Belkin AP30800-10 just shuts itself off?

How old is the battery in that unit?

Does the unit have a battery test feature?

I would suspect you need a new battery.

THis probably wont help, but i replaced the batteries with Power Sonic batteries and it has been going on strong for the past two years. I expect to replace the batteries next year on this unit.

Anyone still have the rack ears for this? I acquired one second hand and need them?
Please email at jking@elitewiringsolutions.com
Thanks,
Jesse

The SAME EXACT thing happened to me in the summer of 2010, also in So Cal. I contacted Belkin and was told the following:

I understand that you are using Pure AV (AP30800) and that unit shuts down automatically.

Well, in an attempt to isolate the issue and confirm the fault, I would advise you follow the below mentioned steps:

1. Disconnect all devices from the unit and let the unit be connected to the wall socket.
2. Press the circuit breaker or the reset button for 15 seconds (This can be found on the back of the unit)
3. Press the power button for 2 seconds
4. Unplug and re-plug it to the wall socket and turn the unit 'on' (check for the light status)
5. If you don’t get to see any lights on the unit, then it can be termed as “faulty’
6. If the green light lights up, unplug the unit from the wall socket and check for the yellow light.
7. If there is no yellow light, charge the unit for 8- to 10 hours as a stand alone device and check

We regret to inform you that due to recent events Belkin has consolidated its operations and has decided to exit from the UPS business. Please try the above steps carefully before determining if the issue is indeed with the unit

In case the unit turns out to be faulty, since your unit maybe within the warranty period, you could contact our Customer Service Department

Of course, I bought mine in 2005 and it was far out of warranty. But mine was behaving the same way. The wife would come home and ask me why the DirecTV DVR didn't record her shows. I'd check the Belkin UPS and it was off. So when I powered it on, the battery showed all the green bars (100%) like there wasn't a battery issue.

It wasn't until I finally removed the unit from my A/V rack last month and performed the steps shown above (yeah, it took me a year to finally get around to investigating it further). That's when the red REPLACE BATTERY icon finally lit up. But only did this once, even though the unit no longer holds a charge.

Thanks for the links to the replacement batteries. I'll have to give it a go. Right now, everything is connected to APC Surge Protector.


I still have the rack mounts. Never used them. I sent you an email.

Dave

No problem. I took the batteries out of mine last night and saw that they were 7Ah each. I ended up ordering two 9Ah batteries (model RBC5+) from BatterySpec.com for $47.50 + shipping (around $11):

http://www.batteryspec.com/cgi-bin/c...nk&product=246

Question: how long can I except my Belkin PureAV® AP30800-10 unit to last? I need to replace the batteries in my unit, but it's five years old now.....do these types of units last for a longer time yet? Just want to make sure the battery purchase makes sense.

After five years, it's probably time to replace them. Looks like the price has dropped on the replacements. Link is in my previous post.

My APC is 10 years old and every 2 years, to the dot, the Replace Battery light will come on. If possible, stay away from generic, no brand Chinese batteries.

On any rate, I opened up the unit to replace the two batteries in it. There is a short white wiring (maybe 4-5" long) that connects to both batteries, but the one end is corroded. Can I just go to radio shack or somewhere to replace it? I think it connected to the negative on both batteries but now I cannot remember. Ugh. Any help? Thanks.

I have a LOUD intermittant HUM everything else works...Any suggestions

provide relevant information?

This is due to the transformar. I isolated mine with rubber grommets and the hum noise is almost gone. The fan on my JVC pj is louder now.

Just wanted to add some feedback. About a month ago my AP30800 got the dreaded replace battery light and wouldn't even stay powered on. Shouldn't have been a surprise, it's over five years old, maybe six.

Based on the comments here, I bought a set of batteries from Arizona. I forget now what amperage, but remember it was a bit higher than the ones that were in the Belkin.

I took the Belkin apart, installed the new batteries -- externally a perfect match to the old ones -- and powered the set back up with my fingers crossed.

Not only did it work perfectly, but it was somehow even better than new. Since the first day I've had the unit, it thumped loudly when power was applied to it, even before being turned on. After powering it up, you'd hear a noticeable hum that gradually diminished.

The new batteries are almost absolutely silent at all times.

Opening the case to replace the batteries let me look inside, and what I saw was encouraging. No sloppy solder joints or wire runs. (I used to be an electronics tech in the Army.) A huge transformer. Lot of evidence of quality.

Between Belkin and Arizona, I hope to keep replacing the batteries indefinitely.

Did you ever get a response regarding the short white cable?

I have the same issue, corroded at one battery end and must be replaced along with the batteries.
Thanks...

My 3.5 year-old Belkin AP30800 failed this week after a brief power interruption. After the power interruption, I noticed that none of my devices that were plugged in the battery-backed outlets on the Belkin were getting power. I opened my cabinet door and saw the replace battery light on the Belkin. Makes sense since there batteries are originals.

I then unplugged the Belkin from the wall outlet, and then plugged it back in. The unit would no longer turn on - none of the front panel LEDs would illuminate. I noticed the 2 non-batter-backed up outlets do work however, but NONE of the other (battery-backed) outlets were working. I called Belkin technical support and they indicated to me this was a failed unit and that it should be replaced if within the 3 year warranty. Unfortunately for me, it is no longer under warranty (3.5 years old).

So, at this point, I am trying to figure out if the unit simply needs new batteries, or if it is, in fact, a dead device in which case buying new batteries would be a huge waste of money.

So I have a few questions ...

1. Does the unit turn on when the batteries are completely dead?
2. If I remove the dead batteries, does the unit turn on? (I don't see why not if it is getting power from the wall outlet)

Perhaps the power on/off & front panel circuitry are powered by the batteries, so when they are completely dead, the unit won't power up. Obviously, I'm hoping this is the case.

If it's a failed unit, then I'll just go without the batteries and convert this over to an 8 outlet surge suppression device by daisy chaining the 6 battery backed outlets to the 2 surge outlets. I don't see why this won't work. Any thoughts?

Thanks for your help!

Gary

Gary, I just had the same thing happen with my AP30800. It shut down during a storm, and would not power back on at all. No matter how long I held the on/off button, or the reset on the back, it was just dead.

I pulled the batteries, and they were clearly below spec. Reading ~8 volts each, where they should be 12V. I wondered if bad batteries would make the whole thing look dead, so a grabbed some lantern batteries (6 volt) I had sitting around and wired them up to supply 12 volts to the battery connections. Lo and behold, the box powered up! I've just ordered 2 new batteries with confidence that the thing should come back alive when I install them.

Good luck with your's.

Manny

New batteries arrived, and I installed them. Everything powered up fine, and the Belkin is working again.