen started showing bubbles, thats when I found out about this issue and got another replacement witch has the same problem. (Both sets from March 2011)

Because of this I'm looking at the Panasonic 60GT30, hhgregg doesn't carry the VT series. I went today to compare both Plasmas and de Panasonic does have a better black level, but changing some values on the D8000 got nearly as good black levels. What I can see is that the D8000 image is neat, much better than on the Panasonic that I can say is blurred, out of focus or not sharp enough. One feature I really like in the Panasonic is the the smoothing
feature that gives a better moving quality over the D8000, I know the Samsung has a Film Mode that I couldn't access that Smoothes the image, I think.

Sound wise there both good, the GT30 has THX and the Samsung SRS. what I like about the Samsung is that has more frequencies on the equalizer than the simple two bands Treble-Bass the Panasonic has. Menu: Overall the Samsung menu looks better and has more options, but that not a deal breaker because Panasonic Menu is still pretty good.

Design wise the Samsung looks nicer to me, but thats subjective. The Panasonic looks are OK.

Im stuck with the Samsung on my mind but wouldn't like to have any issues in the future and having had this bad experiences with D6500-D8000.

Well, I sure as heck wouldn't base a decision on a nice set based on the crappy sound systems they come with. Kind of like buying a Porsche and putting the cheapest tires on it you can. If they didn't have their own sound output it wouldn't affect my buying at all.

I sure like the pic on my 59D8000...can't imagine being happier...but with technology who knows what a few months might bring!
post #3494 of 5052
Quote:
Originally Posted by swugly View Post

Thanks for the slides and the eco solution. I had already tried to turn off all "power off" settings before to no avail, but after a factory reset, it seems to be working now. One question:
1) What should my settings be while running the slides? Higher contrast/brightness? Or lower?

I'm going to leave the slides on while I take a three day vacation.

In hopes to garner any semblance of hope, what are the chances:

1) burn-in will actually go away after this long?
2) Samsung would do an exchange based on the following:
- My set buzzes audibly from across the room
- One of my HDMI ports causes streaks of green pixels to show up when I try to hook my Wii up to it; however, it works like a charm with other ports.
- When using the breakout cables, I get lines upon lines of horizontal static that cause the picture to look like crap (which is why I had to buy a HDMI converter for my Wii).
- I don't mention the burn-in as a reason for wanting the exchange.

These are all issues that I had, but since the set was so awesome, I decided to overlook them.

How long does an inspection and exchange take, if they decide to do so for me?

do not tell them of your burn in. i have dealt with samung on many exchanges. 4 or 5 now. they wont touch it if you tell them about the burn in. as for the rest of thr problems......you tell them that you bought a NEW tv for a reason. and a high end at that. and you do not want it opened up and to have a replacemnt parts this early on. if that was the case you would have gone for a used or refurbished one. tell them you want an exchange but always be nice. exchanges will take about two weeks for the paper work to go through. just tell them you work and cant ake a 2 days off for the tv. ( 1 for inspection and 1 for delivery) this will hopefully bypass the inspection and they will do it over the phone for you. they did for me. just tell them of your troubles. the hdmi problem you talk about with your wii is horrible.
post #3495 of 5052
Quote:
Originally Posted by ItzMe View Post

I've never seen that.

Quote:
Originally Posted by innovamage View Post

So I got my PN64D8000 a few months ago. 3 times so far since I've owned it there has been a black horizontal line going across the middle of the screen. Has anyone else had this happen? It goes away after a while but still annoying none the less.

ive never seen that either. im not gonna lie here......i would look for a replacement or have them put in another screen. ive had just about every other issue you can think of. after my fifth replacement set in 2 years i can say im happy.
post #3496 of 5052
does anyone know if the pnd8000 plays first person shooters at 60 fps? i read somewhere that it didnt. which doesnt make since......60hz (600 hz subfield)
post #3497 of 5052
Quote:
Originally Posted by rilenixx View Post

ive never seen that either. im not gonna lie here......i would look for a replacement or have them put in another screen. ive had just about every other issue you can think of. after my fifth replacement set in 2 years i can say im happy.

I've opened a service request with Samsung.
post #3498 of 5052
Personally I think I would like the brighter picture that it seems samsung plasmas have over Panasonic but with all the problems with buzzing and peeling I may opt for a panny, I know panny has its problems too but they seem to be less, plus panny's customer service isn't a headache to deal with.
post #3499 of 5052
Quote:
Originally Posted by captaink5217 View Post

Personally I think I would like the brighter picture that it seems samsung plasmas have over Panasonic but with all the problems with buzzing and peeling I may opt for a panny, I know panny has its problems too but they seem to be less, plus panny's customer service isn't a headache to deal with.

I have owned a PN59d6500 which I returned for the 60gt30 panasonic. I actually find the Panasonic to be brighter by a long shot.
post #3500 of 5052
Quote:
Originally Posted by Marco79f View Post

I have owned a PN59d6500 which I returned for the 60gt30 panasonic. I actually find the Panasonic to be brighter by a long shot.

that's interesting. everywhere i've read (CNET, plasma buying guides, tv reviews, forums) all claim the samsung plasmas are significantly brighter than panasonics but panasonics have deeper blacks. did you adjust the settings on both sets? maybe you got a funky samsung or panny.
post #3501 of 5052
Quote:
Originally Posted by rilenixx View Post

do not tell them of your burn in. i have dealt with samung on many exchanges. 4 or 5 now. they wont touch it if you tell them about the burn in. as for the rest of thr problems......you tell them that you bought a NEW tv for a reason. and a high end at that. and you do not want it opened up and to have a replacemnt parts this early on. if that was the case you would have gone for a used or refurbished one. tell them you want an exchange but always be nice. exchanges will take about two weeks for the paper work to go through. just tell them you work and cant ake a 2 days off for the tv. ( 1 for inspection and 1 for delivery) this will hopefully bypass the inspection and they will do it over the phone for you. they did for me. just tell them of your troubles. the hdmi problem you talk about with your wii is horrible.

Wow. Thanks. This is wonderful advice. I wholeheartedly agree with everything you said; I figured telling them about the burn-in is a no-no.

Like I said, though - it was just the catalyst to me realizing theres alot wrong with the set that I don't necessary feel comfortable with, having paid $2100 for it.

How cooperative were they, after using the above method to deal with them?

AFter dealing with LG's horrendous customer service (they actually ended up never calling me back and therefore I had to sell the TV), I'm a bit hopeless about the situation and need all the encouragement I can get.

Is there anything at all I can do (other than what you described) to help sway the decision to simply replace my set?
post #3502 of 5052
Quote:
Originally Posted by captaink5217 View Post

Personally I think I would like the brighter picture that it seems samsung plasmas have over Panasonic but with all the problems with buzzing and peeling I may opt for a panny, I know panny has its problems too but they seem to be less, plus panny's customer service isn't a headache to deal with.

From my understanding, the peeling was more of an issue with the initial models. Buzzing seems to vary across all plasmas.
post #3503 of 5052
Quote:
Originally Posted by kheovnien View Post

that's interesting. everywhere i've read (CNET, plasma buying guides, tv reviews, forums) all claim the samsung plasmas are significantly brighter than panasonics but panasonics have deeper blacks. did you adjust the settings on both sets? maybe you got a funky samsung or panny.

That was mi impression.....but I could be wrong!....

I also noticed that the samsung, with ambient light on would really look washed out. The GT30 looks very good, with both light on and off. I am sure that, even though people claim that the higher samsung models have the same panel, they might look better with the light on.

I would still stay away from them until they fix the pops......they are very irritating. I was at a store yesterday and they had a 64PND8000 and the thing popped like a strobe.....it was very noticeable.
post #3504 of 5052
Quote:
Originally Posted by swugly View Post

Wow. Thanks. This is wonderful advice. I wholeheartedly agree with everything you said; I figured telling them about the burn-in is a no-no.

Like I said, though - it was just the catalyst to me realizing theres alot wrong with the set that I don't necessary feel comfortable with, having paid $2100 for it.

How cooperative were they, after using the above method to deal with them?

AFter dealing with LG's horrendous customer service (they actually ended up never calling me back and therefore I had to sell the TV), I'm a bit hopeless about the situation and need all the encouragement I can get.

Is there anything at all I can do (other than what you described) to help sway the decision to simply replace my set?

you need to call the corporate office number. i will get the number for you and send it as a private message. they were extremely cooperative.
post #3505 of 5052
As a very new owner of an D8000 series plasma I am quite taken by the overall picture quality.
However... it seems that despite all the talk about 600Hz subfield and 'quckness', it still refreshes the screen at 60Hz. And for me that causes significant screen flicker.

This is not a motion issue - I see flicker with a stationary screen. It sometimes looks like an old tube fluorescent bulb going bad.
I am guessing this problem was masked by older CRT's by the comparatively long fade times of the phosphors.

Has anyone else experienced this problem, and is there any way to change the refresh rate to 120Hz (or something higher than 60)?

After the fact, I looked closer in the store where I purchased the set and sure enough, even on essentially stationary images, the LED's were rock solid and the Plasma was flickering.
Of course it is less obvious in a brightly lit room, but that is not the normal mode for watching a top end plasma.

This flashing is visble with broadcast over the air HD, SD, as well as DVD via HDMI at 60p.

Hopefully someone has some suggestions.
post #3506 of 5052
Quote:
Originally Posted by Ken HD View Post

As a very new owner of an D8000 series plasma I am quite taken by the overall picture quality.
However... it seems that despite all the talk about 600Hz subfield and 'quckness', it still refreshes the screen at 60Hz. And for me that causes significant screen flicker.

This is not a motion issue - I see flicker with a stationary screen. It sometimes looks like an old tube fluorescent bulb going bad.
I am guessing this problem was masked by older CRT's by the comparatively long fade times of the phosphors.

Has anyone else experienced this problem, and is there any way to change the refresh rate to 120Hz (or something higher than 60)?

After the fact, I looked closer in the store where I purchased the set and sure enough, even on essentially stationary images, the LED's were rock solid and the Plasma was flickering.
Of course it is less obvious in a brightly lit room, but that is not the normal mode for watching a top end plasma.

This flashing is visble with broadcast over the air HD, SD, as well as DVD via HDMI at 60p.

Hopefully someone has some suggestions.

Some prefer this view over LCD panels. I think you just prefer LCD.
post #3507 of 5052
Quote:
Originally Posted by Ken HD View Post

As a very new owner of an D8000 series plasma I am quite taken by the overall picture quality.
However... it seems that despite all the talk about 600Hz subfield and 'quckness', it still refreshes the screen at 60Hz. And for me that causes significant screen flicker.

This is not a motion issue - I see flicker with a stationary screen. It sometimes looks like an old tube fluorescent bulb going bad.
I am guessing this problem was masked by older CRT's by the comparatively long fade times of the phosphors.

Has anyone else experienced this problem, and is there any way to change the refresh rate to 120Hz (or something higher than 60)?

After the fact, I looked closer in the store where I purchased the set and sure enough, even on essentially stationary images, the LED's were rock solid and the Plasma was flickering.
Of course it is less obvious in a brightly lit room, but that is not the normal mode for watching a top end plasma.

This flashing is visble with broadcast over the air HD, SD, as well as DVD via HDMI at 60p.

Hopefully someone has some suggestions.

Cinema Smooth for 24p material is 96hz http://www.avsforum.com/avs-vb/showthread.php?t=1143114 but otherwise no adjustment per se as far as I can tell. I don't notice any flicker myself. I do like the plasma look much more than the LCD look in any case.

PS in the US 60hz is a base for a reason...
post #3508 of 5052
Quote:
Originally Posted by taz23 View Post

I had a Philips plasma before I bought the 64D8000, the Philips was silent yet the D8000 was beyond what I could put up with, drove me nuts, I think you even try & convince yourself that it's not that bad & try & live with it but then you watch a movie and a quiet bits come on the BUZZZZZZZ is all you can hear, I sent mine back and got a refund and bought the LED D8000 & could be happier, it's a awesome TV

If youre someone who sits rather close to the set and doesnt use a AVR and Speakers, you would probably hear it. I sit 20 feet away and have my AVR on any time the TV is on. I can hear a faint buzz with everything off. Once i sit down and look at the picture quality, all of that goes out the window.
post #3509 of 5052
Quote:
Originally Posted by Venomous View Post


If youre someone who sits rather close to the set and doesnt use a AVR and Speakers, you would probably hear it. I sit 20 feet away and have my AVR on any time the TV is on. I can hear a faint buzz with everything off. Once i sit down and look at the picture quality, all of that goes out the window.

I sat in between 15-20 feet away and have AVR but at night when the kids are sleeping I had the sound down low, it was quite loud, like having a fridge freezer in your living room maybe. It was sent away for testing and it was confirmed it was faulty. When you pay £2500 for a TV it should be perfect with know faults, if you bought a new car & it made a funny noise you would be straight back to the garage. Samsung need to get the QC sorted ASAP.
Glad ur happy with yours though because apart from the various problems there an awesome TV.
post #3510 of 5052
Quote:
Originally Posted by Venomous View Post

If youre someone who sits rather close to the set and doesnt use a AVR and Speakers, you would probably hear it. I sit 20 feet away and have my AVR on any time the TV is on. I can hear a faint buzz with everything off. Once i sit down and look at the picture quality, all of that goes out the window.

I would have returned something that buzzed that loudly. I don't care if some consider it fairly usual or not, it's just not acceptable. I sit 10 feet away from mine and with everything off but the tv no way can I hear it. I can't hear it standing right in front of the tv either. My place is very quiet without the a/v system going
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