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Official Samsung 2011 PNxxD8000 Thread [No Price Talk] - Page 170

post #5071 of 5097
Quote:
Originally Posted by WillyJ View Post

Could be due to processing or compression too.

Are you running through an AVR/prepro or other video device that may be doing some video conversion?

Though not the fault of the TV, I notice the blotchy black or smeared blacks on highly compressed feeds from the source (Direct TV, Comcast, Dish, etc..). When they push the video to your system they often compress it and something gets lost during the process. In the early days of HDTV, this was very common to see on any set. Also, sometimes I think analog signals get manipulated a lot and this can be the result.

Are you seeing it on all sources (TV, Bluray, etc..)?

Very good point. And besides the sources that you mention, low bitrate streaming (Netflix, Vudu etc) could also cause it. So yeah, it might not be a settings issue at all.
post #5072 of 5097
I'm running a Directv Hr44 through my Pioneer 1020k AVR, which is set to not change the native resolution or convert the signal in any way. I just went to test OTA TV ( a rare use for me) vs directv vs video from the SmartHub, and I'm realizing that the issue isn't easily noticeable during the day. I'll wait for ambient darker conditions and report back. I have noticed the problem on Directv and Netflix (via Apple TV), so I think it happens on all sources. I'm curious to compare it to the native tv, when it gets darker and assuming I can flip channels and find a dark scene. What you're offering about compression makes sense, but I love my DirectTV and hadn't heard this specific compression complaint, and I cruise DBSTalk often.

Thanks for your advice!
post #5073 of 5097
FWIW, I have a concern in the back of my mind... I work at home and leave the TV on a lot during day and night. I probably have logged more hours on it than most owners, and I wonder if this issue is just a sign of the set aging. I hope I'm wrong. BTW I have a fear of the service menu (from other posts) so I don't know the exact hours.
post #5074 of 5097
Quote:
Originally Posted by ItzMe View Post

FWIW, I have a concern in the back of my mind... I work at home and leave the TV on a lot during day and night. I probably have logged more hours on it than most owners, and I wonder if this issue is just a sign of the set aging. I hope I'm wrong. BTW I have a fear of the service menu (from other posts) so I don't know the exact hours.

Even if you got the set right when it came out, let's say 2 1/2 years ago, and ran it 24/7 you'd still only be at a little over 20K hours. I'm pretty sure the half life is said to be 100K these days and that's for light output in general. I'd be surprised if it isn't a settings issue but of course it's not impossible that there's actually something wrong.

So you've verified that your Brightness and HDMI Black Level controls are set correctly?
post #5075 of 5097
Quote:
Originally Posted by ItzMe View Post

I'm running a Directv Hr44 through my Pioneer 1020k AVR, which is set to not change the native resolution or convert the signal in any way. I just went to test OTA TV ( a rare use for me) vs directv vs video from the SmartHub, and I'm realizing that the issue isn't easily noticeable during the day. I'll wait for ambient darker conditions and report back. I have noticed the problem on Directv and Netflix (via Apple TV), so I think it happens on all sources. I'm curious to compare it to the native tv, when it gets darker and assuming I can flip channels and find a dark scene. What you're offering about compression makes sense, but I love my DirectTV and hadn't heard this specific compression complaint, and I cruise DBSTalk often.

Thanks for your advice!

I have DirecTV and it is not the equal of a bluray by any means....do you get this issue with a bluray?
post #5076 of 5097
Quote:
Originally Posted by willieconway View Post

Even if you got the set right when it came out, let's say 2 1/2 years ago, and ran it 24/7 you'd still only be at a little over 20K hours. I'm pretty sure the half life is said to be 100K these days and that's for light output in general. I'd be surprised if it isn't a settings issue but of course it's not impossible that there's actually something wrong.

So you've verified that your Brightness and HDMI Black Level controls are set correctly?

I'm using Standard picture mode where brightness is at 5, cell light is 11 and contrast at 92. I don't recall how to check HDMI black levels. While making bluray comparisons is difficult I am trying other sources, like Apple TV and SmartHub video. Anecdotally I've seen the issue on all sources, but I still want to find time to do some closer comparisons when I can get the TV alone in the evening, to test in low light, when it's noticeable.
post #5077 of 5097
Quote:
Originally Posted by ItzMe View Post

I'm using Standard picture mode where brightness is at 5, cell light is 11 and contrast at 92. I don't recall how to check HDMI black levels. While making bluray comparisons is difficult I am trying other sources, like Apple TV and SmartHub video. Anecdotally I've seen the issue on all sources, but I still want to find time to do some closer comparisons when I can get the TV alone in the evening, to test in low light, when it's noticeable.
You really need to adjust your settings . Brightness at 5 is crazy low and will crush your blacks. Get a test disc e.g. AVS HD 709.
post #5078 of 5097
Sorry, typo! Brightness is at 59.
post #5079 of 5097
Regarding testing to see if Directv's compression being a possible cause of my blotchy or crushed blacks. I know thismisnt all that scientific but I compared a scene that had the problem to the same scene on my Samsung c5500 in the bedroom. I used the scene 14 mins into Last week's The Blacklist. I only saw the problem on on the D8000.
post #5080 of 5097
Quote:
Originally Posted by ItzMe View Post

Regarding testing to see if Directv's compression being a possible cause of my blotchy or crushed blacks. I know thismisnt all that scientific but I compared a scene that had the problem to the same scene on my Samsung c5500 in the bedroom. I used the scene 14 mins into Last week's The Blacklist. I only saw the problem on on the D8000.

To continue testing, I watched a DL version of that episode, it was 720 x 1280 /24p and about 2599 Kbps bitrate (which seems low). Anyway, when I watched that same dark scene through the D8000s DLNA the blacks were much richer and better. Through my Apple TV Airplay the problem was a little worse than the DLNA but better than the DirecTV as source. I'm not sure what this all tells me, not knowing the bitrate of Directv. I could use some input on what this testing might be telling me.
post #5081 of 5097
i bought a samsung PS64D8000 in aug 2011. all good until a few days ago a horizontal black line appeared, about 1/3 down from top edge, reaching from one side to the other (all sources). anybody having the same problem or an idea how to fix it? thanks.
post #5082 of 5097
Quote:
Originally Posted by yogi46 View Post

i bought a samsung PS64D8000 in aug 2011. all good until a few days ago a horizontal black line appeared, about 1/3 down from top edge, reaching from one side to the other (all sources). anybody having the same problem or an idea how to fix it? thanks.

Just a guess but you might need a new set. When banding (any color) appears, it typically requires a replacement panel.

If you look over some of the other Samsung threads, you will see this is a fairly common issue with these sets and the remedy is a replacement.

Mine did a similar thing but the color band was purplish/pink and they gave me a brand new set as a replacement.

Did you get the extended warranty?

Samsung does not want unhappy customers and these types of problems being fairly common are something they do want to remedy. However, Samsung support can be frustrating to deal with so if you call and get no help, hang up and call back and try to get a different person or escalate to supervisor.

Good luck.
post #5083 of 5097
thanks for your reply, willy. just what i expected: a new panel is in order. have ext warranty, not with samsung, but with retailer. wish me luck! smile.gif
post #5084 of 5097
How do I get Amazon Prime Instant Video on my PN59D8000?
My apologies if this has been answered before.
post #5085 of 5097
Quote:
Originally Posted by Palmgrower View Post

How do I get Amazon Prime Instant Video on my PN59D8000?
My apologies if this has been answered before.

AFAIK, this has never been a widget on this model and unless they have recently added it in a firmware upgrade, you cannot get it for this set. I have this same set and waited for months for this feature based on a promise by a customer service rep at Samsung that it would be added in a later firmware. So unless it has been added in a recent firmware, you cannot get it. When I was looking into this over 1 year ago, Samsung said it was Amazon's issue and Amazon said it was up the Samsung to add. I suspect it is licensing. My old C8000 had it but my D8000 didn't - go figure.

I bought a Roku many months ago for $99 and it has worked pretty well for Amazon Prime. You may also be able to get Amazon Prime on certain blu ray players too. If you go to the Amazon Prime website, they have a list of compatible devices listed.
post #5086 of 5097

Hope someone can help me with my PN51D8000

 

Its developed a strange issues i can only described as pixel fizzing.. their may be a technical name for the problem but can anyone point me in the right direction for a solution..

 

The first video shows the issue and me increasing the brightness that seems to fix it

 

https://dl.dropboxusercontent.com/u/6134482/2013-12-15%2011.37.27.mp4

 

The second shows the issue worse with a screen with a lot of green increasing the brightness even higher reduces the effect

 

https://dl.dropboxusercontent.com/u/6134482/2013-12-15%2011.39.12.mp4

 

This happens across all the HDMI input on various content 


Edited by uklad - 12/15/13 at 4:12am
post #5087 of 5097
I just had the third panel go bad, this time due to a crack in the screen. The first two were replaced under warrantly, even though the second one happened five months out of the original one-year period. This third panel lasted a year. This is their flagship TV? If I can't get them to cover this one, I'm done with Samsung and will be getting a Panasonic plasma or OLED.
post #5088 of 5097
Quote:
Originally Posted by vsorgi View Post

I just had the third panel go bad, this time due to a crack in the screen. The first two were replaced under warrantly, even though the second one happened five months out of the original one-year period. This third panel lasted a year. This is their flagship TV? If I can't get them to cover this one, I'm done with Samsung and will be getting a Panasonic plasma or OLED.

Don't blame you at all; However, I just read that Panny is getting out of the plasma business altogether. Crossing my fingers with my 2nd set as it is going out of extended warranty next year. Not sure what I would buy. Let us know how you progress.
post #5089 of 5097
Does anyone know what frame rate is used for Blu-ray 3D playback? I'm assuming it's 48Hz per eye since the TV does 96Hz for 2D playback. Reason I ask is that I read an article that said no TV's could show 24p 3D properly but to my eyes this TV is just as smooth for 3D as it is for 2D when watching movies filmed at 24fps.
post #5090 of 5097
after endless battles with insurer, repairer and samsung and almost 8wks without tv the new set has finally arrived, courtesy of samsung. i'm very impressed about the improvements on the previous model re picture quality and design. any tweaks on settings recommended on this forum?
post #5091 of 5097
Hi guys. I came today from work and while my PN51D8000 was off it started making clicking noise, the same click i hear when i power it on or off just in a series. It lasted for a few seconds and then stopped. I've turned it on and the image is normal, nothing wrong with it. Should i be worried about this?

It's on firmware 1021, nothing tampered with, no fixes applied or any custom firmwares.
It says there is no new firmware available when i do an online check.
post #5092 of 5097
Quote:
Originally Posted by Daum View Post

Hi guys. I came today from work and while my PN51D8000 was off it started making clicking noise, the same click i hear when i power it on or off just in a series. It lasted for a few seconds and then stopped. I've turned it on and the image is normal, nothing wrong with it. Should i be worried about this?

It's on firmware 1021, nothing tampered with, no fixes applied or any custom firmwares.
It says there is no new firmware available when i do an online check.

It's possible my set is making the same or a similar sound when it's off, and possibly when it's on. I was going to describe the sound more as a crackle snap than the on/off click. I'll keep listening.
post #5093 of 5097
So my PN59D8000 that I bought on Sep 21, 2011 has started to buzz. Up until last week, I never heard even the faintest buzz even with the sound on mute.

1). Is the normal fix for this a new panel?

2). Will I need another calibration?

3). Any suggestions on dealing with Square Trade?
post #5094 of 5097
Quote:
Originally Posted by Sweetmeat View Post

So my PN59D8000 that I bought on Sep 21, 2011 has started to buzz. Up until last week, I never heard even the faintest buzz even with the sound on mute.

1). Is the normal fix for this a new panel?

2). Will I need another calibration?

3). Any suggestions on dealing with Square Trade?

I still don't hear anything, and I bought mine in Dec 2011. It runs much more than the average number of TV viewing hours for a US household.

I would suspect the power supply before I suspect the panel itself. Sounds usually come from coils in the power supply. If you are brave enough to open it up, put some epoxy on the coils in the power supply.
post #5095 of 5097
Quote:
Originally Posted by Sweetmeat View Post

So my PN59D8000 that I bought on Sep 21, 2011 has started to buzz. Up until last week, I never heard even the faintest buzz even with the sound on mute.

1). Is the normal fix for this a new panel?

2). Will I need another calibration?

3). Any suggestions on dealing with Square Trade?

Curious if you moved the panel recently? Might want to check this out from the F8500 buzzing thread http://www.avsforum.com/t/1479058/samsung-f8500-plasma-buzz-and-buzzing-do-they-all/150#post_24319656http://www.avsforum.com/t/1479058/samsung-f8500-plasma-buzz-and-buzzing-do-they-all/150#post_24319656

Square Trade's warranty covers buzzing?
post #5096 of 5097
I haven't moved the panel very recently, however we moved to a new house in September 2013 and the tv has been wall mounted since. As previously mentioned, no buzzing until about a week ago.

I'm expecting that Square Trade's warranty will cover the buzzing issue, as it's obviously something that's wrong with the tv. The buzzing is so loud that I can easily hear it from 15' away with a fair amount of volume from my speakers. Turning the tv off eliminates the buzzing.

Too bad, because the picture is still absolutely awesome.
post #5097 of 5097
Quote:
Originally Posted by Sweetmeat View Post

I haven't moved the panel very recently, however we moved to a new house in September 2013 and the tv has been wall mounted since. As previously mentioned, no buzzing until about a week ago.

I'm expecting that Square Trade's warranty will cover the buzzing issue, as it's obviously something that's wrong with the tv. The buzzing is so loud that I can easily hear it from 15' away with a fair amount of volume from my speakers. Turning the tv off eliminates the buzzing.

Too bad, because the picture is still absolutely awesome.

The thing about that post is it reminds me of the issues the D8000 had with the anti-reflective coating often having issues in the areas where the case's screws were....did you try to localize the buzzing yet? Could be the electronics as mentioned but wonder if its just the casing....

Good luck in any case and keep us posted...
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